07
Aug
2013-08-07_12h28_31

Less than one week ago, Google announced the Android Device Manager, a native way to locate or ring your Android device directly from within a browser. A day later, a few ADM options started showing up in the Google Play Services app. Today, ADM is completely live and ready to use.

image Screenshot_2013-08-07-12-26-33

While locating and ringing your devices should be enabled by default, remotely wiping them requires the feature to be activated within Play Services. Past that, it's pretty cut and dry – head here in your browser to give it a shot.

Cameron Summerson
Cameron is a self-made geek, Android enthusiast, horror movie fanatic, musician, and cyclist. When he's not pounding keys here at AP, you can find him spending time with his wife and kids, plucking away on the 6-string, spinning on the streets, or watching The Texas Chainsaw Massacre on repeat.

  • Ed Wilson

    It can see my N4 but doesn't see my N7.

    • topgun966

      Yea found my n4 but not my n7 either one or n10 all are on Wi-Fi

      • http://jordanhotmann.com/ Jordan Hotmann

        Is it set to turn off wifi when sleeping? If so, that may be the culprit.

    • Justin

      There's a dropdown for additional devices: http://i.imgur.com/29tr9SN.png

      • Ed Wilson

        No drop down for me.

        • Justin

          Huh, try going into google settings (the app) > device manager (on the device that's not showing up) and see if remote tracking is enabled?

          • Ed Wilson

            Yes both options are setup just like my Nexus 4.

          • http://www.twitter.com/dsilinski slinky317

            I'm having the same issue on my Galaxy Nexus, and my Google Settings doesn't even show anything about Device Manager. However, it was pushed to my phone and I can find it on the Administrators menu.

    • siveZ

      Me too!

    • aghnaar

      Opposite for me, can't find my galaxy nexus but my n7 is fine.

      Both are on CM10.1

    • zen kun

      same issue i can see my htc one but no my n10

    • miri

      I'm guessing support for ADM will come in a staged roll out for the Google Settings app.

    • Jimmy Mares

      Same here... It sees my Razr (which I bought right after it came out) and not the Nexus 7 (bought in February)

      I checked for the ADM under device administrators. It exist on both devices, but the Nexus 7 doesn't show on the web and the ADM option isn't available there either.

      I'm not getting the dropdown yet. Going to try a quick reboot, refresh the web...

      If that doesn't work, probably just need to wait...

      • Luís Fernando

        That worked for me on Galaxy Nexus 4.3 (maguro). Thanks Bro!

        • Jimmy Mares

          Awesome!

  • atlouiedog

    Found it. It's on my desk.

    • anywherehome

      Yes, but is it wipe resistant or useless?

      • Czaderna Wojtek

        Try it :)
        I've already did it 5 times now :P

  • fsdgasdg

    it works in israel, YAY

  • nebula

    I always have this itch to press the erase button and see what happens. And sometimes it's gone , because there is no warning message. And this one is so extremely big, that i couldn't resist.

    • cabbiebot

      right there with you

    • Fitzelgard Allan Gerard

      Now I know how Obama felt with the NSA button.

  • Soukthachone

    "Location Unavailable" - Thanks Google.

    • wickets

      didnt ring either lol

      • SteveG12543

        Same for me.

        • android123123

          Same here.

          • nehpets

            Evo LTE won't locate or ring.

          • cabbiebot

            ditto for my evo lte

          • Marshall503

            i had to refresh the page for mine to work.

          • Lexster

            Yup, my Evo LTE won't ring either...

        • Michael Fontenot

          Same on nexus 4. All options are enabled in google settings.

        • Jaggo

          same here galaxy s3 i747

          • Vishal Trivedi

            MT27i was rung but I couldn't hear it, infact no one from office could...Location wasnt available either even with wi-fi, Gps on.
            Get back to work Google, you forgot to test you code

      • Thomas’

        Worked for me.

        • Diogo Dornellas

          For me too! Config acess and ring, but the location is too wide

        • nejai

          after activate wifi works just fine , about 30-50 m accuracy without GPS, rings immediately

      • anon

        It located, but didn't ring. Anybody experience that/have a workaround?

        • tekmonkey

          Mine rings but thinks my phone is home when its at work.

      • MpowerSkills

        Doesnt work, typical, release something that either doesnt work or people dont understand.

        • akshay7394

          Works fine for a lot of people. Don't crib; it'll only improve from here.

        • impulse101

          It works 100%

      • reevester

        same here

      • moroisa

        Same for me..on htc one x

    • GooogleGoPlantACactus

      It is available as a Service ONLY in locations that are Google Store Device Approvable. So, if you have nadroid device, but are unfortunate to live in country where Google Play is not selling devices, well, then, you will not be able to register any android device for Android Device Manager. Another Google Great Victory ;>

      • CactusPlanted ;)

        Quick response from Google after Help insuficiency was reported to them:

        If your Android device doesn't appear in Android Device Manager, or if you see Unknown location despite your device being online and running Google Play services version 3.2.25 or higher, follow these steps:

        Open Google Settings from your device's apps menu.

        Touch Android Device Manager.

        Uncheck Allow remote factory reset.

        Go to your device's main Settings menu, then touch Apps > All < Google Play services.

        Touch Clear Data. Note that this action doesn't remove personal data.

        Go back to Google Settings and select Allow remote factory reset.

        Restart your device.

        Once your device restarts, wait around five minutes and refresh android.com/devicemanager.

        • rczik

          Didn't work for me. GNexus, Verizon, CM 10.1.2.

