20
Aug
kreyos3
Last Updated: August 22nd, 2014

Crowdfunding complex hardware is risky business, and it seems that risk is something backers of the Kreyos Meteor smartwatch are becoming all too familiar with.

The Kreyos smartwatch (red flag #1) began as a flex-funding campaign (red flag #2) on Indiegogo (red flag #3) in July of 2013. After raising $1.5 million - $1.4 million more than their original goal - Kreyos set to work creating its seemingly well-funded, purportedly unique product. The company promised early backers would see their watches by November of 2013, just 3 months after the end of the campaign (red flag #4). When November had come and gone, backers started getting suspicious.

kreyos2

Fast forward to July 2014, and backers still hadn't received their watches. In fact, up until a few short weeks ago, Kreyos had yet to ship a single device. Now that the watches are shipping, backers are quickly finding that the Kreyos is, for lack of a better insult, a steaming pile of smartshit.

Two of the project's backers, Andrew Wright and Kenneth Larsen, have penned something of a manifesto calling out Kreyos' many (and trust me, there are lots of them) failings, and the company's increasingly hostile stance toward the people who made its product possible. Allegations range from retroactively changing the terms and conditions of purchase to preclude refunds for IGG backers to daily purges of negative comments on the company's Facebook page (though there seem to be plenty of them at the moment).

Most complaints are from backers who have yet to receive their devices, and it appears that, so far, Kreyos hasn't even managed to ship to its first 5,000 customers. The other complaints are from people who have received the watch, and those complaints are arguably far more damning.

Kreyos claims its smartwatch is waterproof to 5 or more meters. It has apparently failed to survive shallow immersion or even a quick shower. Kreyos quickly rebutted that this was a defective batch and that the units would be replaced.

kreyos

The watch's built-in pedometer is apparently rendered totally inaccurate because the Kreyos' vibrate function constantly activates it, making it functionally useless.

Kreyos promised battery life around 7 days, but most users are seeing 24 hours.

Of the company's three stretch goals - a gamification platform, sleep tracking, and gesture control for PC apps - zero have been met. The watch itself doesn't even seem to support gestures (it does not have a touchscreen), despite Kreyos originally promising otherwise.

This one, though, really takes the cake:

Watch application support

Kreyos has announced that despite the myriad uses to which they illustrate the watch being put, the device’s storage will only permit a single app (e.g. for a sporting activity) to be installed to it at a time.

One. App. That's just mean, Kreyos. But even that doesn't live up to my favorite Kreyos fail, this piece of garbage can't even keep time:

Keeping time

“Kreyos Meteor can keep time even when disconnected from your phone. Kreyos Meteor also has inbuilt “widgets” that comes included. It works independently WITHOUT any smartphone connected.” Users report that the watch fails to keep time unless it maintains its Bluetooth connection to the smartphone. One user’s watch was still showing the time from the previous night until he re-paired it with his iPhone. This is a fundamental failure for a watch.

Ouch. Kreyos has also yet to release a promised Windows Phone companion app or even a developer SDK, despite the company's claims that much of the campaigns extra money went into software development (incompetent development, I'd guess).

Of all the things Kreyos has done to alienate its backers, though, its backpedaling on refund policy has clearly incited the most rage. After requests for refunds prior to order fulfillment began pouring in from IGG backers (who wouldn't want a refund on a product over 6 months late?), the company amended its terms and conditions to retroactively preclude those backers from refunds. Its new refund policy, published some time in July, now expressly states that IGG backers are ineligible for refunds. Previously, the T&C stated that backers would have to RMA their watches upon receipt to obtain a refund, and that policy was put in place only after the company had already refunded a great many backers.

This policy was clearly put in place because Kreyos is running out of money. If it can't afford to at least ship its barely-working watches to backers, it faces potential legal action. Kreyos itself hides behind a veil of anonymity, with co-founder Steve Tan being the only identified member of the company's leadership, and he has a prior work history of apparently nothing. Here's Steve with his totally-not-upsetting-to-every-one-of-his-backers Ferrari.

Update: This article previously showed two images of Kreyos co-founder Steve Tan with a Ferrari and some shopping bags. Steve reached out to clarify that he did not, in fact, take those pictures after the Kreyos' IGG campaign, but way back in 2010 on a holiday in Italy with his friends, and that the images had been pulled from his Facebook. The Ferrari is a rental, a statement supported by the fact that is has Italian plates. So no, there is no visual evidence suggesting the possibility that Kreyos' funds were misused.

Of course, it's entirely possible that Steve is an independently wealthy materialistic jerkface, but hey, when your crowdfunding project hits 15 times its original goal, wouldn't you treat yourself to a 458? Come on, it's totally a #basemodel. Ferrari doesn't even charge for red. And yes, this is utterly circumstantial evidence, but it's also hilarious and sad, so I'll allow it.

So, if there's a lesson to be learned here today, it would seem to be this: crowdfunded hardware remains a perilous investment, and one that you should probably consider seriously before taking the plunge. If a company isn't willing to be completely up front and transparent with how its campaign funds are used, who is in charge, or provide a realistic ship date (3 months is not realistic for a smartwatch on a budget of $1.5 million, sorry), you could get seriously burned.

