27
Nov
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How did we ever live before the days of PR-run social media accounts for major corporations and CEOs of said corporations randomly engaging in internet sabre-rattling with competitors? This truly is a golden age, and AT&T, T-Mobile, and John Legere reminded us of that fact yesterday, when the three got into it over a disgruntled AT&T subscriber ready to head for pinker pastures. Jay Rooney, the subscriber in question, tweeted the following yesterday around 11AM:


A stinging rebuke indeed for America's... Belliest (I'm running out of usable superlatives here) carrier, which continues to charge the same egregious international data roaming rates as much of the industry. T-Mobile, never one to miss an opportunity to dish on AT&T, was quick to respond:

This, of course, led to additional celebration.

It's at this point that AT&T apparently would be having no more of this business, and issued a response of its own.

AT&T seems to believe T-Mobile is some kind of basement torture box. And this is where the, if I may, smackdown commences.

Zing. The humor of the situation isn't lost on Mr. Rooney, who quite admirably attempts to egg on the wireless warriors. AT&T, though, is suddenly above silly name-calling and is taking its kindergarten panel and going home.

Adding insult to injury, John Legere (CEO of T-Mobile), never one to shy away from an opportunity to bash the competition, straight up calls out AT&T's CEO to join in on the fun. Something tells me Randall Stephenson won't be signing up for Twitter any time soon, though.

Ah, John, what would we do without you? You really are the most entertaining man in the wireless business - don't ever change.

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David Ruddock
David's phone is an HTC One. He is an avid writer, and enjoys playing devil's advocate in editorials, imparting a legal perspective on tech news, and reviewing the latest phones and gadgets. He also doesn't usually write such boring sentences.

  • Dan

    Actually LOLed at this. So happy I switched.

  • skitchbeatz

    Is this extra weird because AT&T + T-mobile were lovers to be wed at one point?

    • Justin

      It was more like an arranged marriage, and that didn't work out.

      • frafri

        immigration came and took them both

    • Caelte

      Yeah but that was more the decision of Deutsche Telekom (T-Mobiles german parent company), which wanted to get out of the US market.

    • Brandon V. Fletcher

      It was more of arranged marriage

  • http://www.facebook.com/lucyparanormal Daniel Tiberius

    I lol'd when the T-Mobile CEO joined in.

  • Alex

    Sprint has joined the convo as well.

    • http://www.androidpolice.com/ Artem Russakovskii

      Not with anything clever, witty, or zingy, unfortunately. Not even worth a mention.

      • Alex

        Yes, of course. I just think it's funny. I have this strange image in my head of a bunch of kids bickering in a playground during recess.

        • Freak4Dell

          Sprint is that one awkward kid that takes everything way too seriously while everybody else is cracking jokes.

  • http://www.mscha.nl/ Michael Schaap

    Too bad that T-mobile doesn't do this "free data roaming" thing in non-US markets. In The Netherlands (or rather, outside The Netherlands), data roaming is still €xp€n$ive.

    • GazaIan

      It may expand there eventually. They started off with 100 countries, and honestly, free roaming in 100 countries, many of which are popular tourist destinations, it's off to a pretty good start. I was in Jamaica last week, and will probably be going back next month, and next April will be going to Italy, Switzerland, and France, all of which are covered by T-Mobile's free roaming. That's pretty freaking awesome.

      • http://mobrockers.com/ Rouke Broersma

        I don't think you understood what he was saying.

        He's saying this free roaming deal is for US customers only. The rest of the world still has shitty roaming costs with T-mobile.

        • Jadephyre

          Not for long anymore, and in this case I like the EU because they will put a lid on the insane amounts of dosh being charged for roaming.
          It still won't be as cheap as what TMO US is doing, but it will be cheaper than it is today.

  • Spasillium

    I lost it at the kindergarten panel response

  • http://www.ronakg.com/ Ronak Gandhi

    What I like best about T-Mobile is their customer service, even on social networks. Some of us were having issues with downloading large files on T-Mobile and were really pissed (see here - http://forum.xda-developers.com/showthread.php?t=2525128).

    And the issue just got resolved yesterday, within 2 weeks. Not bad I would say.

    http://www.tmonews.com/2013/11/slow-data-speed-issue-confirmed-as-minor-software-issue-fix-coming-today/

    • gtg465x

      Their in store reps bring them down though. They always seem like they just don't give a crap about their job and wish they weren't there. Surprisingly, AT&T in store reps are usually nicer and more helpful. That has been my experience at least. Based on numerous store visits, not just a single store either.

      • Mr E

        I've only really had much experience with VZW, but have found the quality of their in-store staff varies greatly. I always assumed this was the case with any carrier.

      • Ryan

        Might just be that store or particular staff at the time perhaps. Verizon is ok with their staff the few times I was in there, but not something to write home about. The T-Mobile staff though, when I went in a few times, seem to enjoy it, and even struck a minor convo about some of the latest android news and new phones (just a bit before the Moto X launched). Was fun. AT&T has always pissed me off, customer service, general cell service, and phone support.. Never again will I look towards them.

    • fijisiv

      The problem I have with their customer service is I always get connected to a call center in Minnesota. Now mind you, I went to a high school that was predominately Asian, I work in a group that is half Middle Eastern and many of my customers are in the deep south. I'm well known for translating heavily accented voicemail for my co-workers. But I cannot understand a damn thing those Minnesotans say! I've asked if they could transfer me to a call center in India. That didn't go well.

