Google will soon roll out changes to Voice intended to prevent unauthorized access to our voicemail inboxes. To access accounts via phone, you will now have to call from a verified forwarding number. If you're calling from a number Google doesn't recognize, you will be prompted to enter a verified number instead. In addition to this, PIN codes can now be up to 10 digits long. These changes will take effect starting on the first day of October, and anyone who signs in via a web browser should receive a notification giving them a head's up.


If you want to tinker with your phone forwarding or voicemail settings before these changes take effect, here are instructions for doing so straight from Google.

  1. Click Settings at the top of the page.
  2. Select the Phones tab.
  3. Select the Edit button under the phone for which you wish to change voicemail settings.
  4. Click the Show advanced settings link.
  5. In the Voicemail Access section:
    • Select 'Yes' to have direct access to voicemail when calling your Google number from the phone in question. When you call your Google number from that phone, you will connect to Google voicemail. You may be prompted to enter your PIN, depending if you've selected the 'PIN required' radio button.
    • Select 'No' to have the call ring through to your other phones unless you press * and enter your PIN to check voicemails from this phone.
  6. Click Save to save your setting.

Source: Google

Bertel King, Jr.
Born and raised in the rural South, Bertel knows what it's like to live without 4G LTE - or 3G, for that matter. The only things he likes sweeter than his tea are his gadgets, and while few objects burn more than a metal phone on a summer day, he prefers them that way anyway.

  • Nathan V Hohsfield

    Yaaay they did something with google voice! Now, about that hangouts integration...

    • Justin W

      I'm hoping that's coming with the KitKat announcement in October some time.

      • dogulas

        If they don't add MMS to google voice as well as integrate it into hangouts or modernize it, I think I will be ditching it. It has been too long of a wait.

        • Justin W

          As it stands, I don't have a problem with the service. The app, on the other hand, needs to go. I would like it to be built into Hangouts because then I could use the gorgeous app (not many people I know are on G+), but I demand they fix threading (by fixing the Voice app or integrating it into Hangouts) - that's the only thing that drives me nuts. MMS should be coming soon also (I hope).

  • chriscarver

    Awesome. Hopefully Google Voice won't be the neglected child anymore. It has potential.

    • dogulas

      Yes please. It has been way too long.

    • John O’Connor

      If they integrated some of that Google Now speech recognition it may make the voicemail transcriptions useful instead of just entertaining.

  • GreatNews

    who cares now about security when the whole program is going dead under our arms! let them first update the app to todays look and so on

    • dogulas

      Yeah it has been very neglected. Time for a major refresh. And MMS.

  • Chippah

    Still cant upload my SPOCK custom Voicemail greeting, so people calling me get nothing but a beep.. suckas.

    • wakeboarder125

      You need a computer and an MP3 player. Plug the mp3 player into the microphone port on the computer then add a new greeting by calling your Google talk.

  • fonix232

    Hmm... what about improving the list of countries it is available in? That would be a change warmly welcome by many...

  • Neil Lubke


    • gladgura

      Give us all MMS!

    • dogulas

      Mini mammary syndrome?

  • John

    I wish they'd update their God awful Voice app. It works, yes, but it's obviously very dated compared to some of their recent app updates.

    • quick

      Works, barely too. Everytime I try to playback a voicemail it stops playing randomly. I have to push play 4-5 times.

      I'm going to assume this protection being added it also a way for you to authorize hangouts to use/integrate your Google Voice account. At least it better be... its taking forever!

      • John

        Yeah I hate that bug. If you want to stop that, hit the refresh button manually before clicking on the voicemail. I know it refreshes onLoad, but you have to hit refresh again yourself to stop that annoying bug

        • quick

          Thanks for the heads up, I will definitely do that!

        • John O’Connor

          I do the same. Sad that we even have to do this workaround

  • Cory_S

    I thought that was how it always worked... could people access their voicemail without aPIn and not calling from a verified number before?

  • http://www.marklaflamme.com/ Mark LaFlamme

    So many other issues I'd rather see addressed. But they're doing SOMETHING, I suppose, so that's a good sign. I don't like Voice, but I kind of need it.

  • KChristainsen

    I find it interesting that no android blog didn't mention google hangouts integration. I think they know something is in the pipeline and hopefully we see it this fall.

    • http://www.androidpolice.com/ Artem Russakovskii

      no android blog didn't mention

      So everyone mentioned it?

      • KChristainsen

        Maybe I need to go back to school. No one addressed the need for future google hangouts integration which every user wants right now. Being a conspiracy theorist, i hope it means its coming closer to this.

        • Justin W

          I'll just sit here and theorize with you, because I want it too.

  • mgamerz

    Google Voice is pretty much summed up as this: http://cdn.theatlantic.com/static/infocus/costa011612/c01_36991800.jpg

    • dogulas

      I've been holding or for so long, waiting for it to become awesome. KitKat is the last chance I am giving Google voice.

      • Scott

        What does an operating system version have to do with updates to an independent app?

        • Justin W

          I don't know the answer to that question, but I'm hoping they announce full integration at the event that includes the KitKat features/Nexus 5 announcement.

        • dogulas

          No idea. But I hope it does.

  • Linx

    Well they are finally doing something!!! Bout damn time!!! MMS better be up next.