05
Aug

It's no secret that Google Wallet got off to an extremely rough start. The service was announced nearly a year ago to a mild amount of fanfare, then almost immediately started hitting barrier after barrier, fighting for carrier and card support. Just a few days ago, they revealed that the big four (Visa, Mastercard, American Express, and Discover) were finally on board, thus bringing the service many steps closer to actually... you know, being usable. There are two major obstacles that remain, though one is simply a matter of the prevalence of technology in devices - something that is quickly being remedied. The other, though, is that carriers are unwilling to play ball. Take a look at the supported devices:

CarriersSuck

As you can see, Verizon is by far the biggest culprit, nixing the service from its devices then pretending it didn't know what happened. AT&T hasn't exactly been enthusiastic in its support, either - and given that the two carriers constitute the bulk of wireless subscribers, that's quite a hindrance.

But still, Google is clearly working to expand support. While it's dubious that they have the kahunas to really muscle it through the carriers anytime soon (the track record there isn't great), it's likely that it will happen at some point. The question is... when that happens, will you make use of it?

If Your Device Had Google Wallet Support, Would You Use The Service?

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Aaron Gingrich
Aaron is a geek who has always had a passion for technology. When not working or writing, he can be found spending time with his family, playing a game, or watching a movie.

  • Stephen Diniz

    Wow, I was curious what the vote count was, but I was the first one :P

  • ERIFNOMI

    It has less to do with devices supporting it and more to do with finding somewhere that actually has PayPass terminals. I've used it a few times at McDonalds just to use it. I don't like McDonald's so it's pretty much been an excuse to buy a shitty milkshake.

    • Jon Garrett

      I beg to differ, for every 25 Android devices there is .5 devices that support Google Wallet.

      • ERIFNOMI

        So what you're really saying is 1 in 50 Android devices support Google Wallet? I bet it's even less than 1 in 100 stores support Pay Pass.

    • GazaIan

      Really? literally ever major store that allows me to pay with a credit card also uses NFC. Only stores that don't use it are those little dirty corner stores/deli markets.

      • ERIFNOMI

        Literally the only place around here is McDonald's.

      • http://www.facebook.com/archercc Ryan Stewart

        And where would you be? In Atlanta proper the only places that take it are McDonalds (which I dont frequent because I dont like their food), CVS (which I dont frequent because I dont like their prices), Foot Locker (Ive got shoes so I dont need to go there) and Macy's (although its no longer listed on the website but hopefully it still works). Supposedly Home Depot does but they only have it on two registers and nobody can make it work.
        I got to use it once in SanFran at the quick checkout at a CVS but other than that its been dark for me. Of course it doesnt help that, previously, I couldnt add my card because it was broken and neither Google/Citi would figure it out.

        • GazaIan

          Bronx, NY. There's a bunch of them. Almost everywhere I go that allows me to pay with the card has them.

        • GazaIan

          But, I've been in atlanta recently on a vacation and I'll agree there, I haven't seen one of them outside mcDonalds.

    • http://www.advancedapps.blogspot.com/ Champion1229

      i think every Sunoco takes it too, or at least all of the ones in central florida do.

      • ERIFNOMI

        Not many Sunocos up here. Certainly none around me. I think Speedway might have them too, but I don't go there. Besides, if I'm paying with my debit card at a gas station, I'm just going to do it at the pump. They should put PayPasses on pumps.

        • http://www.advancedapps.blogspot.com/ Champion1229

          I think ours actually has them on the pumps because I've seen the little Google Wallet symbol next to the slot for credit cards, not 100% sure tho. I hate to say it but in-order for NFC payments to really excel they're gonna need the support of....(I HATE to say it) ...the iPhone! But as it has been reported by the Wall Street Journal, iOS 6 doesn't even support NFC chips, let alone NFC transactions/ file transfers.

        • http://www.facebook.com/archercc Ryan Stewart

          Wish they would get them at QTs. Its a far superior gas station, so much so that I am not willing to pay more at a dumpy station just to go GW.

  • http://www.facebook.com/aWoodenShip Jeremy Harrison

    My device is supported and still none of the places I go to have a pay pass.

    • http://www.androidpolice.com/ Artem Russakovskii

      You have to aim cheaper. Think CVS and McDonalds and forget about Nordstrom.

      • http://www.facebook.com/aWoodenShip Jeremy Harrison

        But... my bow-ties.

        • http://www.androidpolice.com/ Artem Russakovskii

          You haven't heard? McTies is the newest craze nowadays.

