10
Sep
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For some unknown reason, the tech world spent a lot of time over the weekend talking about an upcoming Toys-R-Us tablet for kids called the Tabeo. I'm assuming this is partly because the Wall Street Journal felt the subject was worth covering; past that, I honestly can't put my finger on why this caught anyone's attention. We decided to skip covering this rumor for a number of reasons, but the biggest one is because we wanted to wait for the official PR and spec sheet for the device.

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That PR showed up just a little while ago, and honestly, I'm surprised that so many respectable tech outlets decided to post about this tablet. Why is that, you ask?

Because it's a sham. And now, the average consumer may have noticed the small buzz that was generated and, as a result, think that this tablet is worth buying.

Newsflash: it's not. Seriously. I wouldn't even buy this thing for my six month old son. Allow me to tell you why.

First off, it's $150. Initially, many parents may think this a reasonable deal for their younger child - but it's not. That $150 only gets you a 7" 480x800 display, 1GHz single-core processor, 1GB RAM, 4GB of storage space, and Android 4.0. The PR boasts that it comes with 50 pre-installed apps, and "nearly 10" of which are educational. The rest are games, entertainment, and books. And if you want more apps, you have to get them from the Tabeo App Store, which only offers 7,000 "games, books, and educational programs."

By comparison, there are a couple of devices out there that offer far more bang for the buck, and one of them is also designed just for kids.

tablet-n7-features-ushome-family

The obvious comparison here is the Nexus 7. For $50 more, you get a quad-core processor, double the storage, and the latest version of Android. While some may say that's overkill for a child, think of it as an investment. So long as your child takes care of the device, it'll remain relevant a lot longer than the Toys-R-Us Tabeo.

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That's not the only option though; there's also the Nabi 2. Designed just for kids in terms of usability, but still packing the hardware guts to maintain relevance for months/years to come, the Nabi 2 is an unmatched choice when it comes to Android-powered devices for kids. Really - read my review. Its specs are actually very similar to the Nexus 7 and a definite step-up from the Tabeo: quad-core Tegra 3 processor, 1GB RAM, and 8GB storage (and microSD card slot). It also has a bumped up screen resolution over the Tabeo (1024x600), and uses Android 4.0 as its OS. And it's chocked full of fantastic educational software for your little one's growing brain. All that is wrapped up in a durable package that will only set you back $200 - just $50 more than the Tabeo.

Ultimately, parents should always want the most bang for their buck when it comes to buying anything for the kids (or themselves, really). The comparison here is pretty clear: you can either buy 2009's leftover display and processor tech for $150, or current, relevant hardware for $200. It's up to you.

You can buy the Nexus 7 here, and the Nabi 2 is currently available from Wal-Mart, Best Buy, and Amazon.

Cameron Summerson
Cameron is a self-made geek, Android enthusiast, horror movie fanatic, musician, and cyclist. When he's not pounding keys here at AP, you can find him spending time with his wife and kids, plucking away on the 6-string, spinning on the streets, or watching The Texas Chainsaw Massacre on repeat.

  • skynet11

    For $9 more, a second-gen Kindle Fire

    • ari_free

      Yes the Kindle Fire for $159 will be tough to beat, especially since it won't be tied to toysrus.
      "Kindle FreeTime - a personalized tablet experience just for
      kids. Set daily screen limits, and give access to appropriate content
      for each child. Free on every Kindle Fire. Coming next month"

      • jusatin

        It's tied to Amazon, which is even worse if possible.

        • ari_free

          It's better than giving kids instant access to thousands of hot n sexy malaysian babe apps (with unlimited permissions) from Google Play :/

        • Tyke

          Many public libraries now have ebooks that you can borrow, icluding chidren's books that work on all Kindles.

  • http://twitter.com/SirRobn John Curtis

    I was looking at kids tablets and ended up buying my 2yo a refurbished Galaxy Tab 7 for $130. Went with it because you can also buy an otterbox cover for it making it very durable. So now for about the same money I have a mostly kid proof tablet that can be upgraded (as in types of apps) for years. I can also add a few of my own and have a 7" to take with me instead of my larger tablet.
    Thanks for the review though, makes me happy with my choice.

  • ari_free

    Why would anyone pay even $1 more just for a kid tablet? The most important thing is whether it is durable

    • Ben Baranovsky

      What if you need to use it for something? Kids these days are smart. My little cousins use iPads daily. They would throw a fit with that piece of crap. P.S. Anything with GLASS on the front is breakable.

