When the customer threads over on the Google Support Forum start to get hundreds of replies deep, you know there's a serious problem afoot. This one is affecting the Pixel and Pixel XL, and apparently occurring to a large enough subset of owners that Google is taking its response more seriously than the usual bug. Owners are reporting complete failure of one or more of their microphones, sometimes causing a total audio input block, sometimes occasionally working with the camera app while recording video. Read More
Update, 12:00 AM Eastern 8-26: OnePlus has contacted us with an official statement on "MiYzu's" case.
"We are very sorry to see one of our users had to experience this with their device as the safety of our customers is our first and foremost concern. We have already contacted MiYzu to learn more about his condition, as well as dispatched OnePlus staff to physically retrieve back the phone. This way, we can determine the circumstances surrounding this so that we may work to prevent this happening in the future.
Our products undergo extremely rigorous testing, and this is the first time anything like this has happened.
Not all that many Samsung Gear Lives have made it into the hands of users, but already we're seeing reports of the smartwatch's charging mechanism breaking and preventing users from continuing to power the device without resorting to wildly impractical measures. Some disgruntled Google I/O goers have taken to Google+ to share pictures of their damaged hardware.
The user who shared the image above contacted support to arrange for a replacement and came to the conclusion that "Samsung can die in a fire." He was unable to find success through Samsung's site due to an inability to find a "model code" that the website insisted on. Read More
A primary selling point of the 7" Kindle Fire HDX is its greatly improved screen, which, with a resolution of 1920 x 1200, makes text look clear and images crisp. Sure, it comes with a simplified custom interface that can't be swapped out without rooting and tinkering with the device, but at least with the display, you know you're getting something that even us picky enthusiasts can appreciate. As it turns out, that may not be the case. Numerous HDX owners have noticed an off-color bluish fringe around the edge of the screen. Amazon has since updated the We want you to know... Read More
Motorola's ruggedized DEFY (which our own Brad Ganley reviewed) is a pretty cool phone. In my book, any time you can stick a gadget in a glass of water (or beer, as the case may be) with absolutely zero negative repercussions, I'm interested. The DEFY is no poser - Motorola's made the first industrial-strength Android.
Unfortunately, a substantial number of users across the globe are reporting a fatal flaw with the device, and surprisingly it's not MOTOBLUR-related. The earpiece speaker, which is necessary to actually hear the person you're talking to, is failing on DEFY devices that are only weeks old. Read More