22
Oct
nexusae0_jj_thumb

The BBM app might have made a real impact if it had arrived a few years ago, but it's not very impressive in today's Android ecosystem. However, the app is currently sitting at a very respectable 4.2 stars in Google Play. Good for BlackBerry, right? Well, maybe not. Starting on the first page there is a strange pattern of mostly 5-star reviews with identical or very similar wording. Something is fishy.

2013-10-22 15_01_11-BBM - Android Apps on Google Play bb1

Going through the first few pages of reviews I came across 15-20 entries that I feel are improbably close to each other. They all read something like this:

Thank you so much blackberry team. I was waiting this app. Its really great user friendly and smooth.

They all have the same mix of elements and broken syntax, but that's probably not the extent of the spam reviews. There are also others that use similar elements, referring to the app as smooth or user friendly while thanking BlackBerry. Some AP commenters also noticed the obvious fakes. Not all the positive reviews are fake, but they're at least very suspicious in this context (I'm only highlighting the ones that are clearly the same). We could just be seeing users who were paid to leave reviews and didn't change the suggested text, and other who decided to tweak it a bit.

bb2

It's clear the BBM reviews are tainted, but it's impossible to know how pervasive the problem is. Only reviews that include text show up as individual entries in Google Play, so there could be (and probably are) a lot more phony reviews pumping up the overall rating than what we're seeing. Furthermore, when you look at the reviews that contain none of these suspicious elements, they're pretty negative.

2013-10-22 15_55_22-BBM - Android Apps on Google Play 2013-10-22 16_35_59-BBM - Android Apps on Google Play

Almost all the users posting these reviews are from India or Indonesia, which could mean someone in BlackBerry's foreign offices got a little over-excited and fired up a Mechanical Turk (or similar tool) campaign to get more positive reviews. I'm not saying I absolutely know it to be a BlackBerry covert op, but who else gains from a successful launch of BBM? It is also worth noting you have to install the app to leave a review, so at least some of those 10 million downloads were paid for. This is a serious violation of the Play Store terms, and this is BlackBerry we're talking about – not some fly-by-night, single-man developer. What a mess.

Update: BlackBerry reached out with the following statement:

We have recently been made aware of a number of potentially fake five-star reviews of BBM for Android on Google Play. We do not approve of or condone such activities and are committed to working with Google to resolve this. There are also many genuinely great and useful reviews from our new BBM users on Google Play. We would like to encourage our passionate fans and users to continue to provide true assessments of the BBM experience through the proper channels.

This doesn't really tell us how the reviews came to be there or who was responsible. Hopefully we get a fuller explanation later.

Ryan Whitwam
Ryan is a tech/science writer, skeptic, lover of all things electronic, and Android fan. In his spare time he reads golden-age sci-fi and sleeps, but rarely at the same time. His wife tolerates him as few would.

  • Edward Germanotta

    Nobody cant blame them for try it

    • JensAstrup

      You used a double negative - meaning you essentially said people can blame them...

      • http://www.androidpolice.com/ David Ruddock

        You can't not blame him.

        • Edward Germanotta

          English is not my first languaje. sorry

          • JensAstrup

            I assumed so - wasn't being rude, just informative. I'm learning another language and I'd hate if I found out years later that I had been saying something wrong for years. (I told a guy in my class that lightning does not mean lighting and he found out that he had been using the wrong word since he arrived in the US)

    • Observer

      It's funny how this is only coming to light now because it's BlackBerry but this has actually been happening in the Google Play store with a bunch of apps for months now. It's one guy with the ability to control a bunch of gmail accounts at once. I've seen new apps instantly have a bunch of 5 star ratings in only a few minutes. Sorry to say but all the names seem of East Indian origin as well, unless that was the plan of the spammer.

  • Wazzifer

    It's funny tho.

  • silver_arrow

    I could just see the headlines if Google took the app down for faking positive reviews...

    • http://www.ScienceProUSA.com SciencePro

      They should.

      • PhilNelwyn

        Should we report the app?

        • KONG!

          I'm in

    • Mark

      I doubt they'll take the app down, but investigate and wipe out the reviews for sure. This very publicly shows that the integrity of the review system is in doubt. I would expect some kind of swift response.

      • SamBGoode

        About as swift a response as we saw with the way Google dealt with all the fake BBM apps stuffed full of malware. Classy much?