        • anezarati

          i dont know why people are downvoting you. this actually worked for me and my n4

          • Liberty Cactus Valance

            Well, as my old friend once said: People Are Strange ;)

            And not only Strange, but unable to follow simple instructions. I can pinpoint at least 4 different mistakes they make, but hey, that would be telling ;>

          • Matthew Fry

            When you're a stranger.

        • Marcellus1

          Didn't work for me. In addition, after I went to Google Settings again to allow remote factory reset, android device manager isn't even listed there. I went back to device administrators and had to enable ADM again, and ADM is still not listed in Google Settings, even after another reboot.

          • jboogie1289

            I feel your pain. Tried all the tips and tricks but no cigar. Oh well, I give up.

        • Phil Priser

          Worked partially for me. My phone could be found but can't find the location.

        • chiu ming man

          doesn't work. still get location unknown for all 3 of my devices

        • Martin Rupprecht

          Works fine. Thanks. The first time I am able to get my location^^ With wifi on it pinpoints the location to 25m accuracy ;)

        • Scott Meacham

          This worked for my Galaxy S3 on Verizon. Had to adapt the instructions a bit though.

          Settings -> Personal -> Security -> Device administrators -> Android Device Manager -> Deactivate

          Settings -> Device -> Application manager -> All -> Google Play services -> Clear data

          Settings -> Personal -> Security -> Device administrators -> Android Device Manager -> Activate

          Restart

          Location was then found immediately.

      • fonix232

        Bullshit. I and my mom tried it, my Alcatel OT-995 located and ringed without a problem (running CM10.1), her Samsung Galaxy Mini whatever could not do anything. Same store, same carrier, same network, same WiFi. Only difference is the hardware, and the OS type (kinda clean vs. manufacturer crapware). I think it is the modifications Samsung/HTC/LG/whoever made to the system that it does not allow everything on first try.

      • Björn Lundén

        At least the part about only being available in countries where Google sells devices in the Play Store is false. It works just fine in Sweden and they don't sell any devices here, never have.

    • Mackay

      Turn phone off. Turn phone on.

    • pobautista

      The phone or tablet must be "online" when you search for it. If your tablet's "Keep Wi-Fi on during sleep" is not "always", or if your phone's mobile data is off, then ADM won't work.

    • mathesar

      I had the same problem at first but it started working after enabling the "Location and Google search" option in Location Services.

  • Stev

    Can't find mine (l'm in switzerland). Not even the call function works... Booooooooooooo

  • Jerrod Schultz

    Works like a charm! Don't have WiFi turned on and it was still able to draw a tight little circle around where I'm located.

  • hans

    Found my nexus 7 (4.2.2) but not my SGS2 i9100 (4.3)

    • Jachym Kokesh Lukes

      the same on 4.2.2 i9100

    • Daniel DS

      i9100 with 4.3? What ROM are you using?

  • noes

    Figures, i installed the device manager a few days ago when it leaked out and now that's the only device that doesn't show in the list

    • Bodo

      same here...

      • Bodo

        it works now after a reboot

  • Liquidretro

    I had to go in and click the wipe device option on my device before it would "Ring" it. It seems to work well. My Nexus 7 is recognized too.

    • Ed Wilson

      Is you N7 wifi or 3G?

      • Liquidretro

        Wifi 2013 N7

    • Jachym Kokesh Lukes

      tried the trick on S2, didn't help. I'm on WiFi. The only change is the Wipe button in the browser being enabled.

  • RSerda

    NICE!!

  • Alireza Farmad

    Time to uninstall lookout, finally! I only had it for this feature.

    • epsiblivion

      lookout has more features. it scans apps for malware and also allows you to take an auto pic on unsuccessful unlocks to see what the thief looks like

      • socalnighter

        The scan app feature slows down the phone as hell and I used to disable it all the time. Keeping a big app just to take photo from the thief is not worth it. Maybe later on ADM adds this feature too. And by the way, the moment you realize your phone is stolen, you'd better disable it rather than start looking at your phone's thief ;)

        • epsiblivion

          well there's no difference really. they can't access the data if they don't know the security pattern. and i'll wipe after i get a pic. and it can be automated anyways. the scan doesn't slow mine down much, I hardly notice it. might just be phone specs

  • vince

    Doesn't find my galaxy nexus :(

    • socalnighter

      It works for me, maybe you need to enable it in your Settings/Security/Device Administrators. There you should see "Android Device Manager", if you don't then you need for your device to get the latest system update, I got it couple of days a ago. BTW, I am running CM 10.1.2(toro).

      • http://www.twitter.com/dsilinski slinky317

        Mine is enabled in Device Administrators, but still doesn't see it. However, they suggest going into the "Google Settings" app, and when I do on my Galaxy Nexus there's nothing in there about ADM. It does find my tablet, but unfortunately that's at home so I can look at it to see what's different.

        • Luís Fernando

          Exactly the same thing happened here, it finds my Galaxy Tab 2 but don't even show my Galaxy Nexus... In the Google Settings app on the tablet there is a new item called Android Device Manager witch has two check-boxes: "Remotely locate this Device" and "Allow remote factory reset". This doesn't appear on the Nexus...

    • Simon Belmont

      I'm having a different problem. Ever since I got the updated Google Play Services that enables Android Device Manager, my battery life has plummeted. I have a Galaxy Nexus as well.

      I don't know why it would change the battery life. It seems to be something to do with location services.

  • Jachym Kokesh Lukes

    Location unavailable. S2 i9100 4.2.2 CM10.1 nightly - GPS works in other apps.