          • Tcali

            Hey...bow ties are cool!

      • http://codytoombs.wordpress.com/ Cody Toombs

        Macy's supports it. They may not be the top name on 5th Ave., but they count for something.

        • http://www.androidpolice.com/ Artem Russakovskii

          Sweet, I like Macys.

    • http://twitter.com/kageurufu kageurufu

      This is my problem.

    • Jeremy Powers

      BP Gas stations (at least in Minnesota)

  • Aaron Douglas Charlong

    Yes yes yes. A Million times yes! Google please bring Wallet to Canada soon.

    • Mark Landry

      ^this

    • http://tech.gtaero.net/ Navarr Barnier

      You poor canadians. Never really getting the things we have.

      No, seriously, that really sucks. It's the legality of all of it, I'd imagine. I'm about to sound really ignorant (because I am - i know nothing of canadian economics), but is Mastercard a major credit company in Canada? The current Google Wallet system uses that to a very heavy extent, so if they are and Mastercard Paypass is used a good bit in Canada already, Google Wallet support *could possibly* come sooner than one would think (though not sooner than one would hope)

      • Scott Kennedy

        You can use Google Wallet in Canada if you trick your phone into thinking it's not in Canada, and it works fine.

        The limitations are legal, not technical.

      • Aaron Douglas Charlong

        Yes haha MasterCard is a major company here. Hell, I see pay pass almost everywhere I go (convenience stores, McDonald's, Tim Horton's, even some gas stores, Walmart). I'm confused when people say they never see pay pass,yet I see it everywhere in the middle of nowhere. Haha.

  • Peterson Silva

    It will take time for this thing to come to Brazil and to the phones I can afford.

    Now could anyone tell me why are the carriers being such pricks? What's in it for them? Why won't they want Google Wallet? I'm missing something here, I don't know what's going on =/

  • Ryan

    I 'have it' but lost the back plate of my evo lte with the antenna, so can't use it till I get a replacement.. Sad panda

  • Stephen Diniz

    Personally I feel after Visa pushes out it's V.me outside of their "soak test" at the Olympic Games that you'll start to see more of the PayPass (MasterCard) and PayWave (Visa) terminals..

    Another push that will help get the equipment out is the carrier's ISIS..

    Google is the first, so it may take a while for the hardware to get out there, but I'm sure, Visa and MasterCard will start to make the RFID Terminals standard on all models that they hand out to merchants..

    Just my thoughts :)

  • CJ Walker

    I already use it now! (35%, 50 Votes)

  • Justin

    It drive me nuts this service is not available outside of the United States.
    Just about every store in Canada has NFC enabled terminals. Come on Google...

  • Geoff Atteberry

    Correction: As a result of the recent FCC decision requiring Verizon to allow access to tethering apps on the Play store, it seems Verizon has been proactive. Wallet should now be installable on NFC equipped Verizon phones. Getting it to work is another matter though...

    • http://www.androidpolice.com/ Artem Russakovskii

      The "installable" part is very hit or miss too.

  • http://www.Nave360.com Sebastian Gorgon

    This isn't a device issue for me... it's the country issue, i'm in UK and i can't get it officially

  • Nicholas Loomans

    No. In New Zealand everyone has EFTPOS cards, we don't need another cashless system and I'd rather not delegate too much to my phone. I am happy that atm if I lose it I don't have to worry about money going missing or sensitive information. Incorporating that stuff makes them even juicier theft targets.
    I won't even install my bank's app because it lets you login without the added security they have on their Internet banking site.

  • http://twitter.com/rohanXm Rohan Mathur

    I'd use the first free $10... :O hehe

  • http://profiles.google.com/patrickscott52 Patrick Scott

    CVS, McDonald's, Shaw's and a smattering of MA taxis.These are the places that I can us google wallet. I think we're a long way away from being able to leave the house without an actual wallet and as long as that is true, what's the point?

    • rm_blogger

      Some BP's, Home Depot and Buckle as well.

  • http://www.facebook.com/GovaFlow Giovanni Cruz

    Of courseee i would !! I got my samsung galaxy s iii from verizon for that same reason but it says its blocked from my carrier ! : /

  • ericl5112

    I voted yes, but it would be minimal till stores supported it. I haven't used it on my N7 yet.

  • Alroger Jr

    Certainly NOT through any carrier.

  • John O’Connor

    it is and i have. sooooo convenient. it still beguiles cashiers

    • duplissi

      love the look on their faces when you pay with your phone.... sooo confused.

