Samsung's ChatON comes pre-installed on a good number of the world's Android devices, and while many of you would take that as reason alone to overlook the app, a good number of other people take the time to check it out. 100 million, apparently. Samsung's happy to announce that its instant messaging platform has doubled the number of users it had back in May. Their excitement is understandable, considering the app first launched in October of 2011. Suffice to say, it took much longer to get the first 50 million users than the second.


ChatON comes pre-installed on most Galaxy devices, and given how Samsung has been selling these devices like gangbusters, a solid number of Android users lay eyes on the app icon at least once, even if they never give it more than a passing glance. That's not to say that the app is exclusive to Samsung devices - users can also communicate using iOS, Blackberry, Windows Phone, and PCs. The service also transcends borders, and it's increasingly popular in Europe and the Middle East.

Since each user needs a Samsung account ID to use ChatON, this rapid growth could make it easier for more people to adopt additional Samsung hardware and services in the future. Whether or not you ever intend to use ChatON, it's a service to keep an eye on. Samsung is not content to push hardware alone, and their current offerings could be just the beginning.

Source: Samsung

Bertel King, Jr.
Born and raised in the rural South, Bertel knows what it's like to live without 4G LTE - or 3G, for that matter. The only things he likes sweeter than his tea are his gadgets, and while few objects burn more than a metal phone on a summer day, he prefers them that way anyway.

  • Carlos


  • T S

    let me just add this to my twitter/fb messenger/google hangouts/regular text messaging repetoire. .and by that i mean. no.

  • Adie

    The most successful bloatware.

    • Enes Taşdemir

      It's not a bloatware if people are using it.

      • Martijn

        That's why Adie is right

        • Enes Taşdemir

          There are 100 million users created or used their account to log in to this app. While we don't know how many people using it actively, there are 100 million accounts for it , what do you have to prove people don't use it other than you being a childish samsung hater?

      • mesmorino

        Usage numbers are not a criterion of what makes something bloatware.

        For years millions of people used Internet Explorer and Windows Media player, the original bloatware programs

        • Enes Taşdemir

          But in this instance, people know there are other programs, I don't think there is anybody who buys an Android phone and doesn't know there is an app called Whatsapp, if somebody don't, I don't think they take their time and create an account for ChatOn anyway. The users wonder and create a amsung app and try it, it's not the same with your examples.

          • mesmorino

            People also knew about Firefox, Opera, VLC media player, Winamp, etc.

            The point isn't that there weren't alternatives of that people did or didn't know about them, it is that those default programs came preinstalled, and until very recently were unremovable without breaking the OS - much like bloatware on phones nowadays, which are unremovable without rooting

          • Enes Taşdemir

            But you had to use IE to install them, so you had to use it. I also used windows media player daily, not because I had to, but because I liked it, same thing with ChatOn it isn't a bloatware to me. I see your point but I was pointing there are 100 million people who just tried it, not because they had to like the IE, because they wondered.

          • Brian Iturralde

            i still use media player, is that wrong ?

          • Enes Taşdemir

            I have used media player for a long time, too.

          • andrew__des_moines

            No -- irrelevant.

          • http://GPlus.to/Abhisshack Abhisshack

            yes certainly :P , try MusicBee its much better

        • http://tsurufoto.com/ Aaron Tsuru

          Man, when IE first came out... it was awesome!

          • ElfirBFG

            I guess if you wanted to be an Explorer. I preferred to be a Navigator.

          • http://tsurufoto.com/ Aaron Tsuru

            I was a navigator, but IE was soooo much faster back then! Oh but then Firefox came along. Then Chrome.

        • meelyg

          Then came Dora

      • Adie

        People will download use any new app, and if there is an inbuilt app there is a surety that the user will at least check it out once. When ever a chat app comes out everyone will run to download it and make an account on it, but what matters is how many users stick to it. Also chatOn is included with many Samsung feature phone which don't have any other IM apps. So its only the lack of choice rather than usefulness I would say.

        • Enes Taşdemir

          So, none chat apps is better than ChatOn? Samsung saw there were not good chat apps on their market and put theirs on the phone, how come this is a bad thing?

          • Adie

            Not being able to uninstall it is a bad thing.

  • oguzbilgener

    I wonder how many of them actually use it. Well, at least my friends don't.

  • Sqube

    Are they counting active users, devices sold with the software installed, or what?