David Ruddock
David's phone is whatever is currently sitting on his desk. He is an avid writer, and enjoys playing devil's advocate in editorials, and reviewing the latest phones and gadgets. He also doesn't usually write such boring sentences.

  • erikiksaz

    And this is why I've stopped funding anything electronic. The last thing that was kickstarted was a wallet, which came through. I've also kickstarted a special wok attachment, and considering it's a freaking wok attachment, it should go through.

    • http://www.androidpolice.com/ David Ruddock

      It's almost like building a computer and software from the ground up is kind of hard and / or expensive.

  • Jonny retro

    This is sounding a lot like the "hot smartwatch" kickstarter fiasco that's currently going on... A year late for delivery with lies and deceit around every corner from the leadership

  • Jonathan Seymour

    I funded the HotWatch, and this is a very familiar story. Although, not as bad I don't think. No pics of the founder with Ferrari's, and at least the (very) small number of people who have received theirs say it works as expected.
    Not that I ever expected it to be done in the 3 month time frame quoted, but the company has also not been honest at all in any of their time frames, and has made terrible excuses.

    • Chris Jutting

      Same with the AGENT smartwatch. 8 months late so far and very little communication from the creator.

  • shlk7

    Why can companies change terms and conditions without notice? Someone have a good understanding of this? (Yes yes I know, I can and will google it)

    • http://www.androidpolice.com/ David Ruddock

      Consumer protection laws vary wildly depending on country. Essentially, in the US, you'd have to file a lawsuit to get anywhere against Kreyos for breach of contract (change of material terms already agreed upon). That's assuming you could find someone to serve (I'm guessing Steve Tan doesn't spend much time in the US), and even if you couldn't, that a judgement would be something you could collect (good luck, I'm guessing this guy is basically untouchable with a Chinese passport).

      In other words, they really probably legally can't change the T&C without giving their backers an opportunity to receive a refund, but their backers have basically no viable recourse to pursue. A class action suit is expensive to file, and frankly, the chance a judgement, if you could get one, would ever be something you could collect is tiny.

      • shlk7

        Thanks David!

        It's such a risky venture. Even if a more honest campaign was at this stage, and refunds were being asked for, I would have assumed most of the funding has probably been spent to acquire the resources to make the product (even if it does not live up to it's expectations). How do you advise people to be more careful with funding in such an environment? The middleman crowdfunding website would obviously not provide refunds to those backers, and hence you really are stuck.

  • simp1istic

    I bought one a long time ago. It's truly terrible. The Ferrari pic pisses me off.

    • paxmos

      Did you contribute to the "potato salad" project fund too???

      • simp1istic

        Nope. I don't want potato salad. I did at the time want a smart watch. I'm done with KS and IGG for good though.

        • lol idiot

          ^ I didn't look into who was running the project boo-hoo-wahh-wahh

          Quit crying bitch.

        • lulz_deliver

          OWNED

    • LewisSD

      The Ferrari is parked in a handicap spot too and he couldn't even Park it between the lines. He is just adding to the stereotype... I hope some kind of legal action is taken on this guy.

      • Artem Rosnovsky

        To be fair, looks like all the lines there are blue (see background).

        • heblthom

          Or it is a handicapped only parking lot...

          • Artem Rosnovsky

            Fair enough )

        • Simone

          Considering the Ferrari has an Italian plate, he could be in Italy, in Italy blue parking spots aren't for h people, blue spots are parking spots with fee.

      • abcd

        I can't think of anyone more tasteless then the second pic. Shopping in high-end places wearing a hoodie? Seriously?

        • mesmorino

          Go on, what's wrong with it?

      • Maarten

        The Ferrari also has an Italian license plate....so is it really HIS Ferrari?

        Not meant as a defence for their product.....but it might make it hurt a little bit less to think it's just a rental when on holiday...

      • Anon

        Blue lines are for paid/temporary parking, at least in Italy (which I guess is where this photo was took). Yellow lines mark handicapped spots (and public spots for bus and similar)

    • lulz_deliver

      HAHAHAHAHA U MAD?

  • SAI

    At least they got their watch. I'm still waiting on my mPrinter from Kickstarter. JK - but seriously, all this Kickstarter/IGG hype is too much. I learnt my mistake.

    • Jane Seymour

      I never received my omate truesmart from kickstarter.

  • jer85008

    And wow, I was actually interested in this for about 5 minutes six months ago. Meanwhile, my Pebble has been in the ocean/pools/showers numerous times, took 8 days to die on the last charge, keeps accurate time, has a bazillion watchfaces/apps to chose from, and still looks/ works perfect.

    • Viral Videos

      "on Indiegogo(red flag #3)" hahahah

      • http://www.ehirsh.com/ Evan Hirsh

        Yeah. The reason people even use Indiegogo is because Kickstarter won't allow their project to be on their website because it does not meet the qualifications. Which is good! So if a product goes to indiegogo that concerns me.

