27
Jan
Spigen-Thumb

An Android 4.4 update has been hitting Galaxy Note 3s all over the world, and while some people who have yet to receive it may feel a bit envious, there are benefits to waiting. Some users have reported being unable to use third-party flip covers that trigger a special lockscreen when closed. Following the upgrade to KitKat, only Samsung's official products, which contain a special identification chip, would work. Now Ars Technica has received a statement from Samsung acknowledging the issue as a "bug" and announcing a future OTA update that will return functionality to third-party accessories.

We have currently identified a software compatibility issue with the Galaxy Note 3 update to Android 4.4 (KitKat) and select 3rd party accessories. A software update will be available shortly. We are committed to offering a diverse and reliable mobile experience for all customers, providing continued support and solutions for any issues that arise with product updates for both Samsung manufactured and third-party accessories.

It makes sense for Samsung to reverse this issue, for if the company wanted to lock out third-party accessories, that would be something to do before allowing competitors to design and deliver them to customers. Breaking these products only serves to frustrate the Note 3 owners whose hearts and wallets Samsung wants to win over.

So don't worry, Spigen Armor View owners, you ultimately won't have to fork over sixty bucks again to get a working alternative from Samsung.

Via: Ars Technica

Bertel King, Jr.
Born and raised in the rural South, Bertel knows what it's like to live without 4G LTE - or 3G, for that matter. The only things he likes sweeter than his tea are his gadgets, and while few objects burn more than a metal phone on a summer day, he prefers them that way anyway.

  • Trent Callahan

    Samsung needs to cut the crap - What's their idea of open source?

    • Jadephyre

      They don't have an idea about open source... their Exynos platform is still closed source, unless something changed in the last few months when I last looked at Samsung phones (and ultimately decided on a Nexus 4).

      • abobobilly

        To add to it, their own implementation of S-Voice like features ... quite possible an attempt to replace (or combat) "other similar services" ... if you know what i mean.

        I have a theory about Samsung that they might start moving away from Google. I've been watching them closely since Galaxy S3, and it was just about to become true in S4's release (Tizen's expected arrival). I fear that day is closeby when Samsung will be considered the "f*ck-face" who actually "shat" on their customer's face. But hey, thats just a theory. I certainly hope it doesn't turn out to be true.

        • Anthony Tyson

          Fully expect it as well. You don't ship your phones with an alternative app store without plans to completely remove the other.

          • abobobilly

            Exactly ... good to see i am not the only one thinking on those lines.

            I don't really have a problem even if they do decide to move away. However, considering their implementation is no where near Google's (in terms of both Quality and Quantity), i highly doubt this attempt will be meant to "Replace" Google or its OS.

            Maybe they'll try to inflate the market with "yet another OS" ... considering there are OS'es like JollaFish, Firefox ... trying to make a place. So it won't hurt if something like Tizen, which could be a replica of Android (but at the same time isn't one), and can do all the things Android can ... MAYBE.

        • Trent Callahan

          They're trying to move away, definitely. I hate it, and Google has to put up with it. Motorola and LG are going to literally bolster in popularity if Samsung moves from Android. They've literally made a "Samsung" service for nearly every Google service. They even have a crappy chat app.

          -.-

        • Rick

          Hate to rain on your parade, but Samsung is doing the exact opposite of moving away from Google. Samsung and Google just signed a 10 year licensing deal for each other's patents.

          http://www.androidpolice.com/2014/01/26/google-samsung-reach-cross-licensing-deal-for-current-patents-and-those-filed-over-the-next-ten-years/

  • cy_n_ic
    • Stacy J. Sawyer

      You don't put a "special chip" inside something unless you intend to use it. Sounds like something Apple would do...just saying.

  • Alex

    It was a bug? I call BS on that. It was a decision they made and now they are reversing it because of the bad press coverage it caused.

    • Rob

      Well, if you want to get technical, that's still a bug. It's just not an implementation bug, it's a design bug.