      • Cowboydroid

        I don't think anyone with a brain is going to base their opinion of BBM on a bunch of obviously fake reviews.

      • Cerberus_tm

        I wonder, was it ever not in doubt? Rule: when it becomes cost-effective to game a crow-based system, it will be done.

  • Testraindrop

    its kinda sad

  • polesmoker99

    Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing.

    • Alex

      Good stuff.

    • Punit Thakkar

      It really smooth fast and cool. will waiting for updates. love u androidpolice team. love u article.

      • http://www.vyralize.com/ Bradley W

        Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing.

        • jonathan3579

          I see what you did there.

          • http://www.vyralize.com/ Bradley W

            I can guarantee that no one paid me to say that. Oh wait...

        • andromint

          I'm not saying I absolutely know it to be a androidpolice covert op, but who else gains from the activity increase in comment section?

      • Mike Harris

        love u article.

        "Look at banner, Michael!"

    • http://riteshtripathy.wordpress.com/ Ritesh

      That had me in splits.. lol

    • Mark

      You took the words right out of my mouth. No really, the exact same words!

    • ari_free

      and smooth!

    • Sugavan

      Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing.

      • http://dennisbareis.com/ Dennis Bareis

        :-)

      • aritra

        You missed 'smooth'

    • Themask007

      Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing.

    • aang

      Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing.

    • avi

      Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing.

    • jeffrey6283

      Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing.

    • mobilemann

      wow, thread in one, bravo @polesmoker99:disqus

    • Jaime

      Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing. This article smooth my Android.

    • http://GPlus.to/Abhisshack Abhisshack

      Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing. This article smooth my Android.

    • Fitzelgard Allan Gerard

      I died LMAO

  • Alex

    There are services that you pay that leave you bunch of good ratings. I've got plenty of emails from them after i posted my first app in the market. Those services prolly outsource to spammers in another country. I guess blackberry paid for the service. Low..

  • Cro0707
  • Bongani Sithole

    I noticed this too ...what a hopeless situation... then they go on about number on social media ...

  • Lupe Fiasco

    Damn, sorta not surprised Black Berry would do this after all the fake apps and failed launch over the past few weeks. Disappointing to see this happen though.

    • SamBGoode

      Why did the launch fail? Because Google allowed a bajillion fake apps into the store, violating terms of service along the way, (to say nothing of trademarks, etc.) I am sure Ryan wrote an indignant article about this as well.

      • shonangreg

        The launch failed because BlackBerry let a beta version of the app get out. That app hammered their servers. It had nothing to do with the fake apps on google play, and this was determined within a day or so of the original story.

        • nimble_jack2

          The renegade app was posted by someone with the old beta, claiming it was the real deal. Learn before speculating.

          • shonangreg

            The "renegade app" was shared on forums and sideloaded; there was no need for the Play Store for those who can sideload. Do you even know what the means, you impudent little man?

            The numerous fake apps on Google Play were not related to the "renegade app". They were not waht they advertised themselves as being, yet people were downloading them thinking they were getting something from BlackBerry. Instead they got malware-infected screensavers and the like. These apps never so much as pinged BlackBerry's servers.

            Two different events. Wow. I know it boggles your brain, wimble jack, but its true.

          • nimble_jack2

            Yes, they were, and it show Google's lack of caring ir concern about the wellbeing of Android users. But the point discussed related to the single unofficial testing beta which was released, which I correctly addressed.

            Impudent little man - I love it! LOL.

      • mavericksid

        SamBGoode, you deserve a lot more down votes.

    • nimble_jack2

      BBRY has no need or interest in faking the reviews. Where's the upside? The only thing that matters s the download and take up number.

      • Averix

        Good reviews help drive downloads. Also, if each of these 65K+ reviews also downloaded the app, their download numbers could be inflated as well. I'm not saying BlackBerry is responsible for it, but they may have some mentally ill rabid fans out there doing this.

    • xBURK

      Ah, this is not BlackBerry doing this.

  • http://www.ScienceProUSA.com SciencePro

    How sad. Really pathetic.

    • GregKorman

      You really think BlackBerry did this? Putting clearly fake reviews up there, all clustered together with the obvious intent of getting caught and sabotaging their launch? Yeah, makes perfect sense.

  • sadak5

    The same happens in Mexico store:

    • http://www.androidpolice.com/ David Ruddock

      Quite.