        • Punkadunka

          Indiegogo let's you keep funding under your goal amount. Kickstarter does not.

          • lulz_deliver

            Which is terrible. Funding below goal means that there's not enough money for it.

        • Heather Mines

          a Kickstarter to make Potato Salad just funded. Kickstarter has no qualifications anymore.

          • lulz_deliver

            Potato salad is fucking awesome

          • http://www.2girls1cup.nl The Blitz

            Was looking for this comment, was not dissapointed... Thank you, you live up to your nick :)

        • Mike Reid

          Kickstarter also doesn't allow software projects. Indiegogo does.

          • http://www.skywardapps.com Adam Hall

            Ummm, no. I've contributed to two computer games on Kickstarter.

        • utazdevl

          Indiegogo has a management team that is willing to work with people on certain projects. Kickstarter says "Here is the upload template, you are on your own."

      • Matthew Fry

        Minuum was a successful Indiegogo project. That being said, if it says flex funding I keep the hell away.

    • Aleksey_US

      Pebble is another piece of shit, get over it. Long live Android Wear!

      • Elliott Hansen

        I prefer the longer battery life, have had it for over a year, and paid less for it. So I'd say that it's definitely not a piece of shit and is well worth the money.

      • operator207

        Citation needed.
        You pull the above card, I pull the citation needed card.

        The Pebble watch is "living longer" (battery) than ANY AW watch to date.

        Don't get me wrong, I wants me some AW watch, but until it can last 5 days minimum, it isn't worth it. You have to think of the future, when you run more apps, and the battery life starts fading. A 24 hour recharge cycle is goign to turn into an 18 hour cycle in a year or less.

        • Aleksey_US

          You'll soon be able to put Pebble, Moto 360 and iWatch side by side... think of the future? Not really. I was one of the original Pebble kickstartedr backers... got tired of it after 2 months and sold it on craigslist. Loving LG Watch so far and can't wait for the 360.

          • operator207

            "think of the future? Not really." - Ya, that seems like a great idea.

            You do understand that the life of a battery diminishes over time, right? So if the battery lasts 3 days now, in a year, it will last less. I need my smart watch to last 5 days. The Pebble does.

            "I was one of the original Pebble kickstartedr backers... got tired of it after 2 months and sold it on craigslist."
            You dumped your Pebble ~2 months after it came out? Sad. The 2.0 firmware REALLY brought some cool features out for it. It is much better than that old 1.0 firmware. It fixed many bugs. Not that it is better than AW. But judging the Pebble based on 2 months of buggy firmware isn't smart.

            Each has its pluses and minuses.
            http://www.androidcentral.com/lg-g-watch-review
            "But either way, don't expect to get anything more than a day-and-a-half use out of the G Watch. For all intents and purposes, you'll probably be charging every night. We'd worry less about that if we had a spare charger. But for now, you'll need to plan ahead a bit."

            In 6 months to a year, that battery life isn't going to last a day. I think I will pass. I want my Smart Watch to have at least a year of functionality the way I want it to function before I have to start thinking about replacing it. I could not use the LG Watch even today the way I want to.

          • adamhs

            I backed the Pebble KS...and I've been wearing it almost daily since I've gotten it. The beginning was a little rough but in the past year or so development for the Pebble has really taken off. For what it is, the Pebble is a great device.

            Having said that, Android Wear is the "next step" or the evolution of what the Pebble brought us. Notifications + some basic app functionality. I didn't buy the LG nor the Samsung Android Wear watches because the similarities to the Pebble are still too apparent. The Moto 360 is the true successor to the Pebble in my opinion, and it's really unfair and pointless to compare the two. It's like saying "compared to modern jets, propeller planes are pieces of shit."

      • Mark M.

        They are all in their infancy... plus touch screens are not good when your running, as well way over priced.

      • Revtox

        Really? Do you have one?

  • Sruly J

    (Not to be "THAT guy", but shouldn't it be "really takes the cake", as opposed to "really takes the take"?)

    This is why I'm reluctant to crowdfund, money I donate could either get stolen, or turned into garbage.

    • http://www.androidpolice.com/ David Ruddock

      whoops

  • NexusPhan

    My airdock has been amazing! After that perfect experience (seriously, no sarcasm) I'd been more than willing to back another crowd sourced project, even after this horrible, horrible smart watch project.

    • Kenny O

      In terms of it living up to expectations and being delivered in a timely manner, the Air Dock is probably the most successful crowd funded project I have backed. It is awesome.

    • kpjimmy

      Ah forgot about that one on IGG. That is one I use everyday in the car other than my RFID proof wallet I got recently lol.

  • cole

    Wow this article was flawless, said everything i was thinking. So glad I got my refund in June. Kreyos might have a lawsuit on their hands, product is straight garbage.

    • Kevin

      Too bad AP kept advertising them. Maybe they should listen to their own advice and follow the red flags?