      • ari_free

        The kids may be smart but giving a kid an expensive tablet to break isn't very smart.

        • Ben Baranovsky

          $150 is already pricy for a toy. My point (and the point of the article) is that if you're going to get something for your kids, spend a tiny bit more to avoid buying crap.

          • ari_free

            I don't see this as a toy. It gives instant access to lots of children's books. But that doesn't require killer specs.

        • James Pope

          My 4 yo has had a hp touchpad since the firesale last year. She uses it daily and its in pefect shape.

        • Topic_goes_here

          Call it "the family tablet". Then you, the parent, have the right to requisition it for your own fun or for control the child's screen time. And since you're using the tablet as well, the price is spread per capita.

  • Jason James

    the kindle fire is filled with crap apps that kids will love lol they have tons of kid friendly apps which is why i bought(and i had a $100 credit sitting there)

  • Mikael Guggenheim

    Never buy from a toy store what can be found in a regular store. Always cheaper at a regular store. I was gonna buy my kid a toolset (hammer, and stuff) in plastic at a toys store. Ended up buying a real hammer and stuff for her instead and saved a lot of money on it at the same time.

    Sure, I better be with her when she plays with it, but that's only a plus that we do things together, right.

    • Knlegend1

      I'm dying right now lmao!!!!

      • PINJ

        Just As Whatever The Child's New Toy Comes In Contact With

    • PINJ

      You Are... Dangerous Mister

    • Kenny O

      You live on the edge..........I like your style.

    • http://www.facebook.com/Zykana Melanie McLaughlin

      My dad got me a set of fake tools and a real hammer for my birthday when I was four. I'm 23 now and I still have the hammer.

  • http://www.facebook.com/profile.php?id=100002743458418 Colton Clark

    i got a Polaroid Tablet for just $80 at Kohl's...sure it looks like a super-cheap PDA but its got the Tabeo's specs (and my Droid 3's specs) and comes half-rooted, so it's just a fun little gaming pad for me...with Android 4.0

  • wewewi

    Those are renamed Archos Childpad s .. CAPACITIVE SCREEN ALERT!!!

    Yes! Those still exists in 2012!!!

    • http://www.androidpolice.com/ Artem Russakovskii

      Yeah, they exist... on pretty much every device out there. What are you talking about? Are you thinking resistive?

      • wewewi

        =) Ooops my bad. Resistive, that's what I meant, indeed.

  • Knlegend1

    One thing to consider is the age of the child and the build quality of the product. Yes clearly a Nexus 7 is far superior but it doesn't last a month then you could have saved 10 bucks. However, I plan to teach my kids the value of a dollar. Only way for them to learn to appreciate things. Can't just buy them stuff to detour their attention to save yourself a little stress lol.

    • realparent

      You got that right for sure! I know too many parents that spend more time on their devices than playing a board game with their kids so they figure why not just get them one. As they leave stuff lay all over the house and do whatever they want because the parents don't pay attention to them. So but them something nice and expensive so you can watch them treat it poorly anew ruin it.

    • http://www.facebook.com/profile.php?id=1798983760 Randi Sweigart

      Good point.. Too many people want to distract their kids. If you're buying something like this limit their time using it.

  • Jim

    picked up a nabi 2 for my 3 year old niece a couple days ago. honestly dont think you can beat that for a child oriented tablet. it comes with good apps and such, but the software is well designed to provide a special kid mode that lets you choose the apps they can use, what settings they can change, and what websites they can visit. i was honestly impressed at how solid it felt, and how responsive it was.

    • tone

      Did you buy it in Australia , I so where and does it have an Australian power plug.?

  • Kenny O

    I found my son a used kindle fire on eBay, rooted and flashed Cm10. Best investment ever, keeps him occupied and happy for hours, has no problems doing what he wants to do with it. He's had it for about 6 months, not a scratch on it. He's going to be 3 in October.

  • Seanzky

    I own two Nabi 2, as well as a TF201, and Xoom... and I approve this article.

  • Eye4Detail

    This thing looks (and is spec'd) like an Archos. I'd pass on it based on that alone, and especially if it has Archos' build quality.

  • ari_free

    "And if you want more apps, you have to get them from the Tabeo App
    Store, which only offers 7,000 "games, books, and educational programs.""
    "That's not the only option though; there's also the Nabi 2."

    But the Nabi store only offers 500 apps

    • http://www.androidpolice.com/ Cameron Summerson

      And sideloading the Amazon Appstore is only a download away.

