16
Aug
wifiicon

If there is one thing we all eventually rely on with mobile devices, it's having a sturdy Wi-Fi connection. Whether it's because of a low data cap, you live or work somewhere with a weak cell signal, or like me, the local cellular technology is stuck in the stone age, you probably have a few wireless networks saved on your phone or tablet. While you probably take it for granted that your devices will automatically connect to these networks when they are in range, some people are finding that feature hasn't been working as expected since upgrading to Android 4.3.

The common thread among the complaints is that taking your device beyond the range of an access point for more than a few minutes can leave it unable to automatically reconnect when a signal is found later. In most cases, this can be temporarily fixed by toggling Wi-Fi off and back on again, or even just entering the list of networks; either method initiates a scan and quickly joins a saved network with the best signal. The problem seems to be most common on the Galaxy Nexus, but a few Nexus 4 owners have also been affected, myself included. Some reports go on to suggest the bug occurs more frequently when connecting to older Wi-Fi routers, but that may be coincidental.

wm_IMG_6494

To some, this may be little more than a minor inconvenience or simply irrelevant. However, for others, the results could be more serious. The most important side effect may be substantially higher data usage on your cellular connection. Many people make a habit of updating apps and downloading larger content at home or at work where they won't be in danger of exceeding the monthly data caps imposed by their cellular carrier. Typically of lesser concern, but certainly relevant to Galaxy Nexus owners, transmitting data over cellular connections tends to drain battery life much more quickly than doing the same through Wi-Fi connections. Of course, there are plenty of other reasons for preferring, or even needing to connect to a local network.

Despite growing attention on the AOSP Issue Tracker, which has already earned 117 comments and 79 stars, the Android team has yet to officially acknowledge the bug. If you've experienced this for yourself, raise attention by starring the issue, and of course, leave a comment if you've got anything useful to add (please, do not leave 'me too' comments there). In the meantime, stevensoaj on xda-developers has documented the setup of a simple Tasker profile that regularly resets Wi-Fi whenever it is turned on but not already connected. Until a true fix can be found, this is probably the lowest maintenance solution available. Let's hope that this bug sees the same speedy resolution we've seen with so many others.

Thanks Aaron.

[AOSP Issue Tracker #58230, XDA-Developers thread]

Cody Toombs
Cody is a Software Engineer and Writer with a mildly overwhelming obsession with smartphones and the mobile world. If he’s been pulled away from the computer for any length of time, you might find him talking about cocktails and movies, sometimes resulting in the consumption of both.

  • Zach Bonjour

    No problems with my 4.3 Nexus 10!

  • nawa

    Yep, have this problem on first gen Nexus 7.
    So this is the same problem as with mobile connection? You know, when phone shows connection working, but it does not.

    • http://www.androidpolice.com/author/cody-toombs/ Cody Toombs

      I'm not exactly sure what you're describing, but I think that's a separate issue. If you're talking about being connected to your cellular service, but not being able to get data, then it's a separate issue. Feel free to elaborate if I've misunderstood.

      • EH101

        I think he means that the bars and arrows for wifi show you're connected but you don't get any actual data transfer. (this rarely happens on mobile data for me) And he's asking if that is what is going on here.

        Hopefully this makes sense. Lol

        • nawa

          Exactly. The problem of this problem is that it is really hard to describe it to anybody who didn't encouter it :D

  • spacekobra

    Yes, I have this issue. I was wondering if it was a bug or my modem.

  • Matthew Fry

    I've been getting frequent loss of connection but I honestly haven't had a reason for my Nexus 10 to leave my house's wifi range.

  • Richard Mircea

    Same problem on my nexus 4.i have to switch it on & off once or twice to connect.

  • Andrew

    Nexus 4 and Nexus 7 - no problems with Wi-Fi.

  • AllenA

    I got it on my Gnex, BTW my router is a new model just purchased.

    • Greyhame

      I've seen it happen as well (VZW GNex). I'm also having problems with 4g/3g handoff and reconnection, but as I'm using a custom ROM (Shiny and near stock as possible tho) I'm kind of SOL on this one. BaldwinGuy77 (Shiny dev) said it won't be remedied until a phone running with 4.3 actually drops on Verizon. Having patience is hard.

  • haha

    n4 & n7 no probs here

  • Magneira

    Yeah me neither, check your routers probably those crapy tp link or d link ones

    • sheppo

      what if your on a public wifi?
      everybodies iphone works ok but my android loses its connection.
      not that simple is it buddy?

