01
Nov
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Did Sprint's October 31st Network Updates Turn Out To Be Real? We're Seeing Massive Improvements In 3G Speeds In Some Areas - How About You?

Posted by in EVO 3D (Shooter), News, Sprint

Over the past week, I've been in contact with Sprint about the demise of their network's data speeds, especially in the 3G department. As many of you were also in the same boat, we saw quite a bit of interest and started collecting information on the situation, which resulted in this knowledge dump on Sunday - read it if you haven't yet done so.

Among the tidbits of info Sprint techs let out, one was especially interesting - a round of tower upgrades that were supposed to be completed on October 31st. We were skeptical. Many of you were as well.

30
Oct
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What I Learned About Sprint's Past And Current Data Problems As Well As Future Upgrade Plans After Reaching Out To CEO Dan Hesse

Posted by in 4G, News, Sprint
Last Updated: January 13th, 2012

Sprint has network problems. Major problems. And they've gotten a lot worse lately. Really, really bad. Not all areas are affected - and in fact some have improved already, but more and more areas are getting so bad that Sprint's 3G data is completely unusable there, especially since the introduction of the iPhone. Troubleshooting and update my phone's "profile" and PRL didn't help, as evident from the screenshot #2 you see below.

Earlier this week I contacted Sprint's customer service, followed by an email to an executive and CEO Dan Hesse himself (or whoever fields his emails). The former told me there was a tower outage in my area, and a fix was incoming the next day (as you've guessed nothing is fixed as of today, 5 days later).