Picture this: Someone you know needs help with their Android device. Crazy, I know, but bear with me here. They need help, and no one else can do the job but you.

You could try guiding them over the phone, but doctors have confirmed this as hazardous to your mental health. A better approach would be to send them a link to the TeamViewer app and remote into the device yourself. Thing is, you're using a Chromebook. Yeah, your friends gave you crap when you bought it, but those things have gotten pretty good these days.

Fortunately you're not out of luck. The beta version of TeamViewer 11 is now ready for download, and it adds support for Chrome OS and the Chrome browser. Go install the extension from the Chrome Web Store and work your magic. That is what your family member calls what you do with the computer, right? Magic.

Screenshot 2015-11-04 at 10.47.08 AM

You don't even need a warm body at the receiving end anymore. TeamViewer 11 has the capability to access unattended Android devices, as long as someone granted permission beforehand. The feature isn't just for phones and tablets either. It also supports that Android-powered point of sale machine you now regret convincing them to use for their business.

You can also install TeamViewer Host remotely and save everyone some headache on future support calls. The new Android app lets you mirror an Android device on any computer.

TeamViewerHost1 TeamViewerHost2 TeamViewerHost3

There's more to TeamViewer 11 than what I've listed above. In addition to Chrome OS, there's support for Windows 10, OS X El Capitan, iOS 9, and Android Marshmallow. The desktop software has a new toolbar, and maintaining a connection now uses less bandwidth.

Here's a guy that wants to tell you all about it.

Press Release

TeamViewer Launches TeamViewer 11 Beta

TAMPA, FL--(Marketwired - Nov 3, 2015) -

  • TeamViewer First Vendor to Deliver Easy Unattended Access to Android Devices
  • TeamViewer First Professional Remote Control Solution Running on Chrome OS
  • TeamViewer Allows for Easiest Connection to Headless Linux Servers
  • Up to 30% Less Data Usage Rates, File Transfer up to 15 Times Faster

TeamViewer®, the global pioneer of remote control and online collaboration software, today announced the 11th version of its flagship software. TeamViewer addresses the need for increased functionalities for mobile working and support for the trend of "bring your own device." TeamViewer 11 provides users with a smart solution, which can be seamlessly integrated into their business environment, for a consistent and efficient user-experience. TeamViewer 11 also comes with a variety of "firsts and easiests" -- including unattended access to Android devices, support for Chrome OS and headless Linux servers. The wide array of features in TeamViewer 11 combine speed with quality and efficiency, to give users a faster and optimized remote support experience with up to 30 percent less data usage rates, and file transfer now up to 15 times faster than before. An utterly revamped tool bar and a massive performance boost round off TeamViewer 11 to make it the first choice when it comes to connecting users to the people and to devices that matter to them.

Some of the key features and benefits include:

Unattended access to Android devices - TeamViewer is the first vendor in the market to provide easy and uncomplicated access to unattended Android devices. The significance of Android goes beyond smartphones and tablets. There are increasingly many devices, which rely on Android; such as point of sales (POS), ATMs, public displays, and vending machines. Unattended access is vital for companies maintaining these devices because no staff has to be present to confirm the incoming connection. That makes the support of these devices tremendously easy, as qualified staff cannot always be close to faulty machines. At the same time, key security concerns such as data protection and privacy are guaranteed because the unattended access option will have to be granted initially by authorized staff.

First professional remote support solution for Chrome OS - Extending its far-reaching list of supported platforms, TeamViewer 11 is the first remote control solution to run on Chrome OS by Google. Users can now access their office or home computer or provide remote support via their Chromebook.

Easiest access to headless Linux systems - By simply connecting to the text console, TeamViewer 11 can now be used to provide support for Linux servers without monitor, keyboard, or mouse. This means a major improvement for supporters as they do not have to worry about setting up port forwarding, configuring SSH (secure shell), or having to install a graphics card. TeamViewer makes the connection to headless Linux servers easier than any other software maker in the market.

Multiple platform usability - TeamViewer can be used from a plethora of platforms and operating systems. It is designed to run on a multitude of operating systems -- including the latest versions such as iOS 9, Android Marshmallow, Windows 10 and OS X El Capitan -- and still fully supports older operating systems such as Windows XP and Windows Server 2003.

Need for more mobility and BYOD reflected - TeamViewer 11 addresses the need for more mobility by providing a new Android Host App, which enables connections to a whole new set of Android devices. Additionally, the TeamViewer chat will now be available for iOS and Android devices so that chatting is possible from virtually anywhere. The new mobile TeamViewer chat also comes with such important features as chat history and end-to-end encryption.

Browser-based TeamViewer - TeamViewer 11 allows for browser based remote support or remote access. This provides a convenient alternative if users lack administrative rights to install TeamViewer but still need to connect to a remote device to provide support or work collaboratively on a project.

The QuickSupport SOS button - With the customizable QuickSupport SOS button in TeamViewer 11, it is now easier for customers to contact their supporters with just a simple click. The quickly accessible SOS button serves as a shortcut on the desktop of customers and is linked to the custom QuickSupport module.

Many other features are available in TeamViewer 11. A detailed description of all features is available at: http://www.teamviewer.com/version11.

"We believe TeamViewer 11 is a major step in the history and future development - not only of our organization, but also of the entire remote access and online collaboration market altogether. We integrated many features as the first supplier in the market, but also reflected major trends and made sure TeamViewer allows for the best possible ease of use," said Kornelius Brunner, Vice President Product Management at TeamViewer. "The unbelievable performance and efficiency gains we deliver in combination with the vast amount of platforms we support make me extremely proud. In addition we keep supporting Windows XP as we know many of our customers will have to provide support for that."

Availability
TeamViewer 11 Beta is available immediately for Windows, Mac, Linux, mobile and Chrome OS devices. The described feature set may vary depending on the operating system. Additional information and a download option are available atwww.teamviewer.com/version11. For professional use, TeamViewer offers different licenses tailored to meet the specific needs of companies, no matter their size. More information can be found at: www.teamviewer.com/licensing. As always, for personal use in a non-commercial environment, TeamViewer software is free of charge.

About TeamViewer
Founded in 2005, TeamViewer is fully focused on the development and distribution of high-end solutions for online communication, collaboration and remote monitoring of IT systems. Available in over 30 languages and with more than 200 million users worldwide, TeamViewer is one of the world's most popular providers of remote control and online meeting software. airbackup, a powerful cloud-based backup solution, and ITbrain, a valuable remote monitoring and IT asset tracking solution, complement TeamViewer's product portfolio. For more information, visit: www.teamviewer.com Follow us on Twitter at @TeamViewer and on our blog at blog.teamviewer.com.