The Nexus 7, everyone's newest favorite tablet, has already had more than its share of problems shipping from the Play Store. Today, the new shenanigans are that the 16GB model is currently unavailable from the Play Store at all. The best Google has to offer is a "coming soon" button that offers to let customers sign up to be informed when the device comes back in stock.


The 16GB model, so far, has been particularly hard to find from Google, and particularly easy in retail locations. The best we can assume is that Google allotted more 16GB models to be shipped out for retail shipment, since the margins are higher on the 16GB model. On the 8GB model, the cost of shipping doesn't factor in to the already razor-thin margins, since that gets paid by the end user. Of course, this is just idle speculation.

The takeaway, regardless, is that if you want a 16GB model of this device and you haven't already pre-ordered it, head to a retail location to pick yours up. The $25 Play Store credit is tied to the device, not ordering through the Play Store, so you don't have to worry about missing out on that.

More broadly, as we discussed this week on the podcast, this is really Google's first foray into major, hotly-anticipated, launch-day distribution via the Play Store. Google has sold devices before, but this marks the first one that has sold incredibly well and has been available on day one (the Galaxy Nexus, for example, wasn't available via Google until months after its launch). So, hopefully Google will learn some lessons about how to approach product distribution in the future.

Source: Play Store

Eric Ravenscraft
Eric is a snarky technophile with a taste for the unusual. When he's not obsessing about Android, you can usually find him obsessing about movies, psychology, or the perfect energy drink. Eric weaves his own special blend of snark, satire, and comedy into all his articles.

  • Justin Bale

    So I decided to wait, not a good move.

  • http://twitter.com/NateGoBlue Nathan Scott

    Glad I ordered mine yesterday then

  • Salvador Adame

    I just recieven my 16gb nexus 7 today around ten i guess i just got lucky

  • Jonathan Wong

    I'm curious as to the actual numbers for this.

  • JH

    Any news on when we'll be able to buy the Nexus 7 in Europe?

    • Andreas

      Europe where? I think that depends on whatever Google is going to be able to get videos/books agreements in other countries aside uk

  • Blackfeather Tanfur

    I was given an estimate of 2-3 weeks when I ordered a 16GB on 7/19. That was on the response screen, but not in the confirmation email.

    Now I wish I'd known it was available retail, I could go and get it. I have already preordered, I don't want 2.

    • http://twitter.com/Malcolmest Malcolmest

      I ordered mine on the 17th with a 3-4 week estimate on shipping. I got mine yesterday literally hours after I got the email stating that it shipped. I hope yours comes soon.

    • http://twitter.com/SDragon828 Rick

      Lots of articles mention retail... but most retail are out of stock. I got 2 of mine's at retail store. I actually preordered and paid in full at Gamestop. Anyways I plan to get 3 more since the family all enjoyed using them.

  • Vince Callas

    It is sad that many of us have tried to cancel are order before they ship, as have already purchased them in a local store, but Google is forcing us to refuse shipment. Not only is it frustrating for those trying to cancel, but those who now can not find it locally and would like to buy from the Play Store. Great Customer Service all the way around

    • Lincoln

      I cancelled mine via email and got a confirmation (two of them, actually) the next day.

  • dawn m. armfield

    I received my 16Gb from Google yesterday. It's a sweet little machine.

  • http://codytoombs.wordpress.com/ Cody Toombs

    I got lucky to be a part of the first round shipping the 16 gb. I'm confident that Google will clean up their act regarding product launches in the future, but I really hope they are smart enough to make a fairly big public statement to "apologize" (read: brag) about the problems. Enough people are complaining that it might mean a lot of people shy away from future product releases.

  • http://twitter.com/just_guillermo Guillermo

    I'd love to know how many have been sold already

    • Tyler Chappell

      I'm sure that within a couple weeks after all the major shipments have been received, they may have some numbers to announce. Otherwise, they might not announce it until the announcement of the next Nexus.

  • PoorHomey

    I picked up a 16gb at Sam's Club today In Roundrock, TX. They had plenty in stock. If looking to buy one locally, best bet is to call Sam's and ask if Item #793929 is in stock. They can tell you if any store withing 150 miles has them

    • Daniel

      Ha I almost bought mine from that exact store instead of the play store. luckily my shipment arrived

  • http://www.facebook.com/profile.php?id=45901914 Craig MacFarlane Jr.

    Staples in Nj said they have been receiving shipments every couple days picked mine up yesterday they had 4 more in stock and said they would be getting more Monday.

  • glitchsys

    Major reliability issues. We ordered 4 and 1 had major screen issues. And their tech support... wow...

  • http://twitter.com/Kekthar Charles Knowles

    Best bets are to try staples or office depot. I'd call first of course but getting a 16 GB nexus 7 was fairly common from these retailers this past week.

  • http://twitter.com/Malcolmest Malcolmest

    I got my 16gb today after ordering just 4 days ago. When I ordered it said "Ships in 3-4 weeks" and UPS was literally knocking on my door hours after I got the email that it shipped. I couldn't be any happier with my purchase and service from Google!!

    • Tyler Chappell

      Lucky you. I ordered my 16GB with a cover on June 28th, and I won't have my N7 in my hands until tomorrow. Which is total BS seeing as how the 2day shipping has really become 4day shipping, and since the stupid cover is shipping separately anyway, it shouldnt have had any effect on making my N7 arrive later than other people's. I won't be buying from the Play Store so quickly again.

  • Ankhwatcher

    I bought two of the 16GB Nexus 7's today. MacMall in Torrance, CA had 30 of them.

    • Ubaldo Flores

      My bro who happens to work in the Huntington Beach area just reserved one for later pickup. I'm glad I read your comment, now he will bring me a Nexus 7 tablet on the first week of August to Mexico. Full of joy right now!!!!

  • TechGuy21

    Guillermo, probably not that much since Google doesnt run any ads or anything. they only list it them on their website. what makes the ipad so popular is ads apple run for it on TV everyday and post billboard everywhere. ill say maybe 6,000 so far. maybe even less. i blame google for not giving N7 the spotlight it truly deserved.

  • nexus

    is the 8Gb Nexus 7 still available ib Google Play US ?

  • catman

    i can't figure out how to download apps

  • Craig Armstrong

    ARRRG! It's Dec 28th and the world is dry of 16GB models. Google play just says SOLD OUT..

    And it is! I've tried every online retailer I can think of and no results. Darn