There isn't a phone on the planet that doesn't have at least a few bugs upon its release, but one such bug being reported by some Xperia Z owners is a doozie. The story goes that users are happily using their shiny new phone when it dies and refuses to wake up. Sony has finally chimed in online, saying the issue has been identified and a bug fix will roll out as part of the next software update.


Some folks say a hard restart fixes the issue, having resurrected their handsets multiple times. Other phones seem to be completely inoperable after just a single occurrence. The bug might have something to do with low battery charge, which isn't an unheard of issue with mobile devices. Although, still other Xperia Z owners say their phones had plenty of juice before going to that big mobile graveyard in the sky.

The Sony rep was unable to give a definite timeline for the software fix, but hopefully it won't be long. It is not clear if phones already bricked by the bug can be saved.

[XDA, Sony Mobile 1, 2, 3 – via XperiaBlog]

Ryan Whitwam
Ryan is a tech/science writer, skeptic, lover of all things electronic, and Android fan. In his spare time he reads golden-age sci-fi and sleeps, but rarely at the same time. His wife tolerates him as few would.

He's the author of a sci-fi novel called The Crooked City, which is available on Amazon and Google Play.

  • SickoPsycho

    whoops. that sucks.

  • http://www.facebook.com/Shinakuma George Millhouse

    LOL as i have said many times in the past I will never buy a sony phone. ever.

    • http://www.facebook.com/kyle.lastano Kyle Damostame Lastano

      i will never buy a sony phone ever
      real translation: i dont have moneyT_T

      • Kool Shah

        instead of cracking jokes.. he is right.. i will aslo not buy sony phones.. horrible customer service! i had to pay for shipment for a bug they had in the phone... and it wasn't my fault! so this is consider horrible customer service. where the fault is from the company and customer pays the shipping.!

  • Faiz Abideen

    The only issue I'm having is that something is eating my battery and I don't know what. And I am not one who installs crappy or shady apps.

    • alexxx

      Turn off Google Now and test. Also check your battery usage in settings, could be media streaming.

    • http://twitter.com/skinggzyq リン

      Use Better Battery Stats to identify the cause.

  • http://profiles.google.com/ultraban Udayan Banerji

    Made the mistake of buying a Sony phone last month. It is dead already, while a friend's phone's camera has stopped working. No more Xperia, ever. Also trashing all the respect for the brand. Should have stayed in the Galaxy.

    • Santana G

      Really i can clearly remember samsung having to update the galaxy s3 for this same very reason last year.No one person or company is perfect so stop acting like it and i'm sure when we get perfect stuff some ppl will still try to find fault.

      • drvadlamudi

        Also my previous S2 had the mmc bug and is bricked.

    • http://www.facebook.com/sugihc Sugih Cah

      My GS3 died after 6 months. But it's under warranty, n the kind service centre girl got it fixed in under two hours. For me, as long as they're responsible and fix the issues, then I don't see any problem.

  • lampe

    So they just have to NOT use their phone till sometime in the future, right aboooout... later.

  • Wouter Heijligen

    Sucks yes, I'm an android developer and Sony really doesn't suck at all. There are more issues with Samsung phones then with Samsung phones. I know people inside Sony. Mine died after less then 2 weeks, just got a new one immediately from my store. And all other people I knew with the problem also got a new unit. So why is Sony that bad? I'm sure if you compare to Samsung Galaxy phones Sony is way better with support and software in overall.

    • Kool Shah

      dude you are totally wrong! my XZ has black screen issue which it will get stuck on. it took tk them fricken 3 weeks to send me a new unit! it made me pissed and changed my mind to never buy sony again! and i bought it on pre order and i was in UK

  • flosserelli

    Sony shoulda named it the Xperia Zzzzzz

  • Васим Абу-Нассар

    Samsung here? :)

  • http://www.facebook.com/deepak.verma.16121 Deepak Verma

    Plzzzzz...I Can n't operate any other device except sony ..... So plz help me .....The prob is battery issue (Dislpay is only 20% ),Data traffic # when nedeed ,or any other apps that uses battery ,is not installed on my sony (z) device ... But battery signal shows completly decreases .............plz make this issue completely rite and take (Ericsson method of devices that r really awsome
    Thankssss....we r waiting for ur solution
    Again thanks for this smartphone ....A unique device among all of the smartphone ...really loves u sony

  • Kim

    Sony fied the issue with an update 1 week ago

    • Kim