      • Anthony James

        Something tells me Randall Stephenson won't be signing up for Twitter any time soon, though.

    • Anthony James

      never one to shy away from an opportunity to bash the competition, straight up calls out AT&T's CEO to join in on the fun.

  • McPoops

    Who is John Legere and why should I care about him?

    • Raymond Derr

      The CEO of T-Mobile.

    • jon

      the guy that made all wireless companies scared. he's the man in pink.... and rocking it loud and proud ......... at&t and Verizon have had to change there upgrade plans because of him thats y there is the NEXT PROGRAM AND THE JUMP PROGRAM .... is because of him

    • Thatguyfromvienna

      Ever heard of Google?
      It's an amazing tool. You simply go to their page, type in a term you don't know much about and you'll get a lot of good pages to read.
      But shhhht! That's gonna stay our secret, k?

    • JP

      You don't even have to go to Google like @thatguyfromvienna:disqus said. You hit Ctrl+F and type in "John Legere", and you'll realize that the answer to your question was in the article you're commenting on.

    • Gabernasher

      I understand reading the article is hard, as is clicking on the link to his post which will show you he's the CEO of T-mobile, odds are you won't even read this comment since you're a fucking moron.

  • PhoenixPath

    Girls, girls, you're both pretty!

  • Matt

    AndroidPolice is covering twitter feuds, now? What is this, CNN?

    • http://www.androidpolice.com/ Artem Russakovskii

      How dare you, take that back!

      • lljktechnogeek

        Don't worry. Until you start interviewing holograms of Android developers, you're in the clear.

      • MattEden

        Which one of you in the AP Anderson Cooper?

        • hatsir

          I don't think they're as good looking as him.

    • CA719

      Not yet, at least not until they report to us what Kim Kardashian wore today.

      • Thatguyfromvienna

        I thing you forgot an "h" in "wore".

    • Jurk

      AndroidPolice Twitter feuds: Is it a good thing or a bad thing?

  • http://www.twitter.com/joshuaworth Joshua Worth

    Love it

  • Mike

    T-Mobile has Carly Foulkes in skin tight black and pink leather, AT&T has a adult with a bunch of silly and precocious kids at a kindergarten table...pretty obvious who the better carrier is! :)

    • Chidozie Emelue

      i love att commercials

      • Xyor

        Yeah...they are funny!

    • Shirley Juan

      @chidozieemelue:disqus My­ ­­Υ­ոcle­ ­Аdаm­ ­j­υ­st­ ­g­о­t­ ­Cаdillаc­ ­SRX­ ­by­ ­w­о­rκiոg­ ­­о­ff­ ­­о­f­ ­а­ ­mаcb­о­­о­κ­ ­аir.­ ­y­о­­υ­­ ­cаո­ ­try­ ­these­ ­­о­­υ­t,..Perfect23.com

      • Justin W

        Ooohhhh, you've learned how to bold things!

  • Dimas Lemke

    Can someone explain me the "Kindergarten panel" part? I'm not a native English speaker, help is very much appreciated

  • jon

    why didn't john ledger just pay for him to end his contract if he signed up with t-mobile. that would of threw up in at&t's face ...... john if ur going to talk the talk might as well walk the walk and walk that mad at&t customer into his doors!!!!

    • Ash

      Unless he's willing to do that for every AT&T customer, I'm going to guess that would be an exercise of poor judgement.

  • kaybee335

    Be thankful you are not with a Canadian carrier. I actually went through a similar thing recently and was told "we don't care, service is so equally crappy across the market that either you or someone else PO'd with their current provider will come to us instead". This is what Telco capitalism and near monopoly have lead us to. We ate just cats in a game of Go-Fish by the telcos.....

  • Stephen McGann

    Ok well that exchange is pretty awesome

  • Cherokee4life

    This is why I am switching to T-Mobile next week. They won the internet today!

  • Anthony James

    Begin hammering the update button – no promises, though.

  • Gabernasher

    I've had no issues since dropping big red for T-Mo last year with the N4. Things like this make me actually not hate a corporation.

    • ins0mn1a

      it's so incredibly satisfying to see someone calling out at&t and verizon on their bullshit, it's easy to forget that t-mobile is a company trying to maximize their profit, and saving people from blatant abuses of other carriers is simply a way to attract more customers. nothing wrong with that, but let's keep in mind that they really didn't have much choice here: they were going down fast, and the nice guy strategy was probably the only one with any chance of reversing that trend.

  • http://robert.aitchison.org raitchison

    As much as I'm still rooting for T-Mobile I had to leave them for AT&T this year (after almost a decade) because I could no longer handle their poor coverage (which was significantly worse than it was in 2010).

  • s44

    Hipster stache and... is that a Davy Crockett cap!?

  • Johnny Bravo

    I just like the fact that tmobile doesnt charge me when i go over my 2gb data plan. They just throttle my speed, and even then its not THAT slow

  • Unbreakable360

    I've had T-Mobile for maybe well over 10 years and the only carrier that can actually call themselves competition is Verizon but at the same time every wireless service has there blackout spots so it all depends on the area you're in or you can use wifi apps but #T-MobileAllDay

  • Jeff Sweeting

    This is so hilarious!

  • http://twitter.com/SParKlngCyaNide SparklingCyanide

    OMFG Ahahahaa this is hilarious, I fucking Love T-Mobile and John Legere, you Never cease to surprise me even tho I think I've seen it all! ha