    • Knour1945

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      • Gator352

        Your friends aunt must real good on that webcam....I think I've seen her though....yeah that's it....Sea World. I think her name is Shamoo!

    • pinetreehater

      Yeah, no shit. I actually read this story simply to comment on it. You don't put a "special chip" inside something unless you intend to use it. Sounds like something Apple would do...just saying.

      • charles knight

        Apple didn't do it. Samsung did, so it sounds like something samsung would do, matter of fact did do.

        • palitobuddy

          Do you know the meanings of "would" and "did"? I don't think you do.

        • pinetreehater

          Better Google that Guest....Apple added an authentication chip to its chargers to stop folks from buying other chargers. You can speculate as to why they did it, but they still did it. First.

          • Kris Bright

            Oh that explains why my iPod won't charge. lol
            I was sure that it was something like that but I wasn't sure. I'm glad I don't use my iPod enough to warrant having to buy Apple's ridiculously overpriced chargers, seriously $50 for a charger? That's insane.

            Proud and glad to be an Android user.
            Apple would make things more difficult on their customers yet for some reason so many people think iPhone is a miraculous device and that "Apple is a great company" HA that's complete crap.

  • http://canerk.com/ Caner Kamburoglu

    I'm sure this is a bug.

  • Dwayne Wilkinson

    A cynical person might suggest they were testing the water to see if they could get away with cutting out competitors in the 3rd party accessory market.

    I'm glad it was just a "bug" that they have identified and have a fix coming out soon.

    Note to Samsung, don't shit on your customers, they aren't stupid and don't take kindly to being jerked around.

    • KingofPing

      Eventually the number of "bugs" experienced with 3rd party Samsung devices will kill the market for said devices.

      Good old Samsung. Can't wait to see how many other manufacturers will attempt to go down this route... /s

    • Anthony Tyson

      Sadly most of Samsung's customers are stupid. They only buy it because it's the cool new popular thing. They no little to nothing about their devices. They are mostly ex-apple users. Granted those of us that read these sites are the exact opposite.

      • Karan Das

        some are just downright fanatics (anybody who uses g+ alot would know about the galaxy note douches/bullies).

        • Ano

          Haha the Note douchebags are the worst. With their pretentious, gay colored cases.

      • dar thlaan

        Granted, you are insulting many people smarter than you. Luckily, that is your right.

      • Roger

        I'd buy something from Google, like a Moto phone, if they'd make a 5+ inch screen model, and most importantly, get the stick out of their asses over adding expandable memory.

      • buffG

        Did you get your well versed statistical analysis from personal research or pent-up frustration because you cannot stand the fact that others can actually afford to switch phones. If they are "ex-Apple" users, then at least they've chosen a more advanced phone to switch to.

        • Anthony Tyson

          What? I switch phones all the time. I got my analysis from the fact that just because people have a "galaxy" phone they think its top notch. By "galaxy" phone I mean those really bad cheap Samsung phones that aren't part of the S line or Note line. I mean those bad "galaxy" phones on prepaid networks and such.

      • Jim Tapia

        Stick your gay iPhone where the sun don't shine!!!!!

        • Anthony Tyson

          Make one bad comment about anything android and people immediately assume you have an iPhone. Sad really.

  • Kenneth

    Pretty sure you have to add additional code to check for the presence of an official chip.

    • Guest

      What i think is that samsung is testing the id chips Or with different ids to make diferentes things with the screen like different screen covers with different window sizes and shapes.. But then the bug was that they never took into account for no ID covers. Because they don't do them
      So the fix.. Just make the default cover with no I'd have the default shape and size..

      I hope something similar is the case,..
      I guess I'm the kind of people that says innocent until you get proven guilty or you get caught with enough evidence.

      • Eddjz

        It makes sense. I am all for Samsung and if this wasn't a mistake that sucks but I get why they would test the waters . still a disk move towards acc makers. On the other hand you may be right... How cool would it be to have different window sizes that allows different functions... That would be cool

  • Brian Daniels

    "that would be something to do before allowing competitors to design and deliver them to customers"

    • Brian Daniels

      do not due

      • http://bertelking.com/ Bertel King, Jr.