      • http://AndroidPolice.com/ Liam Spradlin

        We've actually only covered the Kreyos watch twice - once when the campaign started (pointing out that it was flex-funded) and once when the campaign concluded (because it reached 15x its funding goal). I'd hardly call that advertising.

        Since then, we've made a policy of generally only covering crowd funding efforts that have reached their goal already.

        • Kevin

          I wasn't reading AP a year ago. But you guys should have at least read the comments. Even then people didn't think it was a real company. I just hope when ever a new IGG or a Kickstarter comes up that you guys would do a little more research before posting it up right here. I mean sure not all things that are crowd funded turn out like the way you want it to, but this... this was just a complete scam. They made money off a lot of people and I'm pretty sure they're going to get away with it.

  • Wesley Modderkolk

    Let's look it from the bright side; at least one guy has been made happy from this project.

    • lulz_deliver

      THIS is the answer: You all guys contributed to his ferrari, his shopping, probly his bitches... you shall be happy 'cause you invested good!

  • Christian

    Barely functioning is an overstatement mine was broken out of the box

  • Suhas Raja

    Sure sounds like another Omate.

  • whispy_snippet

    All of the laughter.

  • Eambo

    Yeah I'm one of the poor suckers that purchased the Kreyos Meteor. They refuse to respond to Indiegogo backers, will not give refunds, and Indiegogo are actually pretty much defending them. Indiegogo are going to review them and basically are saying it's a risk we took - the money is gone and nothing can be done about it. If you check IGG's T+C's they basically encourage scamming through the amount of protection they give the campaigns from refunds etc...

    • Max

      I to am one of those suckers this product was complete and utter shit. As an owner of a pebble, gear 2, samsung g watch, and neptune pine this is a complete and utter piece of shit. As an Electrical Engineer if it was a prototype and you came to me with this design that is not ergonomic in any fucking way I would sucker punch you in the face. This is a real shame he wasn't first to market, he had plenty of cash, and instead financed a lifestyle of a real jackass. The electronics and bluetooth components are a real piece of shit. If i wanted to i would rip that sucker open and go through it piece by piece because I have a feeling that is not only shitty software but shadyer hardware.

      • KlausWillSeeYouNow

        So cut to the chase already: is it shit?

      • lulz_deliver

        U MAD?

    • lulz_deliver

      And Indiegogo is right: IT IS YOUR RISK on this project. You had all the info and decided to risk getting it, so you got owned.

      • Eambo

        You're correct but also incorrect. The info I had was not correct.

        Had I been told this was an early venture with no idea what they were doing, of course I wouldn't have backed it. Kreyos sold campaign as ready to go, just requiring funding to push to mass production and finish up their software. I put my money into a product that I was informed was tested and ready to go.

        If you go to Kreyos' indiegogo you'll see they apparently had the moulds ready, all testing complete, and a finished product. The videos they showed (apparently of the product) showed a clear and easy to use product with a working microphone, being used in the water.

        What they eventually sent was a 90's cheap toy speaker that was not waterproof, and can't even tell the time properly.

        In the real world this is known as false advertising and misrepresentation of a product - I was of the understanding that you buy into a project to help them complete it, not to help them run away with your money. I was of the understanding that they were covered under the same consumer laws as govern the rest of the world - but I am aware now I was mistaken. That was by no fault of mine, as it was blatant lies. I appreciate your input Captain Hindsight, and wish you well on your trolling adventures!

        • lulz_deliver

          They can have a prototype and everything ready for the mass production, but then they can discover problems and problems on the mass production, and end up wasting a loot of money. Then, they may have to reduce the specifications just because they have no budget, and so on. A loop of failure when the first prototype WORKS PERFECTLY.

          There is no lie anywhere. There are risks on every single stage.

          • Eambo

            So, the following on the campaign was not a lie, or at the very least, excluded information then, mr lulz troll face? The Risks and Challenges mentioned in the initial campaign mention none of the points you raised above - are you so naive you believe withholding information is not the same as lying?

            "

            Now here's the RISKS & CHALLENGES:

            a) Component lead times & availability

            Lead times vary for different components. Some take as long as three months just to deliver. We will be splitting our component orders based on manufacturing times. Therefore, as soon as we have a good idea of estimated orders, we will immediately place orders for components that take longer to manufacture first. This will decrease our time to receive the components from suppliers.

            b) Shipping Kreyos Meteor Worldwide

            There are a number of unforeseen circumstances that can cause problems during the actual physical shipping of the Kreyos Meteor. Therefore, we will be working directly with world-class fulfillment companies that are extremely experienced in logistic. This will ensure that we are able to get your KREYOS Meteor Smartwatch into your hands in the least amount of time!

            In Conclusion:

            WOW! Thank you for reading this far. We will be doing OUR BEST, using all OUR RESOURCES, EFFORTS and ENERGY to deliver the best Kreyos Meteor Smartwatch to you. At Kreyos, we want to help you mobilize your world -- and we going to do whatever needs to be done to deliver your new Meteor to you on time! We promise! :)"

      • stanhope

        risk yes...malfeasance no. Kreyos doesn't even begin to pay off the promise...that guy should be in prison for fraud.

