10
Jun
wm_IMG_05521

The HTC One X is a damn good phone. Unfortunately, the One X's overall quality seems not to have been incorporated into HTC's quality control - already there have been reports of bothersome game lag, and now XDA user bigoliver has shed light on an even more grave concern: the WiFi antenna has been acting up on many devices.

XDA also lists countless other videos to prove the point

As demonstrated in the video, finding out whether your One X is affected is simple:

Gently squeeze the side back of your phone, between the camera lens and the volume buttons, if your WIFI signal strength improves only to drop back down when you stop squeezing then you have this seemingly common fault.

The XDA community has confirmed that the problem lies with the handset's hardware (not its software). It can have myriad negative implications for affected devices, including unsatisfactory Bluetooth capabilities, devastating battery life, and of course "poor to useless" WiFi (which can force you to rely on 3G more often, possibly increasing your phone bill).

bigoliver's advice is to return your phone if it does have the issue; if your exchange period is over, don't give up hope yet - with the help of estanenmi, a fix-it-yourself guide has been put together:

1. Remove the Sim and Sim-Tray

2. Duck tape up the power and volume buttons, to save time fiddling with putting them back in afterwards.

3. Out of the recommended methods to open your phone below I would prefer to use my finger nail and or a guitar plectrum, I imagine this to be the best way to avoid scratches and damaging the case/screen. BE CAREFUL not to push the tool used too far inside the phone as this will cause damage.

4. I would probably use a soldering iron to make a secure connection between the pins, I fear that just bending the pins up slightly might develop the same issue again later on.

estanenmi also provided several accompanying pictures:

VLUU L310 W  / Samsung L310 W VLUU L310 W  / Samsung L310 W VLUU L310 W  / Samsung L310 W

For more tips, see the following posts:

Guides and tips how to self repair this problem...

Guide 1* - Guide 2 - Guide 3 - Guide 4 - Guide 5 - Guide 6* - Guide 7* - Guide 8 - Guide 9 - Guide 10 (*Guides with pictures)

If the fix is too daunting for you, you're not alone - even bigoliver (the original poster) held back. Still, there may be hope on the horizon, as HTC is well aware of the issue. In fact, an HTC rep is monitoring the XDA thread, and if you have one of the unlucky devices, he would appreciate a PM so that the engineers in Taiwan can have as much info as possible on the issue.

Hit up the source to get in on the official forum; let us know if you find something that helps you out. 

Source: XDA Developers Forum

Jaroslav Stekl
Jaroslav Stekl is a tech enthusiast whose favorite gadgets almost always happen to be the latest Android devices. When he's not writing for Android Police, he's probably hiking, camping, or canoeing. He is also an aspiring coffee aficionado and an avid moviegoer.

  • Goukisan

    well now i would never buy that phone

  • Zaatour36

    GOD! 
    I'm sick on people posting vertical videos!!Use this one Jaroslavhttp://www.youtube.com/watch?v=UdlzvOCuIjU&feature=relatedPLEASE STOP VVS!!! Vertical Video Syndrome:YouTube: youtu.be/Bt9zSfinwFA

    • http://www.androidpolice.com/author/jaroslav-stekl/ Jaroslav Stekl

      Haha. OK, replaced the video.

  • Kernschatten

    It's duct tape, not "duck" tape.

    • http://www.androidpolice.com/author/jaroslav-stekl/ Jaroslav Stekl

      That part is an unedited quote - you can take up grammatical issues with bigoliver.

    • Nigelbroome

      It was known as duck tape before duct tape....Google it

  • http://twitter.com/rohanXm Rohan Mathur

    It only affects the international version by the way, you didn't mention that.

    • http://www.androidpolice.com/author/jaroslav-stekl/ Jaroslav Stekl
      • http://twitter.com/rohanXm Rohan Mathur

         "The issue we are frequently seeing on the International HOX fortunately
        doesn't seem to be such an issue here. Hmmm, thanks everyone for your
        feedback."

        bigoliver just posted that.
        And the people with the issues are those who are still running 1.73 (the old version) and not the 1.85 build with better wifi.

  • http://codytoombs.wordpress.com/ Cody Toombs

    This is precisely the same design flaw that can be found with the GPS antenna in the Desire HD/Inspire 4G.  HTC keeps relying on spring-style connectors to attach the antennas; the problem is, those are horribly unreliable and prone to increasingly common disconnections as a result of heat, vibration, pressure, etc...  I like the build quality and structure of their handsets, but this is the one spot where they keep screwing up.

