12
May
hdthumb

If you've bought a DROID phone from Verizon and Motorola at some point in the last two generations, you've got an update coming soon. The carrier posted update materials for all 2012 and 2013 Motorola DROIDs: RAZR M, RAZR HD, RAZR MAXX HD, Mini, Ultra, and Maxx. The older phones are getting upgraded to Android 4.4.2, while the newer DROIDs just get a stability update.

kitkat hd

Psst. Verizon. That's not a DROID RAZR HD.

This is the big one for the DROID RAZR M, DROID RAZR HD and DROID RAZR MAXX HD, which should be updated all the way to Android 4.4.2. According to Verizon's release notes, in addition to the improvements to standard Android, the 2012 DROIDs are getting an updated version of the DROID Zap app and patches for security, WiFi, and roaming. The HD and MAXX HD also get an improved HDMI implementation, though exactly what has changed isn't clear.

But don't worry, 2013 DROID owners, there's a neat goodie in there for you. Though the DROID Mini, DROID Ultra, and DROID Maxx weren't updated to 4.4.2 (they got the slightly older 4.4 update already), there is one notable change to the user interface. The permanent status bar icons are now standard KitKat white instead of blue, a change that was left out of the initial upgrade for some reason. Hooray! Now the 2013 DROIDs look almost identical to the Moto X. You can see the old and new styles below. Other changes include bug fixes and roaming enhancements.

2014-05-13 01.13.49 ezama4es

Right image credit: XDA member Chuck1026

You know how this goes, Android power users: Verizon is releasing the updates in batches, so don't be surprised if yours doesn't come for a few days. Check the usual user forums for a manual OTA ZIP file if you're impatient and you know what you're doing.

Source: Verizon Support

Michael Crider
Michael is a native Texan and a former graphic designer. He's been covering technology in general and Android in particular since 2011. His interests include folk music, football, science fiction, and salsa verde, in no particular order.

  • Sam Hollis

    Next month's distribution numbers should see a sizable bump for KitKat from this.

    • kieraeastedi321

      just as Carrie said I am taken by surprise that some
      one can earn $9760 in a few weeks on the computer . you could try this out
      F­i­s­c­a­l­p­o­s­t­.­C­O­M­

  • Swaginator

    I still haven't got my OTA yet. I'm anxiously awaiting...

    • Tovar

      did you get the update yet? im still waiting for it

      • Swaginator

        No sir. I'm still waiting.

        • Tovar Endwy

          let me know if you get it, im still waiting for it too

          • Swaginator

            2:30PM Eastern. I just received my update.

          • http://www.twitter.com/michaelprocton Michael Procton

            Mine came through this morning.

          • Ann

            IMO, you all will regret the update. DON'T UPDATE. SAVE YOURSELF NOW.

  • Suman Gandham

    Does anyone know the new kernel version for the HD / HD Maxx please?

  • Mjc1989

    Wait no android 4.4.2 for the Droid Maxx, but the RAZR Maxx HD gets 4.4.2. What gives? How does this make sense?

    • Dale Burke

      Makes no sense to me either. I got rid of my Razr Maxx just for that reason and got a Droid Maxx. Now I find out that even though I have KitKat, an older phone (Razr M) gets a newer version of the operating system. I don't know what to say.......

    • Ann

      TRust me and all the others posting, YOU DO NOT WANT THE NEW UPDATE.

  • nxtiak

    Very cool, my GF has the RAZR M and it's been getting worse. Hope after this update and a factory reset will make it fresh.

  • droid4lif3

    What about the Droid RAZR MAXX?

    • jojo

      How ling for they push tha update out?

    • Dale Burke

      You are left out in the cold my friend, that is why I upgraded. They threw the Razr Maxx to the wolves. No more development for that phone I was told.

      • Cameron Hall

        Chipset is incompatible. Blame TI not Motorola.

  • Fatal1ty_93_RUS

    Meanwhile, on 80 of the devices released during 2012 and 2013...

  • Sophia Patel
  • Jules Asano

    Patiently waiting....

  • Pootis Man

    No Atrix HD Motorola? Where's KitKat?

  • Gibscreen

    Yet still no update for the vzw sgs3. Ridiculous.

  • Tommy

    I am anxiously waiting for this for my Razr M

    • Keeper

      Don't update! Swipe is gone. Dumbest downgrade I've seen!

      • jadi97

        easily gotten back by downloading the google keyboard. i freaked for about 1 minute till a search showed me how to get it back, now im all good.

  • Had Matter

    Still no update yet...I can sympathize with others irritation with the ongoing delay of the update. I hate to be impatient but it feels like they are still dragging their feet. I have enjoyed the android platform due to its flexibility but the lack of updates makes me feel like getting an overpriced iPhone next time around. Regardless Im glad that soon for our update means less than a few weeks this time.

    • kc

      If you haven't already receive the upgrade to 4.2.2 KitKat YOU'RE LUCKY. If you did upgrade to 4.2.2 KitKat you're probably no longer 'Had Matter' you're now Mad as Hell because the upgrade is the devil in disguise.

  • Crystal

    I've gone through with the update. I no longer have the swype keyboard. Other than that, it's great! Does anyone know how to get the swype keyboard back?

    • no-one-cares

      Just use the google keyboard and enable gesture typing. Works just as well as Swype.

      • Maxxuser

        What gesture typing pinyin? That doesn't work very well....

      • Laura

        Yes, but the google keyboard stores info, like credit card numbers and passwords. Plus you can't adjust for speed vs accuracy.

      • vee

        Mine doesn't have gesture typing option. Omg this was the main reason I stuck to Android Cruz Apple doesn't have swype. I'm so disappointed. :(

      • snake88usa

        just download swype

    • Niki924

      You can download google keyboard from the app store. It's free and the same as swype.

  • no-one-cares

    Having trouble waiting 8 months till I can get a phone that may actually get updated once in a while. I've got the Original Droid Razr, the Razr that Motorola forgot...

    • Swaginator

      Motorola didn't. It uses a TI OMAP chip. Texas Instruments is at fault.

  • jamaall

    Thank god they changed the status bar. Not only was it blue, but it was also dim for whatever odd reason.

    • vzwuser76

      The only issue I have with the white icons is that they show less information. With the old way, when the icons for WiFi and mobile data, if they were blue it meant you had an active connection, and the battery percentage could be shown with white numbers on the blue icon. With the new way, the WiFi & mobile data icons only show you that the connections are turned on, not if it's actively transmitting/receiving. For that you need to pull down the notification shade and hit the button in the upper right corner, and if the connection is active it will be displayed as orange. As far as the battery, you won't see any of the battery percentage until the icon is halfway drained (White numbers on a white icon? Who thought that was a good idea?) Supposedly the static icons is why KK uses less memory, but seems like a step back considering my dad's flip phone shows if the connection is active or not. Widgets also use memory, why not get rid of them as well?

  • Ashley Jhonson

    I have the RAZR M... The razr m will be updated too right?

  • Ian Fay

    It happened this morning!

    My RAZR HD is so much faster now! Thank you Google Jeebus!

  • Ciera Ridings

    I have the RAZR HD I just updated mine and very disappointed, with the texting part I use to slide my keyboard to text now I can't find it anywhere nor is there swype settings in the language & inputs. Now I have to actually type everything out and its very annoying, did they permanently Disable the swype texting? And is there any app to get it back?

    • Anthony

      Yeah without swype I'm going to get in a car accident. Single dumbest thing about update. I'm lost without swype. Have to learn to type all over again. Must get it back or I'll have to switch to an Itard phone just to prove a point.

      • Niki924

        Download google keyboard from the play store. Same as swype.

        • whydidiupdate

          Already have google keyboard and lost swyping. Ready to uninstall the update!#@! Swyping is one of the main reasons i have an android phone!

          • Ann

            Do you know how to uninstall. Please do tell. I MUST GET MY OLD PHONE BACK. I CAN NOT LIVE WITH THIS UPDATE. TO MANY FLAWS TO MENTION.

          • larry

            Let me know when you find out. Not happy with mine either. Can't figure out how to answer it

          • sorely disappointed

            I would take my old operating system back in a heartbeat. If you find out how please share.

          • dogwood

            It would be, "...TOO MANY FLAWS TO MENTION." Just SAYIN'

          • pitbull420isahater

            That is the most ridiculous thing I have ever heard, it is only an upgrade, relax. I'm sure you will live through much worse as life goes on.

          • Kelly

            Yeah, I'd like to know how to uninstall it too.

          • American4Truth

            You cannot go back to your original operating system. I called about this with my old HTC Thunderbolt and they told me that once the new operating system is installed you are stuck with it. This also applies with any verizon phone that installs a newer operating system. Verizon does this to all their phones that are about two years old. This is a way for them to force you to purchase a newer phone, which puts more money in their pocket.