  • Freak4Dell

    I would extend it to more than just hardware. Crowdfunding isn't a good idea, period. It gives you no guarantee of any return. If a company can't get a traditional investor, they either have a crappy product, a crappy business plan, or are too cheap to give the investors the return they deserve for the risk they're taking. I wouldn't trust any of those situations. The first is obvious. The second indicates that there will be a lack of support and sustainability for the company. The last one points to a very high chance that they're just trying to find a get-rich-quick scheme. Yes, some products have done well with crowdfunding. There's luck in everything. Most, however, have not. However, even with the ones that have succeeded in bringing a decent product to market, there's no telling what the future will hold for that business. Simply put, you're better off just giving your money to a charity than crowdfunding something. Even the worst charities will eventually make sure 1-2% of your donation goes to a good cause.

    • Jonathan Seymour

      I have to disagree with this, I've backed 8 crowdfunding campaigns and all except 1 (Hotwatch) have come through, or are coming through with great communication. I'd much rather give my money to someone with an innovative idea and a chance to be a part of that than a charity that acts like it's helping people and then pay 7 figure salaries to its CEOs (not to take away from the decent charities).
      The problem is over-promising and I for 1 have learned my lesson. I'll leave big tech products to the big companies from now on.
      Investing is a risk, it's always a risk, there are no guaranteed returns except putting your money in a 'deposits guaranteed' bank, and that's just boring.

    • Timothy Vreeland

      The problem with your thinking is that it puts the decision on what products consumers want in the hands of the lender, not in the hands of the consumer. There are so many cool things that have come out of crowd funding that would have never seen the light of day if it was up to a lender.

  • bpcooper14

    I was one of the ones that missed the indiegogo campaign but had pre-ordered through their site. After a couple delays, I saw the writing on the wall and requested/received a refund. That was pretty painless for me but I have followed the debacle since I got out thinking that if it lived up to billing, I might come back for version 2 once the kinks were ironed out.

    • Gavin Brown

      Yep me too, I even told kreyos that I would buy it when it came out retail. I sure as hell aint gonna now!!!!!!!!

  • http://www.google.com/profiles/MetalMessiah78 José Gómez

    How will he ever fit all those packages in his Ferrari!? 😱

    • lulz_deliver

      The bitch that would be into it can handle the stuff.

  • disqus_7XunpanFgK

    You think this is bad? Take a look at Agent Smartwatch on Kickstarter. Been well over a year since funding (over $1 million funded which was somethink like 10x the goal) and not even a working prototype as of yet! The creator of the project doesn't even give updates anymore, but seems to be flush with cash and actively engaged daily on his side project called Netduino.
    Kind of like this arsehole buying a 458 with ill-gained cash the creator of Agent has stolen well over a million in cash to use on his 'side' project. Unlike Kreyos though, the backers on KS are essentially SOL.

    • Chris Jutting

      In all fairness AGENT is the side project. Netduino existed well before the AGENT kickstarter.

  • RadarJammer

    That's - most likely - a rented Ferrari with an Italian number plate and some standard Chinese shopping in Milan. I doubt the guy has an Italian residence permit to actually own that car.

    • Koen Scholten

      Exactly what I was going to say. He doesn't really own that Ferrari.

      • http://www.androidpolice.com/ David Ruddock

        Good point. Still, a week of 458 rental can easily get into the mid 5-figures range, enough to buy a small compact off a dealer lot.

  • thomas sim

    Glad that I request for refund on their first delay, and got back my money soon enough.

  • Jonathan Raymond Tomlinson

    ugh Android police you are the ones that talked me into buying it! if it did come out a year ago it would have been awesome but now a year later the pebble updates and future android wear blow it out of the water. i still enjoy mine for what it is even if its not waterproof its a watch that shows my text. maybe firmware/app updates will fix it. pebble wasnt that good at launch either

  • mattsop

    I preordered the watch, after the second or third delay in shipping, I asked and received a refund. Then about 2 weeks ago I got a shipping notice and received the watch and accessories in the mail. At first I felt bad for keeping it after getting a refund, but don't feel bad at all anymore after seeing those pictures. Hopefully others were shipped out that got refunded.

  • Arkvgg

    What sort of pleb buys jnto something like tbis? Smartwatches are complex products that buge corporations like Sony, samsug, LG and Motorola have all found challenging.

    You would have to be a total idiot to think an independent startup can even dream of competing.

    To any potential investors, i have magic beans fir sale....

    • gloscherrybomb

      And that's why I bought 10 Pebbles.

    • StriderWhite

      Sony, LG, Samsung && the others still don't know how to make a decent product unless someone else show them how to do...So people hope that some small startups are able to achieve what big multinational companies aren't...

  • warmonk

    Welp, another reminder to people that these crowd funded projects are not investments, are not preorders and are not promises.

    • Kevin

      I agree with the rat. ^

      • Colin Richardson

        Laboratory Mouse

        • TheKaz1969

          .. whose genes have been spliced

    • StriderWhite

      and what are, then, charity?