      • Mark

        It's the Bilderbergs and the Masons! Close your blinds tonight, folks!

      • avi

        ..... yes it is

    • gierso

      Maybe all those fake reviews come from a common factor..
      They all downloaded the fake appss and didnt uninstalled and that app is spamming the real one
      Justo a conspiracy theory :)

  • someguy

    I wonder if this is happening in the apple app store as well

    • Ramakata Oblonsky

      No, all Apple app store reviews are real since they validate credit card of a reviewer, you can't use fake credit card without a risk go to a jail

      • Ncca78

        I post reviews on app store and never gave them my credit card info...

  • Mark

    What you have nothing else, desperate times call for desperate measures. It's no different to the Windows Phone disaster zone, where people are being bribed left right and centre to push the failed Microsoft OS.

    • yieldway17

      Seriously? I don't even know how this post is related to WP.

      • OSagnostic

        I know, he must be being paid by the Anti-Microsoft corp to say something bad about Microsoft in every post he finds.

    • Hans Pedersen

      Yeah, it's unfortunately pretty common practice from the big corporations. Not a big cost for them to hire a firm to spam for them. The first time saw something of this kind was back in the early days of Android, there were copy-pasted success stories about how great life was for the writer and his family for switching to iPhones. Some times you could see people from completely different continents writing the exact same story on Facebook, down to the spelling errors.

  • deltatux

    BBM isn't as terrible as Android Police painted it in their review tbh. I have lots of friends who are genuinely excited and have been using it since it came out. Sure it doesn't really replace what Hangouts and WhatsApp have been doing but the app is still a great communication tool. I use it more often than Hangouts or WhatsApp myself.

    • http://www.androidpolice.com/ David Ruddock

      Yeah, but it is user friendly very smooth? IT IS?

      • deltatux

        It's rather user friendly, could be because I use multiple operating systems daily. I can adapt to different UIs pretty easily. It's very smooth though...

        • Jonathan Jin

          *whoosh*

  • Notta Fayknaim

    Thank you androidpolice team. I was waiting this article. It's really great user friendly and well writing.

  • Aaron T.

    Definitely noticed this after using the app for a while. Went to write a review of the many annoyances in the app, only to discover a ton of perfect ratings. It didn't make sense at all.

  • Frettfreak

    Not really surprised by this. When they actually used the app and realized it was lacking in every major way they had to do something You know. I was pretty excited for it to finally come to android. And I was one of the people saying that this app could actually make an impact. However, after using it for a day I reverse my position. App is ok. But just ok. Where I find it glaringly lacking is when I switch from BBM to hangouts. The ui is just so much better in hangouts imo. Makes it hard to use BBM. No to mention that with the keyboard up you have such a small window to actually see messages in. Will end up uninstall in and waiting for hangouts update.

    • SamBGoode

      How was it lacking?

  • marcusmaximus04
    • http://www.androidpolice.com/ Artem Russakovskii

      Hopefully, you put in the your app in there because you wanted to show an example, not point out that you've just placed the order. Right, RIGHT?!

      • marcusmaximus04

        Umm... I mean... Of course!

        (In case anyone's sarcasm detector is broken, I just copy/pasted the link they sent me via email)

        • TSON1

          package el cheapo sounds like a male hooker in Mexico.

          • soy

            That made me lol in real life

        • http://www.bordersweather.co.uk/ Andy J

          The fact you now have a review on the Play Store that says: "Thank you so much MarcusMaximus team. I was waiting this app. Its really great user friendly and smooth." is highly suspicious.... I guess you went El Cheapo

          • marcusmaximus04

            Ya... I saw that. I guess someone saw my post here and decided to make a joke. Not really sure what to do about it other than reporting it to the play store(I appreciate the humor and everything but this could/does reflect poorly on my game, which I've put quite a bit of effort and time into)

          • Arsalan Afzal

            Lol apologizes to the app developer for that. I was just directing a seemingly benign form of dry humor towards his app. Didn't really understand the context of how people could misinterpret my joke. Removed the joke regardless

          • http://www.bordersweather.co.uk/ Andy J

            I knew it was a joke, it had to be.... Google would easily be able to create an algorithm if lots of apps suddenly started getting reviews with the exact same wording right across the PlayStore :) I thought it was funny, but others might not :)

      • chinna_rao

        @artem : ummm...are you going to correct ur typo?
        or do you think you can get away with it? :P

        • http://www.androidpolice.com/ Artem Russakovskii

          Yes, yes, I will (I have). Shame on me!