        • gbbfan

          I have to agree. I have the google keyboard too and still can't swype. HATE the update. It has ruined the few things I actually like about this phone. Razr HD

          • Steve

            the KitKat update F-CkEd up my phone:

            the swype is disabled
            talk-to-text is disabled unless running 4G or wiFi
            the phone freezes
            facebook app shuts down and reboots
            a sh!tload of unnecessary apps are required installs and cant be deleted (only disabled); NFL, IMBD, Amazonkindle, Googlegames and a boatload of other NONSENSE!!!!!!

            plus my OneDrive is disabled too. THANKS HTC and GOOGLE!!!
            I called HTC customer service last night and they blamed everything on google. They guy said, we're like an HP computer and Google is Windows 8.1 - its THEIR software that has the glitches.

            The HTC rep basically said I have to flash my phone if it gives me issues in the safemode reboot. havent been able to test that bC I dont have a 2nd line... this is SUCH BS!!!! I dont have time to sit there for 5 hours figuring out which app is incompatible with KitKat and the three companies (Verizon, HTC, Google) are all getting paid while passing the buck.

            only in AMERICA!!!!!!!!!

          • sebanofear

            if you want voice to text you should enable the offline dictation on settings, before you have to download the language and boila! I'm sure with the update it put in default all the preferences of the phone between them offline dictation off

          • Kathy

            Took me awhile to get used to the update. Was happy with older version. I missed the blue interface (top right corner) because it was eady to read levels. This white on white is for the birds. Does anyone know how to change it? THX

          • Jasper

            My phone was fine before I got the kitkat update, now it restarts in the middle of a phone call and makes it impossible to run my business off of my phone. I was able to take credit cards no problem, now good luck getting the app to load. My phone is a year old, has never been dropped, literally nothing wrong with it, until I updated the software. BIGGEST MISTAKE EVER! Now I have to buy a tablet to take credit cards for my mobile restaraunt.

      • dspcta

        If you're driving while texting you will likely get into an accident eventually regardless. It would be fine if you just put yourself at risk, but you are likely to kill someone. Please don't text while driving.

      • Ann

        Yeah, my smart phone became dumb today too. Yes there is an app for swype but now you have to pay for it. This is what we had to do when we purchased my husbands new phone at Christmas. This update is for the birds. I am begging some one to tell me how to reverse this TERRIBLE MISTAKE I have made by upgrading. To may flaws to mention!!!!!! Let's all revolt together :)

        • David

          I'm with you. Goodbye, gesture typing. (Google Keyboard app doesn't work on my Droid Razr Maxx HD.) LORD DELIVER US FROM DEVELOPERS!

          • sorely dissapointed

            Same phone same issues so done with this upgrade and is only been four days

      • almighty eejaay

        Or maybe your dumb for trying to txt and drive, you shouldn't be trying to txt and drive 😒

      • Random non-part voter…

        Try using voice to text.

      • Mary Beth

        I used Swype all the time and was upset to lose it, as well. I downloaded Google Keyboard (for free) from the Playstore and it works great. Maybe even a bit better. (Except the comma is no longer by the spacebar on the alpha keyboard, which I loved.)

        • Kevin Frushour

          It does work, trying it now. Capitalization is different than Swype. Maybe Google's contract ran out so they developed their own version.

      • Kevin Frushour

        Wow, folks. Drop the "Texting and driving" bit and focus on the swype issue.

        • orionseesall76

          Drop it?!
          Has your child been killed or put in a wheelchair for the rest of his/her life? Have you been clipped by the moron that just can't unhinge from their stupid phone for a hot second to DRIVE?
          I guess you're just better than everyone else. It'll never happen to you because you are good at it...
          When someone's beef with this upgrade is that they can no longer text and drive, we as the public who share the road, have EVERY right to call him out on it.

          It's been proven, over and over, that texting while driving is distracted driving. Unfortunately, more often than not, proven with blood.
          Driving is a privilege, not a right. Do it responsibly, folks.

          • rebecca

            I can't text at all. Super annoying. ( I dont text and drive by the way). Just noticed the stupid NFL app. I don't even watch football. Should I get rid of my text messenger and download another one? If so, which one? There are 250+ options.

          • Kevin Frushour

            Yes, and the sky is blue, but you only have to say it once to make your point. If idiots ignore it after that we can't stop it.

            I'm not saying texting and driving isn't bad, but rallying on about it here is way off topic and it's hard finding comments about the topic amidst all the texting and driving stuff.

          • Don U

            All valid "issues" but may I kindly suggest you take your argument to a source that can make a difference. PRESS your Congressman and Senators to sponsor a NATIONAL Distracted Driving law. Sadly, you really aren't going to bully anyone here into changing their ways.

        • oink

          But only if you're behind the wheel!

      • Logan M. LeVelle

        QU!T.TEXTING WY£E UR MOTHERFUCK!NG DR!V!NG U.UNGRATEFUL !6N®ANT FUK!!.!! WERU@? €¥€MA CUM.MOW U DWN INA M@KTRUK jU$T $OO UR THEEON£Y FUKN ©,@$ÛÅ£T¥ B!tCH@$$ MUTHAFUKR.

        • Chevelle.Girl

          wha...??

      • zeke

        why are you texting while you drive??

      • Chris Capp

        Why the f**k are you texting and driving to begin with?

      • darryl

        I know! DONT TEXT IN YOUR CAR WHILE DRIVING!!!!!!! That will solve your problem! Smh

    • Niki924

      Download google keyboard from the app store. It's free and the same as swype.

      • pMac

        thanks, google keyboard is the same. your reply was helpful

        • gordy

          ya thanks tech people you saved me from a few fatal car crashes

      • Ann Arbor Guy

        Not even close to the same... google keyboard lacks many features such as special characters available with touch and hold. the predictive word analysis is terrible. the fact that it warns that your typing may be available to "the cloud". All lousy .. but I cannot use without swype so my options are limited unless I want to give in and actually pay $4 for the app.

        • Hargleblargle

          Try Kii Keyboard. It should have everything you could want from Swype. I personally paid for it to support the dev, but the free version is entirely usable.

        • raincrow

          I also hate the google keyboard. However a friend convinced me to download SwiftKey (free) and at first I really didn't like it, but the more I use it I'm OK with it. It's definitely not the same as the old Swype but it's much better than the Google keyboard.

          • DroiderMaxxer

            I agree. I just tried swiftkey for the first time today, and I really like it. It has much better predictive routine, and I think you can swype as well. I do think it's just a month long free trial, and you may have to pay later.

        • Ann

          Agreed. Google keyboard is NO WHERE close to the same.

        • Cameron Hall

          Go Keyboard is free

      • gbbfan

        Not the same at all.

    • Frank__Grimes

      Ciera - Uninstall Swype, and then download again from the app store. Problem solved :)

    • Crystal Naylor Hampton

      Swift keys is what I use . I love it. Hope the update won't mess it up. Right now my phone won't update to the latest version. My husbands phone updated this morning though.

      • Ann

        You are lucky. DO NOT UPDATE. YOU WILL REGRET. Swype is just a minor thing wrong with this update. Text messaging center is a joke, very hard to read, contacts messed up, and so much more. Save yourself, DO NOT UPDATE!! Just my opinion. I am desperately looking for instructions on how to reverse my update.

        • gbbfan

          Agree - and you have to individually delete each text when you used to be able to highlight multiple and press delete once.

          • Guest

            Yes, this is a moronic change. What the HELL would you make something more difficult to use? Ditto with the background color... I want a black background and white text. Again, getting rid of a feature... what the hell are they thinking?

          • American4Truth

            You cannot go back to your original operating system. I called about this with my old HTC Thunderbolt and they told me that once the new operating system is installed you are stuck with it. This also applies with any verizon phone that installs a newer operating system. Verizon does this to all their phones that are about two years old. This is a way for them to force you to purchase a newer phone, which puts more money in their pocket.

          • Random non-part voter…

            Yes, this is a moronic change. Why the HELL would you make something
            more difficult to use? Ditto with the background color... I want a
            black background and white text. Can't change it anymore. Again, getting rid of a feature...
            what the hell are they thinking?

    • Bev

      I downloaded the app Swype Keyboard Free. Once installing and changing the settings, Swype was BACK!!!

      • Ann

        You free version will expire in 30 days and go away unless you purchase. Sorry to be the bearer of bad news.

    • Ann

      Yes there is an app but now you have to pay for it. This is what we had to do when we purchased my husbands new phone at Christmas. This update is for the birds. I am begging some one to tell me how to reverse this TERRIBLE MISTAKE I have made by upgrading. To may flaws to mention!!!!!! Let's all revolt together :)

      • Elizabeth Calderon

        You cannot undo the upgrade.