  • jp-

    I've had this or at least a similar problem for a long time. Time and time again my phone disables the eduroam network here and I have to manually connect it, at which point it'll start autoconnecting again for a while. I always thought it was related to the security measures eduroam comes along with, but.. yeah, it's annoying.

  • spinner735

    Nexus 4 and Nexus 7(new version) both on 4.3, was on stock, and now on CM10.2. I did not and have not noticed any WiFi issues. Heck, I haven't noticed any issues at all (aside from what is expected: focal, etc)

    • Danny Blaney

      this seems to be a galaxy nexus specific issue.

  • jayray78

    I haven't noticed a problem with my toro running Shiny 4.3 but I'll keep an eye out.

  • Goldenpins

    Thats true also for the G Nexus. Never had issues with a 2012 N7 But since 4.3 it may or may not reconnect back again. I just disconnect than reconnect using quick setting when it happens. It seems to be random because sometimes it does auto connect.

  • J_Pod

    I've had this exact problem since I upgraded to CM10.1. I turn the WiFi on, and then wait for a few minutes and it's still not connected, but when I enter the WiFi settings to see what's up it doesn't display anything for a second, and then suddenly all the surrounding networks appear and it connects. It still occurs on CM10.2.

    • Greyhame

      Actually I recall this happening before 4.3 as well.

  • Jeremy Villa

    I have been experiencing this on my Nexus 4 (4.3) that was purchased early this year. My wife's Nexus 4 LE (4.3), my Nexus 7 (4.3) and a Chromecast haven't been experiencing any issues. It only happens when I connect to my TP-Link AP and it will just stop working. I have another 2Wire wireless router on the other side of the house, and it doesn't happen when connected to that one.

  • Jon B

    I got this issue with my Nexus 10 running CM10.2

  • mgamerz

    My Galaxy nexus and Nexus 7 seem fine for the most part. Although my Gnex lives on my 5Ghz band with Wifi Prioritizer.

  • Jeffrey Michaud

    My galaxy nexus after being on wifi with no cell service will not reconnect to the data service on cellular after leaving the wifi hotspot and entering cell service again.

  • valapsp

    Here on N7 too.

  • Abraham

    I might have just gotten lucky but my Nexus 7 has been relatively problem free!

    Yes, it does suffer from the, bit crazy, input bug. As I am typing it might type 2 more random characters. But this is not every time and I can easily type a work email with only few corrections. (I use SwiftKey)

    Regarding the GPS, I took a 300 mile trip, tethering my crappy Sprint internet through populated, unpopulated and mountain areas. The GPS worked flawlessly without ever dropping the connection. (Maps would alot of times not load, but that is crappy Sprint fault)

    Lastly, my Wi-Fi connects and disconnects from routers just fine.

    I truly think that with new software updates, people just look for little things that might have existed before, but simply never noticed. I might be wrong but that is what I think. (This part of the comment obviously applies to all current 4.3 devices, not just the N7-2)

    • The_Chlero

      On the other hand, there are people out there thinking that because they dont suffer from the issue think that that issue doesnt exist and is just the world inventing things.

      For me I can tell you that I didnt had this issue before 4.3, now the wifi dont reconnect some times and I have to manually turn off and turning it on in order to connect to my wifi

  • Guest

    N4 4.3 fixed a problem I had with 4.2.2 that didn't keep wifi alive all the time, resulting in late push notifications. Wifi is perfect now.

  • Cris R Monterrosa

    same problem here! 4.3 AOSP

  • dean

    they have bigger problems than "dropped wifi"
    5GHz wifi is completly useless for lots of people after the 4.3 update
    http://productforums.google.com/forum/#!searchin/mobile/4.3$20wifi/mobile/X80hGyTmusI/4ddqQWz5r0oJ

  • kpjimmy

    Running 4.3 on my N4 with PA 3.69 without issue.

  • guidomus_maximus

    New AC1750 router (3 mo), Nexus 4 on 4.3. Since the upgrade, 2 WiFi problems. One is the drop and won't reconnect issue. 10 feet from the router.
    Second one is 5Ghz WiFi is about 1/20 the speed its supposed to be.
    Kind of makes you appreciate the testing the carriers do before they send devices out into the world.
    Oh, and the launcher I was using was acting flakey, so I had to go back to stock, too.

  • http://www.bordersweather.co.uk/ Andy J

    Sorry but my Nexus 4 (Stock) exhibited this symptom even before Android 4.3, sometimes choosing to connect to a Wireless Network with only 1 bar, over the wireless network it usually is connected to that has 5 bars, despite having "avoid poor connections" checked in the settings, it tries it's hardest to stay connected to the network with 1 bar which belongs to a friend on the other side of the road. Toggling WiFi off and back on will convince it to connect to the normal network with 5 bars. Android 4.3 hasn't made any difference to this.