      • http://www.androidpolice.com/ Artem Russakovskii

        So why not use the same argument for the Tabeo tablet too then? If both can install the Appstore, then the Nabi loses in the apps department as its default market offering is much smaller.

        • http://www.androidpolice.com/ Cameron Summerson

          I haven't used the Tabeo. While it's safe to assume it will allow sideloading, we don't know that for certain.

          Either way, the Nabi 2's still a better all around deal than the Tabeo.

          • http://www.androidpolice.com/ Artem Russakovskii

            I agree, but it's also $50 more. For $150, a 2-year-old will have enough to play with - he doesn't need graphics-intensive 3D games, and by the time he's 4-5, you'll have to upgrade to something more modern, as both the Nabi 2 and the tablet here will be hopelessly outdated. A Kindle Fire is nice for $160 but it's not child-proof. I don't see many reasons to get the $200 tablet if the $150 will do just fine for a large chunk of the population.

  • jusatin

    You shouldn't buy a tablet for kids. Childhood is the time when you play and run outside with friends, not sit inside using a tablet and get your neck hurting from the age of 3.. geez

    • ari_free

      Kids should read more and if you give a kid a tablet, he has access to tons of books in one little device wherever he goes. This is the closest thing to the OLPC and $150 means more kids will have access to more information.

      • Jonathan Wong

        Give a kid a Kindle Paperwhite. Don't want them to stare at the screen too long and burn out some retinas and end up wearing glasses now do we? And they still will have plenty of books.

      • Topic_goes_here

        There are also plenty of apps that are educational, without being so education-y. Scribblenauts (iOS) promotes problem-solving, brain-storming, and spelling. Same for 4 Pictures 1 Word. Use a state capitals app as a way to earn play time. ("First do state capitals, then you can play.) But our method is to restrict screen time to weekends. We get to the park during the week.

        Don't forget, you can always just view videos about astronomy, taekwondo, whatever, which is a great thing to do together. We also read kids' e-books together as well.

        But you don't have to buy a tablet for the kid; you can buy it for the family and call it the "family tablet". This way, you can take back the tablet any time for your own fun and for control of the kid's screen time.

        Parents should use a bit of behaviorism with tablets, if they do choose to have one. Restrict use to weekends or 1-2 hours per day. Use it as a reward for behaviors that you'd like to promote. Withdraw it to reduce unwanted behaviors. Just a little thinking goes a long way.

  • http://twitter.com/havens1515 Randroid

    The difference here seems like the difference between the iPhone and any Android or Windows phone... yester-year's tech for a price that is not nearly worth it. Only the Tabeo is slightly less expensive than current tech, unlike the iPhone.

  • GliTcH

    I actually was going to get this for my 3 year old son. He has an HP Touchpad (AOKP ICS) right now, I have a Nexus 7 and the wife has an iPad (I won it in a contest and had no interest in it but the wife liked it so she uses it). My son is rough on tablets, everytime he smacks my Nexus 7 or drops his Touchpad on the floor I cringe. Won't even let him touch the iPad. When I heard about a kid friendly tablet that's reasonably priced I thought, I'll bet it's rugged and durable. Maybe splash proof and dust proof (kids!). My son has also made purchases on my play store accounts on accident. Games constantly upselling him and putting in advertisements and the play store is very easy to make purchases on. I've caught it in the 15m window a couple of times but once or twice it was an hour or so before I realized he'd paid $0.99 for no ads or something, on accident. A protected environment for him and store designed for kids sounds enticing to me. Sorry, but if it is as rugged as I hope it'll be and their market is designed for kids, I'll end up getting one. 1ghz may not be super fast but my Nexus One had it and it was a great CPU, I don't see any kids games that could push that CPU.

    • GBGamer

      Try using parental controls. They are in the play store settings.

  • aLeXandEr

    My wife and I have a three year old who's been playing with our android phones for a year or more. Because he's been properly introduced to the OS, he knows where "his" page of apps are, and that's enough for him. So, when the Nexus 7 hit the local shelf's we were on that. I was exited to finally have a tablet, and figured our son would be too. "Here it comes", other than setup, I haven't been able to really use the device at all. He takes it with him everywhere, and people stare in amazement at how well he navigates the N7. In Verizon, they often offer him a iPad to play Angry Birds on, not anymore, and they weren't overly thrilled with him having a tablet in the store they didn't sell. But OH, were there some customers just taken with the experience he was providing via the Nexus 7. I would never buy a toy for what I could purchase the real deal for, or teach my child they aren't responsible enough to handle the real deal either. And a tiny app store? Why? When I can just exercise the parental controls in the "Google Play Store", and have access to what I need on the device too. Like using DroidMote on the tablet to control my Android powered MK802II or other such devices soon to be running rampant around the IPTV market. But it's all a parental choice I guess, personally I am considering buying a Raspberry PI for him next, gotta raise them kids right!