    • gosabgo

      You can say that again, my phone looks deformed.

    • Christina Plum

      I had the same thing happen with my swype. I was very mad. However there is an app in the play store that you can download and still have swype. I downloaded it and now have swype. It's free
      ... But I guess I have the RAZR m

    • Sterling Wulff

      The same happened to me when my Motorola RAZR M upgraded to version 4.4.2. I lost the Swype ability, which I really preferred, and in looking for a way to enable it again the only way you can is to PAY for it ! Total B.S. as far as I'm concerned....

  • Timothy Roberts

    I got the ota last night, but now my phone is in a bootloop, and it seems to have no button control to come out of it. Any ideas?

  • Don

    4.4.2 happened last night for me. I have had nothing but problems all morning. (Droid M).
    *Wifi Icon disappears randomly and shuts off (yet is turned on in settings)
    *Bluetooth had to be set up again
    *Swipe is gone bye bye
    *incoming calls do not have the push to sms or vm option anymore
    *when in the horizontal charging mode, the pin (for lock screen) numbers on the right are partially covered
    *Battery drained by 20% (started at 100%) after only an hour and a half off of the charger
    *Certain apps keep "unfortunately stopping"
    All of this and I have only had a couple of hours to experience the new upgrade. I hope there are no more surprises! :( HATE THE NEW UPGRADE

    • Cameron Hall

      Same here. Cannot run Wi-Fi and connected Bluetooth at same time.

    • Don

      One more issue I just found when using the docking charger in the horizontal position . The dial pad that you use during a call (like voicemail options) is all jacked up. The numbers literally lay on top of each other so that you can not press one number without pressing another number. I hope that make sense (Droid M)

  • 54warrior

    Just updated. I don't notice a transparent status bar like they mention. I agree with others that the new keyboard stinks, and also that the white/blue active/not active for the wi-fi on the status bar has gone away. pretty stupid. it doesn't seem to run any faster either. i could care less about the google hangouts or zap thing. not impressed.

  • Judy Thompson

    This all may be well and good ... but BEFORE YOU ACCEPT THE UPDATE ... back up your phone to gmail or better yet Cloud. I lot EVERYTHING with this update ... contacts, photos, video, documents .. EVERYTHING. My phone only worked as a phone. I had no contacts, no photos, no text messaging ... NOTHING but a phone.

  • nathan ruby

    I just received update on my Razr HD Maxx its not too bad it is going to take awhile to get used to

  • Cameron Hall

    Remove any battery conserving software before the update: It screws up your WI-FI.

    • mark

      Same here... lot's of people having this problem. I won't be able to keep this phone if this doesn't get solved quickly.

    • Beanie

      I have a Droid Razr HD Maxx. I just purchased the JBL Flip round bar speaker and cannot connect via Bluetooth, nor can I connect with my CTS bluetooth speakers in my car. UGH!!! I also do not like the colors of the text messages. Can't tell which response is mine!!! KitKat 4.4.2 should come with a warning: IF YOU WANT TO TOSS OUT ALL YOUR BLUETOOTH CONNECTIONS & GO BLANK WHITE WITH ALL THE COLOR...THEN YOU SHOULD CONTINUE! CAUTION: THIS COULD CAUSE ANXIETY OR PANIC ATTACKS! (Kinda like the Surgeon General's warning on cigarettes!)

  • Sara B

    I'm having problems with my Bluetooth now. Just updated this morning and my car's Sync system doesn't link up right... This is NOT good! Anyone have ideas on what I can do to correct this?

    • Don

      Mine did the same thing. I just had to set the bluetooth up from scratch again and resink to the device(s). I had to do it twice but it seems to be working now.

      • crista

        This unfortunately isn't working for me.

    • crista

      My bluetooth won't even see my car's system anymore. Other than this issue the update is good - my phone is definitely faster. But I really need the hands-free phone option in my car. Has anyone figured out how to fix this problem?

  • Kyle

    Has anyone with the RAZR HD noticed that their phone now uses much more RAM after the update?

    • Mike

      Maxx HD, but yes. I'm consistently using 75-100mb of RAM more than before. Phone lags and there are delays in my home screen icons populating. I'm going to try a factory reset tonight and hope that helps.

  • Shawn

    Awesome, now my wifi doesnt work.

    • Cameron Hall

      I have the same issue. I had to turn off Bluetooth.

    • gosabgo

      Mines too!

  • Eric

    I updated to KitKat yesterday on my Razr Maxx HD. I would much rather have the blue status bar back instead of the dull white. Not too concerned with Swype because I never used it. I have noticed that Ive had batter problems since the update. My battery didn't fully charge in 6 hours and my battery life has been almost cut in half. If anyone else has experienced this and has a solution please let me know. The biggest reason I got this phone was for the extended battery life.

    • Tom

      Seeing battery life cut in half on Razr M 4.4.2 also. Only made it 5 hours today, with phone being idle most of the time. GSAM showing Android OS and Android Kernel drawing 80% of the total battery drain

      • Scott Shaffer

        Same here. I have had horrible battery life since the update. Anybody know how to fix?

    • Jpie612

      Same reason I got my Droid Razr, battery life. I am missing Swype though, big time. That is a huge separator btw Android and iPhone. I need my Swype back pronto and my battery life. Hopefully there will be a build update soon with patches to solve this problem.

      • Cat

        I am with all of you on this one! I miss my Swype feature and HATE the "new" look :(!

      • Elizabeth Calderon

        I miss Swype, too. Also, my old keyboard had navigation arrows to navigate to any word or line that I wanted to correct. Now I have to struggle to get my thick finger on just the right spot to delete a letter or word.

    • Ann

      EXACTLY MY POINT. The white icons are so hard to read and in the messaging center you can not tell what is what due to EVERYTHING being white. please someone share how to reverse the update!!

    • Elizabeth Calderon

      I noticed after the update, gps is always on or half on. You need to go to settings to completely shut it down. My battery life was cut in half, too. I turned off the gps manually and will see if I can extend battery life.

      These updates, I believe, are not reversible.

      • sebanofear

        try to disable the google location service on settings and in location, I read that on this update wi fi will still be on and searching for location and some users maybe unaware of this change I asume that this may be in some extent the cause of the battery drainage, try to shut down this option and tell use if your battery life improves or declines, greetings

  • k820

    Just updated yesterday. KEYBOARD: can someone tell me how to get my old keyboard back, please? I do not use swipe. I'm talking just the keyboard. things are in different places but the one thing I miss is the "enter" or "return" key which allowed my to add lines/space between sentences. I do many group msgs and this allowed me to be able to address different people in one text easily. example:

    tom - meet you friday

    jill- i have to work to 7

    sue- thats really funny!

    I WANT MY KEYBOARD BACK!!!!!

    • Cameron Hall

      I like Go keyboard, Multiple themes to choose from and many are free.

  • ritchie

    my droid razr maxx hd is still running on 4.1.2 and swype just stopped working a few days ago, i cleared the dictionary, which fixed it but then stopped working again today

    its also causing games to not load/lag which is just annoying

  • danny

    Colors look like crap if I wanted crappy background and plan setup I would of got a iphone

    • Kristin Perry

      Me too

      • danny

        This sucks I don't have 4g in some areas i did before. And battery is crapping out or something. Phone was faster before this upgrade. Wish I could change it back

        • Ann

          Agreed. Let's continue the revolt and get our old system back!!!

          • philip

            these updates are nothing more than downloading a program to our phones to slowly cause them to fail, then when you complain, they sell you a new phone with new contract, never ending cycle. We need to get rid of cell phones completely and remove the demand for companies like VZW, buy a mobil hotspot, then use the wifi to use google phone,

    • Ann

      or gone to walmart....

    • gosabgo

      Lol!

  • swyper

    Bring back swype! Took me two minutes to type this.

  • Robert Caruso

    I can't pair bluetooth speaker since the update. Anybody else?

    • K

      I lost Bluetooth too.

      • Courtney Barrow

        Both mine and my husband's phones did too. Won't connect to our cars to listen to music anymore. :(

        • Sean Moriarty

          My bluetooth got knocked out on my Razr M also. Glad its not just me this is happening to. I actually had to pick up my phone on my drive this morning. The horror!

    • Cbeck0412

      Im having the same problem. It will not connect to my car. Its very annoying!!

      • Kat

        I have to hit the blue tooth button on the phone every time I get in the car... giant pain in the balls. But it works ... bastards :(

    • crista

      Can't pair my phone with my car anymore. Nothing is working. The car sees the phone; the phone won't see the car. So bummed.

