When Motorola announced a few months back that it was not going to update most of its 2011 Android devices to Jelly Bean, owners were understandably upset. Moto attempted to calm the masses by offering a $100 trade-in credit. Now the details have been finalized and the program is looking much less appealing than everyone had hoped.


Eligible devices are the Droid 3, Droid X2, Admiral, Atrix 2, Atrix 4G, Cliq2, Electrify, Photon 4G, XPRT, Titanium, and Triumph. If you have one of these, you're in the program. Rather than offering you a discount on the purchase of your new phone, this is basically a glorified rebate. The website simply offers instructions on how to get your rebate card. If you're getting a Verizon phone, you will have to go in and buy your new phone without any discount. The Verizon staff will then take the old phone and give you a $100 Verizon gift card. You can use that to buy accessories or pay your monthly bill.

Other carriers are a little more of a hassle. You'll have to go into the store, buy the new phone, and send your old one to Motorola along with proof of purchase for the new Motorola handset. In 6-8 weeks, Moto sends you a Visa gift card for $100. You might be thinking that it's nice to be getting something, but you are actually handing over the old phone. All they're giving you is $100, and Verizon is locking you into spending it all there. You could make more money selling the old device on Craigslist for cold hard cash.

[Moto Trade Up; Thanks Tim]

Ryan Whitwam
Ryan is a tech/science writer, skeptic, lover of all things electronic, and Android fan. In his spare time he reads golden-age sci-fi and sleeps, but rarely at the same time. His wife tolerates him as few would.

He's the author of a sci-fi novel called The Crooked City, which is available on Amazon and Google Play.

  • Flaime DeFeo

    It just goes to show you that Verizon basically has the mindset that you don't actually own your phone. I can't wait to get the hell off this carrier.

    ... although LTE is fucking amazing...

  • http://twitter.com/cpoulter Chris Poulter

    Screw that! I am done with Motorola phones, unless Google puts their foot down and unlocks the bootloaders and get them to dump Motoblur I will never purchase a Motorola device again.

  • Kory Rice

    Or i can just keep my Atrix, and show it off to everyone as an example of why you don't buy motorola phones.

    • Jei Arc

      i would agree with you in that scenario, but I installed epinter's JB ROM and it works extremely well albeit for a little weirdness with the camera and missing the dock. other than that the phone looks extremely well with 4.1.2 :)

      • Kory Rice

        i'm running epinter's CM10 as well, but regardless it frustrates me that motorola had claimed that we would at least be upgraded to ICS. it's obvious through the hard work of the developers on xda that our phone is more than capable of the upgrade, which frustrates me even more when they cancel our update. =

        • Jei Arc

          can't argue with that.

  • Derail Doax

    Yeah... Seems like the same type of screwed I was on my CLIQ XT when they reneged on upgrading that to 2.1. I'm never buying another Motorola product. After seeing how easy it was to root the GS3 I'm probably not going to buy any other brand from now on. I read up on how locked down the HTC EVO 3D was and how you lose WiMAX if you root the Photon. My only hope now is that LG follows Samsung's footsteps and is somewhat friendly to modders...

  • Skandal

    Thats Really Messed Up. You Can Miles More For These Phones Than Just 100 Bucks

  • KRS_Won

    What if I wanted the Dev Edition? Verizon doesn't sell that, the original story said it was available to trade-in for. Womp womp.
    Unless you are just lazy, it's much better to just sell your phone and buy direct from Motorola, or another manufacturer. Why give your carrier any bonus?

  • mgamerz

    $100 for a 2 year contract full of broken promises all along the way? No thanks.

    • Blake Forehand

      No, as stated above you have to buy the phone off-contract.

      • mgamerz

        I meant for people who bought the original devices. Like me.

  • Terry F

    I'll never by another Motorola phone. My Photon was my last. Fool me once, shame on you. Fool me twice, shame on me.

    • Terry F

      I should have proofed better. Make that "buy".

  • Michele Fore

    I traded my Droid 3 in for the Razr HD (love!) I received $100 off purchase price right then. Maybe they have since changed that but it's only been 2 weeks.

  • http://www.facebook.com/people/Mark-Golden/503497645 Mark Golden

    And this is why my 11 month old photon 4g is the last Motorola phone I ever buy......(wtf !!! a $100 rebate for a $500+ device)

  • Mike Hermon

    Yeah no thanks, with ATT the only option they give you is the Atrix HD, I'f I'm going to be locked into another 2 year contract it isnt going to be on a Motorola phone. My next phone will be a Samsung

  • matb321

    I just installed cm10 on my atrix 2 to hold me over until I get my Nexus 4.

  • Scott

    This kind of crap is exactly why I ordered a Nexus 4.

  • jay

    And this is why Motorola and Android will be losing this customer to BBX....I'm so done with these bully platforms.

  • http://www.facebook.com/j3ff.reyC Jeff Carson

    #MotoFAIL -They just don't know when to quit do they? I wonder who the idiot was that said, "oh I have a great idea... Let's make them pay full price for another obsolete phone, have them send us the old POS, and bend them over just for old times"

  • Shubham

    WTH?? Atrix 2 is not even that old!! It was released just days after RAZR XT910!! That's freakin' ridiculous! I recently bought it and thanks to moto, I'm stuck on ICS
    GOOD JOB motorola. Loosing your customers. No moto again!

  • Dave P

    This program is a total Sham! I sent in my old device 6 weeks ago and just today I received an acknowledgement email stating that my device qualifies and that I should allow 6-8 weeks for delivery of my $100 prepaid visa card. This experience has left a bad taste of Motorola in my mouth. A bitterness that will likely affect my next device purchase decision.