  • http://www.facebook.com/profile.php?id=1745689461 Hal Motley

    Kids these days play on game consoles like a 3DS or PS Vita and those can cost in excess of $150. I think that a budget tablet like a Nexus 7 isn't a bad gift for a child, there are educational apps out there, as well as games and e-books.

    Plus there is no 3G so they can't run up enormous data roaming bills.

  • michael interbartolo

    my parents got the kids Vtech Innotabs for Christmas last year. they had a crappy 5" screen with this huge bumper/bezel case. the cartridges were $20 each and while I could rip dvd's and put them on an SD the resolution was less than a 80's tv. this year the kids are getting Nexus7s.

  • xianlewis

    It is appealing that they have an app store that is streamlined just for kids, and isn't too complicated but still has 7,000 apps. The real question to me is whether the kid can run up your credit card with apps, or if they are all mostly free.

    Did this article happen before or after the Fuhu Nabi decided to sue Tabeo?

    • http://www.androidpolice.com/ Cameron Summerson

      I wrote this the day the Tabeo was announced, which was before Fuhu (the creator of the Nabi) decided to sue.

  • Diana

    Ok, I'm seeing mixed reviews here. I was leery about the tabeo simply because it's thru Toys r Us. I have a soon-to-be-9-year-old, and my husband and I had been discussing getting him a Nook tablet (I have one, I like it ok, but he is very good with it). Then I saw the tabeo. Also in the flyer were the Kurio and the Meep. They seem to all do the same things. For $30 more I can get him an Archos 10" 4G tablet. I want something for him that will stay with him for several years and be able to be shared with his brothers (my almost-7-year-old is kind of indiferent to tech, but my 3 1/2-year-old LOVES my Nook and handles it pretty well). After readingsome of this, I'm seriously rethinking anything in the toy catalogue, but I have no idea what's good for a kid who needs plenty of fun learning apps and access to lots of good AR books.

    • Diana

      I'm not cracked on Kindle, but I'm leaning toward the KindleFire a little. I've never used one, so I'm pretty much clueless. NOT getting him an iPod touch.

    • http://www.androidpolice.com/ Cameron Summerson

      In that case, I recommend the Nabi 2. It's made for kids, has tons of educational apps, and the Amazon Appstore can be sideloaded (as can the Kindle app, for books.)

      • http://www.facebook.com/catherine.f.richards Catherine Furr Richards

        How does the Nabi 2 or Nexus 7 compare to the Kindle Fire HD for a 7 year old boy? Which would you recommend?

        • http://www.androidpolice.com/ Cameron Summerson

          I'm not, and never have been, a big fan of the Kindle Fire/HD. I can see their value for people who are already entrenched in the Amazon ecosystem, but that's the extent of it. I definitely don't think there's any reason to choose one for a child.

          For a seven-year old, I would still recommend the Nabi. It still has plenty of educational merit for that age, and once he gets a bit older, it's easy to just let him switch over and use the "parent mode." I also think the Nabi is a better choice over the Nexus 7 because of its stout build - it can take a beating (which, let's face it, a seven-year old will give) and still keep on going. It's made for that.

  • jcoy

    I've been researching the kids tablets to find one for my daughter for Christmas..she will be 6 in February...I agree, the Nabi 2 is the way to go. I wanted something that would be fast and could grow with her..and this fit the bill..I just picked her one up today.

  • pearlina2512

    Don´t waste your money! My mom purchased one for my 3 1/2 yr old daughter and we are on our 2nd one! The first tabeo the sound went on it and I thought the camera stopped working...turns out the camera is just crap unless you have flood lights all around you! I´m taking it back as soon as this storm is over. The replacement tabeo has had a frozen screen for over 24hrs and the reset button does not work! Huge disappointment...will check out the nexus or kindle fire for her

  • Loreto

    Help! My daughters grandparents bought her this Tabeo and most of the apps on it are just silly. No nextflix or ebook reader (there are individual ebooks to purchase but limited selection). Is there a way to re-format this tabeo with the droid OS so that I can access google play apps? I'm a newbie to the Android OS. Any tips would be greatly appreciated!