    • http://www.androidpolice.com/author/cody-toombs/ Cody Toombs

      It's a different issue, but you're right that the one you're describing has been around for a long time. Every once in a while I have to set up this really old, very crappy Linksys AP, and no matter how far away I am, half of my devices desperately want to connect to it. The really bad part, one of the devices is incompatible with that router and can't even complete the connection handshake, but still insists on hooking to that one over the other.

  • Pedro Majano

    Well this happened to me, i restarted the phone and fixed it, but happened so i guess is a bug.

  • GazaIan

    I've had this issue with my Nexus 4.

  • fishermandean

    My Nexus 7 has been very slow to lock on to WiFi even in my own house after the 4.3 update.

  • perfectlyreasonabletoo

    Has anyone found that setting a static IP for your phone in your router helps? Certain routers, especially those based on DD-WRT firmware, have issues with Android when using DHCP (automatic IP assignment).

    When my phone doesn't have a static IP assigned, the problem I see most often is a connection error message. If I immediately retry it works fine, but the first connection attempt to almost anything has like a 50% chance of screwing up. YouTube, Play Store, Gmail, etc, all of them mess up.

  • xHabeasCorpusx

    I can confirm this as an issue. I only see it when the device goes into a deep sleep cycle when I don't use it for a while. I have the same issue on my DNA.

  • Kurusawa

    I had issues with 4.2 where my N4 would not connect to my wifi after disconnecting for a period and had to toggle the wifi to reconnect. 4.3 fixed my N4. My N7 works flawlessly on both 4.2 and 4.3

  • gargamel

    I had this on my Gnex running 4.2.2, not anymore since 4.3
    However, I think that it was related to apps that can control the wifi connection, like whatsapp or viber. once i uninstalled both for 24hrs and the issue disappeared.

  • jani

    Its not just wi-fi..normal connections is weak too..

  • Ashutos Don Jain

    This gnex WiFi prob is not with me :D

  • FRiC

    I don't have any problems with WIFI, but I have this problem with 3G network. If I go to an area without coverage, then I have to manually turn off data (or enable flight mode) to get 3G back.

  • Rob

    Yep. CDMA & GSM Galaxy Nexus and original Galaxy Tab 2 10.1 have all experienced this lately. All running latest CM 10.x RC with fairly new router. Likely also an issue in 4.2.2. then? #annoying

  • Carlos

    At least my nexus have trouble connecting into WiFi automatically which is really annoying ( Using my built CM10.2 based ROM). But now my Nexus is in the phone service because of screen burn-in.

  • Nick Fitzgerald

    I had this on my Nexus 4 with 4.2.2 but it has been fine since updating to 4.3.

  • Cory Wilson

    I'm a nexus 4 owner, if anything all radios seem to work better, have had no issues reconnecting to saved networks. Just glad the bluetooth bug when you can't switch it on until you reboot is finally gone, had that issue all the way back when I had a Samsung Captivate running 2.1!

  • http://www.facebook.com/profile.php?id=708741524 Robb Nunya

    I'm having this problem (Or one very much like it) on my 2012 Nexus 7.

  • deltatux

    No problems with WiFi on Nexus 4 and 7 (2012) as well stock and with custom ROM (Nexus 7 stock and Nexus 4 with custom ROM).

  • Gitanshu Sardana

    Hacing same problem on Samsung Galaxy R (unofficial Build). i thought something's wrong with my router -_-

  • switchi

    what about the APROffload bug on the nexus 4 which was present in 4.2 and isnt fixed in 4.3. this bug annys me so much. erverything about the bug http://forum.xda-developers.com/showthread.php?t=2072930

  • switchi

    to test if the bug is present on your device just try to transfer data via wlan on your phone for example with airdroid. as soon as the display turns off you are not able to transfer data.

  • Kenny

    Nexus 4 connection to Wi-Fi occasionally cause battery to drain quicker than normal. The phone is also experiencing network signal lost and auto-shutdown when battery level closes to 60%. Have to restart a few times and notice that the battery level is now 30-40%.

  • elefantengulli

    It's been 3 weeks that this issue is known. I wonder why we are still lacking any (!) statement given by a Google Official.

