Last Updated: January 13th, 2012
Sprint has network problems. Major problems. And they've gotten a lot worse lately. Really, really bad. Not all areas are affected - and in fact some have improved already, but more and more areas are getting so bad that Sprint's 3G data is completely unusable there, especially since the introduction of the iPhone. Troubleshooting and update my phone's "profile" and PRL didn't help, as evident from the screenshot #2 you see below.
Earlier this week I contacted Sprint's customer service, followed by an email to an executive and CEO Dan Hesse himself (or whoever fields his emails). The former told me there was a tower outage in my area, and a fix was incoming the next day (as you've guessed nothing is fixed as of today, 5 days later).
Last Updated: February 4th, 2012
In an investor call today, Motorola's CEO Sanjay Jha revealed two interesting tidbits: first, that the ATRIX 4G's Webtop app and accessory are going to be made available for more Motorola devices in the future, and second, that Gingerbread updates for all of Motorola's high-end Android devices are in the works.
On the former, it may be hard for some to get excited about more Webtop action, as the ATRIX 4G's has been dubbed overpriced and "gimmicky." However, it's important to realize that if Moto plans on continuing to offer Webtop accessories and software, they will also continue improving them. Rather than letting the idea die with the ATRIX 4G, it seems likely that Motorola will work to make Webtop a viable and attractive choice for smartphone users, and that means the technology will have to evolve as time goes on.