    • Tygerlane

      You may not be able to re-format they thing.. I am just as unhappy with the Tabeo my daughter got from her grandmother for Christmas.. I have replaced it twice (using the extended warranty that was purchased with it) and about once a month the thing completely crashes and resets to factory defaults.. which means all the apps my 2 yr old plays, have to be re-downloaded.. and you pray that the tabeo app store still has it (which unfortunately a lot of the time they don't). Here is my solution.. if you purchased the lifetime warranty/replacement program.. break the darn thing (run it over) take the refund gift card they send you.. and buy something else. Unfortunately it is a Toys R US gift card.. so it has to be something else that they carry.. Luckily the Tabeo isn't the only tablet that they carry.

  • Jaz

    Hi . I'm a little torn I have a disable child who's 12!years old and I would love to get her a tablet but I'm not sure which one to get if the nabi2 or kurio ,she loves music so it has to have music , as well as educational games and most important durable .

    • http://www.androidpolice.com/ Cameron Summerson

      Definitely go for the nabi 2. Of course, Fuhu recently announced the Nabi XD for teens/tweens, so you may want to look into that, as well.

  • Noname

    Got one each for my kids, and they love them. Are they the be-all-end-all? No. But for Christ sake, they're kids! And if they love their Christmas present, then it was worth it.

  • Alexa

    Horrible! Horrible Horrible! I cant believe I bought this thing!!! what a disappointment! It stopped working just acouple of weeks after I Bought it from toys r us...That place is some BS and I will never recommend it to any parent I know or to anyone considering buying a gift for a young child. My little girl was so upset and thats what pissed me off the most! I was warned not to buy this, but I figured if its geared for children Its what she can use. LESSON LEARNED!!!!

  • tish

    My mother bought all of the grandkids that were old enough the tabeo for christmas. W/in 2 months all 4 of them had the charging port come loose and now they will not charge. The company won't. Replace/ repair them w/o a reciept and since they were presents we don't have the reciept. Do not buy this product, it is a waste ofa lotof money!

    • Timik

      i have the same problem. I sent the first one directly back to them and now it wont charge again, it's been about 5-6 months and the cord went again last week

  • cc

    I am having an impossible time setting up the parental settings. Does anyone have a suggestion?
    I enter all the required email and password and I am constantly told to do my parental settings ON the tabeo itself. But.... i already am trying to do it on ghe table and the

    • Mia’s Mom

      I had the same issue you have to call them directly to get it set up but don't waste your time just return it, I'm returning mine today. So many apps this thing can't use. Getting a kindle fire...

  • crystal

    This product is the worst tablet I've ever bought! We bought
    this for my son for xmas BIG MISTAKE! We bought it in Dec and we got it home
    and wanted to charge it up for my son so he could play on xmas. Realized the
    cable would not charge it. Toys r us says absolutely no returns it’s out of their
    hands. Called tabeo and they sent out another cable. Took over two weeks for
    that. Get the cable and realize that if you just slightly move it, it stops
    charging meaning the defect is internal. Once again we are left with a paper
    weight and a wasted xmas present. Tabeo says ok send it back and we will
    replace it. We have to pay for shipping to ship it back and they received it
    jan 24th, but did not even put it in their system until a week later. was told
    it would be 10-15 business days from the date they had in their system. well 15
    days went by and nothing. we called to see what was going on and was told the
    product was on back order and would be shipped as soon as they got some in and
    that it should only be a couple more days. very frustrated we again contacted
    toys r us with no help. two weeks go by again and call tabeo back and again
    told that they were still on back order and told again that it should only be a
    couple more days and then they would ship it out. at this point it was almost
    three months after xmas and my son got to play with his present maybe a total
    of two hours. and tabeo had our tablet for over a month of that. it is the beginning
    of march and we are STILL awaiting a replacement. was told by tabeo that our
    only option at this point is that they can send us our broken one back, or wait
    for the replacement. refused to let us go get a replacement from the store (
    because you know toys r us are stocked with them but yet they are on
    backorder?) or a refund. and when asked why we couldn’t get a refund they said
    because we did not buy from them directly, and when asked how do you buy from
    them directly they responded by "you cant". we have now went to corporate
    with toys r us and we will see if that gets us any closer. hard to explain to a
    6 year old why his xmas present basically got taken away from him.