    • Daniel DS

      My i9100 running CM10.1 works perfectly with this and I keep my GPS turned off, maybe you connectivity is problematic

  • http://benignthoughts.com/ Louis C.

    It doesn't seem to work with my free Google Apps account :(

    • Anon

      It works on mine.

      • http://benignthoughts.com/ Louis C.

        I'm getting "Google Apps Device Policy is only available for Google Apps Business and Education customers. Please log in with your Google Apps account to access this page" like a few other people in this thread.

        • MB

          I had the same problem and figured out that the URL was wrong - using https://www.google.com/android/devicemanager works with my free Google Apps account

          • http://www.androidpolice.com/ Artem Russakovskii

            That's exactly the url that's in the post?

          • MB

            My browser was going to https://www.google.com/apps/mydevices/b/0 - maybe it was because I was alreday logged in with my Google Apps account

          • http://benignthoughts.com/ Louis C.

            They updated it and now it works :)

      • Oletros

        Do you have a free google apps account?

    • gilbras

      me too! =(

  • Dee Norbert

    Bitdefender Antivirus has better features.If you dont have Wi-FI and GPS activated it cant locate you.With bitdefender you can activate Wi-Fi and GPS via SMS+it sends you a message with the new number if the thieft has changed the SIM card and you can lock you device or send call the device

    Just read it.Ok and you will see that is better.
    http://www.bitdefender.com/solutions/anti-theft.html#Features

    • GuidZilla

      uhh... my gps is off... and it located me just fine. Wifi is on, not connected.

      • Dee Norbert

        And if Wi-Fi is turned off how do you locate it :)

        • http://benignthoughts.com/ Louis C.

          ... cell signal?

          • Dee Norbert

            ...........

          • http://benignthoughts.com/ Louis C.

            There's this thing, it's called wireless data. Most people with Android phones have it. It comes from your cell company. You might know it as Edge, 1x, 3G, 4G, or LTE.

        • GuidZilla

          I didn't say wifi is off, i said it was not connected. I'm on LTE right now.

  • Victor Loureiro

    Shows my device, but no map and ringing doesn't work either. I don't have any Device Manager options in Google Settings, though I do have Device Manager set as adminisrator in Settings => Security. How come?

    • Ed Wilson

      You might need the updated setting app. My Nexus 4 works and it has v3.2.25 (761454-36). My Nexus 7 doesn't work and it has v3.2.25 (761454-32).

      • Victor Loureiro

        Thanks. Had already restarted and the options were there. But still no good in device manager itself: no map, no ringing, editing, nothing.

  • http://www.ScienceProUSA.com SciencePro

    I’m still getting this error when I follow the source link:

    Google Apps Device Policy is only available for Google Apps Business and Education customers. Please log in with your Google Apps account to access this page

    For what it’s worth, my Google account is an Apps account, but it’s not a paid one.

    • Oletros

      I have the same error with my Free Google Apps account.

      I hope that it is just momentary

    • Bojan Bunić

      Same here.

    • Matthew Johnson

      Same here

    • enoch861

      Thats a complication with Google Apps. Free accounts can't use Device Policy which is a feature availble to any tier of Google Apps thats not free.
      Also, for Apps users, this functionality has fundamentally been available (remote wipe, lock, etc) from the beginning pretty much. I believe the Android Device Manager URL takes you straight to Devices Policy page for Google Apps which includes the ADM features anyway. Now, since your a free user, it brings you to that "error" page because your not a paid user to which Device Policy is available to.
      Moral of the story? That page might actually not be going away anytime soon unless Google decides to fix it which it might not..

      • http://www.ScienceProUSA.com SciencePro

        And here we have yet another example of Google Apps users getting f*cked with. First it was Google+. Then it was Google Glass (still is, and I use Glass far less because of it). Now it's Android Device Manager. Just love how Google treats their most loyal/enthusiast customers.

    • https://steamcommunity.com/id/m-p-3 m-p{3}

      The Google Apps Device Policy is something else.

      The Android Device Manager (https://www.google.com/android/devicemanager?hl=en) is a part of the Google Play Services. You might not see it as it is in a staged rollout, but if you go in Settings > Security > Device administrators, you'll see an unchecked Android Device Manager entry.

      This is available for any Android devices on Android 2.2 and newer, and which has the Google Play Services installed and up-to-date.

    • Gerardo Sarabia

      Same here.

  • skitchbeatz

    Haven't received the services update on my N4 for some reason...

  • GreatNews

    no app?

  • guyfromtrinidad

    They need to change this to make you renter your password when you access the page. As it is I am signed in to my Google account and it immediately brings up the page.

    • Tomáš Petrík

      So? That's the point of being signed in. What sense would it make if you had to enter your Google password on every Google website/service you accessed? You could as well be logged out then and log in separately every time.

      • Christopher Heuer

        You have to re-enter your password when you go to http://wallet.google.com, presumably to further safeguard your financial data. I agree with guyfromtrinidad, this should be required to safeguard the "erase device" button.

        • guyfromtrinidad

          Thanks Christopher I was just going to say the same thing

        • Tomáš Petrík

          That's right, some services have this advanced level of authentication, but this one is not dealing with money, so it's probably not of such importance.

          • Trevor Colt

            yes but you have the ability to completely wipe your phone remotely I think that should have some extra security

          • guyfromtrinidad

            Its also dealing with location and there are blogs dedicated to how jealous spouses use find my iphone and similar apps to stalk their partners and ex partners

          • Tomáš Petrík

            Well, they should think before they act, if what they are doing is worth it ;) And thus there would be no jealousy problems...
            I know, ideal world :D

          • CoreRooted

            LMAO! A restraining order can fix that too. ;)

    • http://www.androidpolice.com/ Artem Russakovskii

      I'd definitely want some sort of a safeguard after pushing the Wipe button, for sure. Has anyone actually tried doing this?