  • jimsis

    I wonder if the new iPhone does have NFC will Google try to get Wallet on it? With the new cloud approach can it pass the app store review process.

    • http://codytoombs.wordpress.com/ Cody Toombs

      It's already known that Apple is aggressively working on their own payment solution. There's also evidence that the iPhone 5 will have NFC (beyond the fact that it's just plain stupid if they don't have it).

  • banjoonmyknee

    I would. Lots of places around here take it.

  • jimsis

    Might have paid $3.50 for a soda at a Great America machine but it wasn't my money and was still cool.

  • D4niel

    I have two devices that supports Google Wallet and have never used it.

  • Joey Klatzko

    Already use it. CVS, 711, some gas stations, McDonalds, Walgreens, vending machines at the mall. I wish PayPass was more prevalent but I bet if more phones could take advantage of it they would put it in more places.

  • Rudy

    Everytime I use it the cashier's jaw drop to the ground.

  • Adam

    Probably not. I don't really see how pulling my phone out of my pocket is any faster/easier than pulling out my wallet. Plus with my (actual) wallet I can just play credit card roulette and swipe the whole thing if I don't care which RFID credit card gets charged.

  • http://them3blog.wordpress.com/ Abel

    We love wallet!

  • Robert

    I've done the workarounds and have it on my ATT Samsung GS3 right now and have the $10 gift card and other CCs ready to use. I still don't use it. The reason is simple, ZERO merchants that I regularly shop use NFC. Zilch. I *tried* to use it at Best Buy but it wouldn't work on at the register I tried to use it on. The cashier said that it has never worked. Would I use it? If it worked at the places I do business with, yes. To this day it just hasn't happened. I thought with Mastercard behind Paypass that this would become main stream. Nope. Maybe I'll break down and get some fries or something at McD's but I have to get desperate enough first.

    • FrillArtist

      Lol. Just do what I did and get something for someone that likes McD's on your house. When I paid, the cashier thought I was trying to hack their system. Lol.

  • Oliver Acevedo

    The big 4 aren't really on board. Correct me if I'm wrong but Visa, American Express, and Discover aren't on board still. Google is just using a virtual master card in order to get past that barrier. Google will charge your Visa and the merchant will charge Google's virtual Master Card.

  • C Guella

    Canada has way more terminals that support it. I heard/see about 60 percent in Canada versus maybe 20 percent here in US. McDonald's has best support here. Other places that have it the people look at you like Martian when you try and use it. Fun.

  • Mike

    Can you use it at a supermarket yet? at those self-checkout things.. it needs to be a button with a phone icon on the payment screen, imo.. then I'll gladly use it.

    • FrillArtist

      Here in the midwest, Meier accepts pay pass but for some reason, Google Wallet doesn't work.

  • Paul_Werner

    I use it on my N7 but can't wait to get the next Nexus phone so I can use it with a smaller device. I only wish there were more merchants that support this. I did suggest it at some as I bought stuff & had at least one that said he'd bring it up to his area manager that was coming in later in the day

    • MikeCiggy

      Not trying to offend but isn't it very awkward paying with your N7? lol

      • Paul_Werner

        I'm not offended but yeah, it's a tad bit awkward but it's the only Google Wallet device I have so far. Most of the time I have my N7 on me in my back pocket. It will be nice to just take out my phone when I get the upcoming Nexus device. People are always looking at me a bit strange until they notice what just happened then they can't stop asking questions about it :)

        • MikeCiggy

          You carry the n7. In your back pocket?? Man I need to buy one of these.

          • Paul_Werner

            Yep, I just got a case from Amazon today for $8 that doubles as a stand with multiple viewing angles, has a hand strap for when it's open and you are holding it, and turns the screen on or off when I open it and close it. It even fits in my back pocket with the case on (and I don't wear super baggy pant either)

  • Kyle Bailey

    I use it a couple times on my Galaxy Nexus, and I would use it more if I ran into more places that accepted it.

    • bevardimusg

      Indeed. THIS, to me, seems to be the biggest hindrance. Other than McDonald's, Jamba Juice, and random gas stations, who the hell accepts NFC payment?

      • http://tech.gtaero.net/ Navarr Barnier

        Now? Anyone with Mastercard Paypass. Assuming Mastercard's been pushing it (which you know they have) probably any place that's recently purchased credit card readers.

        • bevardimusg

          Maybe in your area... I live in suburban Chicago, and the places I listed are the only places I've seen with paypass terminals. The technology simply hasn't infiltrated enough businesses to really make Google wallet WORTHWHILE... For now, it's just a cool way to pay. It absolutely does not replace a real wallet.