    Bottom Line: Tabeo has the worst customer service ever!!!
    They do not want to stand behind their product and Toys R Us states their hands
    are tied. So basically you are left with absolutely no support from either end.

    SAVE YOUR MONEY AND BUY A KINDLE OR ANOTHER TABLET!!!!!!!!

  • crystal

    This product is the worst tablet I've ever bought! We bought
    this for my son for xmas BIG MISTAKE! We bought it in Dec and we got it home
    and wanted to charge it up for my son so he could play on xmas. Realized the
    cable would not charge it. Toys r us says absolutely no returns it’s out of
    their hands. Called tabeo and they sent out another cable. Took over two weeks
    for that. Get the cable and realize that if you just slightly move it, it stops
    charging meaning the defect is internal. Once again we are left with a paper
    weight and a wasted xmas present. Tabeo says ok send it back and we will
    replace it. We have to pay for shipping to ship it back and they received it
    jan 24th, but did not even put it in their system until a week later. was told it
    would be 10-15 business days from the date they had in their system. well 15
    days went by and nothing. we called to see what was going on and was told the
    product was on back order and would be shipped as soon as they got some in and
    that it should only be a couple more days. very frustrated we again contacted
    toys r us with no help. two weeks go by again and call tabeo back and again
    told that they were still on back order and told again that it should only be a
    couple more days and then they would ship it out. at this point it was almost
    three months after xmas and my son got to play with his present maybe a total
    of two hours. and tabeo had our tablet for over a month of that. it is the
    beginning of march and we are STILL awaiting a replacement. was told by tabeo
    that our only option at this point is that they can send us our broken one
    back, or wait for the replacement. refused to let us go get a replacement from
    the store ( because you know toys r us are stocked with them but yet they are
    on backorder?) or a refund. and when asked why we couldn’t get a refund they
    said because we did not buy from them directly, and when asked how do you buy
    from them directly they responded by "you cant". we have now went to corporate
    with toys r us and we will see if that gets us any closer. hard to explain to a
    6 year old why his xmas present basically got taken away from him.

    Bottom Line: Tabeo has the worst customer service ever!!!
    They do not want to stand behind their product and Toys R Us states their hands
    are tied. So basically you are left with absolutely no support from either end.

    SAVE YOUR MONEY AND BUY A KINDLE OR ANOTHER TABLET!!!!!!!!

  • crystal

    This product is the worst tablet I've ever bought! We bought
    this for my son for xmas BIG MISTAKE! We bought it in Dec and we got it home
    and wanted to charge it up for my son so he could play on xmas. Realized the
    cable would not charge it. Toys r us says absolutely no returns it’s out of
    their hands. Called tabeo and they sent out another cable. Took over two weeks
    for that. Get the cable and realize that if you just slightly move it, it stops
    charging meaning the defect is internal. Once again we are left with a paper
    weight and a wasted xmas present. Tabeo says ok send it back and we will
    replace it. We have to pay for shipping to ship it back and they received it
    jan 24th, but did not even put it in their system until a week later. was told it
    would be 10-15 business days from the date they had in their system. well 15
    days went by and nothing. we called to see what was going on and was told the
    product was on back order and would be shipped as soon as they got some in and
    that it should only be a couple more days. very frustrated we again contacted
    toys r us with no help. two weeks go by again and call tabeo back and again
    told that they were still on back order and told again that it should only be a
    couple more days and then they would ship it out. at this point it was almost
    three months after xmas and my son got to play with his present maybe a total
    of two hours. and tabeo had our tablet for over a month of that. it is the
    beginning of march and we are STILL awaiting a replacement. was told by tabeo
    that our only option at this point is that they can send us our broken one
    back, or wait for the replacement. refused to let us go get a replacement from
    the store ( because you know toys r us are stocked with them but yet they are
    on backorder?) or a refund. and when asked why we couldn’t get a refund they
    said because we did not buy from them directly, and when asked how do you buy
    from them directly they responded by "you cant". we have now went to corporate
    with toys r us and we will see if that gets us any closer. hard to explain to a
    6 year old why his xmas present basically got taken away from him.

    Bottom Line: Tabeo has the worst customer service ever!!!
    They do not want to stand behind their product and Toys R Us states their hands
    are tied. So basically you are left with absolutely no support from either end.

    SAVE YOUR MONEY AND BUY A KINDLE OR ANOTHER TABLET!!!!!!!!