      • gjddk

        You must have loads of android phones lying around, I think you should test this for us and let us know :P

      • abqnm

        And some slightly more advanced map features would be nice. Not being able to identify addresses or enable satellite view makes it a lot harder to actually locate where a place actually is.

  • Mario

    Will it also wipe the SD card?

    • Daniel DS

      I don't think so, don't take my word on it though

      • Mario

        I would think it would wipe both internal and external cards. Can't seem to find any documentation on that.

    • PhoenixPath

      From teh site when clicking "Erase Device":

      Erase all data?

      This performs a factory reset on your device. Your apps, photos, music, and settings will be deleted. After you erase the device, Android Device Manager will no longer work. This reset is permanent. We may not be able to wipe the content of the SD card in your device.

      If your device is offline, we will perform the factory reset as soon as it goes online.

      • Mario

        "We may not be able to wipe the content of the SD"... LOL! So is that a yes, or a no? Maybe is so vague?

        • Tomáš Petrík

          If you really want to delete the card, you need to rewrite it with zeroes. Given today's card sizes and write speeds, odds are the phone will run out of battery before it can delete the whole card. So I assume that's why it's just "maybe".

          • Mario

            I know to that to truly wipe the card you have to zero it all out. Just a simple format would be good. Most people won't go through, or know how to recover data from a formated SD card, but they will go through the content on a non formated SD card.

  • Mayoo

    Also available in the options of Google Play Store. The button (left side) now shows: My Orders, Settings, Android Device Manager, Help.

  • TJay229

    Na.. Ill keep Cerbebus

    • GuidZilla

      thanks for letting us know.

  • SomeGuy112

    Tracking doesn't seem to work when WiFi is on for my Nexus 4 but works great when Wifi is off.

    • CoreRooted

      If your device is secured (gesture, pin, password, whatever), how is a thief going to get in and disable Device Manager in the first place?

  • doorstop

    That "Erase Device" button is unnervingly close to the "Ring" button. ...I can see this being a problem.

    • PhoenixPath

      It pops up warnings. No worries.

  • MasterGlink

    Works for my Nexus 7 (2012), I had to wake it up once before it kicked in. My Galaxy S3 doesn't appear on the list though... Does it require a certain version of Android?

    • android123123

      They said 2.2 and up so it should be supported

  • rogue3

    Found my S3 but "Accurate within 24 meters." That's quite a range. I'm on the third floor corner of my building but it thought I was out in the parking lot. If it was really lost I probably wouldn't find it with those directions.

    • https://plus.google.com/108596272537415356460/posts Jason Farrell

      That's what the audible alarm is for...

  • Shitiz Garg

    Does this work with Google Apps accounts? It keeps saying I need a Google Apps for Enterprise or Education account, so I don't really know

  • Kurt

    "Last located at 2:11 PM
    Marriottsville, MD 21104, USA - Accurate to 2,177 meters
    Last used August 3, 2013"
    2,177 meters?! I think I'd have better luck finding a specific grain of sand on a beach.

    • Frederico Silva

      Because imperial sucks.

      • Kurt

        Where the heck did you see my invitation to debate imperial versus metric system? Grow up.

        Google is an american company, the map that android device manager links to is within the U.S.A., my google account and everything they know about myself (home address, language of pages I view, etc) and the phone are in English...so why display a metric unit?

        • Frederico Silva

          I didn't invite you to a debate either, because there's not even a debate. There's no logic in imperial system whatsoever, move on.

          Google is a global company, the map is global (egocentric much, you?) And because it's in english, it has to use imperial? My mind is blown.

          • Kurt

            I didn't choose it so there was no point in even bringing it up in the first place.

            Yes it is but my point was that it's mostly based in the U.S. and all my defaults are English and they probably know more about me than I do so it should know I use imperial especially when the page loads in English from a U.S. based IP. They know my address, my phone number, and all the English pages I search for all the time, not to mention I use their calculator at least 10 times a day to convert metric to imperial for work purposes, so they should know I want imperial. No, just because it's in English doesn't mean it has to be imperial. I know a few countries that also mostly speak English, use imperial.

            Regardless, the location of my phone was displayed as being in the U.S. so the measurement should be displayed in feet. Just like when I search for an address in google maps.

          • Frederico Silva

            Maybe you should asked them to also check you bowel movements, maybe that's the issue.

          • Kurt

            I'm glad the U.S. continues to use the imperial system just to piss off arrogant people like you.

          • Frederico Silva

            Whatever you say, Imperator. Just don't be so butt-kurt at Google for not knowing you measure your dick in inches.

    • Imparus

      The faster America stop using an illogical measurement system, and start adopting the ISO standards the better.

  • Marcell Lévai

    Wipe doesn't work for me, it's greyed out, whatever I do...
    EDIT: Reboot + reloading the page solved it.

  • AAAA

    it does ring :D ... need to turn on your gps i think

  • Robbery

    Works perfectly for me.

  • http://infotainmentempire.blogspot.com Rob

    So now my wife and I can stalk each other.

    • itched

      You could have before with Google latitude.

      • http://infotainmentempire.blogspot.com Rob

        Oh you're right, but you could still turn off sharing your location with your friends on Latitude though. And this seems like you can't hide from it unless you turn GPS, wifi, and data. Plus getting to Android Device Manager seems easier than Latitude.

