Even though Helpouts didn't last, Google is apparently committed to exploring new uses for its Hangouts chat infrastructure. For example, go search for a restaurant. You might see a new item in the info box alongside review snippets and the location. Google is testing live chat with businesses from search results. If you launch this feature, you'll be taken to a new Hangouts conversation on the web or mobile so you can ask questions or get clarification. Read More
If you're wishing someone a happy Valentine's day using Hangouts today rather than face-to-face, Google's got a special easter egg for you.
Back in December, Google added tons of special animations to Hangouts, triggered by words like "woohoo" or "yay!!" or "lmao," but it looks like there are some extra treats for Valentine's day. Read More
For Google Talk users, Product Manager Mayur Kamat has some good news and some bad news. The bad news is that the chat service's desktop client for Windows will be deprecated on February 23, 2015 as the team continues to focus on making Hangouts better.
Of course that leaves the question of third-party clients like Pidgin, Trillian, etc. Read More
Google introduced the Helpouts service, a special version of live video Hangouts specifically intended for instruction and guides, back in November of 2013. The Android app followed shortly thereafter, allowing users to access paid and screened experts for a variety of skilled or specialized tutorials. Apparently it hasn't been as popular as Google had hoped: the company has informed users that the service will be shutting down on April 20th. Read More
One of the best things about tech companies is that they believe in having a little fun around the holidays, and there's no better time to take a beat to enjoy the festivities than New Year's Eve. Facebook just featured a themed selfie frame in its Messenger app, and Google is matching with a dancing emoji when you type the words "Happy new years" to somebody. Read More
Ever since Google integrated Voice with Hangouts, listening to voicemail has been a highly-focused affair. Unlike traditional voicemail, which we're conditioned to hold up to our ear like a phone call, voicemail in Hangouts comes with a play button that encourages us to treat it more like the audio file that it is. Read More
There's an update to Hangouts Dialer rolling today to make those Google VoIP calls a little more useful. The dialer's new trick is that it can handle phone call intents from the system. That makes it easier than ever to place calls through Hangouts with your Google Voice number.
Are you eager to communicate your current hung-over status to your entire social circle without having to tell each and everyone of them to stop messaging you? Then you'll be thrilled at the latest update to Google's Hangouts messenger service. Actually, "update" might not be the right word - I suppose "retrofit" is more appropriate. Read More
Update: Even more stuff! Mayur Kamat posted yet another Hangouts for Chrome update, this time showing off the new link to the Hangouts phone dialer. You can see the phone icon on the top ribbon of the main interface, accessible by pressing the green quote icon. From there you can make domestic calls for free, just like on Android, or make international calls if you have available credit. Read More