    • Cuvis

      They are promises. And you should trust them as much as you would any promise from a stranger that wants your money -- which is to say, not much.

  • Anonymous Coward

    Gesture control as in waving your hand, not as in scribbling on the screen, I'd guess.

  • Gavin Brown

    What lots of people are forgetting is that it was for pre order straight after the campaign had finished. I pre ordered it in September not realising it was even a crowd funded project as they were selling it as though it was already produced. So basically they were gaining money by deception, and that is against the law. I originally saw this on Endomondo as a prize so had no reason to doubt it, I luckily got a refund but only after threating to take out a fraud claim with my credit card company.

  • Faceofbob

    I was one of the first 5000 backers for this watch one year ago. At the time the watch seemed to be a pretty exciting piece of technology. As it was (and still is) my first crowd founding experience (and probably the last...) I didn't care for the repeated delay, I told myself that this was a young company that made mistakes and would eventually deliver.
    After emailing the support because i didn't get my track order, I learned that my watched had (finally) shipped from HKG last week (15th August). This got me pretty excited again (I know silly me!).
    But this article totally destroyed what was left of my hope.

  • Barmonster

    I can remember nearly the same thing going on with Pebble. There was very few communication, heavy delays, twittered pictures from the Pebble-CEO snowboarding somewhere etc. but then everything got well in the end... guess this won't happen with Kreyos, but hey, who knows?
    I would NEVER back anything on IGG, but I'm still a happy backer on KS.

    • adamhs

      Maybe I was just lucky? I backed Pebble, and I'm still wearing it daily. Development on it was slow but eventually it solidified into a pretty decent device.

  • StockportJambo

    Just to put another side to this... I backed this watch, received it yesterday, and aside from a few software niggles after opening it (which are now fixed through updates since it was shipped) I'm fairly happy with it. It's not perfect by any means, and it's a long way from what was promised in the Indigogo campaign, but I can see where they're heading with it & they seem to be trying to sort the issues out. Having said that though, my expectations were tempered somewhat by reading the experiences of those who had already received theirs before me... so I wasn't expecting much. "Not as bad as all that" was my overall verdict. YMMV.

  • hysonmb

    I backed this piece of garbage, wore it in the shower, and now have an RMA pending for replacement. I'm more upset with Kreyos than MyIDKey and that company never shipped a product!

    • StriderWhite

      and you make the shower with a watch? may I ask why?

      • Cuvis

        They claimed it was waterproof.

        • StriderWhite

          That's not the point...

          • Cuvis

            Then what is? What does it matter why he showered with it on? What matters is that they told him that he could, and they lied.

          • StriderWhite

            Yep, they lied. But my point is you can't shower yourself with your watch on, come on!

          • mesmorino

            Sure you can- I have a Casio G-Shock Mudman that I asked for and got precisely because it is water resistant. Forget showers, I go swimming with it.

          • Cuvis

            Why not? I've showered with a $5 Wal-Mart special on my wrist. Waterproofing a watch isn't all that difficult.

          • Gavin Brown

            you are bit of a twat aren't you strider

          • StriderWhite

            no, I'm just trying to understand why people make shower with their watches...

          • Gavin Brown

            If the watch states its water resistant to that level then why cant people wear it in the shower if they want ? its really not that hard to understand, is it??

          • StriderWhite

            For me is unbelievable that someone wants to make shower with anything on him! Whatever...

      • kpjimmy

        Many people wear their pebbles in the shower and swim too. I never did, but people do. Kinda like sleeping with watches on.

        • StriderWhite

          well, I undestand sleeping or swimming with you watch on, but not showering with it.

      • hysonmb

        Considering the fact that it's supposed to be water resistant up to 5 meters, and all evidence pointed to that being false, I figured I'd go ahead and try it. I figured it would get damaged and they've have to replace it with a unit that is actually water resistant. It's on the way back to them now with an RMA.

        • StriderWhite

          Let's hope the next batch is really water resistant...

  • Vladimir

    You guys remember that Smarty Ring? You have to do a story on that one:
    https://www.indiegogo.com/projects/smarty-ring--3

    Just look at the Updates tab and see the prototype ring. Now compare it to the ring on the front page. All those poor people.

    • kpjimmy

      LOL I'm one of those sorry saps. I loved the simple way of notifications, but I gambled and paid for it. I have come to the realization that without a working prototype at launch, avoid at all costs, especially on Indiegogo, the sorry backlog of ideas that didn't make it on Kickstarter. I have backed a few things on Indiegogo like a recycled umbrella, a few watches, a wallet, and the minuum keyboard. I have backed one or two other things that I haven't gotten yet, I think the wimoto is one of them and that's slated to ship any day. Kickstarter delays are bad enough...look at myIdeakey. The theory was sound. The company not so much. They went and tried VC funding and counted on that and pretty much forgot about the Kickstarter people. I am glad I got my refund when they offered it. Because now they went belly up after the VC funding fell through. Much like the Multi-Touch Keyboard and Mouse that was given awards and such at a few CES's but fell through, again, with the dependency of VC funding. Both looked too far ahead and forgot who got them to that level to begin with.

