As soon as the first orders for the Sony Z Ultra Google Play Edition began arriving at users' doors, the bug reports started rolling in. While this always happen with a new handset, two of the issues quickly emerged as critical. To be more specific:

  • Attempting to access the "Security" area under the phone settings results in a crash of the settings app. This is prohibiting users from doing things like changing the screen lock, enabling installation of non-market apps, and enabling data encryption.
  • Uninstalling an app via the app tray, the Google Play Store app, or the "Apps" area of the phone settings app causes a UI crash resulting in the device doing a soft reset. We probably don't have to go into detail about why this is a problem.

While these are definitely major bugs, there is some good news. Google and Sony are already hard at work on a fix. Google has confirmed to us that the issues will be addressed via an OTA coming soon, but declined to give further information into the details of how the bugs could have happened in the first place. Here are some videos that clearly illustrate the bugs in action, courtesy of JR Raphael and AndroidCentral.

We'll be sure to let you know when the bugfix OTA rolls out to users. With the recent Android 4.4.2 updates for the HTC One GPE and Galaxy S4 GPE, we would imagine it will be along in very short order. In the meantime, our Z Ultra GPE arrives tomorrow, so we'll likely have more to say about it in the coming days.

Source: JR Raphael, AndroidCentral, Google

Shawn De Cesari
Shawn is a web developer by day and XDA's resident archivist for Nexus and Google Play Edition device OTA updates by night. When not immersing himself in code or Android, he can be found hunting down antique signs, taking road trips, listening to music, or playing video games. His daily drivers are a Nexus 6 and an iPhone 6 Plus.
  • Joe Anthony Suarez

    Uh oh.

    • http://randomphantasmagoria.com/ Shawn De Cesari

      Indeed. I kinda feel like these bugs should be filed under "how on Earth did this get past QA?"

      • Mike Reid

        Mgmt used/hired cheap, incompetent QA or more likely just said "Ship it".

        There are plenty of qualified QA people AND devs who'd
        love to do their job properly. They warn mgmt types who just think they hear
        whining and who want to cut costs. So the "whiners" get fired or quit or
        replaced by cheaper, less whinier types who may be outsourced.

        Mobile is the current fastest paced area of HW & SW development, without the saner timelines needed by larger projects to be stable.

        And the customers (us) push those mgmt types as hard as WE can for better, faster and cheaper.

        Seriously. I love the latest stuff in each Android version, but if you want decent QA you'll have to settle for Android 4.2-4.3 in this game at best. If
        you want the latest, consider yourself a tester and take the "lumps".

        Custom ROM devs aren't any faster. How may KitKat custom ROMs have everything working unless they're based on Google or OEM KitKat AOSP that already has most everything working ?

  • Franco Rossel

    Meanwhile in Sony software testing dept...

  • Bostan

    This happened on the s4 I think it's a kernel. Problem

  • Jordan Thoms

    Don't see what the big deal is, these are super minor issues. Who needs the security settings anyway, just hire a imposing dude to follow you around and beat up anyone who grabs your phone. Duh.

  • Julio M

    So will this be a customized OTA for just the device or 4.4.3?

    • http://www.androidpolice.com/ Shawn De Cesari

      Considering the Z Ultra GPE is still on 4.4, the fixes will likely be included in its 4.4.2 OTA.

  • AtomicGadget

    4.4.2 OTA with fixes is now rolling out to the Z Ultra GPE.