    • agroster

      1. Can't connect to my 2012 Prius any longer (it was connected, but the Prius wasn't displaying track names/artists, so i deleted the connection on the phone, and now i can't get it back.
      2. I used to be able to charge my phone through the Prius USB port; now, while the phone recognizes that something is connected, the battery no longer charges.

  • Robert Caruso

    Also, in settings, phone indicates system update in progress. When I hit resume update, Oops! No data connection alert pops up. I'm connected.

  • Da Fuq

    I wonder if the RAZR i is getting KitKat anytime soon at all.

  • soccermikeSB

    4.4.2 ruins the colored info icons on top. Dull white is quite unreadable with certain backgrounds. MAXX HD users, just say no to this update.

    • Beanie

      Too flippin' late for me! UGH!!!

  • AnnoyedDroidUser

    two things...where the heck is swype!? I see everyone else's complaints about it, and I agree. It's going to be a headache to text anyone at all... and secondly, does anyone know how to clear messages that couldn't be sent? I keep getting the same notification over and over and that is pissing me off too...

    • Bethany

      Scroll through all your messages and look for a little red exclamation symbol in a triangle. That's where your unsent messages are. It also shows the date of the message. Open that person's thread, and find the message that did not send. It will also show the little red exclamation symbol. Press and hold on the message, and select delete.

      • AnnoyedDroidUser

        Hey thanks! Haha I actually found that out as I was scrolling down later during the day cuz I figured I'd have to delete all the threads

  • kairbeart

    Seriously wish I would have checked this page before I did the update. I HATE the white icons...I want my colors back. I have only had the update for less than 30 minutes and wishing I could take it back, especially after reading this.

    • Ann

      EXACTLY MY POINT. The white icons are so hard to read and in the messaging center you can not tell what is what due to EVERYTHING being white. please someone share how to reverse the update!!

      • gosabgo

        Yes, especially when you are blind like me. Lol!

        • Kevin G. O’Neill

          I used to be able to detect the little battery symbol lightning bolt if my failing-due-to-poor-engineering charger connection was functioning properly. Now I cannot tell without a super close up or a lens. Anybody know if there's a 3rd party app/widget to replace this?

          • philip

            download battery circle, it will show a percentage of battery left, still has color with new update

          • Kevin G. O’Neill

            Thanks, Philip, but the idea is I wish to easily see, Yes/No, whether I am successfully connected to power – all this owing to lousy quality of various power cable connectors and/or a lousy connector standard to begin with. Pure % remaining is not the issue. Blue = connected would be nice and simple. Maybe color the lightning bolt blue? (Presently a power connection is depicted by a black lightning bolt. When the battery is low the result is black on dark gray which is not easy to discern from a distance. This is a poor design choice given the pallette available.)

    • unhappy user

      totally agree!! I was sucker punched. I now need to re-pair to my car every single time I shut it off! This is baloney!

  • DS

    Fuck Swype, it's for AssSwypes.

  • Brenda

    I am very disappointed with the new upgrade for Android. The Swype
    keyboard is gone and the Google keyboard is NOT as good. You can not
    change the ringer volume from the front screen without unlocking it.
    You cannot slide to unlock and go directly to the phone or text
    message. I want to find a way to reverse the upgrade. Very frustrated!

  • rskzazzle

    If you store a lot of private information in your SD card, DO NOT UPGRADE!!!

    The KitKat "upgrade" disables all writing to your SD card. Google stands to benefit from this "feature" because Google is hoping that users' private data will be stored on Google Drive.

    This is where things stand now:
    * I fully own my phone -- not tied in to any phone contract.
    * I own the SD card which I bought and got Verizon to install into my phone.
    * Everything is 100% legit. My phone is a basic Droid Razr M, not rooted, nothing special.
    * So.... why does Google have the right to disable my ability to write to my own SD card,
    installed on my own phone, both of which are my PERSONAL PROPERTY,
    and force me to store my private documents, books, music, etc, on Google Drive?

    * Effectively, KIT KAT IS ONE BIG MALWARE / VIRUS that disables users' SD drives,
    to promote Google's own services!!

    Question to the group:

    How can Google get away with this?
    Do users have any recourse?

  • Boo

    I'm a simple RAZR M user and my update ran yesterday. I strongly dislike the new look of the text messaging screen ... all white ... too difficult to decipher who sent what. And I REALLY miss the sound on/off option from the lock screen ... it was so handy for handling those embarrassing rings when you thought your phone was muted but wasn't ...

    • Ann

      EXACTLY!!!!!!!!!!!!

    • halfempty

      This 'update' makes me so mad I can't see straight ...and I've had it for only ten minutes! Hate what happened to the unlock screen. Hate the texting center and it's white/gray background.

      So much for discreetly reading an incoming text in a darkened room. My face now lights up like a lamp. If they wanted to 'fix' something, how about the crappy predictive texting. The current program learns nothing. Remembers nothing. Can't figure out tenses. Needs 85% of your input to finish spelling anything. My Kindle is centuries ahead of the algorithms used in this system...

      • Ladybug

        Why did they fix it (aka update) when it wasn't 'broke'?

    • gosabgo

      Me too and is more complicated that it was.

    • Mamagina01

      I want the blue back at the top. Now with the white it looks like I don't have internet and can't see the battery very well. Is there a way to fix this?

    • Random non-part voter…

      Yeah, this update seems more like a backdate to me. Multiple features/looks I used that have changed and can no longer be altered. If this isn't fixed by the time I can get a new phone, buh-bye Motorola.

    • AreTheseForReal

      totally agree- also can no longer delete multiple text messages from a user at once - or at least I haven't found that option yet. HATE the usability of this upgrade - I understand if they want to make it more stable and more secure, but why change the interface to match moto x? I didn't buy a moto x... so I don't care if the thing looks the same or not.

      Hate the new texting features (Or lack there of) and the loss of swype... I hated the texting on my wife's google nexes for so long and now that is essentially what i have to deal with now...

      Taking away the original lock screen is also a crappy down grade. I used that volume button A LOT. also used to like to unlock the phone straight to "phone" or "texting" a lot.

      the notification light at the top left is also stupid... I liked the green for notifications, red for battery and blue for facebook... all I seem to get now is bright white.

      my flashlight Led app also doesn't work worth a flip now...

      I Hated it when they "upgraded" me last time and removed the ability to have short cut #s from the dial pad (direct calls by holding down a dial pad number). But they were happy to give me the ability to put everyone I need to call on the "desk top screen" to direct dial so that I can pocket dial them all the time when I didn't want to talk... I don't want to put phone numbers on the desk top - I just want to press and hold a # and get the 3-5 people I want to call often quickly.

      This update also screwed up my ring tones and alarms and made it harder (though more graphical - not necessary to me) to set alarms with particular ring tones etc.

      Is there someone at Motorola that we can gripe to ?
      Sorry for venting here - but not sure where else to share how awful I think the usability of this upgrade is.

    • razzr m

      Lost my usable navigation, lost my volume on the lock screen, lost about 20% of my battery life. This update is pretty looking, but pretty annoying. I also got ambushed by it. I was trying to place a call and it popped up and started updating before I could stop it. Thanks for nothing! Hope we find a way back to jelly bean...

  • Dave

    agree,,, why do s/w co's do this..? make changes and say here is it, your stuck good luck with what we decided you want. I want the blue icons back.. the white text background sucks,,, had to download Swype funtion, was stripped out. "upgrades" suck, more like a downgrade..!

  • tnt

    Bring back the old keyboard!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Hate this!!!!!!

  • tnt

    And Google keyboard is horrible...does not offer what the old keyboard did! Doesn't have multi touch keys!????????

  • Oliver 60

    I lost the Icon on the locked window that let me turn off sounds, now a four step process, any ideas?

    • HL

      You should be able to press & hold your screen lock button until a dialog box pops up. That box will let you swap between silent, vibrate, & sound plus turn airplane mode & power on/off. (Or at least, this feature still works on my Droid Maxx.)

  • Ann

    AGREED!!!!!

    • done_&_done

      the texting keyboard. the white background. and it got even better when I couldn't answer incoming calls because my screen wouldn't unlock. turns out That screen has to be swiped, not tapped, but I lost 3 calls before I had to google how to answer my own phone, with this new update!!!! they've just given me another reason to switch to an iPhone. you're welcome, Motorola.

  • Storm

    Whoever recommended Kii keyboard, I love you. I'm almost happy they did the update because otherwise I wouldn't have found Kii keyboard. It actually gets my words right.

  • Guest

    On the basic messaging app that came with the phone it shows a notification on the icon that I have a text message but there is no text message.. How do I get rid of this? It has happened before and went away I guess the message finally came in but this time it is stuck on there and I do not think a message it coming in. This started happening after the update.

  • Larry

    How the heck do you answers calls with this new update? Do not like new update.

