OnePlus has announced a new insurance plan for the OnePlus 2 and, soon, OnePlus X in Europe.
In the European Union, customers can now choose to buy On-Guard protection from simplesurance. The protection covers accidental physical and liquid damage, provides a "worry-free" claim process, and offers worldwide coverage for claims. 12 months goes for €39.99, while 24 costs €64.99.
This announcement follows a similar one in India, where OnePlus has partnered with B2X to provide the B2X Service and B2X protect plans. It also comes a month after Google announced Nexus Protect, an enhanced warranty that offers next business day replacements of accidentally damaged devices. Google's coverage costs around $80 at checkout, and it requires an $80 or so deductible with each replacement.
The OnePlus plan is available for new purchases starting today. It is not open to any OnePlus 2 phones already purchased, nor is it offered for the OnePlus One at all. Feel free to express any disappointment in the comment section of the announcement post.
Read the provided FAQ for more details.
On-Guard by simplesurance FAQ:
1. What does the plan cover?
The plan will cover breakage (such as a broken screen), accidental damage, damage due to dropping the device, liquid damage, vandalism, and more. You can find a full list at checkout.
2. How do I purchase?
You can place an order for On-Guard by simplesurance on oneplus.net upon checkout for your OnePlus smartphone. Then you will be directed to complete payment for the insurance policy to simplesurance.
3. Can I still purchase On-Guard by simplesurance even after I check out?
If you buy a OnePlus smartphone without the On-Guard service, within 15 days of the purchase, you can contact simplesurance customer support to purchase the insurance policy.
4. Who is eligible for On-Guard by simplesurance?
All new OnePlus smartphone purchased via EU stores on oneplus.net are eligible for this offer. Unfortunately, the policy is not available for OnePlus One, or OnePlus 2 purchased prior to this.
5. How to report a claim if something happens to my OnePlus smartphone?
If you would like to file a claim, simply follow the instructions on the 24-hour online claims service. You can find your country/ region claim page link on your Insurance Certificate. eg. For the UK, [https://uk.simplesurance.de/claims]
OnePlus has not yet announced an insurance plan for customers in North America, but it's working with a partner to bring an option soon enough.
- OnePlus blog