24
Aug
facebook-logo

Whenever you hear someone talking about Facebook's mobile app, the most common complaint is always how slow it is. Even your news feed can take what feels like an age to load, and that's before you've started navigating through your events and photos of friends.

The reason for this is that the Facebook app uses HTML5, so it doesn't perform as well as other apps which are written natively for a particular platform. HTML5 offers Facebook great flexibility, as the development team can alter and push new code at their will without being restricted by the app approval process of whatever platform they may develop for.

Unfortunately for users, this results in an app which isn't as fast as one that is written natively, and Facebook finally listened to its users and pushed an update for the iPhone app yesterday which has been written in Objective-C. TechCrunch reported that the updated app is now 2x faster than the previous version, and "remarkably responsive, moving instantly at the slightest flick of a finger with a high frame rate, and the navigation sidebar slides out much more crisply, too."

Now that the iPhone app has been completed and launched, the development team is focused on the launch of the next version of their Android app. The Director of Mobile Engineering at Facebook took to reddit yesterday to answer some questions that users had about the next version of the app, and denied rumors that employees are being forced to use Android just to see how bad the app really is. Here are some of the highlights...

FB: Facebook is committed to both Android and iOS, and you've now seen what we can do. Stay tuned. (There are things in the Android app that aren't in the iOS one today, like mentions in posts and comments, photo multi-upload, event creation. Since version 1.9 the Android app has tested faster than the iOS one, but FB-iOS 5.0 obviously changes the game.)

Android presents some unique challenges for developers, especially those with a large user base, but we do and will power through them. A lot of time is spent dealing with device-specific issues and limits, and you really have to fight with the toolkit to get iPhone-smooth interactions. Some vendors have a different HTTP stack (!), none implement the Camera APIs consistently, and reliability of hardware acceleration is...imperfect, GC pauses are terrible, lots of the toolkit insists on doing real work on the UI thread and allocating recreationally. On iOS you can test on 5 devices and basically have the market covered. We have to test on many dozens to get to the top 1/3 of our users, and then the tail starts to get really long.

 

Q: Do you know when we could expect a native app too? I realise you probably can't give away too much but are we talking weeks? Months?

A: Nobody is more excited about the state of our current development version than we are, and we will get it to users as soon as we can. One of our awesome PR people is standing next to me (10,000 miles away) with a gun (frowny face), so I can't say more. Also, I have been doing software 20 years too long to make estimates in public. Experience and quality determine the time. I am utterly confident that you'll find it worth the wait, and I wish I could give it to you today.

 

Q: Pretty much everyone I know has problems with the app even loading anything at all, and that's before complaints about performance issues. This has gone on for ages, how come something as important as this has been unresolved for so long?

A: There are lots of reasons that people can experience problems, and we work through (and fix) different ones all the time. We have pretty detailed metrics on different aspects of performance, stability, load-time, load-error, etc. We can see them getting better in meaningful chunks, but that spreads out across 130M users in a way that isn't to anyone's satisfaction. (This is one area in which neither the inherent characteristics of the Android webview nor the OEM-specific tweaks that occur are our friends. Really, they aren't even cordial.) We've been on fixed-date release cycles since 1.9, and we're now down to every 4 weeks (where we'll stay); this was a shit-ton of work for a large number of people, but it means we can get improvements out to users faster even while investing in longer-term features or architecture changes.

 

Q: What's the best way for us, as users, to make it known that something isn't working right with the app and make a difference? As of right now I could make quite a list of things that don't work with the app, however it would feel a bit like a drop in the ocean for all the feedback you probably receive and feels like it would go unnoticed...We want to help :)

A: There's a bug reporting mechanism either via the website or the app that someone on my team reads and rolls up for the developers weekly. My internal build has another mechanism for it, so I embarrassingly can't tell you in more detail right now. :-/

 

Q: Is it true that Facebookers have been forced to use the android app to get a feel for how bad it is?

A: Neither the assertion nor the implication are true to my knowledge, and I am virtually certain that my knowledge on this issue is complete.

Although we haven't got a definitive date for the next version of Facebook for Android, it's obvious that the development team is working hard to bring us the best app possible. Hopefully it will arrive sooner rather than later, but I'd rather wait and have an app that meets my expectations than have a half-finished release given to me tomorrow.

If you want to read the entire thread with Facebook's Director of Mobile Engineering, you can do so here.

Thanks, Phil Jolley.

Source: reddit

John Thompson
John's been addicted to technology ever since he tinkered with his first custom built PC when he was 10 years old. He's also the proud owner of seven Amazon Kindles, but only because he destroyed the first six.

  • John

    Hrm, interesting read. Let's hope they aren't blowing smoke up are youknowwhat. I'll give them the benefit of the doubt & see what the near future holds. I wish they could make something as nice(or even close) as Google+ app. That app is pretty slick - and that's fanboyness aside.

