23
Apr
1309665_tabimg_htconem8_l_230x275

One of the selling points of HTC's Advantage program is free Google Drive space. Of course, that's not as interesting as the free screen repair or update guarantee, but it's still part of the package. HTC has just posted a message on its Advantage website that alerts customers to a problem with the Google Drive deal. An error of some sort is preventing M8 owners on AT&T from redeeming that 50GB offer.

2014-04-23 11_48_23-HTC Customer Advantage _ HTC United States

The notice points to a "minor technical error" as the cause. No other details are available, so we're not completely sure who's to blame – HTC, AT&T, Google? HTC says it's working to fix the error, so maybe that's a way of admitting fault. Whoever it is, the glitch won't be fixed until the middle of May. At that time, customers should be able to redeem the 50GB Google Drive offer again.

You can see the notice for yourself on the Advantage page. Just scroll down to the Your Benefits section and look for the "AT&T HTC One (M8) Alert" link.

[HTC Advantage]

Ryan Whitwam
Ryan is a tech/science writer, skeptic, lover of all things electronic, and Android fan. In his spare time he reads golden-age sci-fi and sleeps, but rarely at the same time. His wife tolerates him as few would.

He's the author of a sci-fi novel called The Crooked City, which is available on Amazon and Google Play. http://goo.gl/WQIXBM

  • Aki I.

    Minor technical errors shouldn't take weeks to fix.

    • psychoace

      Most likely it has more to do with contracts or something. Not likely to be about actual computer errors or something.

  • firesoul453

    is it 50gb permanently or 50gb for a year? Or what?

    • http://www.google.com/ Roshan

      2 years

  • jonathan3579

    I wasn't able to redeem mine on Sprint for an unspecified reason. I guess maybe they don't stack like Dropbox?

    • PaintDrinkingPete

      If by "stack" you mean that you can apply multiple offers, I think you are correct. I have 100GB free Google Drive space from my Chromebook purchase, and have not be eligible to claim other others for free drive space because of that.

  • SpiderDice

    I still see my 50 extra gigs

    • PaintDrinkingPete

      Probably because you already redeemed it...sounds like this is effecting new customers trying to get the extra space.

  • quickxlr8

    I thought AT&T opted out of this feature like how they opted out of the dropbox offer for samsung devices? If you look at HTC Advantage sticker inside the AT&T M8 box, the Google Drive offer is not listed as a benefit.... I had to contact HTC support to get the offer.

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