    • David

      That's too big and ugly. Not even close for the original design.

  • Jack Hughes

    I bought one in early July of 2013. Smelled trouble in november when their PR speak said a "one month delay" meant end of january (November to January = 1 month?) and asked for (and got) a refund. So so so glad I back out. I kept checking back in with the project, even though I had nothing left invested in them, but I felt empathy for the people still holding on to hope, despite a constant stream of lies and purposeful omissions from Kreyos. They are the reason I will not hedge any money upfront on a site like IndieGoGo, and I hope they are sued into oblivion.

  • ronrsargen

    s­­­­­­­­­t­­­­­­­­­ᴀ­­­­­­­­­r­­­­­­­­­t­­­­­­­­­ ᴡor­­­­­­­­­king ᴀ­­­­­­­­­t­­­­­­­­­ home ᴡit­­­­­­­­­h Google! It­­­­­­­­­'s­­­­­­­­­ by-fᴀ­­­­­­­­­r­­­­­­­­­ t­­­­­­­­­he bes­­­­­­­­­t­­­­­­­­­ job I've hᴀ­­­­­­­­­d. Lᴀ­­­­­­­­­s­­­­­­­­­t­­­­­­­­­ ᴡednes­­­­­­­­­dᴀ­­­­­­­­­y I got­­­­­­­­­ ᴀ­­­­­­­­­ br­­­­­­­­­ᴀ­­­­­­­­­nd neᴡ BMᴡ s­­­­­­­­­ince get­­­­­­­­­t­­­­­­­­­ing ᴀ­­­­­­­­­ check for­­­­­­­­­ $6474 t­­­­­­­­­his­­­­­­­­­ - 4 ᴡeeks­­­­­­­­­ pᴀ­­­­­­­­­s­­­­­­­­­t­­­­­­­­­. I begᴀ­­­­­­­­­n t­­­­­­­­­his­­­­­­­­­ 8-mont­­­­­­­­­hs­­­­­­­­­ ᴀ­­­­­­­­­go ᴀ­­­­­­­­­nd immediᴀ­­­­­­­­­t­­­­­­­­­ely ᴡᴀ­­­­­­­­­s­­­­­­­­­ br­­­­­­­­­inging home ᴀ­­­­­­­­­t­­­­­­­­­ leᴀ­­­­­­­­­s­­­­­­­­­t­­­­­­­­­ $77 per­­­­­­­­­ hour­­­­­­­­­. I ᴡor­­­­­­­­­k t­­­­­­­­­hr­­­­­­­­­ough t­­­­­­­­­his­­­­­­­­­ link, go? t­­­­­­­­­o t­­­­­­­­­ech t­­­­­­­­­ᴀ­­­­­­­­­b for­­­­­­­­­ ᴡor­­­­­­­­­k det­­­­­­­­­ᴀ­­­­­­­­­il

    >>>>>>>>>> http://www.more-moneypeg.com

    =====================

  • StriderWhite

    I was sure of their "bona fide" until I saw the Ferrari...LOL!

  • Chippah

    That guy should be beaten with a rubber heater hose..

  • nikolas

    Loved the writing. Sorry backers but i laughed out loud...

  • Lord_Santa

    That Ferrari is fueled by the tears of the backers that got scammed :(

  • Conor Anderson

    So happy I got a refund before they changed the policy. What a disaster of a project.

  • Bonta-kun

    Looks like I picked the right one in the end then. Granted, my Pebble had its teething issues, but it's working a treat now.

    Thing is, once a project gets funded the people behind it become far too detached from the backers. Pebble and PlayJam (the GameStick) were both murder for this. Pebble allowed its 'live' manufactured-shipped chart to stagnate for months without answers to queries. PJ pretty much ignored the majority of its correspondence on when stuff would ship twice over (the console itself, then the docks) - yet still they posted endless self-publicising rhetoric about their product.

    If you're going to crowd fund a project, you need to make DAMN sure you have a cast-iron PR dude on board.

