We've been eagerly awaiting information on when the Nexus 7 will be shipping to individual customers. Well, it looks like the wait is nearly over. If you were to call Google's help line right now, you'll get an automated message saying that orders have started shipping now and that all pre-orders should ship within the next 3 business days.

Here's the full message:

"We're now shipping Nexus 7 pre-orders. The first wave of orders are going out today and all pre-orders are scheduled to ship within the next 3 business days. Once your order has shipped you will receive a confirmation email and tracking number. Though our agents are unable to provide a specific delivery date for individual pre-orders, please rest assured that our shipping team is working to fulfill all orders as quickly as possible."

Once your order has shipped, you'll receive a confirmation email and tracking number. So, no, being charged is not an indication that yours has shipped, but it will soon. Sit tight, everyone. Your shiny new tablet is on the way.

Update: Just incase official word from Google's help line wasn't enough for you, official word from (one of many of) Google's Twitter feed(s) should be plenty to convince you:


They even made it rhyme. How nice.

Source: Twitter

Eric Ravenscraft
Eric is a snarky technophile with a taste for the unusual. When he's not obsessing about Android, you can usually find him obsessing about movies, psychology, or the perfect energy drink. Eric weaves his own special blend of snark, satire, and comedy into all his articles.

  • Cmsjr123

    Epic... *devotes website to just nexus 7* lol

  • http://www.FanboyCafe.com Dustin


    • Josh Flowers

      you & Jessica Spano are just so excited

  • Sean

    I'm outrageously excited! However it will be delivered to my workplace so I doubt I'm going to be very productive when it does.

  • Havoc70

    Unacceptable Google

    • http://www.androidpolice.com/author/eric-ravenscraft/ Eric Ravenscraft

      Well, if you'd like, they could not ship people's devices. Would that be better?

      • furlonium

        No, what would be better is if they had their act together and shipped these out earlier instead of worrying about retail stores first and letting them sell theirs early.

        Snarky ass.

        • Scott

          I agree, such BS,people that pre-ordered at Gamestop 2 days ago can waltz in and pick theirs up when I've had mine pre-ordered directly from GOOGLE and I can't get any tracking information, not to mention I can't even get through to the "play store support" on the phone.

          • b_to_the_randon

            I think what really doubly kills me is that their store support has been saying you can't cancel the order this entire week because it's "shipping". Bah.

        • http://www.androidpolice.com/author/eric-ravenscraft/ Eric Ravenscraft

          I actually miss the old DISQUS that kept my byline next to my name. Then it would be even funnier when you call me a snarky ass. It's actually part of my job description (seriously, check our About page).

          That being said, yes, it's complete rubbish that Google is only shipping Nexus 7s now, where stores like GameStop have already put them in consumers' hands. I specifically ordered mine from Google because I wanted to get it sooner. Paid shipping for it and everything. Now, granted, I probably wouldn't be able to walk into GameStop today and get one (they are pre-orders only, I imagine), but the sting is still there. I agree. It's awful.

          Though, when someone replies to an article that says "Google is shipping devices now" with "Unacceptable", can anyone really fault me for taking the comment out of context for a laugh? It's...it's a weakness of mine. I can't help it. I have a doctor's note, I swear.

          • JonJJon

            Don't worry Eric (pats on the back) us sane and reasonable people always enjoy your comments and laugh at these people and their "Snarky ass" ways ;-P

            p.s. I assume this is only related to US Play Store orders and not UK Play Store orders?

          • http://www.facebook.com/people/Samuel-J-Martin/1603011565 Samuel J Martin

            I just stopped at a Gamestop, and they confirmed that the units they have are pre-orders only. But you can indeed pick up a gamestop preorder today

      • JonJJon

        Perhaps just stop shipping all the tablets destined for highly inpatient and whining b*tches XP

      • http://www.facebook.com/profile.php?id=10215724 Raj Bhatt

        Always interesting when a MOD is troll. ಠ_ಠ

  • Jay

    Great news - thanks for breaking guys! Whilst i have been waiting patiently, i have been reading the threads on XDA and getting less patient! Can't wait to play!

  • http://twitter.com/Xeratun Xeratun

    While this is cool and all.. let me ask the question everybody here really wants to know: When will the Nexus Q be shipping?

  • Stephen Heywood

    This is sad Game Stop pre-orders are in. Never again will I pre-order from Google.

  • markr64

    You would think. Ordering from Google directly. We would get better ETA's. compared to other sellers. Oh well

  • Perry Ahern

    As happy as I am to know that it's "shipping" I still think Google dropped the pre-order ball on this one.

    Any game distributor knows that you ship pre-orders to arrive on the same date that they go on sale in stores, not days after. This news means that maybe, hopefully, we'll have them by next Thursday.