    • kiltgirl

      You have to slide the icon to the right. Slide to the left to ignore the call. (Found after much panic and Googling!)

  • Sarah Rose

    This update is killing me!!! I want my swipe back. What is this Google keyboard? Someone anyone please help!!! Tried factory reset only to lose tons of stuff and still have updates. Near tears.

  • NOTHAPPY

    MINE UPDATED LAST NIGHT AND NOW I CANT RECIEVE PHONE CALLS, VERIZON DIDNT KNOW WHAT TO DOEVERY EFFORT FAILED SENDING ME OUT A NEW ONE NOW, WAS WORKING FINE BEFORE

  • unhappy user

    Anyone know how to fix the car pairing issue with this new "update"?? I hate being ambushed with an update that breaks the things you use. Did apple take over Android? My phone pairs just fine, but I now have to do it every single time I start the car.

  • change4better

    Hate the update. The loss of Swype is the biggest reason, though the color changes to the wifi and battery are annoying. Haven't had time to see what else I will dislike, this is enough to make me a very unhappy customer. I'm close enough to the end of my contract, I would leave over this definitely

  • gosabgo

    That kitkat screwed up my phone, no messaging, no bluetooth or battery detection and no wi-fi - all gone! In addition to that, all your lock screen change along with the icon - like settings. They really screwed up my phone on a holiday weekend too!

  • gosabgo

    Motorola should be a shame of themselves screwing up millions of Verizons' customer phone. Did they test the thing before pushing it out or what?

  • gosabgo

    Is there some way to push back to to normal?

  • Luke

    Wow, they just erased Swype from the phone?! WHAT THE F***!!!

  • susieland

    my bluetooth is all screwed up. anyone know fixes

  • kmrunner

    I let the system update my RAZR M today and after the "upgrade" my phone wouldn't stay connected for more than a minute or two. The battery got very hot and started draining to the point my charger could only keep it from discharging more. At the Verizon store they said there wasn't anything they could do because the phone was now bad, but they'd let me pay more to "upgrade" to a new phone. Last time I "upgraded" I started paying more for less gig. After threatening small claims court they decided to send me a new RAZR M. I'll never do another system upgrade again. Funny how it always seems to happen a few months before my contract is due to expire.

    • tom murphy

      be careful.....they sent me a new phone.......got it up and running the way I liked it......went to bed last night.........it updated to KK ovenight.......back to square one.

  • L

    Sabotage, this TEXT upgrade is whack!! Texting completely distorted, it has to be a joke, swype gone, text box too narrow, Can NOT see entire text before sending, no contrast background of separation of receiving and senders ....bad, muey malo, terrible programming, if it aint broke don't fix it ....put it back or give us option in setting to make some adjustments and do it fast before we all stare looking elsewhere ,,, yes true dat....battery life is shorten!!! WHAT IN CELL LAND WERE YOU THINKING, SOMEBODY SHOULD BE DEMOTED!

  • historyharper

    Right now I am extremely angry about these so-called "updates and enhancements". I'm weary of lying word merchants and their descriptions of these "fixes". I don't have time to mess around with this system. I want my old system back with my settings. There is such a thing called customer satisfaction....and Verizon and Motorola both need to revisit the concept. I'll be visiting my Verizon store tomorrow to complain loud and long about this update which now is visually difficult to see, let alone utilize.....so much visual touch technology......oh wait, did this set of designers not get those courses in college....hummmmmm. I don't have time to search for apps, and I shouldn't have too. I've been paying for a product that I've been extremely happy with....and now, I'm more than extremely unhappy......I have become hostile. I hate this phone....I hope someone from Verizon and Motorola are reading this because I'd never recommend this to anyone. Either produce the information to reverse this or start refunding money....because I certainly didn't buy this.

    • Kelly

      I just wanna trash my Razr M and I used to love it. I absolutely hate it. Why did they ruin it? I loved swyping! So many other things too. I couldn't even figure out how to turn off the alarm. It's terrible.

    • Cyndir

      I have a Samsung G4 and think I got part of this update. My notification panel turned white and I got some new bloatware that I have to house cuz they make it so your can no longer delete it if you don't root out your phone.
      But I think the rest can be blamed on Motorola. I still have my Swype. I think Motorola got greedy and wanted to "force" y'all to get the new Swype with Dragon in it, and pay for it.

      • Cyndir

        That was hide not house - Damn Swype.
        Rubbing it in now. :-(

  • Dereck

    How do I change back to the old color scheme? I hate the new white display, its to bland, the blue version is better!

  • Chuby

    droid razr maxx messaging stopped running after software update .. help?

  • Jamison Bowden

    I can live with everything except those stupid emojis. Im not a 12 year-old girl.

  • rskzazzle

    Google KitKat is nothing but MALWARE.

    In disabling your ability to store YOUR OWN PRIVATE DATA to YOUR OWN, PRIVATE PROPERTY (SD CARD), Google increases the likelihood that you'll save your data in Google Drive, where it can be freely mined for commercial data.

    In every sense of the word, this malicious act, makes KitKat MALWARE.

    • kc

      3 days ago I bought a micro SD card for my 'smart phone'. Now that I upgraded to the DEMON 4.2.2 KitKat will I NOT be able to use my micro SD card?

      Does anyone else find it ironic that the name of the 4.2.2 version is KitKat - and that is the name of a candy bar that so many people love? I may never eat another KitKat candy bar...too many bad memories from this upgrade!

  • Keith Hansen

    I hate nearly everything about this update. My next phone will NOT be a motorola!

  • Tags1399

    I just updated my Razr and now I can't get my text messages. She I try to access it, I get a "Unfortunately Messaging Has S topped" Message, does any one know how to fix this?

  • bmr

    Hating the update! Give me swipe back!

  • AbS420

    Since the update I can not even answer a phone call or if my alram goes off I can not turn it off. I touch the screen and it never responds. GREAT update - sigh.

  • anthony

    If you download the Google keyboard it has a swipe feature. It isn't as good as the original but it's better than punching in texts.

  • crista

    I could NOT pair my phone with my hands-free bluetooth in my car. Tried for days. Finally deleted the phone from my car and started over. That worked, but I had to reconfigure my speed dials, voice commands, etc. Pain in the butt, but at least I got it working again. Hope this helps others.

  • Miranda Mixon

    my droid maxx hd wont even come on after the update

  • dahmay

    i can't connect to a wifi network in my own home! this is so stupid! can anyone help with this problem?

  • Janell

    So far not liking the update. I have a razr m. How do you change the annoying noises when you tap an icon to something less annoying? I can find where to turn sounds off or on and change ring tones and stuff, but not how to change the tone for keystrokes.

    Also I hate not having the sound offon thing on the main screen. It's annoying having to turn on the phone, unlock it and then turn the sound off from the side when before I could simply slide the thing over when I turned my phone on.

    • agroster

      it is an extra button, but instead of unlocking, hold down the power button, and there is an option to silence/vibrate/ring.

    • Lando

      or Settings -> Sound -> Touch Sounds
      Uncheck the box, and it should stop

  • sorely disappointed

    Im absolutely disgusted with the latest update. My droid is running like shit and slower than ever. For some reason contacts that I've deleted a long time ago are back. I can't designate photos to contacts WTF. OMG what the hell is wrong with my text messenger is so stupid I can't delete more than one text at a time. I cant save pictures sent via text there is so much wrong with just my messenger. I really dislike the keyboard now especially where the comma is now(I don't swype but I still need to adjust my typing why???).....oh my a few color changes have occur whopdy do. I still can't pick my own colors this phone and veriozon are whack since this "upgrade". I want my old android os back NOW!!!!!!!!

  • sorely disappointed

    And why can I NOT control my music playback option via my $80 Motorola bluletooth???? I have to unlock my phone go to my music player select play for it to activate my Bluetooth. That's just one more of my complaints I have about this POS update that I had NO choice but to do. Give me back my old operating system I was perfectly fine with it

  • Dereck

    What happen to the color of the battery and wifi? I cant tell if im connected to wifi anymore, If my battery is low, and check my gallery, since it loads too slow! This update makes the performance of my phone very poor now, how do I get rid of it?

  • Frank

    How to answer calls with new upgrade. When I unlock hangs up on caller

  • Thomas Blackfeather

    what the hell!!!!! network security updates my ass! if by security update they mean "we're turning your once awesome phone into a piece of shit so you have to buy the newest latest model" then good job! I once was able to get Wi-Fi all over my house now can barely get it in the same room the router is in... my once 4g connection once I got reception is now 1x ? can I uninstall this update??????

  • John Scott

    I updated and now the battery life is only about 13hrs on my HD MAXX. Anyone know what to do?