  • Robert Jakiel

    Well the current FB update for Android v1.9.8 sucks ass. It is unstable, slow and locks up every third or fourth use and requires that you force the app to stop through app management and clear the cache just to get it to load again. JUNK

  • Laurence

    "[Y]ou really have to fight with the toolkit to get iPhone-smooth interactions."

    I really hope that Google is working on this. It's sad but true that even with Project Butter on JB, Android is still not as smooth and responsive as the iPhone. I hope that Google is treating PB as a starting point, not the entire solution.

    • http://www.androidradar.de/ Leif

      The G+ app is doing a pretty good job.

      • UniBroW

        G+ is anything but smooth on Infinity running ICS. Granted, I like the app it's just not smooth

      • Laurence

        On that note, I just read through some of the thread on Reddit, and the Facebook guy basically says that:

        1) They don't really care about the Android user-interface guidelines
        2) He doesn't like the Holo style
        3) Making the Facebook more consistent with the Holo look on ICS/JB is "not a useful goal"
        4) In terms of user interface, they're still primarily targetting Gingerbread.

        Sigh. Any hopes I had of ever having a decent first-party Facebook app disappeared when I read that.

        To be fair, a lot of this is the fault of Google and the various OEMs for their inability to push out timely updates. I'm sure that if ICS had better version adoption, companies like Facebook would put more emphasis on targeting it.

        Still, the claim that Holo-themed apps can't work on Gingerbread is absolutely false. (There are lots of apps that do this using tools like ActionBarSherlock.) And the claims that Holo can't handle high information density, and won't fit in with the look of Facebook itself, are also false. Look at Foursquare, Google+ and Pinterest. They're all complex apps. They're all Holo-themed, and they all fit in with the Android design guidelines. All three of them are distinctive, and manage to create their own unique sense of style and branding. And yet all of them look recognisably "Android", as distinct from iOS apps or WP7 apps.

        Oh, and all of them run on Gingerbread.

        If all of these developers can pull it off, why can't a huge company like Facebook, with nearly-infinite resource, do the same thing?

        • InvaderDJ

          Honestly I don't care if it follows the design guidelines. It would be nice, but it is a very small. Just get it performing right without killing battery. It already looks pretty good.

        • Stocklone

          I think Facebook needs a new Director of Mobile Engineering. I think you should at the very least be part of the interviews. Help Facebook find someone who actually knows and cares about Android.

      • Cheeseball

        The Google+ app *is* pretty good, but it is not smooth as people make it out to be. The UI is way smoother than the Facebook app though.

        • Gav456

          Yeah, and at the same time, far more complex

    • Dave

      I'm an android developer and this is untrue. If an app is well designed it will be smooth. The facebook guys have no clue of what they're talking about and the state of version 1.9 of their facebook app shows that. And no, they can't blame all the bugs and flaws on "html 5".

      • ScottColbert

        Agreed, especially considering there are a couple of 3rd party FB apps that hve run smoothly on everything from an old school Optimus V to the SGIII

  • Mgokeefe

    I really have no skin in the game since I rarely go on Facebook anymore and deleted the app from my phone but reading through the Reddit thread he just throws out so much developer jargon and says there has been a "shit-ton" of time invested in. That's great and all but does it really matter when your app cannot work properly on even the latest and most advanced phones? Nobody's boss cares if they spend 19 hours a day working on a project, if its not completed by a deadline or unfinished then its still a failure and your fault, no? If G+ can do it, if Twitter can do it, if then why can't Facebook even simply load your newsfeed without it taking 5 minutes to load and having it all be posts from 12+ hours ago?

  • Tomi Golob

    I confirm...and with a pleasant surprise... that the new FB app works very quickly now (my phone runs CM10,Galaxy S gti9000). For a moment i even thought that maybe my system has shut down some essential services and thus the speed,but no...the app does work a lot better now. Let's hope they dont fuckup in the following updates.
    Message notifications dont work though. Unless i have refresh interval set...although push notif.in Messenger for FB do work nicely even though both apps use the same push service,wtf?? Did i miss something?

  • http://twitter.com/anasqtiesh Anas Qtiesh

    "I wish I could give it to you today."
    - Facebook

  • http://www.androidpolice.com/ Artem Russakovskii

    So far I'm not impressed with 1.9.8, and I never really had too many gripes before that.

    However, I'm glad he has responded personally and promised to look into it.

    http://www.reddit.com/r/Android/comments/yoyg8/why_is_facebook_the_development_team_for_the/c5xztcj

  • dale

    We gave up dealing with Facebook - their management appears to have their heads in the sand - and we question if they can spell - mobile or HTML - once they find leadership that understands profitable revenue we will re-engage - otherwise we just watch the revolving door.

Quantcast