12
May
s

Square wants to do more than swipe cards using your phone's headphone jack, but it's giving up on one of its other ideas. Square Wallet has been discontinued, and the app has been pulled from Google Play. The company will instead focus on Square Order, a way to place orders at local businesses, then pick them up.

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If you never used Square Wallet, you are far from alone (hence the reason for the shutdown). The basic premise was that consumers would check in at local businesses, and the app would allow them to pay instantly by giving their name at checkout. Square simply wasn't able to earn a profit this way. The app will still be supported for current users, but no new downloads will be allowed.

Square Order is already in the iOS App Store, and is in beta on Android. You'll need to join the testing group to give it a shot, but anyone can join. This app will let customers skip lines by having food, beverages, and more ready for pickup at nearby establishments. Square plans to charge a higher 8% fee to businesses on these transactions, the rationale being that it will attract new customers. We will see, Square, we will see.

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Ryan Whitwam
Ryan is a tech/science writer, skeptic, lover of all things electronic, and Android fan. In his spare time he reads golden-age sci-fi and sleeps, but rarely at the same time. His wife tolerates him as few would.

He's the author of a sci-fi novel called The Crooked City, which is available on Amazon and Google Play. http://goo.gl/WQIXBM

  • http://turbofool.com Jarrett Lennon Kaufman

    I used it once. It was actually really cool. The best part was that instead of determining my tip right at the counter during the purchase, when I might not yet have any idea of their level of service, it allowed me to add a tip later, which I did. Still, once in the several years it's been in operation? Clearly not doing much.

    • http://www.androidpolice.com/ David Ruddock

      Yeah, the Square register experience is actually pretty great, too. Every business I've used it at, it's been smooth sailing. I really like Square, but they're having a really hard time getting a foothold outside major metro areas, and even then, they're really at only relatively "hip" establishments.

      The problem is convincing mom and pop to Square-ize their inventory and buy an iPad / Nexus 7. I imagine even when you show them the transaction fees are lower and they'll save tons of space vs an old, bulky register and card reader, the notion of it not working is just too scary.

      Square's a little ahead of its time, sadly. Hopefully its time will come before it's too late.

      • http://turbofool.com Jarrett Lennon Kaufman

        Square's biggest advantage still seems to be in its original place: mobile usage. My theater company uses it to accept tickets, and I see a ton of mobile circumstances in which it's used to amazing effect. The ability to add in all your different options for purchase and manage them easily is really spectacular. But getting someone in a standard business to do it? Harder.

        Also, I've witnessed more and more brick and mortar establishments that STARTED with iPads and Square readers moving to standard registers and readers. I'm wondering what's behind that.

      • ddpacino

        I feel almost the same with Google Wallet, although I have recently noticed Footlocker supporting it and Dominos adopting & offering their new specialty chicken free with purchase via Wallet (Yes, I've abused it.)

        I'll be giving this a try soon. Sounds pretty cool, though I've used the Godsend "preorder & pickup" method with Chipotle's app, and Thankfully it hasn't made me visit much more often than I have been.

      • Cory S

        I to have liked my square check outs. I'm wondering though...does the system support a cash drawer? How is that handled?

        • Jess Godfrey

          I've definitely been to businesses where they had a cash drawer sitting underneath the iPad/Square set up. I think it works just fine

  • paradox460

    I used Square Wallet all the time, and it was absolutely brilliant. Saved so much time at OffTheGrid, when there are mobs of people.

    Hopefully Square Order or whatever its called will make this process even easier, letting people just place their orders and stand around by the food trucks or whatever waiting, eliminating yet another hindrance to delicious lunch

    • kieraeastedi321

      before I looked at the draft 4 $9760 , I have faith
      that...my... sister could realie erning money part-time from there computar. .
      there sisters neighbour haz done this for less than ten months and resantly
      paid the debts on their home and purchased a brand new Lancia Straton . check
      out here F­i­s­c­a­l­p­o­s­t­.­C­O­M­

  • Cat Astrophy

    Square is making a mistake by not starting out with a loss leader of like 2 or 3% to push businesses to push this app and then after 6mos or a year bump it to 8% which would then be justifiable with all the new employees.

  • LucileDAdams

    The basic premise was that consumers would check in at local businesses, and the app would allow them to pay instantly by giving their name at checkout. Square simply wasn't able to earn a profit this way. The app will still be supported for current users, but no new downloads will be allowed. http://num.to/7648*4856*8624

  • Hanna Alex

    I might not yet have any idea of their level of service, it allowed me to add a tip later, which I did

  • jmgnole

    I've been exposed to it a lot, primarily via food trucks and art vendors. It works great, and the vendors really seem to like it. I love the emailed receipts rather than paper in my wallet.

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