  • FemaleWrestlingNut

    My Verizon phone signal and WiFi were both strong before I downloaded this update to 4.4.2. Now I rarely have 4G, it's usually 1X now and very poor, and the WiFi is horrible. I don't like the white icons. At first I didn't think the phone was charging because the battery symbol showed no activity like it did before. Not happy with this update at all.

  • Random non-part voter…

    This 'upgrade' removed features, changed things from how I wanted them and will not allow me to change them back. What kind of freakin' idiot takes away features in an update? Did you actually have people with UI experience doing this one? Swype gone, removed active icon colors so they are now white, can't select multiple texts within a thread to delete at once, changed background colors (texts for example) and won't let me change them back... just read on down the thread here. April fools was about three months ago guys.

    Hopefully, for you guys, updates will fix this before I switch phones (and therefore companies).

  • Mary Hays

    How can I go back. Freaked me out....my phone I loved is GONE! I don't have "normal" Smiley's anymore. Only some stupid alien creature. My screen is white with black letters and I can't figure out how to change it. I used to could sit in my room and get on my WiFi now I can't. And to add icing to the cake all my top settings are bland ugly white instead of my pretty blue. WTF should give people a choice not sneak it in while I'm sleeping

    • Mary Hays

      Can I go back please

  • VOnDC

    This "update" is bumming me out. 1) It doesn't suggest follow on words when typing. 2) It won't connect to my home WiFi no matter how many times I turn my phone off or deselect the router and reenter the passkey. BUMMED. My grade... D for all involved... Google, Verizon and Motorola.

    • Eileen Gray

      oh man i didnt even notice that it doesnt suggest words when texting/typing since my phone doesnt work now. VOnDC you are nice to give them a D - if there was a lower grade than an F, they would get it from me.

  • Nikki M

    I just added the google keyboard to mine and walked through the little set-up wizard and it works on my just fine - just like swype. However, I am a little confused about why they would remove the quick find letters along the right hand side of the contacts/phone book. Now if I open up contacts and want to call someone listed under, say, R, I have to manually scroll all the way down. Not a big issue, but why would you delete a feature that is so basic and useful?

  • D1986

    Verizon is about to get a phone thrown at them. The only reason I bought this phone is for the swype option. If throwing it at the store support doesn't fix anything, I'm driving my ass from TX to CA to throw it at Google, repetitively, until it breaks or they breakdown and fix it!

  • keifer

    Swype is one thing I really did love. I don't know why they took it away because it's so much easier to msg. Oh well, life goes on, but that was something they should of kept, Tards.

  • historyharper

    Attempted to talk with the folks at Verizon about options to this Droid design disaster with no success....couldn't imagine why I'd be unhappy. Last time I checked I was the customer and it was my dollar. However, one ranking sales member did admit that it was part of the effort to provide the cutesy little cat faces; also, it was designed for the low information crowd. I also tried the Motorola official "chat" with one of their reps....that was a waste of time as well. Nope, no way to remove it. And then he cut me off while I was trying to explain the multitude of design problems.... My only solution now is to drop Verizon as a service provider and to refuse to ever buy Motorola again. Any suggestions for good alternatives?

    • Eileen Gray

      I am angry cuz we just like last week sold our old smart phones. At least I could have switched back to those. Now, this hunk of junk is just a flipping paperweight that never works. This was my first Motorola phone and it will be my last. I dont think it is Verizon, it's Motorola per my call to Verizon - they wouldnt even take my call and put me right over to the "motorola people" And I am not even due for an upgrade for another YEAR! I swear on all that is holy they better fix this darn issue - come on I mean for most of us we feel lost without our phones - now I feel even crazier to have my phone but IT DOESNT FLIPPING WORK!!!! Motorola: are you listening?! how about you fix all this crap and do a 4.4.3 update giving us all the stuff back you changed! And do it NOW! And put my "!" back on the flipping left where it is on every other dang phone keypad!

      • historyharper

        After some searching, it seems that Google is responsible for the updates. Some companies appear to just let google do all their development and then put their name on the product. The changes that were made seem to revolve around the need to give multiple screens of colorful little icons and "kat faces", etc. It takes some energy to power the multiple screens that were added to the keyboard....and so, the features that many of us used were sacrificed. Who uses these symbols? It seems to me to be individuals who want to be cute or want to play on twitter....the hashtag crowd, many of whom can't spell or write, let alone think, in complete sentences. I'm now looking seriously at an I-phone because that's exclusively Apple technology. It also appears that Samsung, Sony and HTC do much of their own development and technology. These tend to be more expensive, but I'm going to look at what's available. If one of these has the features I lost, then I'll probably buy it out right. Is it any wonder that google phones just sold?

        • Eileen Gray

          I saw Samsung phones were affected too? I just sold my Galaxy (thought that was what I had when I started searching problem) and saw they too got the update. Yep, I'm switching to Apple as well. Steve Woz knows how to code so hoping this type of crap DOESNT happen!

  • Mike Hull

    I don't use emoticons. I want the return key back on the keyboard for texting.

  • Melina

    I can't answer my incoming calls after the new motorola droid update. What the heck?

    • HateTheUpdate$%#%^

      swipe to the right. no longer simply press/press.

  • philly

    Very disappointed. Horrible. Horrible ! Horrible!! I can't even connect to WiFi anymore. Texting is terrible, but confused as to why I can't connect to WiFi. Keeps saying disabled but asks me to connect. I try and it won't. Apple here I come.

  • razrmkitkatsucks

    Omg the phone is now annoying. And how do I link my contacts to Facebook again?

  • AC130USpooky

    I have a DROID RAZR M and the 4.4.2 update ruined it!!!! This is crap! I'd much rather have Jellybeen I've this garbage. For one, now my alarms are all quiet as h*** and the volume is "maxed." Also, the symbol keyboard is rearranged and _ is where , used to be which is really a pain. When I go to swip my pattern lock, it swips over to the camera. I have to open text messages twice to get the notification to go away! And why did you change the color of my messaging background? I liked the darker stuff a lot more than this bright white crap. Its just complete s***! Just bring back Jelleybean! Please!

  • http://nortonzone.symantec.com/ Pike Juan

    I just fell into this trap after upgrading. What a mistake. Oh well, it's only $4 for swype. However next time my contract is up, I'm looking for a new provider.

  • Eileen Gray

    If the only issues you guys are having with the update is your keypad then you are lucky - since I updated RAZR M - phone is hot as heck - keeps tons of crap I never use running in background - I have to use my task killer like 4 times to kill everything before trying to run a app which well that will crash about 5 times before finally running very slow. Oh, and the phone is on one second and off the next. It's really on but I can't get a screen to appear so I have to do a soft reset about 5 times a day. If I try and use the camera, I can take the picure (sometimes) but cant view the picture so what good is that - cant upload it anywhere so why bother taking the darn thing! Called Verizon yesterday they said "this is a Motorola issue" and put me in to that tech support where I was on hold for 3 hours before almost strangling myself with the phone cord because of course I couldnt call from my cell!!!! I heard even if you ignore update it will eventually install itself anyway - I told my husband not to update when his install popped up but i think it will happen anyway - WORST UPDATE EVER MOTOROLA!!!! YOU GUYS SUCK!

    • summers987

      I have the exact same issues. No help from Verizon, just a simple "that's the way it is" response. I'm going with Apple next time. Less issues.

  • Cookie

    Absolutely disgusted with this new update and loosing Swype. I use my phone for business and with Swype, it almost could take the place of a computer! Is there any way of getting the update reversed?

  • Al

    I HATE this update! I can't stand the colors, I hate the white text now it hurts my eyes! I loved the way it use to look! And I can't swipe anymore! Biggest mistake I ever made! I went from loving my phone to HATING it! If they don't change it back I will get rid of it! If someone knows how to uninstall the "downgrade" please tell me!!!!

  • Erica

    I.HATE.THIS.UPGRADE! Swype is gone, my battery sucks, the phone won't charge. If, and I mean if, I ever get another droid, it will NOT be Motorola. I may have to consider iPhone.

  • Jackie Royce Sibley

    When will it be fixed since the nightmare update occurred? I can't text and my apps close unexpectedly. My 4G only works half the time and I disconnect from service a lot. How long are we to live like this?

  • mjv8228

    After running the update, my Jawbone Bluetooth is no longer recognizable on my Droid Razr M. Suggestions?

  • Jacob Doty

    Go to your Play Store and search for Google Keyboard. Just hit uninstall and Swype with be back. Later if you decide that you want to go back to the update just go back to the Play Store and reinstall it.

  • razruser

    I called Verizon and Motorola today. The update does not include Swype for the Motorola phones. I asked Verizon to credit my account since I now have to pay to download the Swype app (the one that is NOT the trial version). Prior to the Swype download, I downloaded Google Keyboard and was less than impressed. Even the Swype I downloaded doesn't have the arrow keys for easy scrolling. Big fingers make hard placement of the cursor to fix or change a word.

