Raise your hand if you like carrier apps added to your phone. Anyone. Go ahead, don't be shy. Well if you don't, here's a great example of why companies like AT&T should leave the software alone. An over-the-air update to 4.4.4 for the carrier-customized version of the Galaxy Note 3 was sent out on November 28th, then unceremoniously pulled. A previous message on the support page explained why:
Update: The software update for Samsung Galaxy Note 3 (SMN900A) is temporarily on hold, effective November 28, 2014. Samsung is working with AT&T to resolve a reported issue with ATT Address Book synch on the latest Samsung Note 3 operating software update. Consumers who are using this application may experience deleted contacts from their address books. Once a solution is identified, customers will receive a notification regarding a re-release of the Note 3 software.
Good job, AT&T. I'm sure the amazing functionality of your Address Book app (you know, the one that duplicates a feature built into every cell phone ever) was worth delaying your customers' app update for almost an entire month. Make sure and keep AT&T Navigator app on the phone too, we wouldn't want to go without that!
Ahem. So the newly-corrected update is rolling out today. In addition to fixes for the AT&T Address Book, users get the Note 3 Value Pack from Samsung, which includes the following apps and updates:
- Kids Mode
- Side Sync 3.0
- Safety Assistance – Send Help Message
- Camera enhancement – Virtual tour
- Knox 2.0
Oh, and an update from Android 4.4.2 to Android 4.4.4. That too.
Long-time Android owners know the drill: wait for the OTA update message, do a manual check in the Settings menu, or try and track down the ZIP file for a manual flash. The update will not go out over the mobile network, you must connect to Wi-Fi. Some of you will get the update today, others will need to wait a week or more. Any modifications to the system or recovery may cause the update to fail. The previous version was about 500MB, and this one shouldn't be too much more.