        Fixed. Thanks for making me feel better by typing it correctly in your quote.

  • RH

    Samsung is becoming (or has become) the new Apple?

    • Slawootsky

      If Samsung is the new Apple then fuck this world.

      • Claw

        Samshit and crapple have been the same shit for a lot of time now.... But it's simple: Don't buy iPhone, Don't buy shitty Galaxy

        • Slawootsky

          Those name mockups are always horrible.

        • Roger

          Starting to feel the same about Google and their 'You don't need expandable memory when you can use teh google drive cloud!' Nexus line bullsh*t.

  • Aki I.

    That seems to me like a test run for the id chips.. This "bug" will be a "feature" in future products.

  • Glen Wankin

    Wait...who's innovating here? Are we really saying that Samsung should design & code to allow 3rd parties to prosper. Bug or not, are we really subscribing to the notion that every time Samsung sends an update and third party accessories break that the company will be required to spend money to provide a fix?

    • Primalxconvoy

      Yes. A device will only thrive if their is third party support for its features. That's why the wii u isn't succeeding (no third party support for games as Nintendo offers limited support to devs) and why apple's third party phone cases flood almost every phone shop (no restrictions on cases and a small number of different models to cater for),

  • taz89

    So they screwed at for disabling it and screwed at for enabling it again.

  • Primalxconvoy

    Except people who updated will have to wait for their carrier to release the update. At present, NTT Docomo hasn't released an update to android on the galaxy note 2 since it came out.

    • Robert Poulton

      Probably won't be coming any time soon either. They only just patched the kernel in their last update in Nov

  • Anthony Tyson

    If this isn't magically placed in the carrier versions of KitKat I funny even want to imagine how long it'll take to get

  • Serge Cebrian

    What i think is that samsung is testing the id chips Or with different ids to make diferentes things with the screen like different screen covers with different window sizes and shapes.. But then the bug was that they never took into account for no ID covers. Because they don't do them
    So the fix.. Just make the default cover with no I'd have the default shape and size..

    I hope something similar is the case,..
    I guess I'm the kind of people that says innocent until you get proven guilty or you get caught with enough evidence.

  • J. E. Turner

    All they managed to do was lose trust in the "Made for Galaxy" program. Yes: The Spigen Slim View Armor is supposedly Samsung MFG, though obviously not "certified."

  • JJCommonSense

    I did a 4.3 rom-refresh at the Samsung Experience Center at Best Buy and i noticed my 3rd party S-View case doesn't work. So it isn't just with the Upgrade....

  • Robb Nunya

    This was a scream test. Hopefully, the screaming makes Sammy change their mind about implementing this garbage.

  • Fitzelgard Allan Gerard

    His reply is a bug. It doesn't match with what was said previously about "tested and approved samsung covers" , I smell PR bs.

  • Crystal

    Hope the so call "bug" can be fix immediately

  • dun

    I got a light sensor after update to kitkat, the auto brightness function isn't working

  • ac

    Google is sky net pal they've said that there ultimate goal is to make an a.i. n once they do that they'll be 1 step closer to becoming sky net

  • manalloy

    the same problem also hits my note 3 the s view is not working for note 3. please make this device improve . samsung

  • Mike

    I updated my phone with KitKat yesterday(2014.02.10) via Samsung Kies and found that S view function in my 3rd party case doesn't work any more(all other functions seemed to work with no problems).
    So I was thinking about buying one from Samsung...(before I got to see the price tag).
    When I woke up this morning, I got update notification on my phone.
    After proceeding with it I found out that my third party case is working again.
    I am not sure if it was rolled yesterday or earlier and maybe it's no news anymore, just wanted to share.
    South Korea / SK (carrier)

  • audri5

    Well I don't think it's on purpose since it also makes their watch not work. You can't use voice command on galaxy gear because of this and it will sure hurt the sales for gear 2, neo and fit if they don't get the fix out soon.

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