David Ruddock
Contributing since June, 2010
-
3358articles
Page 30
About David Ruddock
David is the former Editor-in-Chief of Android Police and now the EIC of Esper.io. He's been an Android user since the early days - his first smartphone was a Google Nexus One! David graduated from the University of California, Davis where he received his bachelor's degree, and also attended the Pepperdine University School of Law.
Latest Articles
The Galaxy Note7 is in full-on product free-fall right now. Retailers are pulling it off shelves, Samsung has stopped production, and the once-deemed-"safe" versions of the phone are very obviously not. Things, frankly, could not have gone worse for Samsung. The Note7's launch has been brought to a screeching halt, and while many consumers may have been OK with Samsung's first battery fire flub given the relatively quick turnaround and response, this second round simply has no hope of retaining that goodwill.
Read update
- T-Mobile confirms that sales and replacements of Note7s have been halted. They'll even allow you to return accessories you bought for the phone, and keep your Gear Fit or microSD card, as well as the Netflix subscription offer. T-Mobile is also giving a $25 bill credit to those who bring back the phone. From their blog post:
According to a source familiar with the company's plans, T-Mobile executive and retail lead Jon Freier is communicating to the company's stores that a stop sale order for the Galaxy Note7 has been issued, effective immediately. T-Mobile stores will not be allowed to swap defective units for replacement, and will no longer sell the alleged "safe" version of the Note7. Store employees are being directed not to fulfill customer requests to purchase the phone unless they were actively occurring during the receipt of the stop order.
AT&T, speaking to The Verge, has confirmed the US's second-largest mobile operator will no longer sell the Galaxy Note7 smartphone because of recent incidents with units catching fire (i.e., on planes). AT&T did not provide any window as to when or if sales might resume, but you can probably assume the halt is indefinite, contingent upon the result of Samsung and various agencies' investigations. Bloomberg reported AT&T was considering the move on Friday.
Read update
- In a statement made to Gizmodo, Samsung said the following (read: nothing of any substance).
Read update
- AT&T and T-Mobile have both issued stop sale orders for the Galaxy Note7, and will no longer provide replacement devices to those affected by the recall - you must return your phone or exchange it for a different one.