19
Sep
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Many users - myself, Artem, and several other AP team members included - got an error just a bit ago stating that "There is a problem communicating with Google servers," but this issue seems to only be affecting Jelly Bean devices. Makes perfect sense, too -  looks like Google Now is the only thing currently down, as Talk, Drive, GMail, Calendar, Movies, Music, Magazines, Books, Maps, the Play Store, and pretty much all other Google Services are currently fully functional.

If you've flashed Now onto your ICS device, you should be experiencing this error, as well.

Update: It looks like Google Now is back. Several AP members are reporting that the sign in error is gone and Now is back up and running. What about you? Everything back to normal for you yet?

Screenshot_2012-09-19-22-51-42 Screenshot_2012-09-19-23-07-54

What does this mean? Maybe Google is upgrading Now. Maybe it's just a fluke. Hard to say, really. But as soon as we know, so will you.

Cameron Summerson
Cameron is a self-made geek, Android enthusiast, horror movie fanatic, musician, and cyclist. When he's not pounding keys here at AP, you can find him spending time with his wife and kids, plucking away on the 6-string, spinning on the streets, or watching The Texas Chainsaw Massacre on repeat.

  • http://cocainemonster.deviantart.com/ Fun With Drugs

    Also a problem for ICS users who flashed Google Now. Just throwing that in there, since I'm having this issue.

    • http://www.vrdwellersblog.com/ Miles Reiter

      I'm on ICS with Google Now at the moment and it seems to work for me.

  • http://resaberz.blogspot.com/ Rebornyama

    i just flashed a new ROM and suddenly saw people fawning over about this at twitter. Good to know that I'm not alone. =p

  • aNYthing6

    Yep, Google Now seems to be having issues. I can still ask it things, but nothing else works.

  • Derek Duncan

    my goodness, if Google Now is updating that would be EPIC

  • topgun966

    Dammit wiped my phone because of of this and forgot to do a recent nandroid .... grr at least i'm not alone

  • http://twitter.com/DanielBobke Daniel Bobke

    Yup...same issue here with my GNex and Nexus 7...

    • DynamikD

      Agreed.

  • http://twitter.com/aliaboalsaud Ali Aboalsaud

    My battery died and this was the first thing I saw after charging it and I was relieved that I'm not the only one facing this issue. What's weird about it is the fact that this looks like a random message and I'm actually signed in as everything works and able to access my account.. Play Store, Maps/Latitude, Drive, Contacts, YouTube, and Google+.. Everything works perfectly but I keep getting this message every couple of minutes after dismissing it from my notifications.. Also, when I check the settings, everything seems fine with my account & it's syncing normally.. All of the above made me think that this is a random message and not a legitimate failure to sign in

    • http://twitter.com/aliaboalsaud Ali Aboalsaud

      Follow up, after reading a few comments, I noticed that Google Now is not working & it seems that it's the only GApp that's broken for me

  • http://twitter.com/WillieFDiazSF William Diaz

    Totally freaked out and was like "Ugh, whats wrong with my phone now" - Good to know its just their servers.

  • http://www.facebook.com/lusky3 Cody Lusk

    Working again for me.

    • Dominic Pontarolo

      Mine still isn't :(

  • http://www.facebook.com/Wrath.unleashed Andrew Danielsen

    So that's what the error is for...

  • Jonathan

    Oh, was Now the problem? An hour or so ago I got a message saying I had a sign-in error on both of my Nexus devices. Usually I only see that when I turn two-factor authentication off and then on again.

  • http://about.me/miguelrodas1899 Miguel Rodas

    It is also affecting my One X on ICS.

  • Jonathan Warden

    It'll affect non JB devices that have flashed Google Now, as well, though I suppose that's a given. And it's too late to tell us not to panic. The rioting has started already.

  • http://www.facebook.com/dmolina66 David Molina

    I am glad it's not just me - tho I did call customer support earlier to verify that they were indeed down before I factory reset my phone... lol

  • Andy High

    Thanks, was getting worried! Mines down too, in Australia

  • http://btwnworlds.tumblr.com/ Lou G

    I'm able to use Google Now fine. Yes, I get a "no connection" but it goes away and I'm able to get my weather and sports, etc.

  • http://profiles.google.com/mechanizedapathy Shawn Brandel

    Yeah! Take that, 1 percent! Wait. Both my devices are on JB. DAMN!

  • http://twitter.com/brandonb927 Brandon Brown

    I get an error constantly on my JB Galaxy Nexus and Nexus 7 "Couldn't sign into account" and it is rather annoying

    • http://profiles.google.com/mechanizedapathy Shawn Brandel

      ^Cliff notes.

  • jusatin

    Dont see whats the problem, all I get is little error notification, but everything is working normally.

  • Stephen Vanderwarker

    Wondering why I kept getting that darn sign in error

  • Tyler Chappell

    It is not just Jelly Bean. I am also having the same issue on my Thunderbolt with the leaked ICS + Sense 3.6 build. However, I do have Google Now installed on my phone, so perhaps it is only related to Google Now.