  • Sepp

    Wifi problems solved with 4.3. Anyone having problems with their GPS on their N4? Impossible to get a fix, looks like the same issue as the N7

  • videofishbowl

    I'm having ringtone issues. No matter how many times I download and install one, it vanishes a few hours later.

  • Andy

    My Nexus 4 went off ,I just get a x on the screen. Its gone in to be repaired. Not happy I`ve
    lost all my phone numbers.

  • Simon Belmont

    I have a Galaxy Nexus and haven't run into this issue with it. I do have a newer router, though (just got it a few months ago to replace my nearly 10 year old router).

    I tested with my Nexus 7, too and nada. No issues.

  • malcom

    I only use WiFi on my nexus and this bug has hit affected me immensely. I ended up going back to 4.2.2 and blocking off future upgrades. Its not all that easy to do but I'm glad I did.

  • planky

    Firmware update rolled out for my galaxy nexus two days ago and since then have had this exact issue with the WiFi not automatically connecting. Wish I could roll back the change (should have backed up prior to updating)

  • Dr_knowhow

    No problem with HTC ONE running 4.3 sense 5.

  • k-mo

    I have a Nexus 10 and have had this bug since 4.2. Have to turn off and turn back on wifi to reconnect. Simply selecting the router and selecting reconnect does not work. Why doesn't Google fix this?

  • Amanda Kavner

    Having problems with WiFi on Nexus 7 and Droid RAZRR

  • Amanda Kavner

    Having WiFi connection issues on both a Nexus 7 and RAZR M

  • Lorenzo

    I have problems with my GS3 !!!

  • Abdulmusawwir Qadri Barkaati

    Seems like the problem is mainly on the Galaxy Nexus...
    I'm having it too... Happens usually when I lock the phone and leave it for a while (when i unlock it, I find WiFi is disconnected)!
    it's quite disappointing especially when I'm downloading something.

  • k brooks

    I have the same problem on the galaxy note 3 ,it soesnt always connect automatically even though the password is saved in there. If i go to wifi settings and click on my router from the list it connects straight away. Hope they send out a fix soon.

  • keeber

    I have a Note 3 on AT&T with Wifi issues. It drops every few mins. I have unchecked auto network switch and auto connect but its still a problem.

  • puch96

    I have WiFi issues with HTC one 4.3. It keeps connecting and disconnecting....

    • kwize

      I am having the same on my HTC one, connect and drops WiFi then reconnect. Not happy with 4.3 so far

      • Legend026

        Kwize,
        same question as to Puch96, is your problem solved? if so, what did you do to solve it?

    • Legend026

      Hey puch96,
      I have the same problem overhere, is yours solved now? if so, what did you do to solve it?

  • Shivasish Sahoo

    my LG nexus 4 is getting connected to wifi but unable to use any data.. mobile network is working.. i have tried factory reset.. anybody suggest what to do??

  • wmcpotter

    Just upgraded my phone last month to the amazing HTC one on sprint. Updataed my Android last week on Wednesday when the update rolled out. Went through with the update and phone wouldn't stay connected to my WiFi, nothing wrong with my WiFi. Called Sprint and went through a HUGE run around and had to drive an hour to a store with a technician, all to have him do the same thing I did at the house and then order me a replacement along with tons of attitude from him and reps on the phone. This also includes several hang ups. Got my replacement phone the other day and the update showed up but I called HTC to see if they have fixed true issue all to hear that they don't have any issue forum on this issue and I should go ahead and do the update and it was probably just a problem with my first phone :/ still reluctant to do thaw update b/c granted I have unlimited data I don't have that great of service in the area I just moved too ;(

  • The Mommy

    No problems with wifi until a couple days ago. Won't connect to my home network now. Tried everything from soft booting to hard booting. Then Verizon suggested a factory restore. They said if it doesn't work, they will send me out a new phone. I have a Droid Razr. Our other phone is a Droid Incredible. Both phones are having issues now. Modem is new. Had internet installed 2.5 months ago. Other computers/tablets work flawlessly. Verizon store connected my phone to their wifi and no problems either.

  • Shrikant Chaudhary

    I have had this problem for a few weeks on HTC One with Android 4.1.2. The device does not connect to either of my home networks automatically. When I go to manually connect I have to enter the key also. THen it will connect.
    Recent upgrade to 4.3 has NOT resolved this

  • Rajiv

    HTC one 4.3, needs to turn off and on to have internet access. Otherwise it is connected but without internet.