      • RitishOemraw

        Thank you so much androidpolice teammember Artem. I was waiting this reply. Its really great user friendly and well writing.

  • Grimmjow

    5 star ratings is still not going to save them.,

  • smilyface

    Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing.

  • Cliffon

    Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing.

  • Hiya_tiger

    Thank you so much androidpolice team. I was waiting for this article. It's really great; user friendly and well written.

  • RenatoFontesTapia

    This is so so sad...

  • Andrew K.

    Thank you androidpolice team. I was waiting this article. It's really great user friendly and well writing.

  • DoubleP90

    There are services that put you hundreds of ratings and reviews, I've received some spam like this myself.
    But i don't think blackberry would be so desperate (I'm not that desprate, would they be?), this could have been done by someone from the competition, someone might have sabotaged the rating so people would see it and blackberry would lose a lot of credibility.
    Well I'm curious to see the outcomes

  • John Smith

    canuck crackbabies over at CB.

  • ram

    these days tons of apps are spending money on users to write 5 star reviews...so BBM spent little more...that's called Fake reviews...yet to test it!!! hope it will be good..:)

  • DoubleP90

    Oh and Thank you so much androidpolice team. I was waiting for this article. It's really great user friendly and well written.

  • Gus70

    Thank you so much androidpolice team. I was waiting for this article. It's really great; user friendly and well written.

  • Alvin Brinson

    The bigger they are, the harder they fall.

  • John Smith

    is someone alerting Google? will they care?

    • SamBGoode

      John Smith -- why do you care? A lot of posts on BBM for someone who claims not to care about BBM.

      • John Smith

        i care because i want American truth and justice! not canuck lies and socialism!!!

        • SamBGoode

          Truth and Justice and the NSA! I mean, spying on your own citizens -- how American is that?

          • John Smith

            canada lives off the goodwill of the American people. never forget that.

          • SamBGoode

            Why the threats, dude? Sounds like you have some issues.

          • Rayun

            I don't even know how to begin responding to this ignorant comment...

        • Ror

          Don't forget their godless Communism and maple syrup.

  • Wayne Randall

    Thank you androidpolice team. I was waiting this article. It's really great user friendly and well writing.

  • Mark

    "but who else gains from a successful launch of BBM?"

    A share holder. Simple pump-and-dump scam. These happen all the time, particularly with troubled companies with a lot of uncertainty or risk in the near future.

  • http://riteshtripathy.wordpress.com/ Ritesh

    This is a bit too dumb and lame, but I'm pretty sure everybody's doing it in some way. Paid shills, trolls, spammers, even journalists and entire media outlets. Remember all those almost identical "iPhone made my life heaven overnight" stories from all sorts of places? Yeah. Microsoft, Samsung, Apple etc etc. I wish we lived in a cleaner world but this is how it is..

  • ScottColbert

    All that's missing is a variation of, "Me love you looonngg time!"

  • brian

    Egad. Lots of peasants barking on this site.

  • Arcest

    Google must take ownership of apps punctuation. There are so many apps whose stars don't correspond to the app quality.

  • Mike L

    Thank you so much AP team, AP site very easy to use and smooth my android. Can I also please purchase for self 1,000 pair of ugg boots as thank you gift?

  • ari_free

    It's official: Jar Jar Binks and Yoda love love love BBM
    By the way, did anyone notice that Ndi Sandi signed off as Terima Kasih and that Su Dimin signed as Riandra Gosal?

    • ari_free

      I've been waiting for you, BBM. We meet again, at last. The circle is now complete. When I left you, I was but the learner; now *I* am the master.

      And really great user friendly and smooth.

    • nxtiak

      "Terima Kasih" is Indonesian for "Thank You". It's not a name, it's their language.

  • SamBGoode

    Hey Ryan,

    SlashGear thinks it is smooth too:

    "The app is notable for its smooth, high-performance functionality, as we described in our hands-on yesterday. Upload and transfer times are proving fast in early tests..."

    http://www.slashgear.com/bbm-for-ios-and-android-tops-10-million-downloads-in-first-24-hours-22302696/

    Also:

    http://www.slashgear.com/bbm-android-and-ios-apps-hands-on-21302275/

    Hmmmm -- who got to them? Hmmmm.....