  • b_to_the_randon

    Yeah.. Initially I wasn't displeased with the wait-time for Google's delivery. But having seen Gamestop releasing their pre-orders already is a major bummer.

    And truth be told it didn't have to be this way. If Google had just communicated a little and set a hard release date (e.g. 7/17 or something) then I could just view this through the lens that Gamestop isn't SUPPOSED to be releasing the product today and that the GameStop customers are just lucky. But since Google only shipped out exactly enough units for each GameStop's pre-order's and they're releasing them today now it just feels like the original launch date was 7/13 and Google missed the ship-by date.

    Take that into account with the pre-order requiring $12 shipping (which is basically half the $25 credit) it turns the Play Store pre-order sale into a bummer.

    Oh well lesson learnt is that for Google devices just hit the brick and mortar's for pre-order, otherwise already released products it's not a bad avenue.

    • Perry Ahern

      $13.99 for my shipping, while people are picking them up without any shipping costs today at retail stores. I think they should at least credit us back the shipping cost in the Play store for this kind of failure.

      • b_to_the_randon

        Yeah, some sort of good-will gesture would be nice. I love Google and I really want to use their direct purchase programs but it's not good bridge building when their first foray into pre-order devices pans out this way.

      • http://twitter.com/brandonschaus Brandon Schaus

        It was 20 bucks for my shipping!

      • VanderTRAMP

        They won't do that because things are going as planned from their perspective.

  • topgun966

    While I am happy to get my device "soon" as in I do not know cause my card was charged 3 days ago. But a friend of mine ordered from Gamestop and he is playing with his Nexus 7 now...right in front of me...and wont even let me touch it. This is BS. If you order from the source YOU SHOULD GET IT FIRST. AND we paid shipping...he didn't. Talk about salt in the wound.

    • hot_spare

      No wonder Google is a "newbie" in retail/logistics compared to other companies. They haven't handled this amount of pre-orders previously. And it appears that they are yet to catchup with big boys like Apple/Samsung regarding logistics.

      Well, you will atleast get it (maybe bit late), I won't be able to get it anytime. Clearly google thinks only 4 countries in the world know about phones/tablets and rest are still in dark ages.

      • topgun966

        Sorry about that my friend. What country?

  • http://www.facebook.com/Lucavious Christopher Wilmeth

    The Play order fulfillment process entirely is really below Google's standards. They have the ability to provide tracking information on the Wallet page but instead choose to just surprise you with a random date. I ordered a Galaxy Nexus a week ago and have no idea what's going on with it. On top of this, many people (myself included) are reporting their card is no longer debited for the device they bought, some even after already receiving it.

    Get your act together Google!

    • iVisionX01

      It's not Google's fault. Blame Apple and their software patient trolling.

  • Macel

    This is incredible from google.
    I was charged the SAME DAY that I pre-ordered (exactly the day that they launched!)
    This is a huge draw back for google.
    I was thinking in buy the Q but now, go to hell google.
    I am sooo furious..

    • VanderTRAMP

      Listen, clearly Google was not expecting the kind of response on the Nexus 7 that it actually got. Hear about the OUYA? Yeah, well they set a goal for 950k on Kickstarter and they're at $4 mil right now. Sometimes you get a loooot better of a response for a product you're putting out there than you think and things change up a bit. They could be a little more communicative, sure, but you could also recognize that you can just not order from the Play store in the future when something extremely popular goes on sale. And that ultimately it's just metal and plastic. Calm down.

      • topgun966

        Hate to say it but selling a quad core tablet with JB for 200 bucks...Google KNEW it would be a hit. They where cautious with this and it is biting them in the ass

  • Spencer Rhodes

    I agree with most of these comments. When I learned about the Nexus 7 a few days ago and did some research, I decided it was time to get a tablet.

    I went to the Play Store figuring that would be the quickest way to get it, not even bothering checking out retailers first. Now I find out that I could have saved 20 bucks on shipping and gotten the Nexus 7 today instead of getting it mid-next week? Very lame IMO. Probably won't be using Play Store to pre-order anything else again.

  • http://www.facebook.com/karim.kalschoven Karim Kalschoven

    Omg... some of you are acting like you are waiting for a donor heart. It's. Just a budget tablet, the rest of the world can't even order one yet. Stop crying.

  • Glenn

    Hey at least you people get to buy it man. From Singapore and I can't order it. Tried to buy using a proxy and they rejected my credit card. Darn!

  • Jimmy Li

    Called like three Gamestops today an out of three, one confirmed they are selling them but only the Pre-orders get first dibs. Any left are sold at retail. I was told to call next Monday to see if they will get any next week. Keep in mind Gamestops only sell the 16gb model, not the 8gb one.