  • hkng22

    Galaxy Nexus Ugly Story: My Samsung Galaxy Nexus has problem of authentication with
    CenturyLink's Zyxtel PK5001S internet router with WPA2-Personal encryption.
    Sent the device to Samsung for repair but FOUND NO FAULT. Tested again, problem
    remains. Sent in the second time, they 'REPAIR' my device by 'HANDSET
    EXCHANGED'. The replacement unit was worse, it does not allow both WiFi and
    Data (HSDPA) connections to operate concurrently; they just kill each other! Went back
    to Samsung again, they have the cheek to tell me that the device they offered
    me as 'warranty service repair' is an out-of-warranty device and therefore they
    won't offer me any service anymore! I guess it may be due to the broken
    Samsung/Google relationship and Samsung was sore and care less about Google
    Nexus product support! They pretty well tell me "Too Bad, you sucked. Just
    go away and find someone/product who is better!". Sigh!

  • streuth

    My Nexus 4 does not hold WIFI connection. Pressing connect does not re-connect not does turning off then on the WIFI. The only current resolution is a re-boot of the phone.

  • will

    I'm having these problems on the s4 with the new 4.3 update

  • Dule Sheffield

    My galaxy note 2, has been doing it For at least a month. I come home to my wifi and it wont connect automatically. I have to do it manually. I always wait to get home to install a new app or install an app update and now I have to make sure I'm connected first. It also disconnects for no apparent reason. Don't know why but would love a fix!

  • http://www.androidpolice.com/author/cody-toombs/ Cody Toombs

    Not that it means a whole lot, but since I've been running 4.4 on my N4, I haven't seen this problem. It's too early to declare this fixed, but it looks promising.

  • Thamrin

    Samsung Galaxy S4 updated with kies and my wife Samsung Galaxy S4 updated via OTA are having the same problem with the wifi not automatically connect.

  • rubeusbeaky

    Just installed new time warner cable wireless, and now my phone won't connect to the internet. Says it is connected to the wireless, but opens no web pages.

  • Jim

    Setting the Wifi frequency band from Auto to 2.4GHz solved the problem

  • Gob

    Just got off the phone with AT&T support and they said there is a known issue with Android 4.3 disabling the 5Ghz antenna (not effecting the 2.4Ghz antenna) on the Note 3 and other Android phones and tablets with a 5Ghz capability. They said there is nothing they can do about it, and that maybe there will be a fix in Android 4.4 Kitkat. Pretty lame for Samsung to sell a product that doesn't work out of the box.

  • Ralph Antinori

    Hey Guys, Exactly the same thing happens with my Note 3. At work we have a wi-fi that requires sign in thru the web browser. On the GS3 i would do it once an then every morning it would connect automatically as soon as it saw the network, no sign in required.

    Now with the note 3 it prompts me "wi-fi networks available" each time it looses signal. Very frustrating.

    At home it is not an issue. My home network does not require sign in thru a web browser.

  • Ryan

    this is occurring on my Sprint Galaxy Tab 3 7.0. Network States obtaining IP address. resetting wifi by turning off and on gets me as far as assessing the quality of your signal.only fix for me has been to turn the device completely off and back on. Although as soon as I leave range of my router, back to same situation.perhaps a conspiracy to get us to use more data and put us at risk for more charges

  • finnmcool

    I am having this issue with the s3 .. it will not connect to any other wifi other than the one in my home . When it tries to it just says "authentication issues" also on my wifi at home I keep getting the error "internet connection unstable" allthough it still works ????? Vodaphone have asked me to send phone in for repair ...but I will be without it for approx 7 days :'( . I will only do that as a last resort!

  • Ken Pataky

    I have experienced the issue with Android 4.3 on my new Samsung Galaxy Note 2 of not turning wifi on automatically and reconnecting to remembered networks.

  • Kelly

    I have a droid mini that has a hard time picking up a strong WiFi connection even though the router is 2 rooms away. Never had this problem with my old Bionic.

  • stew

    This also happens worth my cellar connection. At work I do not have a signal. When I leave work, my phone doesn't automatically find the mobile data network.

  • mrse0607

    I have the galaxy note 2 and.since the android update, mine does this. it connects but signal is weak and consistently drops until I toggle on/off then it is OK. more annoying than anything else

  • summer

    my gn2 wifi toggle wont even slide.:(

  • varonika

    I have the same problem with the samsung s3 mini it doesn't have auto connect option like my samsung s3. So my s3 mini always disconnect and then I have to go back into wifi to rechoose my network this kills my data usage. Does anyone knows if an update is coming out for the s3 mini to fix this issue.

  • Charbs

    I'm running 4.4.2 on a Galaxy Note 3 and I also have this problem.