  • lisaboconnerr

    S­­­­­­­­­t­­­­­­­­­a­­­­­­­­­r­­­­­­­­­t­­­­­­­­­ w­­­­­­­­­o­­­­­­­­­rk­­­­­­­­­in­­­­­­­­­g a­­­­­­­­­t­­­­­­­­­ ho­­­­­­­­­m­­­­­­­­­e w­­­­­­­­­it­­­­­­­­­h G­­­­­­­­­oo­­­­­­­­­gl­­­­­­­­­e! It­­­­­­­­­’s by-­­­­­­­­­far­­­­­­­­­ the­­­­­­­­­ best­­­­­­­­­ j­­­­­­­­­ob­­­­­­­­­ I’v­­­­­­­­­e ha­­­­­­­­­d­­­­­­­­­. ­­­­­­­­­Last­­­­­­­­­ Thurs­­­­­­­­­day­­­­­­­­­ I­­­­­­­­­ go­­­­­­­­­t ­­­­­­­­­a ­­­­­­­­­bran­­­­­­­­­d­­­­­­­­­ n­­­­­­­­­ew ­­­­­­­­­BM­­­­­­­­­W since­­­­­­­­­ ­­­­­­­­­getti­­­­­­­­­ng­­­­­­­­­ a­­­­­­­­­ che­­­­­­­­­ck­­­­­­­­­ for­­­­­­­­­ ­­­­­­­­­$­­­­­­­­­6­­­­­­­­­474­­­­­­­­­ thi­­­­­­­­­s­­­­­­­­­ - ­­­­­­­­­4­­­­­­­­­ wee­­­­­­­­­ks p­­­­­­­­­ast­­­­­­­­­. I­­­­­­­­­ began­­­­­­­­­ this­­­­­­­­­ 8-months­­­­­­­­­ ago­­­­­­­­­ and­­­­­­­­­ immediately­­­­­­­­­ was­­­­­­­­ ­bringing­­­­­­­­­ home­­­­­­­­­ at­­­­­­­­­ least­­­­­­­­­ ­­­­­­­­­$­­­­­­­­­7­­­­­­­­­7­­­­­­­­­ pe­­­­­­­­­r ho­­­­­­­­­ur­­­­­­­­­. I­­­­­­­­­ work­­­­­­­­­ through­­­­­­­­­ this­­­­­­ ­­ link­­­­­­­­­, g­­­­­­­­­o? t­­­­­­­­­o tech­­­­­­­­­ tab­­­­­­­­­ for­­­­­­­­­ work­­­­­­­­­ detail ....

    =================> more detail here....>

    =======================================

    • Steve Tan Chief Cunt Kreyos Wa

      ^better deal than buying one of these watches lol.

  • bedwa

    I'm glad I went with Neptune and their Pine phone. There was teething issues like the Pebble, but they have gotten better with communication as they slogged through FCC approval.

  • Mark M.

    So just a note for the pebble and for the Kreyos They cannot implement touch screen gestures as they were never going to get touch screens, as well I am sure gestures on a touch screen is trademarked by Samsung or another conglomerate.
    Gestures meaning using specific movments of the watch utilizing the accelerometer.

  • Matthew Fry

    Not to say that it wasn't the organizer's fault, it most definitely is. However, the Sound Band has been a complete disaster from the beginning as well and they've shipped products and were already on rev 4 of the hardware before they went to Kickstarter. It's that hard, people. That being said, SoundBand actually has the potential to have a happy ending.

  • utazdevl

    One thing that hasn't been mentioned in this whole Kreyos ordeal is that they took their backer list of over 11,000 names and let their marketing firm use it to send spam and solicit people to other Indiegogo campaigns. I backed Kreyos and am millitantly anti-spam, so I frequently create temporary e-mail addresses when I make purchases online. In late September, the e-mail address I used to back Kreyos started receiving spam and "hey, you should fund this campaign" e-mails. One of the e-mails had a "why did I receive this" link, and when I followed it, it specifically stated that because I had contributed to Kreyos, I was added to their marketing list.

    Immediately I posted on the Comments section that i thought this was uncool and I was tempted to cancel my order. Steve Tan e-mailed me directly and swore it was impossible that this happened. I sent him screenshots and was able to identify his marketing agency based on the commonality of usage (it is a company Agency 2.0) and he said he would come back to me. In 2 days, he came back saying Agency 20 had "made a mistake" and used the Kreyos list when they weren't supposed to. I chalked it up to a stupid mistake, but eventually cancelled my oder when they delayed their product from their 2nd push back date.

    So that happened, too.

  • common theifs

    Steaming pile of excrement

  • common theifs

    No intention of smartwatch success !! Just a large large stash of scammed cash !!! Indie NOno !!!!!!!

  • common theifs

    Hope that spastic looking geek at the ces conference gets his goolashes caught up in a Rotavator !!

  • chin

    All that money and he forgot to go to the barbers

  • lulz_deliver

    OOOWNDS

  • Fellwalker

    Interesting that the first Android police report on the campaign was quite positive...

  • https://steamcommunity.com/id/m-p-3 m-p{3}

    I'm really happy I backed the Pebble and not this insult..

  • Porto

    And the makers laughing their ass off while driving their $300.000 worth sportscar to their $1.000.000 worth mansion, watching the time on their $100.000 worth Bvlgari wristwatch and sipping $10.000 worth of champagne after taking a quick bite at their $15.000 worth caviar. Well done, dumbassess! :)

  • Monster Magic
  • G Nunchuk

    I was stupid enough to buy 2 of these, and not try for a refund after waiting almost 1 year past the listed ship date. Now I have 2 watches that have not worked since I opened the package, and they tell me no refunds. I am looking into legal options.

  • Karly Johnston

    The highest bid for this watch on eBay is $20.

  • John Phillips

    I found a company that develop new products and help ideas get materialized for crowdfunding campaigns like indiegogo and kickstarter. The company is called Brecher Prototyping. If they like the idea they get equity after the idea has been built.
    http://www.brechermfg.com

Quantcast