    • Adam

      same on bionic leak

  • tremsr

    S3 running ICS with Google now is affected. As well as nexus 7! Thanks for this heads up. I was confused as hell.

  • Luis Augusto Fretes Cuevas

    Wow, it was driving me insane. XD

  • Williams Alexander Aguilar

    man i thought it was my phone xD

  • http://twitter.com/Gem_Jefferson Marty McFly

    I'm relieved too. Wanted to unroot my phone and stopped because of the error on both my phone and tablet. Thought my Google account was getting hacked again.

    I definitely would've defected if that were the case. Lol

  • http://www.facebook.com/gilberthcordova Gilberth Cordova Mayaute

    Only in Jelly Bean? I think Google now works only in Jelly Bean.

  • Adam

    I got this on my Driod Bionic running ICS leak and Google Now for ICS... am I the only one getting this on ICS?

  • Jerry Gooch

    Let's hope its some fancy upgrade to the Server end of Now!

  • http://www.facebook.com/krisrk Kris Kenny

    Thanks... I am having the same problem too. I removed and re-added my google account and that didn't fix it. Good information!

  • Matti

    Phew!!

    Was this* close to un-rooting my Galaxy Nexus and factory resetting my stock Nexus 7.
    At first I figured it was an issue with G+ (like the last time) so I wiped my data for that app, but the message came back. Checked my sync settings and all were synching fine, so was a bit puzzled. I'll just wait on it for now.

    Thanks for the heads-up, Android Smurfs (that's what we call the police where I live)

    Cheerz

    • http://www.facebook.com/profile.php?id=1359390083 Sodiq Awokoya

      We call Police "PIGS" in NYC.

      • Abhigyan Banerjee

        *Insert Angry Birds reference here*
        Angry Birds - Android Police Edition

  • Mike

    Yup its down for me too. Now I know why this sign-in error notification keeps coming back. Sprint Galaxy Nexus running stock Android 4.1.1 Jelly Bean.

  • nsnsmj

    Glad to know it's not just me. I was this -><- close to removing my Google account from the phone & re-adding it, clearing all Google apps, and wimping the device.

  • http://twitter.com/namd88 Nam Dang

    I thought it was weird or my account was hacked (I'm using two factor verification so it's a very small possibility). Anyway, it's back up again already

  • Yooeee

    It's back. All is well

  • DynamikD

    Well this answered my question.

  • Guest

    Well this answers my questions.

  • Guest

    Wow.

  • Guest

    Why isn't my comments sticking?

    • Guest

      ??

  • http://www.facebook.com/wallace.ryan Ryan Wallace

    Was wondering what google did to my N7

  • scuttlefield

    I'm back to normal now on my N7.

    • http://www.androidpolice.com/ Artem Russakovskii

      Same here.

  • TheARC77

    2.10 Argentina Google Now Fixed

  • http://btwnworlds.tumblr.com/ Lou G

    Oddly enough, I didn't have the problem. I mean yes, it said it couldn't log in but I could still use Now and the Play store on my nexus 7.

    BUT it feels like to me, google handled this better. it feels like they said "our bad" and fixed it instead of saying "you're holding it wrong."

  • yiksheng

    it's working fine now. strange thing is that everything worked while in was down except for the card results.

  • http://www.facebook.com/profile.php?id=563376633 Matthew Priddy

    Getting this same error on ICS with Now installed on my RAZR.

  • carlos dozzetti

    Mine is up now nexus

  • B0r0d1nsky

    Russia, Moscow, samsung galaxy tab7.0 plus with cm10 jelly bean based - error is still present. Can't sign in google services.

  • Palmer Nyako

    yep, google now for ics. waited it out and it seems to have subsided.

  • http://www.facebook.com/ShitizGarg Shitiz Garg

    Damn, I had to go to the hospital and Google Now couldn't tell me where I could go, I had to bleed for 40 minutes

    • http://www.facebook.com/archercc Ryan Stewart

      I thought I had the same problem but then I remembered that I can still use the voice actions independent of GNow.

  • http://twitter.com/dark5un dark5un

    CyanogenMod 9 and i still had the same issue in the morning! Seems that its now ok. Just kept getting the error saying i it couldn't sign in to google services at the time though didn't seem to affect any functionality such as maps, play or gmail.

  • ElfirBFG

    Phew. I thought it was an issue with Paranoid Android. E

  • Nikhil K

    Oh thank you for this post! I updated my kernel yesterday, and immediately I got this error! I was thinking that the chinese kernel I installed was doing some malicious activities...

    BTW, could anyone tell me whether kernel's could do any foul play with the device/your credentials?

  • tanjiajun34

    Wow... I nearly wanted to wipe my phone despite I am busy working...

  • Phazz

    I have had the problem for about two weeks on my Samsung Galaxy Nexus, Android version was updated recently to 4.1.2, but the problem remains the same as before. I saw somewhere a report that installing the Google+ app could solve it, but that didn't work for me.

  • dru saiz

    My stock SGS3 with 4.1 is still doing this. Every 20 mins.

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