    Verizon pushed the blame onto Motorola and basically said the only thing we can do for you is offer you our early upgrade since you are not happy with your current phone. I almost jumped through the phone hearing this 'solution'. Yes Verizon, thank you for letting me pay full price for a new phone when I was happy with mine prior to the down grade.

    I'm very disappointed with how sloppy this upgrade is. It's definitely not an upgrade. The text icon on my home screen says 'messagin.' Is Motorola using Ebonics now? Very classy. The upgrade doesn't even include a calender. Must have been too complicated for the programmers to include.

    Wake up Motorola! Do you want to be the next crack berry?

  • thatguy

    I did this update and now my WiFi won't connect to anything, my Bluetooth doesn't work. Can I fix this I tried everything my simple mind can think of

  • Guest

    I'd just like to be able to send an entire message at one time. Intermittently, it will not send a long text message, stating simply "message not sent." I have to manually copy, paste, copy, delete, text, paste, text.

  • Huxta

    I know it's all been said already but I hate the new text center being all white. I'm color blind so its hard for me to see what texts are new. I liked when there were different shades to tell who wrote what. Battery life drains way to fast now. Entire phone is a lot slower. I close the web and it takes 10 seconds just for the home screen to come back up. Also, what the hell is with the apps that are forced onto the phone with no way to uninstall like the Pinyin Chinese typing app. I do not and never will need this app yet I cannot delete it. Very disappointing in this update.

  • arc1880

    I have a RAZR M and all I did was start up Google Keyboard and got the Swype feature.

  • KingDeveloper

    over all this update looks very amateur, like an intern from high school did it. The messing app never got stuck on displaying 1 message when I have read them all. and now it does. I liked the dark messaging wall with the white text. I think they could have given us this option. They spent so much time in making the message icon look like the color of pea soup instead of focusing on the more technical aspects. I downloaded the google keyboard for the same swyping reasons as mentioned below and I like it better too. I expect a revision will be sent out with in the next month, they don't want to loose that many customers. a word of advise to Motorola, they pushed out this update too soon and did not give it the time it needed to be tested. anyone out there who has not updated your phones I strongly advise you wait until these fixes are in place. there is barely any positive outcome at this time. I am a devolper too and the good thing I have taken from this is how to make my web apps not look like this.

  • Steve

    we should all put in a class action lawsuit. we've been duped!

    only in the corporate world can you inconvenience your customers after forcing them to endure sh!tty service and get away with it. I dont blame Verizon, but HTC and Google are completely at fault!

    • Steve

      from a google article on the benefits of the android upgrade:

      No-cost text messaging

      "Another great benefit of using Voice is that all text messaging occurs
      over your data connection, not over your mobile provider’s SMS gateway.
      Texting through Voice doesn’t chip away at your plan’s allotted text
      message bucket, which is an enormous benefit for folks who don’t have an
      unlimited messaging plan."

      ARE THEY KIDDING!!! so they force us to use data to voice-text to make believe ppl save $ by not using text messages!?!?!?!? what a crock of BS! everyone has unlimited TEXT messaging at this point - its the DATA that runs up the tab!!! smartphones are a great way to scam customers nowadays. im so peeved!

  • Jonathan T Newsom

    The update looks nice at first, especially the ability to swipe left on the locked screen to take pictures. But, my phone has been messed up by these changes. Apps are malfunctioning to the point I have lost use of some of their features for good, er bad. My favorite was using my daughter's voice in the alarm clock. What gives? Why did they do away with the best features?

  • Kelly

    Yeah. I agree. I have the Motorola Razr M and I loved swyping. I hate this update....all around, including the way the alarm clock works. They took a phone that I loved and now, I wanna trash it. Why would an update make a phone worse? The only thing I like about it is the way it unlocks now.

  • nah

    This update sucks a FAT cock. I don't even wont a droid anymore because of this update.

  • guest

    I rooted a couple months ago , and was able to block this update on both my HD and my wifes M also got unlimited wires tether. Im so glad I didn't allow Kit Kat on my phones

  • Chas

    My text crashed when I receive or send a picture. Anyone know a fix for this??

  • Todoinaz

    Does anyone know how to save a picture from a text message? Used to be able to hold the picture and a drop down would pop up and it would save to gallery...now nothing after update...help!

  • Nora

    Droid Razr. Some update last week -touted to allow me to exchange photos with another user. Is this function part of Android zap and Drive? Now phone totally messed up: cannot get to Google,the Internet, etc in my home consistently. And that's very annoying! Been to a Verizon store three times and I am apparently the crazy person because it doesn't misbehave in the store. I doubt they will even report the problem to someone up the ladder.

  • Brenn

    I'd just like to know how to answer my G* D*m phone now after I upgraded mine.

  • State of Reason

    That's what waiting until you're done driving before texting is for. Seriously, you're not that important. Nothing you have to say can't wait a few minutes.

  • Austin johnson

    My droid RAZR m stopped taking pics every time I try to take a pic it says insert storage device and I have my SD card in but idk what to do please comment back

  • Mike

    Update destroyed SD card... I can't open about %80 of my files... I fed up. I left the IOS for the freedoms of Android and every update gets worse. A few more months left on my Verizon contract then I'm going back to my IPhone and trying out the new IOS software and "Goodbye Verizon" I'm looking forward to ATT again

    • joemama

      LOL

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    My Name is JUDE JACKSON .I will love to share my testimony
    to all the
    people in the forum cos i never thought i will have my girlfriend
    back and she means so much to me..The girl i want to get marry
    to left me 4 weeks to our weeding for another man..,When i
    called her she never picked my calls,She deleted me on her
    Facebook and she changed her Facebook status from married to
    Single...when i went to her place of work she told her boss she
    never want to see me..i lost my job as a result of this cos i cant
    get myself anymore,my life was upside down and everything did
    not go smooth with my life...I tried all i could do to have her back
    to all did not work out until i met a Man when i Travel to Africa to
    execute some business have been developing some years
    back..I told him my problem and all have passed through in
    getting her back and how i lost my job...he told me he gonna
    help me...i don't believe that in the first place.but he swore he will
    help me out and he told me the reason why my girlfriend left me
    and also told me some hidden secrets.i was amazed when i
    heard that from him..he said he will cast a spell for me and i will
    see the results in the next couple of days..
    his email; obazespiritualspelltemple@hotmail.com
    call him online +2348157905793
    Visit his website=obazespiritualspelltemple.simplesite.com
    then i travel back to
    US the following day and i called him when i got home and he
    said he's busy casting those spells and he has bought all the
    materials needed for the spells,he said am gonna see positive
    results in the next 2 days that is Thursday...My girlfriend called
    me at exactly 12:35pm on Thursday and apologies for all she
    had done ..she said,she never knew what she's doing and her
    sudden behavior was not intentional and she promised not to do
    that again.it was like am dreaming when i heard that from her
    and when we ended the call,i called the man and told him my
    wife just called and he said i haven't seen anything yet... he said i will
    also get my job back in 2 days time..and when its Sunday,they
    called me at my place of work that i should resume work on
    Monday and they gonna compensate me for the time limit have
    spent at home without working..My life is back into shape,i have
    my girlfriend back and we are happily married now with kids and
    i have my job back too,This man is really powerful..if we have up
    to 20 people like him in the world,the world would have been a
    better place..he has also helped many of my friends to solve
    many problems and they are all happy now..Am posting this to
    the forum for anybody that is interested in meeting the man for
    help.you can mail him on this e-mail; obazespiritualspelltemple@hotmail.com
    he' will replied to any emails asap..hope he helped you out
    too..
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    his email; obazespiritualspelltemple@hotmail.com
    call him online +2348157905793
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  • Jude Jackson

