Motorola's ruggedized DEFY (which our own Brad Ganley reviewed) is a pretty cool phone. In my book, any time you can stick a gadget in a glass of water (or beer, as the case may be) with absolutely zero negative repercussions, I'm interested. The DEFY is no poser - Motorola's made the first industrial-strength Android.
Unfortunately, a substantial number of users across the globe are reporting a fatal flaw with the device, and surprisingly it's not MOTOBLUR-related. The earpiece speaker, which is necessary to actually hear the person you're talking to, is failing on DEFY devices that are only weeks old.