  • ScottColbert

    If Gamestop getting their preorders out first before Google is your worst problem today, consider yourself lucky. Gotta love first world problems.

  • fixxmyhead

    yea i got charged today so mine should be on its way very soon

  • http://twitter.com/Xeratun Xeratun

    After doing some calling around it doesn't sound like anywhere has these off the shelf anywhere around here. They all say they have no idea when they will either. Gamestop even said they only are ordering in the amount preordered, so I don't know if they'll be regularly stocked anytime soon for walk-ins.

  • http://www.thepixelpuse.com/ Aj Meadows
  • Thorn

    Gamestop has a tendency to release early though, which they've gotten in trouble for previously...so it's quite possible that Gamestop jumped the gun as well...

  • http://btwnworlds.tumblr.com/ Lou G

    I sold my iPad 2. On June 28th, I put money into my account at 5:30pm EDT. At 5:38pm the same day, I ordered the Nexus 7 8GB. Cost me 225.77 (due to Shipping and taxes). I haven't seen the money in my account as even a pending item (I'm not worried though, I'm sure it's paid for and I won't be charged again)..I'm hoping I'm in the first wave. This is my first Android device. I'm nervous but excited. I will NEVER support Apple again. I also switched to Linux and will never support Microsoft again. Open Source FTW!

  • Jimmy Li

    Just ordered (preordered)16gb from Office Depot.com for $249.99 (99 cents MORE than the play store lol), but used the code 595897257 for a $15USD gas card good at exxon/mobile, shell or marathon gas stations. Site says I should get it by Tues 7/17/12. And the gas card by 8/3/12 lol.

    I take the 15 for gas and 25 for games and stuff! :)

    • http://twitter.com/kpjimmy Jim L

      Got an email tonight saying the N7 is NOT in stock and was instructed to just cancel the order because they were not selling them any longer. Kinda weird because they never sold them besides in stores lol. Oh well, gotta call my local Gamestops on Monday :)

  • ssj4Gogeta

    While you guys in the US are whining about your tablets shipping 5 days late, we in the rest of the world are wondering when, if ever they'll be available here. Any news on availability outside the US?

  • http://www.facebook.com/profile.php?id=517729349 Jacob Marsh

    I'm confused on how, as someone who ordered it as soon as it was available to be ordered, mine hasn't shipped yet someone who ordered it a week latter has already gotten confirmation, and Game Stop orders are already playing with them!

    • topgun966

      I hear you my friend. Hate to say it but Google BETTER refund at least shipping to pre orders. At the very least.

  • http://twitter.com/pleasejustjames James

    Im excited about getting my Nexus 7 but I'm never preordering from the Play Store again. If I preorder, I expect to have my device in my hands shortly before or at the same that retailers get them on their shelves.

  • topgun966

    So, Sams Clubs HAS THEM IN STOCK!! They where selling them but got a call from the home office now they wont. The 4 around me has them but refused to sell them. So Google probably called and said stop. I just want my fricking tablet I do not care where from anymore.


    Ive been checking my account on and off all day. Even though it doesn't show as Google or anything there is $286.58 missing from my account which is an indication that a withdrawal is pending. This is the exact price I pre-ordered the Nexus for. I still have not received any emails from Google yet. Its shipping from Cal. to Washington State so who knows maybe tomorrow or Monday.

  • dllem

    Wow, seriously.. they are shipping in the 2-3 week time frame promised. I wasn't happy my CC was pre-charged, but wasn't surprised either. What's a couple days different from retail? Google is selling a great device at cost. Some of you are mentally damaged and overly entitled children.

  • perfectlyreasonabletoo

    > be google
    > post product information on twitter
    > spaghetti everywhere

  • dennishh

    27th order shipped. Anyone know how many Google has sold?

  • http://btwnworlds.tumblr.com/ Lou G

    I can confirm mine was shipped as of 11:06pm last night.

  • http://twitter.com/kpjimmy Jim L

    Just ordered on through MACMALL lol. They indicated that the availability will be in the warehouse to be shipped by 7/17/12. We'll see I guess :)

  • thesePretzels

    First world problems. I too am eagerly awaiting my nexus 7 to arrive (preorder from play). But I think I'll be able to live. Everyone needs to take a serious chill pill. Getting the tablet this week instead of last Friday isn't really that big of a bummer. On Saturday morning, the sun did rise... so at least the world isn't completely over.

  • DroidRocka

    I want to pick one up but the way my bank account work I have a checking and a saving all my money is in the saving..whoever guess where that came from will get a shiny start

  • Matt Brawn

    All my friends have their Nexus 7 tablets(from staples)but i'm still 2 weeks away from getting mine. and i paid $20 more for the insult. My friends sure are laughing(at me)now.