    • DennisHeffernan

      That would be my question as well. My Note II is rooted and ChatON was one of the first things to go. To me it looks like a solution to a solved problem. Why on earth would I need *another* messaging app? Did SMS/MMS suddenly stop working?

      • Enes Taşdemir

        Yeah, because having an sms plan with an internet plan is the best way. Also apps like ChatOn and Whatsapp are instant, wheras there is too much waiting time for sms.

        • DennisHeffernan

          I don't use SMS a lot but when I have I've never had to wait very long for it. I'm sure the delay incurred by waiting for the other human being to compose a reply is longer than any latency in the system.

          I simply don't get it. People are oohing and aahing over BBM, too, and I haven't heard one competent account explaining what apps like this are actually going to *DO* for me that I can't already do.

          • ElfirBFG

            Thank you. I've had unlimited SMS since my SLVR L7, so I've never quite understood these SMS replacement services. I use only FB messaging(not the standalone app) because I can continue conversations from a keyboard, that and I use FB anyway.

          • mesmorino

            They provide more functionality in a variety of ways. I have an unlimited SMS plan AND an unlimited Data plan. Sending a picture via MMS is not included in this plan, and I can't even send full audio tracks. And if I'm not within range of a cell tower I can't even use SMS at all.

            Contrast that with Whatsapp, which doesn't charge me extra for sending a multitude of file types, include ones that you can't even send by SMS or MMS. And as long as I'm in range of a wifi signal, I can use that and Whatsapp still works.

            SMS is fine if all you're ever going to send is pure text messages. Me, I prefer the flexibility afforded by being able to use either my Data plan or a Wifi signal, and the ability to send richer content than mere text (which is also limited in the number of characters you can send at a time).

            Given my unlimited SMS plan and my unlimited Data plan, I much prefer using the latter. You are simply able to do more, and do it easier too.

    • csharpner

      It appears to be number of people that have created an account. That includes ME, but I've never actually used it.

    • Martijn

      In order to open up many featurs on a Samsung Device, you need to register for a Samsung account. When I did, all of a sudden Chat On was activated too. While I NEVER received or sent a message in my life, I'll most probably belong to the many new "users" (aka "forced, inactive signups")

  • anzensepp1987

    In my opinion ChatON is a failed iMessage-competitor. If some of my relevant contacts were using it, I would also do so, maybe. But a Messenger just for me alone is a bit pointless.

    • Martijn

      iMessage is also failing. It's clever clinging-on-to-SMS positioning will soon become it's death sentence. The less one uses SMS, the less one uses iMessage too.

      ChatOn is porbably more an attempt to copy BBM.

      In all cases, iMessage/ChatOn/BBM are focused on a device monopoly strategy which is outdated. You need to "text friends" (period), you DON'T need to "text friends that have the same phone brand"

  • Zak Taccardi

    I thought this was going to be cool, but it's ugly as sin.

    Hangouts any day over this.

  • http://ishq-e-mustafa.blogspot.com/ Abdulmusawwir Qadri Barkaati

    Consider it bloatware!
    Whatsapp to go :)

  • ShahinTr

    I hope this is a joke, the current and last phone I've owned, both featured this, it's UI was horrific and it was a pointless bloatware app.

  • mesmorino

    I was gonna give it a go, until I found that you had to create an account. If I didn't already have a Google account I wouldn't even give Hangouts more than a disdainful glance

  • roberto

    Samsung should concentrate on building good hardware. Their software is a mess. Chaton looks like a 2.3 app since the beginning. Samsung is doing wrong things since they're #1. The way the star was rising, the same way it's falling down - beginning now. Believe me.

  • gbyers72

    That's because Samsung bundle that shit with every Samsung phone.......like imessage

  • John

    Samsung also offers a ChatOn Windows 8 app that is preinstalled in Samsung laptops. There is also a downloadable Windows desktop app.

  • Vardan Nazaretyan

    So there are actually people using that?

  • N

    Yet another chat app. Yaayyy...

  • John Smith

    What's so good about this app? Can I use it to pick up a stranger in a bar for a casual encounter ?

  • Sam

    It is bloatware wether we use it or not. Bloatware is any unnecessary software which cannot be uninstalled. I think Samsung apps suck and the Samsung apps store is pointless. Please don't be morons people. Get cranky. Samsung will be the next apple if we don't fine them he'll.