        • https://steamcommunity.com/id/m-p-3 m-p{3}

          You still have to enable this as a device administrator on each.

          • http://infotainmentempire.blogspot.com Rob

            You do? Because I already looked at my wife's phone without changing any of her settings a little while ago.

          • https://steamcommunity.com/id/m-p-3 m-p{3}

            Nevermind, you only have to activate the device administrator for features like remote factory reset.

          • bse88

            You monster!

          • http://infotainmentempire.blogspot.com Rob

            lol

  • http://www.bordersweather.co.uk/ Andy J

    Partners HTC Desire running CM 7.2 is located and can be rung. My Stock Nexus 4, 7 and my Android stick mk908 all appear but cannot be located and selecting ring claims to have "rung the device" but nothing happens

  • Julius Besser

    Still no android app to find your other devices though...

    • PhoenixPath

      ...it's a web page: it's already cross-device/cross platform.

      • Kurt

        Ignore. Somehow my comment ended up somewhere other than where I intended it to.

  • Kurt

    How do you get to those two options on the phone?

    • Krzysztof Jozwik

      How do you locate your phone via making it ring from the phone? Or did you want to know how to remotely wipe the phone while holding it in your hand?

  • Metroview

    According to Titanium Backup I got the Play Services update last night at 3:17am and the locator now works for me, ringer also. On Nexus 4 with Paranoid Android 3.69 (4.2.2).

  • Stacey Liu

    Not working for me. I can see my Nexus 4, but it won't locate or ring.

    • Victor Loureiro

      Same here.

  • Martin

    Location unavailable - Google Rules! Only thing i hate about them.. Later support again.. I hate this policity.. (We still don't have google music, books, movies.. Bravo Google :)

  • http://www.binarytuberculosis.com BinaryTB

    I have a paid Google Apps account and Android Device Manager works for me... as does Google App's Device Administration "My Devices" here:

    https://www.google.com/apps/mydevices/b/0?pli=1

    Anybody done a compare to see which is better? And does this mean I'll have twice the battery consumption since I have both working on my devices?

  • Makoute

    WORKING ON MY N7

  • Joey Heck

    This only shows 5 of my 20+ devices. My primary device isn't listed. Doh!

    • niknetniko

      How many devices do you have?

      • Joey Heck

        23 on my play store list (all but 4 are hidden in that list). At least one is no longer in my possession but I can't remove it. I have a few others that are on very old versions of Andriod and can't be upgraded.

        • niknetniko

          Still, a lot of devices! I only have ever had 4 xD

  • ddpacino

    My Remote wipe seemed to be enabled by default.

  • Neil Ross Goco

    Does anyone get a satellite option for the map view?

    • CoreRooted

      Nope.

      • Neil Ross Goco

        They should add that option, don't you think?

        • CoreRooted

          It would be nice. I see this as a good first attempt. Knowing Google, they will roll out new features to it over time.

  • Barend Stapelberg

    Only listing one device and not even able to find it..useless!

    • TheRealBeesley

      Or maybe its just not ready yet... Or your phone isn't ready, or, etc.

  • Euan Tan

    Worked for both of my devices:
    Nexus 7 with custom rom (SmoothRom + Mkernel)
    Samsung Vibrant with Slimbean Rom

  • Rapture Veteran

    Yea i cant get the thing to work. got google play services updated and have everything checked in google settings app but the site isnt letting me do anything. im rooted and running a 4.2.2 rom so maybe this is the problem?

  • Mayoo

    Shouldn't this page require a forced password like when you enter wallet?

  • Jam

    It works better with WiFi off.

  • Mario

    So you lose your phone, you wipe it clean and the person who finds it wants to return it but can't get a way to contact you. True story: I get a call from my friend, but its the manager of a local Sushi place. He says, "Your friend left his phone here, you're the last person he called. Can you contact him, or maybe come pickup his phone?" A good feature for Google to implement would be a splash screen for information on how to return if found. Not all lost phones are gone forever, but without any way to return it, more phones won't be.

    • CoreRooted

      They can call the carrier and give them the IMEI. I've actually returned a couple of phones that way to people. Although, I'm not sure how this works with pre-paid devices? I think you have to register them too, but I'm not 100% certain about that.

      I'm leery about the splash screen. To me, that's like not only giving a thief your device but also the keys to your house. Even if it's just a phone number on the splash screen, a reverse phone lookup can usually net a home address (or last known) on any number of paid sites. If they were going to do any kind of splash screen, I would say pop up instructions to contact the carrier with the IMEI.

      • Mario

        Most people won't go through the trouble, or know how to contact a a carrier with a IMEI. They just want a quick simple solution the their now problem, returning a found phone. I'm not sure how after you wipe your phone and a splash screen appears with, "Please return to Joe, at 555-1212." using your work number equates to giving the person who found it, or stole it, "the keys to house". I think most phones are lost, not stolen. Most people that find phones are honest and want to return them to you. They also have phones and would appreciate it someone returned their lost phones too.

        • CoreRooted

          Case in point; In my area (Phoenix, AZ), we had a rash of assaults and thefts a couple of years ago. In many cases, the thieves had gotten the victims' addresses by doing reverse phone lookups on their mobile numbers and/or calling their employer and faking details that they found out about the person online (or on their stolen device). You'd be amazed how easily that scam STILL works today. That's what I mean by "giving them the keys to your house". It's dead simple to get someone's personal details today with something as benign as a phone number.

