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FTC: T-Mobile Has Been Shadily Profiting Off Bogus 'Premium' SMS Charges To The Tune Of Hundreds Of Millions Of Dollars

Update: Well that didn't take long. Here's what T-Mobile had to say in response.

We have seen the complaint filed today by the FTC and find it to be unfounded and without merit.  In fact T-Mobile stopped billing for these Premium SMS services last year and launched a proactive program to provide full refunds for any customer that feels that they were charged for something they did not want.  T-Mobile is fighting harder than any of the carriers to change the way the wireless industry operates and we are disappointed that the FTC has chosen to file this action against the most pro-consumer company in the industry rather than the real bad actors.

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Un-carrier Day 3 Of 3: T-Mobile Does Away With Overage Charges, Starts Change.org Petition For Others To Do The Same

T-Mobile introduced a whirlwind of changes last year as it rebranded itself as the "Un-carrier," with perhaps its most substantial shift being the decision to forgo annual contracts, breaking away from a long-standing practice among carriers in the US. Now the company is doing away with another perpetual mobile pain in the rear by eradicating its domestic overage charges. This applies regardless of whether you're on a Simple Choice plan, the new Simple Starter, or an older plan - and it will take place starting in May, with those bills arriving in June.

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European Union To End Roaming Fees In Summer 2014 For EU Carriers

Starting in July 2014, Europeans will be free of burdensome roaming charges as they travel across the European Union's 27 member states. This comes after officials voted to terminate such fees for voice calls, text messages, and internet access as part of a move to create a single European telecoms market. This is great news for French citizens hopping across the border to Germany, but it will have no impact on tourists from outside of the continent.

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Will The FCC's Net Neutrality Order Cost Smartphone Users?


In a word: yes. Wireless carriers in the US (Verizon, AT&T, Sprint, T-Mobile, etc.) have long been deeply opposed to net neutrality over their so-called "mobile broadband" networks, but today they've been given a power they have long desired to see the FCC put into writing.

If you haven't been following the net neutrality saga, you might want to find out what exactly "net neutrality" is, or what it means.

What is "net neutrality"?

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