29
Oct
onethumb

Owners of almost all versions of the HTC One should have received the update to Android 4.3 by now. There's the Google Play Edition, the international version, the Developer Edition, and carrier variants for AT&T, T-Mobile, and Sprint. So what's missing from this picture? If you said "Verizon," then congratulations, you've finally become just as jaded and cynical as your friendly neighborhood tech journalist.

That's the personal Twitter account of Jason Mackenzie, president of HTC America. Why this particular nugget of news is going out on his account (rather than an HTC or Verizon support Twitter or, you know, a web page) I couldn't say. But Verizon customers in general should be pretty used to this kind of treatment by now - after all, Big Red was the last carrier to get the One itself. HTC One owners, find a friend who's still rocking the Galaxy Nexus and ask them what version of Android their stock phone is running. Then duck.

Mackenzie isn't elaborating on whether the problem is with the HTC software itself or Verizon's update process, but to give credit where it's due he's being courteous to those upset customers who reply to him, as he has been in the past. Adding insult to injury, Verizon is paradoxically the first American carrier to get the Android 4.3 update for the Samsung Galaxy S4.

Source: Twitter

Jeremiah Rice
Jeremiah is a US-based blogger who bought a Nexus One the day it came out and never looked back. In his spare time he watches Star Trek, cooks eggs, and completely fails to write novels.
  • John Smith

    "we need more time to spin our skin and bloatware."

    • NothingUnknown

      What's that? Kitkat?!? Don't talk about...kit Kat?!?

      You kidding me? Kit Kat?

      I just hope we can get security patches next year.

  • http://www.Nave360.com Sebastian Gorgon

    Almost all except majority of EMEA.

  • Dave

    This reeks of Verizon meddling and their stringent approval process. It's not really a stretch or a surprise this would happen.

  • Justin

    This is my shocked face.

  • Sean

    I thought the use of the word "spin" was interesting here.

  • https://twitter.com/#!/psychomaniac189 psychomaniac189

    Its almost ready we just need to add more bloatware and get the kinks out of said bloatware

  • RBI411

    Verizon is probably just having them fix the bootloader unlock exploit. Nothing to see here.

    • Michael Pahl

      They are making sure Verizon Navigator and NFL mobile can never be removed as well.

  • After all

    The HTC One with Android 4.3 have problems with play videos on HW+ :(

  • muffnman

    I almost feel like Samsung paid Verizon off to sabotage the One's 4.3 update. Almost. We all know though that it's just VZW's QA department being their usual neurotic selves. Oh well, at least I finally have an excuse to jump to a custom ROM.

    • Jeremiah Rice

      I'm betting the Samsung 4.3 updates are getting the fast track from Verizon and everyone else so that carriers can push the Galaxy Gear in retail stores.

      • h4rr4r

        So explain the Galaxy Nexus debacle.

        • Jarrett Hickman

          That wont be supporting the Galaxy Gear anyways. I think he's saying that the 4.3 push will drive up VZW/Samsung retail numbers because then they will fully support the new watches.

          • Andrew

            Exactly... and the Note 3 will never see an update after that. Nevermind the horrible call quality and broken handwriting mode, the customer has no problem shelling out $700+ for a phone that doesn't work well as a phone, or a pen that doesn't work well as a pen.

            (I returned my Galaxy Note 3 cause it was the biggest garbage money could buy. I went back to a Note 2 and couldn't be happier until the Nexus 5 drops).

  • Wyatt Neal

    "HTC One owners, find a friend who's still rocking the Galaxy Nexus and ask them what version of Android their stock phone is running. Then duck."

    Hahahaha ... ha ... ha ... whaaaaaaaaa /cries this Galaxy Nexus owner :(

    • Simon Belmont

      Yeah. You VZW G'Nex owners really got a raw deal.

      I'm a GSM G'Nex owner and I feel bad for you folks. Stay tough.

      • Wyatt Neal

        Don't worry about me bro, I've seen the light. GSM is the better standard if you want to actually believe in consumerism in the cell phone market.

    • Justin

      Went from a Verizon GNex to a HTC One on Tmobile... Yeah, that treatment is primarily why I abandoned verizon. Plus all of the locked and encrypted bootloaders.

      Funny enough my HTC one isn't even rooted because I appreciate what Tmobile has added and the update came quick enough.

      • Simon Belmont

        My wife has a T-Mobile HTC One as well. She loves it.

        She had stock Android (CM7) back during her EVO 4G days on Sprint, but she's happy with Sense 5 on her HTC One, for now. Can't say I blame her.

        • Justin

          Google Keyboard, Nova Launcher, and it's practically stock. With WiFi calling I'm actually getting a better experience with a stock rom than I would be with a custom... it feels just so weird saying that.

      • Robert

        I just switched T-Mo for a Nexus 4 from VZW on a GNex. When I first got my GNex, I was so happy. Then 4.2 came out for all my friends on T-Mo. I waited and waited... and waited some more. Finally I got fed up with not being on 4.3 and knowing it was VZW's fault.

        I paid a hefty ETF, but it was soooo worth it.

    • RXG9

      VZW GNex owner on 4.3.1 :)

      • Wyatt Neal

        VANIR nightlies all the way.

  • John Smith

    at least their phones can stop a bullet. the bloatware helps!

    http://news.yahoo.com/fla-police-cellphone-stops-bullet-fired-robber-011837154.html

  • Simon Belmont

    Unsurprising. Very unsurprising.

    Every VZW G'Nex owner I know is running a custom ROM. Looks like VZW HTC One owners should be, too.

    • h4rr4r

      That is why VZW is losing this customer very soon.

      • Quest

        Hello prepaid with a Nexus 5

      • Andrew

        Me Too... so tired of carrier/manufacturer bull shit. Right now, I'm waiting until I go back to day shift and I don't need the 4G tethering. I get bored at night and used almost 60GB of data last month watching shows/netflix. Once I go back to day shift I will actually be doing work and will use a lot less. T-Mobile at that point will be very attractive.

  • John Smith
  • Chris

    I am so surprised by this news
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    /s

  • smabney

    Inconceivable!

  • Ed Waters

    If the Verizon HTC One 4.3 update includes support for Band IV LTE and or Sense 5.5, it will be worth the wait.

  • Justin W

    I like this trend HTC is taking, as far as notifying their customer base on delays and updates on when updates will be released... It makes me want to switch back to them from my GN3.

  • Jonathan Stelzer

    A delayed Verizon software update?! COLOR ME SURPRISED.
    I wouldn't put it past them to just forget about the update altogether.

  • Doug Trout

    Newtoroot took care of this for all xda users. He has 4.3 and sense 5.5 posted as of today. F vzw!