          Anyhow, I don't want to put any kind of identifiable info on a splash screen for someone who found my phone to return it. I would rather have the splash screen say "Please call [carrier] at [carrier_number] and give them [IMEI #] to return this device". Same thing as what you are suggesting but with the security of knowing that only your carrier can get a hold of you. Granted, this would only work for phones and tablets that are connected to a data plan.

          • Mario

            I see your point. Either way, an option to return your phone, directly to you, or through a third party would be a good option to have. That was the basic gist of my comment.

          • Krzysztof Jozwik

            So if I lose my phone and it has my address, now thieves will come to my house instead of the many other eligible houses to steal from because...they stole my phone from me?

          • CoreRooted

            It's not unheard of. My landlord was telling me that her house was broken into last week and the thieves took all of her frozen food (yeah, her frozen food, WTF?), her child's car seat and a wet-vac (along with all the electronics, obviously). My point is, the more data you give a thief access to, the worse it is for you.

    • Mike Larrabee

      Already implemented, at least in stock. Settings-> Security-> Owner Info

    • Retired

      Seriously? On your Lock screen put and I quote " First and Last Name - If found call (xxx)xxx-xxxx" Now was that so hard.... Now of course the Alternate number is NOT your mobile #.... Hummm - just a thought.

    • Tony

      There IS a splash screen of sorts that does exactly what you're asking. It's the lock screen.

      Go to Settings > Security > Owner info. Hit the check box to show "owner info" on the lock screen, then in the text field below just enter whatever message you want displayed. On mine I have the message "If found please email [email protected]". If I had a second phone I would probably throw up my GVoice number too.

      This message will now display below your clock on the lock screen, regardless of what lock method you use. I didn't realize the convenience of this either until I saw it on a friend's phone.

      • Mario

        So after the phone is wiped (which is what we're talking about here), how exactly does the "owner info" get back onto the lock screen?

        • Tony

          Ah ic. Didn't realize you wanted a screen after wiping. Yeah owner info is only useful for before. But if you don't mind locking your phone you could do that and there wouldn't really be a need to wipe.

        • kascollet

          In the Apple/iCloud implementation of the feature, you can specify a phone number that will be displayed on the lock screen of the lost phone and/or a specific message.
          I had to use it once, phone is back.

  • fredric

    Nothing's working for me '{: (

  • http://www.bordersweather.co.uk/ Andy J

    Update - further to my previous comment I discovered that while I had Android Device Manager in the Device Administrators section I did not have the link in the Google settings app.

    • CoreRooted

      That's strange. I have it in DA but I still see it in Google Settings.

      • http://www.bordersweather.co.uk/ Andy J

        One device got it a few mins ago, I think the rollout is still going, probably why there hasn't been an announcement yet

        • CoreRooted

          Yeah. I can see all of my devices, but can't get location on any of them. *shrug* Staggered rollouts. Yay. lol

    • http://benignthoughts.com/ Louis C.

      I restarted my phone and it was there.

  • Sir_Brizz

    What does ringing a Nexus 7 do? Just play a sound??

    * still angry about the lack of vibration motor *

    • Nick

      That's all it does on the phone too.

    • drawkcaB

      Im sure all the ladies are equally unhappy.

    • Andrew

      Yes, it plays a sound.

  • Chris Hutchinson

    So its not working here (uk) just get this message

    "No active devices

    Before you can use Android Device Manager, you must have an active Android device.

    Shop for devices on the Google Play store"

    • CoreRooted

      That would imply that you don't have the Google Play Services update yet.

  • Sabin Bajracharya

    what if my phone has no internet connection or is not connected to the internet! This makes no sense if it requires internet connection!

    • CoreRooted

      That applies to every type of service like this. Cerbeus, Lookout, etc all require an internet connection/signal in order to store its location. How else is the device supposed to report its location?

      • https://play.google.com/store/apps/developer?id=iWizard Bikram Agarwal

        Use case 1 - You misplaced / forgot your device somewhere and this will help you locate it.
        Use case 2 - Some dumb thief stole it and is facebooking / taking pictures etc with it; i.e. internet is on. You can locate the device.
        Use case 3 - Thief worth his salt will simply turn wifi/data off on the device and boom. No tracking.

        I guess the "Always on wifi" thingy (in android 4.3) will kick-in in the last use case. i.e. it'll still report device's location. Sounds about right?

        • Sabin Bajracharya

          Its just that it would be really awesome if we could enable wifi or data connection remotely (maybe by sending an sms with some code).
          But these days even thieves are smarter, they would probably hard reset the software or would change the google account.

          • CoreRooted

            If you have a strong password on your device, the chances of a thief being able to hard reset or change the account on it becomes magnitudes harder. Every one of my mobile devices have a password that is at least 6 characters in length. Go ahead, steal my device, you'll never get into it. :)

          • https://play.google.com/store/apps/developer?id=iWizard Bikram Agarwal

            If it is not rooted and is without a custom recovery, right? Otherwise, reboot into recovery > wipe > sideload flash factory image. Unless I'm missing something.

          • CoreRooted

            Sideloading is ALWAYS an option (on non-rooted and rooted devices alike). However, a sideloaded ROM isn't going to be able to access the data that's there currently. It'll be wiped when the new ROM is loaded. By the time they do that though, I'll have the IEMI reported and according to AT&T, in the event of theft, they can also SIM lock newer devices.

            Basically, the only way a thief can do anything with that device is either to change the IEMI or use it on WiFi only.

        • CoreRooted

          Roughly. However, even with wifi/data turned off, there's the carrier's towers that could be used for triangulation also.