  • goldensnakes

    I think its auto posting when people sign up.

  • Najib Razak

    Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing.

    • MeCampbell30

      You win the internet.

  • blobie (blob-ee)

    very cool. thank you so much android police team. this review very easy to use and smooth.

  • joel

    Most people are receiving emails telling them they are on a waiting list, and cannot currently use the APP. That deserves 0 stars!

  • RC

    Wow. So legit. Such blackberrie. So wow. Thank you, wow.

    • Layman76

      Much smooth
      Very waiting
      So user experience
      Wow

  • http://lexdepraxis.wordpress.com Lex dePraxis

    after thoughtful investigation, I'm pretty sure this is what they actually meant in those reviews.. :D

    • SamBGoode

      The hate!

  • Andre

    dude...those are Indonesian where the BB users are still many (most BB users in the world?) and BBM is an "In things" there. And usually they just copy past the english comment in play store

  • ColinM

    Smooth smooth smooth SMOOTH!!! SO SMOOTH! I was looking at all of the reviews after reading an article on BBM and had to laugh at how obviously fake everything was haha.

  • xBURK

    So they let fake BlackBerry apps fill the Google Play Store and now this? I personally use a BlackBerry Z10 and have never been to this Store before . Crazy what they let happen here. Anyway, I'm glad that at least Apple and Android have the very basic version of BBM. I have tons of Friends on Android and it's been nice to connect today. Working great. It will be much better when voice and videos calls are added like the standard app on BB10.

    • nxtiak

      Of all your friends who have iPhone and Androids, you were the only one with a Blackberry and you forced them all to install BBM just to talk to you? LOL. I think you're the one that should switch to iOS/Android and get with the program.

      • xBURK

        Ah, no. Where did I say I made anyone do anything? I have many friends who own BlackBerry's also lol. The others just wanted to get BBM. No different the the other millions of people.

  • xBURK

    Funny how people are saying BlackBerry is doing this? It's not out of the question, but they are not this stupid to make it look so obvious. Trust me, I've been with them for years.

    • jonathan3579

      That doesn't mean your viewpoint on them isn't slightly jaded because you've been with them for years. I fail to see your point. I've got an obvious bias for Google products since "I've been with them for years."

      • xBURK

        I can see how that was confusing. Sorry. I guess I'm trying to say that I wouldn't put it past BlackBerry (or any company) to fake reviews. Because I've been with them for years, I realize their employees are way too smart to make it look this obvious. (only if they decided to do something this stupid of course)

        • jonathan3579

          Ah, I understand you now. I'm sure this will eventually get some more light on it OR a vast majority of those reviews will disappear without a peep. (At least that's my take on how this will get resolved - loudly or quietly.)

  • Bruce Higgins Jr

    I just gave it the worst review ever. Installed it for 10 minuted and immediately uninstalled it, the app is TERRIBLE ! They are way too late to the game and this article is great because I truly believe they are posting fake reviews, you are so on point for writing this article ! Who would use this app? Terrible !

    • SamBGoode

      You used it for **10 minutes**? And qualifies you to review the thing? Did you even send a BBM? You are no better than the alleged astroturfers cited in the article.

      And fwiw, the tech blog reviews have generally been quite positive, (ol' Ryan here being the exception.) SlashGear said the following:

      ""The app is notable for its smooth, high-performance functionality, as we described in our hands-on yesterday. Upload and transfer times are proving fast in early tests..."

      http://www.slashgear.com/bbm-for-ios-and-android-tops-10-million-downloads-in-first-24-hours-22302696/

      • Sahil Chaturvedi

        Of course not. I used it for about a minute. The app is ugly as f*ck. Using BB10 design guidelines on Android? Not worth my time.

        • SamBGoode

          So you like to use pretty software? Pretty software that pipes your personal info to HQ? A pretty little cog in someone else's machine. Pretty pretty pretty. I hear ya, man, I hear ya....

          • Sahil Chaturvedi

            What are you even talking about? If an app gives a bad user experience, I'm simply not using it.

          • SamBGoode

            By your own words you used it for a **single minute**!! How can you possibly evaluate the user experience in a **single minute**??? And again, by your own words, you said the reason you rejected it was not because it gave you a bad user experience but rather because you found the aesthetics objectionable. "ugly as f*ck", to quote you more properly. Grow a pair and stand by your statement.