          • http://tech.gtaero.net/ Navarr Barnier

            Like I said, anyplace that's recently purchased them. Google doesn't even have to work with people anymore, it can just piggyback on Mastercard now

    • MikeCiggy

      So in NJ when I first got my gnex. The paypass systems weren't easy to find. Now you can use them at Wawa, Quick Check, McDonalds, Macy's, Shoprite. The only time I really want to use paypass is for small quick purchases. Like quick check. Although now with my debit card actually being on-board, shoprite does not seem unlikely.

  • DrMacinyasha

    You forgot Nexus S/Nexus S 4G on that list.

  • http://www.advancedapps.blogspot.com/ Champion1229

    Wish my Rezound had NFC and supported Google Wallet....unfortunetly it doesn't even tho it is a way better phone (hardware wise) than the Galaxy Nexus and Razr.
    Anyone who wants to know what new Apps are hot and which ones are not, check out my blog at AdvancedApps.blogspot.com!!!

  • http://twitter.com/zackeryfretty Zackery Fretty

    I don't really live in a huge city and I have been using Wallet since I got my Galaxy Nexus. As long as NFC is taken I can pay, and just about every location that I go to often (sans the little stores) accepts it just fine.

    One thing to remember is it needs to be a MasterCard NFC--even if you use Discover, Visa, APEX, etc. It always processes via MasterCard.

  • MonkeyWork

    I can't wait till everybody's info is 'stolen' as they FREELY broadcast it. Please don't complain when your identity or money is gone for the sake of laziness and ease.

    P.S. - be sure to read the Google TOS.

  • Kevin M Combes

    My device *technically* doesn't support it (Verizon Galaxy "Nexus"), but I use it anyways. Just did today!

  • Jeffrey Tarman

    I'd use it if my phone supported NFC and if more places I go supported it as well. It'd be nice to see restaurants support it with a hand held device. I'm guessing within the next 3 - 5 years it will be more common place

  • CharonP1

    My phone doesn't support it but I use it anyway. I will own a device that does support it next.

  • Alex1x

    The only reason I want to upgrade from S2 epic 4g touch is the fact that it doesn’t have nfc for gwallet. Waiting til the end of the year to get something better than s3.

  • Ian

    "While it's dubious that they have the kahunas"

    I think you mean "cojones."

  • http://codytoombs.wordpress.com/ Cody Toombs

    Ok, not exactly related to this poll, but it kind of is...

    One of the upcoming polls should ask how many people are holding out for the next Nexus phone(s) or the next major batch of flagship phones (or whatever Google might have cooking inside of Motorola).

    Considering how few devices even have NFC, the biggest roadblock comes from a lack of hardware. The majority of devices in the world that do have NFC are devices that either launched with or have been upgraded to ICS, we can probably pronounce that NFC is present on less than 10% of Android devices in active use (I'd bet it's less than 5%). While the SGS3 and OneX(L) are great devices, there are a lot of complaints (some valid) about things that could have been done better (or at least differently). It's also hard to deny, the Galaxy Nexus did let down quite a few people. There's also a LOT of people who entered the Android world just about 2 years ago (first serious Android phones on AT&T, the Evo on Sprint, and late Droid buyers on VZW) and their contracts are running out right now. It's possible that one of the things holding back the penetration of NFC (and ICS, btw) is that people are just waiting until the next great phone comes out. I've seen a couple of comments on this poll, and what feels like a lot over the last few weeks, that people are waiting for something new before they make their next upgrade. Is anybody else kinda curious?

  • https://www.facebook.com/humboldtperson97 Kenton T. Goldsby

    There's no "I'm too young" option, so I said yes.

    • MikeCiggy

      What makes you to young? If you have an NFC phone with wallet you can easily have your mom put some lunch money on the prepaid card.

  • atticus

    I've used it at mickey d's, 7-11, whataburger, and a couple other places. it's awfully convenient

  • http://twitter.com/VesNL Vilmar

    Yes I would. I have forgotten my debit and credit card more often than I have my phone in the last 12 months. Being able to pay this way would make it an easy option. It's also a good way to pay small sums if you only have big bills.

  • ElfirBFG

    I'd use it. I love using my Paypass, it's so much faster than anything else. My bank card has NFC by way of Interac Flash, but I've yet to see a place at which this works. Paypass and Paywave are EVERYWHERE though, so I would definitely use Wallet.