          • https://play.google.com/store/apps/developer?id=iWizard Bikram Agarwal

            But carriers won't send that info to Google, right? When cell tower triangulation gets involved, law enforcement agencies are involved. Google device manager won't have access to that.

          • CoreRooted

            Not that I know of. I do remember a year or so ago that Google was trying to work with US carriers to get access to the tower triangulation data. I don't know what the outcome of that was though.

      • http://www.dylanmccall.com/ dylan-m

        Aegis and Where's My Droid handle this over SMS just fine, and Google has the infrastructure (as well as control over the core platform) to add whatever is needed to make it particularly shiny.

        • CoreRooted

          True. I have a suspicion this will probably come with the Hangouts/SMS integration though.

    • Guest

      How do you expect Google to contact your phone if there's no internet connection? How would it get back GPS coordinates without being able to contact the phone?
      Trolling or just retarded?

  • Simon Belmont

    Anyone else notice higher battery drain since the latest Google Play services (3.2.25) was pushed? I got it yesterday on my Galaxy Nexus and my battery life has plummeted quite a bit.

    I notice that Google Play services runs a process and service for "Google Analytics" constantly now. If anyone else has experienced this issue, please comment.

  • Vasilis K.

    Cool! Found my location in seconds, and tested the ringing function. Worked just fine!

  • Jeric Garcia

    amazing.. but u have to make sure ur device is connected to the internet

  • DirgeExtinction

    Not finding my Nexus 4. Maybe it's because it's rooted and running a custom ROM?

    • Krzysztof Jozwik

      I think you need the latest update to the Google Settings app, works on my N4 with AOKP.

  • tom tom

    rang once at full volume lol ...so much for 5 min....Galaxy S4

  • Peter ‘Firefox’ Fox

    Am I the only one who can't actually select my phone as it seems to only want to find my tablet that is currently switched off?

  • CoreRooted

    Has anyone tried wiping their device with a custom recovery in place? I wonder how the remote wipe will work in that situation?

  • appletimemac

    Mine isn't getting located or ringing. :/

  • Xeratun

    Looks like it wont find my phone or even recognize my tablet's existence. Tried ringing it anyway and nothing happened there either.

  • Sjg

    Not working on my Samsung GS3 :(

  • Berke

    It's neat but for the ringing feature, it should really override the device's volume settings. My nexus 7 would just not ring, until I realized it as on mute, and had to turn up the volume and try again. And I can actually lower and raise the volume when it's remotely ringing. It's not so much use when it can be easily silenced.

  • Mogster

    Nexus 7 located fine and accurate, just had my post code a bit wrong lol

  • https://play.google.com/store/apps/developer?id=iWizard Bikram Agarwal

    So, another newer Google Settings version? I'm not seeing "Android Device manager" in Google settings app. I have the 3.2.25 apk installed that AP shared in earlier post.

    • nagi

      Click on the "send notification" on the web interface if you can't find it on the phone. It is there, but hidden.

      • https://play.google.com/store/apps/developer?id=iWizard Bikram Agarwal

        I'm, not seeing any "Send notification" on the web interface either. There's "No active devices" card and the settings icon at the top right only has "help" link in it. The help page says
        Open Google Settings from your device’s apps menu.
        Touch Android Device Manager.
        I don't have that ADM in my Google Settings.

        • nagi

          Hmm, then the problem might be deeper. My phone showed up as an active device without me enabling it on the phone itself. Sorry, I can't help you any further. :-/

  • Peetee

    Extremely stupid how it won't remotely turn on GPS for you. Samsung Dive did that when Gingerbread was cool.

  • nagi

    Nexus 4 with custom ROM (Paranoid 4.2.2) here. Ringing OK, locating OK (with turned off GPS it will even activate it for the location service). If you can't find the Android Device Manager settings, click on the "send notification" on the webpage and then on the notification on the phone to get to it. Works like a charm.

  • Albert Weijers

    It worked here in the Netherlands, found it (10 m distance) and it rings even with the sound off. Great. But where can I find the device manager on my phone? Android 4.3.

  • Piterson Massenat Desir

    works on my s4

  • SickoPsycho

    No dice here either- Toro Galaxy Nexus. No locate, no ring, no wipe. =(

  • Peter

    Anyone managed to get this working who uses a 'free' Google Apps account?

    It just tells me that "Google Apps Device Policy is only available for Google Apps Business and Education customers"

  • guest

    I have an HTC Rezound w/ a custom ICD 4.0.4 Sense 4+ ROM based mainly off the One XL. Location works perfectly. It will only ring my phone ONCE, and only if the screen is on. Even with the screen on it didn't ring 10% of the time.

  • https://play.google.com/store/search?q=kodiak+211 Google_Is_The_Higgs_Boson

    Have it working on my GS2 Epic... Question... Where is the device manager located if I was looking for it in my browser?

  • https://play.google.com/store/apps/developer?id=iWizard Bikram Agarwal

    fyi, for shorter url - http://android.com/devicemanager also goes to the same page.

    • https://play.google.com/store/search?q=kodiak+211 Google_Is_The_Higgs_Boson

      Is there a option to navigate to the device manager from GMail, like how you can navigate to your contacts and calendar from GMail on your desktop?

  • Fitzelgard Allan Gerard

    Oh goodie! Now to share my Google account with my gf, then quietly sit at home and stalk her. Thanks Google!

  • Namautoenx Nguyen

    Add massage sending function and more kind of sound alert.

