Over the last day or so we've been seeing reports that Google is now replacing broken Nexus 5 units under its Google Play warranty program, even if those specific phones were damaged by an accidental fall or water damage. That's a pretty significant shift from the usual warranty coverage on the Play Store and elsewhere, which tends to cover a replacement or repair only if the unit is defective or malfunctioning. Read More
Phones can explode. It's not a common occurrence, and it is more likely to happen when a device is being misused in some way, but it's still not outside the realm of possibility for a device to harm someone who was using it precisely as intended. An 18-year-old woman in Switzerland was badly burned this week when a Samsung Galaxy S3 exploded in her pants pocket. The incident took place while the woman was at work, and her boss had to tear off her pants in order to help her. Read More
Remember last month when an innocent user's Galaxy SIII was said to have spontaneously combusted? In the original post, user dillo2k10 told a harrowing tale, explaining that during a seemingly average drive, his S3 got a little too hot:
…suddenly a white flame, sparks and a bang came out of the phone. I pulled in to look at my phone, the phone burned from the inside out. Burned through the plastic and melted my case to my phone.