  • UniBroW

    I didn't really see the need for it, that is until I checked it out on my S III. It's just nicer, not having to fiddle around with my wallet and sometimes, although rarely, it's nice if I forget my wallet or my wife swipes my debit card and forgets to put it back. I don't carry around credit cards generally so being able to have it linked to my debit card just makes a lot of sense and it's easier to pay than handing over my card. I'll probably use wallet over my card just about any time I can.

  • Caio Moreno

    If I could use it on my country, and if the stores got the device to recieve, i would totally use it!

  • http://www.facebook.com/kam.w.siu Kam Siu

    almost every new coca cola vending machine i see has a paypass option. i wonder why pepsi hasn't picked up on this.

  • Itchy_Robot

    I can see myself using it more for the times I forget my wallet, or when I do not want to carry my wallet around. Assuming I am able to use it at the store I am purchasing from.

  • Seth M

    If places I actually do business with in my city had the support, it would be the only thing I use!

  • MrProph

    every 7/11 and cuberland farms out here has it...along with cvs, home depot, footlocker, hess.....download the paypass app from play store i bet theres more stores around you all than you think

  • Jason Wright

    I use it whenever I can but it really isn't accepted many places and a lot of the places that do have the PayPass capability haven't maintained them. I tried to use it at the mall a few days ago and the person at the register said that they PayPass part of their credit card machine hadn't worked for at least the past 6 months. Our local Home Depot shows up on the list of places that support it but I've tried to use it there and they don't have PayPass at all. I really wish that it was accepted more places.

  • Mikey

    Why would I increase my risk of lost or stolen methods of payment when I already need to have my wallet with me? Oh, that's right! I'm not a geek.

  • cd

    Wallet is fun, but more of a gimmick. I see it as "peace of mind" in case I forget my physical wallet or it's stolen. Kind of like having a virtual $100 bill stuffed in my shoe. Using the Google prepaid card and that's not linked to any of other cards. Even it a lot of places don't take it, still better than being completely scre^^ if your wallet is stolen and you have nothing.

    But question, why is this a carrier issue? Why can't you just load the app from Google Wallet or side load it? Isn't it up to Google and not the carrier to block or allow apps? In Canada my carrier is not blocking Wallet; Google is. I also had to edit the build properties to activate the pre-paid card, again a Google issue. Reading other posts it seems that Google agreed not to make Wallet visible to some carriers' customers, again a Google issue. Or am I missing something here?

    • http://codytoombs.wordpress.com/ Cody Toombs

      Carriers still dictate the specifics about the phones. I hate to say it, but I agree with their right to do that. They are the ones selling the phones (notice, if the phone isn't sold by a carrier, Wallet isn't blocked) and they are the ones who get the customer service calls and complaints if there's something wrong/confusing/broken with the phone.

      Unfortunately, they use this same argument as an excuse to block Wallet while they are investing in a competing service. It should be illegal, and very well might be, but they are getting away with it right now.

  • CokeCanWine

    We just got a Harris Teeter grocery store near where I live and they accept it. It's pretty damn convenient for when I'm buying groceries!

  • Alastair McFarlane

    I've noticed very few points here in the UK, where Wallet doesn't even seem to be available to the country! I'd use it if I could though!

  • http://twitter.com/Dave_BG Dave Bg

    Definitely. It is so easy and cool!

  • JG

    If my phone had it, and if there were places around here to use it at (other than McDonald's - I'm not a health food nut, but, even I have standards)... I'd also like to see a way not to have to take the time to unlock the phone, fire up the Wallet app & all that jazz before I could use it. If I could just wave the phone over the POS without messing with it... Then yeah, I probably would. Yeah, I get its a security issue and Google doesn't want just anyone who picks up your phone from charging stuff, which is great... But, if someone got my wallet... There's nothing stopping them from using my credit card...

    Also... And I know this seems to be the unpopular camp, but.... Please... Let us have NFC & SD - I'd actually rather have SD than NFC really... Cloud storage is great and all, but with limited data caps, sometimes it isn't 100% piratical. It came in very handy for me last summer when my phone randomly decided not to power up during a reboot cycle. Once I finally got the replacement from Verizon, I just slipped the SD card from the old one to the new phone & all of my pictures, ringtones, etc were ready to go. No wasting bandwidth re-downloading everything, or hoping I remembered to sync everything up before the crash... And the Galaxy S3 is proof nothing is stopping you from giving us a large single partition of internal storage & an SD card... And since you can get stickers to give older phones NFC abilities, I don't think the whole "We want our phones as thin as possible" argument would hold up too well...