    My Name is JUDE JACKSON .I will love to share my testimony
    to all the
    people in the forum cos i never thought i will have my girlfriend
    back and she means so much to me..The girl i want to get marry
    to left me 4 weeks to our weeding for another man..,When i
    called her she never picked my calls,She deleted me on her
    Facebook and she changed her Facebook status from married to
    Single...when i went to her place of work she told her boss she
    never want to see me..i lost my job as a result of this cos i cant
    get myself anymore,my life was upside down and everything did
    not go smooth with my life...I tried all i could do to have her back
    to all did not work out until i met a Man when i Travel to Africa to
    execute some business have been developing some years
    back..I told him my problem and all have passed through in
    getting her back and how i lost my job...he told me he gonna
    help me...i don't believe that in the first place.but he swore he will
    help me out and he told me the reason why my girlfriend left me
    and also told me some hidden secrets.i was amazed when i
    heard that from him..he said he will cast a spell for me and i will
    see the results in the next couple of days..
    his email; obazespiritualspelltemple@hotmail.com
    call him online +2348157905793
    Visit his website=obazespiritualspelltemple.simplesite.com
    then i travel back to
    US the following day and i called him when i got home and he
    said he's busy casting those spells and he has bought all the
    materials needed for the spells,he said am gonna see positive
    results in the next 2 days that is Thursday...My girlfriend called
    me at exactly 12:35pm on Thursday and apologies for all she
    had done ..she said,she never knew what she's doing and her
    sudden behavior was not intentional and she promised not to do
    that again.it was like am dreaming when i heard that from her
    and when we ended the call,i called the man and told him my
    wife just called and he said i haven't seen anything yet... he said i will
    also get my job back in 2 days time..and when its Sunday,they
    called me at my place of work that i should resume work on
    Monday and they gonna compensate me for the time limit have
    spent at home without working..My life is back into shape,i have
    my girlfriend back and we are happily married now with kids and
    i have my job back too,This man is really powerful..if we have up
    to 20 people like him in the world,the world would have been a
    better place..he has also helped many of my friends to solve
    many problems and they are all happy now..Am posting this to
    the forum for anybody that is interested in meeting the man for
    help.you can mail him on this e-mail; obazespiritualspelltemple@hotmail.com
    he' will replied to any emails asap..hope he helped you out
    too..
    good luck
    his email; obazespiritualspelltemple@hotmail.com
    call him online +2348157905793
    Visit his website=obazespiritualspelltemple.simplesite.com
    for you to have joy in your relationship.
    REGARDS......../.,./.,
    JUDE JACKSON....

  • Sel

    I cannot stand the design of the new update. I miss how everything looked before. Has anyone figured out how to uninstall it yet? I didn't even mean to upgrade,I accidentally hit it and I am so upset.

  • jo e

    If I bought a 1985 corvette its because I loved it. If Chevy came by in 1990 to "update" it by removing the wheels and leaving a hefty load of waste on the hood... Well let's just say they would have a big problem. How is this different? Want my old os back. Don't fix something not broke.

  • Bobby

    Okay so I downloaded the crappy update, now my battery dies in 8 hours instead of 22 hours(with heavy usage), this update cost me signal for 4g, wifi, and Bluetooth. to the point of i'm actually looking at changing to a iphone or back to a blackberry(which is major for me because I hate iphones and blackberry phones). Verizon, Motorola, and google really screwed up this time.

  • popalong

    Get handcent free swype still gone but you can customize.
    The return button is there also and google keyboard works better with hand cent than it does with texting app installed on razr

  • Jennifer Fletcher

    How is all this gonna be fixed???? I hate this kit kat everything is screwed up I don't receive all my text it when I can get into it..it forces close...Help me...I'm gonna be switching to the iPhone 5c I use my phone for very important stuff....

  • Ajay

    Fuck your update you took swipe from me as well as my personal dictionary I will be getting rid of my phone and let everyone I know not to get any of your products one of the best things you had to offer are now gone thanks to some stupid ass so called update I am very upset with your company and prey they crash and burn

  • Jennifer Fletcher

    Is anyone having problems with their Google accounts not synchronizing now

  • Jennifer Fletcher

    I've done a factory reset and redone everything last night to wake up this morning and Google won't sync and tells me incorrect info???????

  • Mark Murray

    The problem is that Google has been poaching Microsoft engineers for a while. Microsoft was famous for "upgrading" based on the whims of some software geeks. Much of the "improvements" did nothing but change how things looked, and usually for the worse. Google has become Microsoft 2.0.

  • Brittany

    The update to Kit Kat, along with two replacement phones from Verizon, caused me to say goodbye to Droid RAZR M and hello to the Samsung S5. I have no problems with it and it is smooth as glass in terms of operations capabilities. Even the techs at Verizon recommend Samsung if you have problems with Motorola. Thank God for the Early Edge upgrade, it saved my butt... Verizon needs to rethink its partnership with Motorola and promoting their phones as aggressively as they do because that could be their undoing due to the inevitable problems with that brand....

  • Tina Garrison Dorsey

    I have a RAZR and since the update can't figured out how to answer the phone or turn off the alarm. Please help!

  • laka

    GOOGLE KEYBOARD

    You guys! I Swype using Google keyboard now! It's a free app and only slightly different from the android as far as punctuation goes. You can find it in the play store. It might not solve your other problems, but my God people! Stop complaining and Google your fucking questions already! Fifteen minutes after the update I was swyping again! Damn!

  • Tank Davisman

    Three week of hell with this upgrade.... Phone randomly reboots, freezes, returns to home screen while in the middle of a task, no up/down/left/right arrows in text and with retarded fake nails, placing my finger on a misspelled word is no simple task. Hopefully the nails will break off soon (had them for a wedding), and the last straw is the screen went completely blank, nothing - notta! It still works as I get the notifications or the calls come in but can't see a darn thing - epic FAIL! If you're lucky enough to read these comments before upgrading, then don't. I found nothing about KitKat worth dealing with all the problems.

  • American4Truth

    I have the Motorola RAZR M, and I am not going to install this KitKat update if I can help it. I just keep hitting the install later box. I had a HTC Thunderbolt phone and loved it until I unknowingly hit the box for an update which updated my phone to another operating system that destroyed my phone's speed and effectiveness. Changing any phone's operating system destroys the phone's functional use and this should be outlawed. Maybe citizens in every state should complain to their elected representatives and their state attorney general about this scam by the cell phone companies. They do this to force you to purchase another newer phone.

  • Lynne

    Have been having many intermittent issues since the upgrade (Razzr Maxx HD)..I never questioned when it came up as I hadn't gone to any forums. Now, the Kindle app never works, even after removing, re-downloading and re-adding the app; I only get about 50% of text messages sent and when I try to type out a text message, I get three or four words typed and I get a "texting has stopped working," error; it stops, goes to the home screen and when I go back I have to re-type everything. The phone is much slower as well. I have not had any issues with the swiping; it was different at first but I got it figured out. I've turned the phone off and back on, did a full reset..it didn't do anything to clear the problems.

  • Lynne

    As an addendum to my last...every time I go to send an e-mail, I ALWAYS get a "cannot send message" error even while the message is being sent. In other words, there IS no actual error but I still have to clear it in the notifications screen. I am also getting random updates to apps I have never opened or some such. For example, I keep getting score updates form the World's Cup...I never went to any site for the WC, never asked an app to track and notify me of scores..I could care less about soccer. Navigation (Maps specifically) also keeps giving me "time to home" messages even when I am not on the road.

  • jazz mania

    cannot answer the phone yada yada etc... Android be FUBAR. Put another lost customer in your stat pipe and smoke it jerkwads

  • kelly

    After the update the spectacular battery life on my Droid Maxx disappeared entirely. It now runs hot until I turn the data off.I have to let the phone cool entirely before charging.if not the phone will become too hot to handle and the battery indicator will show a discharge at the same time it is charging. At the end of the day I am at 10% charge because this phone drains so quickly. Thinking of doing a factory reset.

  • jme

    Did the upgrade to my Razr Maxx HD several weeks ago. No longer the phone I loved! Upgrade absolutely stink! After 2 hours waiting to speak with Verizon last night, still have a phone that won't work properly. Texts are now hard to see for us "older folks", I'm missing phone calls and messages constantly, and internet at 3G in places I ALWAYS had 4G before. Locks up and I have to reboot frequently. Can't get many of my app shortcuts back....I could go on and on. Now hate this phone! Beware.

  • Naomi eschete

    Hi, I save my photos via text but they do not go to my gallery or anywhere I can find them. Where are they going?

  • Amanda Ianniccari

    ugh.. i have the razr m through verizon. ive had it just over a year.. i love it! but tonight i went to go turn on my alarm for work, for some reason or another the google talk-back came on. now im locked out of my phone. ive tried restarting it & safe rebooting it. when i do finally unlock my phone, it says home page not working.. what can i do.. do i have to go through verizon???

  • raymae

    Google, if you're listening... please go back to Ice Cream Sandwich. And fire your developers!

  • Sara

    PLEASE stop sending mandatory software updates. I loved my Motorola Razr Maxx but detest the updates which always cause automobile Bluetooth connection issues. The Bluetooth phone in the car connects and during use, it connects and disconnects over and over. Motorola, Samsung, Google, Verizon and Lexus have known about this issue for years yet, did not advise consumers. I traded in my Motorola Razr Maxx for a Samsung Galaxy S5 and have the exact same issue. BTW, I detest the Galaxy and will return it to Verizon. Do not buy a Smartphone without making certain that is pairs with your automobile.