10
Apr
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A flood of email fills our inboxes over the course of a month, and as the generally somewhat vaguely nice people that we pride ourselves on being, we do our best to respond to them. But we're not a helpline, nor do we hold much sway over what Google, Samsung, or Sprint say, think, and do. We, frankly, are powerless to address some of the concerns people bring to us. It's sad, I know, but take a look for yourself.

20
Feb
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Nearly two months have passed since our last installment of the Android Police Files, so I'm not going to spend much time on the introduction this time around. You already know what you're in for. Below are eight emails that several people out there mistakenly thought contained either legitimate questions or useful information of some kind. Unfortunately, grammar or common sense (but usually grammar) got in the way. Anyway, you've been more than patient, so without further ado, I present to you our sixth installment.

26
Dec
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With all of those Christmas gifts and family gatherings come loads of trash that need to be tossed out the day after. The same can be said for email. We've received quite a few messages since our last installment of the Android Police Files, and while many of them were helpful tips and other notices, some were not so useful. We trashed as much of it as we could, but some items we felt were better off dragged out onto the sidewalk for the public to see.

04
Nov
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Last Updated: November 23rd, 2013

It's been hectic around here lately, but now that the Nexus 5 has finally launched, we can give the rumors a rest and turn our attention to other matters. For starters, we have another batch of your emails, so finish that soda, pull over to the side of the road, and turn off the stove, because you're in for a treat. Don't say we didn't warn you.

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Letter #1

Subject: Refurbished Samsung Galaxy TAB II P5100

Text:

Interested in the above model.

10
Oct
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An update for the Outlook Android app landed today that introduces a handful of substantial features, the most notable of which is server-side search. This new functionality allows you to search through all of your email, even messages that aren't on your phone. But Microsoft must have doubts about the app's reliability, because they've included a link to search for more messages at outlook.com if things don't work out.

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If you still rather have a copy stored on your phone, the option to download all mail is now in place as well.

26
Sep
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Last Updated: November 23rd, 2013

Gather 'round, folks. This is the third installment of Android Police Files and the first to contain letters submitted after we started the series. As you would expect, many emails we receive come in the form of questions, and some submitters keep their requests short and sweet. Unfortunately, we couldn't satisfy some of them even if we wanted to.

But we do our best. We really do. If we weren't here to serve, we would throw our wisdom up behind a pay wall.

15
Aug
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Last Updated: November 23rd, 2013

Here it is, the second installment of Android Police Files. We're still getting a steady stream of email, and while we can't post them all, we've hand-picked eight more to share with our darling readers. As you're about to see, many people can't seem to grasp what it is we do. We're not crime fighters, nor are we IT ninjas. We blog. Still, that doesn't mean we don't try our best to help out.

06
Aug
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Last Updated: November 23rd, 2013

We get a lot of mail over the course of each day, but some inquiries and tips are simply better than others. Below is a batch of what we consider the cream of the crop. If there's anything to take away from these letters, it's that people assume we have more power than we do. We can't remote login to your Android devices, even if you ask nicely, and if we knew the reasons behind every delayed online purchase, we'd be much happier people.

11
Aug
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Anyone who sends out Gmail messages containing the same body text over and over again knows how taxing that can be. Fortunately, there's a great feature in Labs called Canned Responses to help combat this issue by offering the ability to have pre-built responses directly within the compose window.

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Let's say, for example, you're out of town and won't be able to respond to most email in a timely manner, but don't want to set an away notice so everyone gets the same response.

01
Aug

Google just pushed an update v4.1.2 to the Gmail app (up from 4.1.1 and 4.0.5) that brings a few enhancements to Android 4.0+ devices, including improved support for 7" tablets. The full changelog for this update reads as follows:

Android 4.0 (ICS) and up:
- Improved 7" support
- Bug fixes and performance improvements

At first blush there don't appear to be any visual alterations, so we'll just assume that most of these enhancements take place under the hood.

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