  • http://indtechie.com/ Sidharth Dassani

    It is showing one device that I own but not my main phone. WTF is that

  • Evan Jenkins

    Doesn't work on my LG Optimus G with CM 10.1 or my stock Nexus 7 (2013) I went on the support page and did the prescribed fixes, still nothing just says "location unavailable" I'm assuming that the page is getting slammed with requests right now as the service just went live. Plus I'm not expecting my phone with CM 10.1 to work cause it's an unofficial build but the fact that the new Nexus 7 doesn't work is disappointing, oh well I have Cerberus for my devices until Google sorts this out.

  • Ray

    Is anyone else concerned at just how easy it is to wipe your device? No password prompt - just two clicks and it's gone.

    • Evan Jenkins

      yep could definitely see some "pranksters" having fun with this

    • SenseOffender

      I think the idea is that you store everything on the cloud, so even if that happens, you log in you get it all back (in theory)

  • Nick Tsiotinos

    Recognises only my Nexus - not HTC One. Does Google not like HTC One?

  • Christopher Theofilaktos

    Galaxy S3 wont locate or ring. Too scared to try wipe :P

  • zanza

    Not useful. only works when the device has active dataconnection. totally crap

  • 2p2indiatimes

    surprisingly, it works in IE, but not in Google Chrome... not sure what is wrong with Chrome. After disabling all the extensions still does not work.

  • Jac0bz1

    Anyone know why the only device that shows up in the ADM is my tablet? I don't get any dropdown to select other devices, like my Galaxy Nexus..

  • uximalik

    yup great :)

    check android shares increase 80%

  • FeaturePreacher

    Won't work on my Galaxy Nexus running Yakju, Android 4.3 even after using the help.

    • FeaturePreacher

      Works a day later. I guess it just takes some time for this to completely roll out. But then again, why allow people to use it when it's not ready.

  • Sven Andresen

    Still can't call the phone and gets "location unavailable". Have done everything on the phone to get it to work.
    Not a good commercial Google - "You can see it, but you can't use it"

    Cereberus here i come again..

  • ndnesh

    hey i just tried it and it works on my Nexus 7 and my Galaxy SII. Funny, it didnt show my nexus 10 though!

  • devoncatt

    Not in the UK Google Play store yet

    • akshay7394

      ......it's not in any play store... that's not how it works

  • Rick

    In my opinion, Cerberus app from the Play store is far superior. Very impressive !

  • saltyzip

    How do people who aren't as techy savy as us lot, get to know about these new features that Google release upon us? I haven't been sent an email and my phone hasn't sprung an update message, informing me of a great new feature that I should take advantage of. Shouldn't Google invest in an app which can notify/help/steer users into using some features of the phone they otherwise would never even know about, ADM being the perfect example?

  • Kevin

    pity it wont work with my nexus 4... won't ring it nor locate it... even though all settings are on.

  • cosine83

    Working great on my Galaxy S4, Nexus 7 2nd gen, and Nexus 4. Only problem is on the Nexus 7 if the sound is muted (line through speaker icon) it doesn't ring. Works fine under same circumstances on Nexus 4 and GS4.

  • Shitiz Garg

    This would suck with 2FA....:O

  • Frank Cruz

    I tried the steps posted above, but still can not contact my EVO LTE or my Nexus7

  • GlennStile

    Annoying not available for Google Apps users on the free account :(

  • ibrahim52

    Avast free ANTI THEFT rocks on my phone.

  • Hal Motley

    You can also stalk and scare your ex too. Double functionality! XD

  • Thomas

    Like a gllllove.

  • FCEEVIPER

    An hour later both my devices finally show up on the map and I am able to ring both, HTC EVO LTE and my Nexus7. Weird.

  • googlre10

    tested this. rings perfectly. if i keep my phone on silent, i dont get the ring.

  • @sAnOkEtO

    Work On My Galaxy S CM10.1 :)) all feature work... location work awesome without GPS :))

  • SenseOffender

    3 days and my Nexus 4 still doesn't appear ... Damn site keeps telling me to buy an Android device! :(

  • Brad Prince

    Wow

  • Dairu87

    I seem to be able to locate my phone with no issue, and my wipe feature works also, but when attempting to ring it, nothing happens. Strange. Anyone else encountered this? If so got a fix?

  • timmyjoe42

    How do you switch between devices? The website only sees my Tablet, but not my Nexus 4. Do I just sit back and wait for it to appear?

  • Atmaling

    What will happen if my phone is stolen and the thief sign-out from my Google account and make login from his own google account.

    Whether ADM will work now?

  • Samiran

    I have lost my android phone , now even it is not showing in Android Device Manager,
    So is their any way to find my android phone ?

  • Markuzy

    Works fine on the good old Galaxy Note N7000 running Slimbean Android 4.3.

    I had to wait a coupe of minutes and refresh the page for the lock and wipe option to ungrey itself.

    The lock change works. Didn't want to try the remote wipe because no.

  • Kamal

    Does the phone have to be connected to internet in order for it to ring at full volume for 5 mins?

    • dfssfsdf

      Yes

  • Nicholas
  • Mio Hai

    This (or any) locator service cannot work if your device does not have an existing connection(ie: wifi). But like I keep sayin,' I'll bet my last dime that The Google knows EXACTLY where my(their Nex 7) tablet is!

  • http://www.soalib.com Soalib jence

    can suggest a simple apps. called ghostrack. it dosent require any data plan. just simple sms will do the work. we all should keep it on our android device. not only it will let you track your phone from another android device but also it will show the tracking history. there is a option called spy mode. you can actually modify your tracking mode by distance or time by it. so its pretty much worthy of downloading .

    here is the link

    https://play.google.com/store/apps/details?id=soalib.android.location&hl=en

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