  • fixxmyhead

    Wow this is the build quality that HTC fanboys brag about. HTC has garbage build quality.I'll take a 500$ plastic phone made with precision instead

    • http://twitter.com/redbullcat Phil Oakley

      They have good build quality...it just seems things slip under the radar. It was the same for Apple on the iPhone 4 (antenna gate).

      • fixxmyhead

        Dude I always hear about HTC faulty phones in the news. sensations with screen dust, one s chipping when they said it wouldn't chip, one X screen issue when u press on the side and now this , not to mention there security bug updates and I'm not talking about the normal maintenance ones. Last time I heard Samsung was back in the day with the original galaxy s gps issue.

        • http://twitter.com/redbullcat Phil Oakley

          The function thing is build quality. Build quality refers to how strong the actual unit is, like if the screen smashes when dropped etc etc. Most of what you've just described is quality control. HTC usually fix the issues with quality control once they've been made aware of them.

          I'd easily buy the One X over the Galaxy S III, purely because I believe HTC to be a better company than Samsung overall. But I'm perfectly happy with my Sensation.

        • http://twitter.com/redbullcat Phil Oakley

          The function thing is build quality. Build quality refers to how strong the actual unit is, like if the screen smashes when dropped etc etc. Most of what you've just described is quality control. HTC usually fix the issues with quality control once they've been made aware of them.

          I'd easily buy the One X over the Galaxy S III, purely because I believe HTC to be a better company than Samsung overall. But I'm perfectly happy with my Sensation.

      • tommynexus

         yeah, exactly. i guess this is why apple wanted these phones to not make it to the US for sales! lol

    • Simon Belmont

      I've owned/dealt with three HTC devices so far and all of them have had great build quality without issues. The issue shown above in the post affects a fairly small amount of handsets in the grand scheme of how many of them there are out there.

      To damn HTC's build quality over such a small sample size is pretty short sighted. All manufacturers can have teething issues, including your "plastic phone made with precision."

      • fixxmyhead

        idk man my s2 is pretty rock solid and ive even slammed it on the carpet in a drunken rage, battery popped off and wouldn't boot up normally had to restore from a backup but still going like a champ. still looks brand new too no scratches or anything and i dont use silly covers or screen protectors. i love that phone and dont have any issues with it

    • kobe8ph

      Couldn't have said it better.

  • http://twitter.com/cabbieBot cabbieBot

    What about the EVO LTE, any reports? Anything that affects the OneX could potentially be an issue with Sprint's new flagship!

    • Fifth313ment

      I'm not having an
      issue with signal strength but rather mine keeps dropping connection my
      any router I connect to after sleeping for a bit. I'll turn on my phone
      and see the WiFi logo is dark and then once I use it for a second it
      lights up meaning it connected. Also when I check online via the router
      page it says it's not connected but it is. I also have the WiFi setting
      on keep WiFi on during sleep and power mode off.

      Great news is my new EVO LTE gets a much better signal in the same spot a
      my OG EVO 4G. I put the OG EVO even closer to my router and the EVO LTE
      still always has a better connection which is kinda cool.

      The WiFi antennas on the EVO LTE are in the plastic part on the back of
      the phone that comes off so if you are having issues with WiFi or
      Bluetooth on the EVO LTE simply remove the black glossy piece of plastic
      and reconnect it making sure nothing is loose. Also check to see if
      anything is bent on the metal areas. So its impossible for the EVO LTE
      to have the same issue unless someone didn't put their black glossy
      piece back on correctly.

      5th

  • rajitsingh

    these issues are rare and on a minority of devices. These things happen. Now HTC needs to man up and get these sets repaired for free.

    My HOX has no built defects and looks as stunning as a phone can look. And there are countless others like me.

  • Derek Duncan

    wait, so if i put my finger on that certain spot and my other finger on the back, and hold it there for a few seconds, this is the bug... WTF. Who cares?? Who does that?

    • Nigelbroome

      No that Action Shows if you have the Bug i.e no or very weak WiFi connection, maybe you should read again

    • sgtguthrie

      II think you need to read the article again ;-)

      You have it backwards!

  • John O’Connor

    OK, someone please tell Apple to call their Lawyers.... Clearly HTC is stealing/copying their Antennagate issue!!!!

  • http://twitter.com/kuyanyan Yanyan

    Reverse antennagate?

  • Deltaechoe

    damn pogo pins always causing problems (cough cough tf201)

Quantcast