20
May
l

LifeLock is a company that claims it can protect consumers from identity theft, but it found recently that its own apps might be part of the problem. The company bought Lemon Wallet late last year, gaining control of its mobile wallet apps on iOS and Android. Now those apps have been pulled from their respective app stores after concerns over the safety of data stored in them. Oops.

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The Android app is still technically in the Play Store, but it's only visible with a direct link to those who have installed it before. The app invited users to securely log personal information like driver's licenses, credit cards, account numbers, and generic text that needed to be kept safe and sound. Perhaps LifeLock should have looked into the apps a little more closely before acquiring Lemon for nearly $50 million. The firm now realizes the app lacked sufficient security measures, and has deleted all data stored on its servers and local copies will be purged when the app is run on users' devices (note, this is separate from its main business). The exact nature of the problem was not disclosed.

LifeLock has had more than its share of trouble as a company in recent years. It was fined $12 million by the FTC in 2010 after being accused of deceptive advertising. The CEO has also had his identity stolen several times after intentionally revealing his social security number to show his faith in LifeLock's service. So those were major stumbles, but at least we can give it credit for acknowledging the problem and pulling the apps this time. The apps might come back later, but there's no timeline on that.

[LifeLock via Ars]

Ryan Whitwam
Ryan is a tech/science writer, skeptic, lover of all things electronic, and Android fan. In his spare time he reads golden-age sci-fi and sleeps, but rarely at the same time. His wife tolerates him as few would.

He's the author of a sci-fi novel called The Crooked City, which is available on Amazon and Google Play. http://goo.gl/WQIXBM

  • AmbientCloud

    Who in their right mind would save that kind of information in one place like that?

    • freedomss

      Todd Davis, AKA Mr. 457-55-5462.

  • MJ

    Why would one "log personal information like driver's licenses, credit cards, account numbers" on a third party server?

    • n_a_v

      I think that Lifelock would monitor your accounts for fraud, stolen identity, etc. They need your acct info to be able to do that.

      • darkdude1

        I'd rather trust the official sites to do that then this third party app...

        • Mista_Mr

          Don't really matter since they can be hacked too.

  • solbin

    Somehow I am not surprised. If you want to give up your privacy to a third party, then you don't have any.

  • Dean Politis

    It looks like LifeLock bought a lemon.

  • https://steamcommunity.com/id/m-p-3 m-p{3}

    The application turned to shit after LifeLock acquisition anyway.

  • Mike Newman

    LastPass has templates for recording driver's licenses, credit cards, passports and other important documents. All data is encrypted before leaving your machine.

    Also, if you pay for LastPass Premium ($1/month) and live in the US, they offer identity theft protection.

    • minion

      Still wouldn't trust a cloud based password manager that got hacked years ago.

  • flosserelli

    "The apps might come back later, but there's no timeline on that."

    There is also no timeline on the potential identity theft. That is why I will never trust companies like LifeLock to protect my personal info. I'll take responsibility for that, thanks.

  • http://www.prosociallab.com Prosociallab.com

    Good

  • mikewatson021

    you want to give up your privacy to a third party, then you don't have any.
    http://bit.ly/1i0LgHG

  • Chadwick

    That's why I need offline based database with manual synchronization. Luckily there is a solution - Sticky Password. If anyone wants to try it: http://www.stickypassword.com
    I can't imagine someone deleting my data like Lifelock. Crazy

  • Thomas dave

    Its main reason to abide by rules and be alert with security.
    Some apps also want to secure your personal info.

    https://itunes.apple.com/US/app/id875589096?mt=8

  • Ben

    Do we have some form of gaurantee that the data on Lifelock Wallet hs indeed been deleted ?