          • Sahil Chaturvedi

            Alright, sorry if I cursed. Let's keep this respectful? :)
            My point is, it's easy to tell when an app is designed badly. You don't need to use it for days to know, especially with an app as horribly butchered as BBM.
            It may fit in around other BB apps, but certainly not here in Android!

            That was my point :) I'm open to your opinion though, too.

          • SamBGoode

            Like everything else a messaging pgm will be a matter of taste. BBM stands out in certain respects. For me, I like it because:

            1. It is very fast and crisp. It feels like you are actually having a conversation via text as opposed to sending characters into the ether and waiting.

            2. Read receipts. You know when someone has actually read what you sent. No one else has this. Again, this makes it feel far more like a conversation.

            3. Group functions. Way more here than other services provide. Tasks, events, shared pics and files. A really good way to organize people.

            4. Privacy. Not everyone cares about this. But I do. I don't want people bugging me unless I explicitly allow them to bug me. BBM's dual opt-in addresses this. Also, I don't like giving my phone # out. Again, not everyone cares about this, but some do.

            I appreciate that the design clashes with what you normally expect on Android. But that doesn't mean it is a bad design. BB10 conventions are used but before you slag them for being "BlackBerry" understand that the design group that did this was the The Astonishing Tribe (TAT) out of Sweden. These guys are very well respected and have done a lot of work for different mobile platforms, including a lot of work for Android.

            There is a reason why BBM is so popular, even for those who have moved on to other platforms. I know everyone here hates BlackBerry the company, but that should not cloud one's judgment when it comes to BBM. You should give it a shot and decide for yourself.

          • Sahil Chaturvedi

            Oh, I definitely agree with you. BBM is the MOST functional messaging app till date.

            And I totally get what you're saying; I don't hate BlackBerry at all. In fact, I'm rooting for them. I WANT them to make good products. Personally, I choose design over "more features" which is why I'd never use this app. Even simple things, like the fact that they chose a really ugly font.
            But I can give it another shot, because you're insisting! ;)

            I hate to plug myself, but these are the reasons why I uninstalled it.

            http://androiddesignrants.wordpress.com/2013/10/22/why-i-uninstalled-bbm-right-away/

          • SamBGoode

            Speaking of fonts, BBM for iOS now crashes with iOS 7.03 update. Why? Because Apple removed the font BBM was using. When was the last time a company **removed** a font from a minor update? What was the possible reason for this? Except maybe to break BBM? Hey, now that we're on conspiracy theories and all....

        • GregKorman

          Hate hate hate

  • Bruce Higgins Jr

    Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing.

    • http://mobers.org/ psydex

      and smooth!

  • Nathan

    Report the comments as spam and get google's attention!!

  • w1z

    Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing.

  • Roger Siegenthaler

    Any company that has a messaging app that is begin kicked in the ass by whatsapp can profit from BBM getting more popular, if people get used to installing multiple apps their's might be one of them :)

  • Marcell Lévai

    My opinion: ugly, user unfriendly, self-hyping crapware. No go.

  • Ettohg

    The same thing happened with Disney's "Where's my water 2", but Disney is smarter. They copy & paste random internet sentences, so the review won't be detected as identical. You can see that because... Well, a five-star review that says things like "hey, how are you, long time no see" or where the letters in words are multiplicated (like "maiiiiiiiiil") or contain numbers (like "t00ime") is unlikely to be real.

  • avi

    I know india,, no offence ,,,,, but there must be a company for it

    • mavericksid

      Yeah, because most of the brilliant one's are from india. Outsourcing/Brainsourcing.

      • anon

        they outsource all the crap jobs, if you don't know..

        • fusia

          in Amazon Mechanical Turk you can find entries for such fake reviews

        • mavericksid

          Still they earn more money than you do, if you don't know.

  • jurrabi

    I see a 4.9 star right now. Definitely something smells rot in the BBM house.

  • deerawan

    I'm from Indonesia :D

  • gumbald

    Thank you androidpolice team. I was waiting this article. It's really great user friendly and well writing.

  • Dave

    There are so many people are now trolling them! "Trolololololo Thank you so much blackberry team. I was waiting this app. Its really great user friendly and smooth"

    • SamBGoode

      Trolling is the right word. Notice how Ryan did not object to all the malware-infested fake BBM apps that were posted to Google Play a few weeks ago, violating Google's terms of service and BlackBerry's trademarks and causing the delay of BBM's release. Notice how he did not "demand an explanation" from Google for that. Nope. It is only when he can get a shot in on BB that he bothers to put pen to paper. That's called trolling. Classy that.

  • imsoupercereal

    And that's why you don't farm out your fake reviews to the cheapest bidder in India.

  • Armus

    Busted?! Please. No one cares what blackberry does any more

  • Tahsin Ahmed

    I see. That's why they were taking a long time to release the app.

  • ed

    I'm not surprised: RIM/BB have already been caught stuffing blogs and forums with positive comments.

    • GregKorman

      This is a blatant lie and you know it. Such hate. Seriously wtf

  • KONG!

    BB has given an explanation..now it's google turn to give an explanation

  • Samuel Hart

    I'm not sure BB would use such cheap reviews to boost it.... it's so obvious they're fake :/

    • SamBGoode

      Indeed, they are so obviously fake it makes you wonder if this is an effort to deliberately discredit the company.

      • UniBroW

        I just posted the same thing, I wouldn't be surprised in the least if it was an ex-employee. I'm not a fan of blackberry at all but one has to wonder.

  • UniBroW

    putting on my tinfoil hat here but since these reviews are so painfully obvious, could there be a remote chance that an ex-employee paid one of these firms to do these painfully obvious reviews thus making his/her old employer look like they paid for positive reviews?

    • GregKorman

      You would only need a tinfoil hat if the idea that BlackBerry would sabotage their own launch by doing this DIDN'T strike you as odd.

      Whoever did this obviously wanted to get caught.

  • anon

    Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and smooth.

    • Nerds Logic

      Wow....Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and smooth.

  • deadpenguins

    Is it wrong of me to have contributed to the mess by adding my own copied and pasted review on Gplay?

  • Dillon Lawrence

    [Enter original content here] Thank you so much [enter development team]. I was waiting this article. Its really great user friendly and smooth.

    Yours,
    Thorsten Heins (who certainly did not pay for these reviews)

  • Lawrence Robinson

    Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing.

  • my way

    These fake review force me to re-think again installing BBM on my android phone.
    I need a messaging app that I can trust, not the one that start with lot of fake review.
    Just saying..

    PS: I'm sure BlackBerry Australia is behind this, continuation of their Wake Up Be Bold campaign from last year, LOL :D

  • GregKorman

    This is clearly sabotage against BlackBerry since it is SO SO easy to detect the fake and clustered reviews . This has had exactly the effect whoever did this wanted: to cast a bad light on the app, and the author of this article bought it hook, line, and sinker.

  • b0b

    We can only hope that variations of "Thank you so much team. I was waiting this app. Its really great user friendly and smooth." becomes an Internet meme fast, polluting every app review.

    That's definitely the future of reviewing!

  • fredphoesh

    Wow.... I had been puzzling over why on earth this BBM was SO popular, I mean, it isn't nearly as powerful and versatile as Google Hangouts... so what is the point of it... Now it seems possible that someone managed to spoof the comments, and probably the downloads too... but 10 million of them? Hmmm.. pretty darn clever spoof if that's what it was!

  • mbdr

    Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing.

  • shikhar

    Its the earthlings trolling blackberry :P

  • Herry Susanto

    Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing.

  • lilmoe2002

    loool.
    Don't worry, it's all just people trolling the original comment who's reviewer posted that with 3 stars (instead of 5), and weak grammar.

    People are just having fun, check out the Samsung Push-Notification service app on the play store. Nothing's fishy, just people having fun.

  • http://mobers.org/ psydex

    Thank you so much androidpolice team. I was waiting this article. Its really great user friendly and well writing.

  • http://trapchan.blogspot.com trapchan

    Well ... I think Indonesia (and maybe India) is the only country where Blackberry still mainstream.

  • deloresadamsx

    Recently I was really, really low on cash and debts were eating me from all sides! That was UNTIL I decided to make money on the internet. I went to surveymoneymaker dot net, and started filling in surveys for cash, and surely I've been far more able to pay my bills!! I'm so glad, I did this! With all the financial stress these years, I really hope all of you will give it a chance. - 8e3h