04
Jun
smartwatch

If you own a Sony SmartWatch, you may want to ignore the impending update to the SmartWatch app on the Play Store right now. Some users are reporting that, after updating the required app, their watches are experiencing random reboots, notifications no longer working, and random disconnects. We've reached out to Sony for comment, but so far we've heard nothing back.

2012-06-04_20h17_47

It appears that version 1.2.33 of the software began causing problems. The current app has now been bumped to version 1.2.34, however it's unclear if this update fixes the problem and allows users to upgrade safely. What is clear is that if you already updated to 1.2.33, and your device was then bricked, you won't be able to update to 1.2.34, as the device disconnects right away.

The Play Store is filling up with 1-star reviews and comments claiming that the app has rendered most or all of the watch's functions unusable. While it doesn't appear to be affecting all users, enough users are affected that the savvy won't update until we get a response or a fix from Sony. Meanwhile, if you're experiencing problems, you can head over to the XDA thread on the device here and let others know and hopefully someone will be able to pin down what's going on.

Source: XDA, Play Store

Eric Ravenscraft
Eric is a snarky technophile with a taste for the unusual. When he's not obsessing about Android, you can usually find him obsessing about movies, psychology, or the perfect energy drink. Eric weaves his own special blend of snark, satire, and comedy into all his articles.

  • http://www.facebook.com/profile.php?id=1745689461 Hal Motley

    Great beta testing there Sony. I assume that this OTA update has permeantly bricked all of its victim's devices!

  • http://twitter.com/rdlf2048 Rodolfo Ferreira

     *sigh* And I thought that only Asus was playing around with the
    final-user's devices but I now realize that I was wrong. Well I guess
    that's what the companies get when they develop for Linux kernel but I
    just DON'T get what's with this HURRY to release the "next big thing"
    which turned out to be the next disaster from Sony.

  • stulowe

    With my case Sony Hong Kong have unfortunately decided to completely bury their heads in the sand. They claim they have had no other customer complaints about this?!? Due to the bizarre structure within Sony (all countries operate completely independently and outsource customer service locally) no one will take responsibility for faulty downloadable software. They even dared to suggest that it should be googles problem as it is software downloaded from the Google Play store .... clueless!

  • Chevonnelemonnier

    mine screwed up, I went straight to .34 and it didn't work at all, it wouldn't connect but it was still paired then I went onto Google Play and was looking at what other people had said about it and someone said to unpair then pair it and it worked, it said do you want to use the new software you say yes then it asks you some other questions and works fine :D back online after considering taking it back

    • CODMizra

      I didnt understand, Your SmartWatch is working now? If thats true what did you do? 

  • A_savvin

    my is too

  • CODMizra
  • Downtown Joe

    Mine was working just fine, and on my wrist, then it suddenly started vibration with constant vibration. turning it off, on connecting it to the charger, none of this stopped it, it just vibrated until the battery died. Anybody else have this happen? I finally found someone to help direct me for help, and was told I had to fax in my invoice and wait for a phone call. Seriously?

  • Downtown Joe

    Mine was working just fine, and on my wrist, then it suddenly started vibration with constant vibration. turning it off, on connecting it to the charger, none of this stopped it, it just vibrated until the battery died. Anybody else have this happen? I finally found someone to help direct me for help, and was told I had to fax in my invoice and wait for a phone call. Seriously?

  • danny

    With the previous version version, the watch worked fine. Now I bought a Xperia U and it doesn't connect anymore. Strange.

    • Xianead

      Try reseting it. It worked for me.

  • Ramakrishna

    Yesterday, I purchased this amazing smartwatch. Installation went well, now I have

    SmartWatch version:0.1.A.3.7
    Host application version:1.2.37

    I connected this with my Samsung Galaxy Note.

    Everything works fine but only problem is I am unable to read the text. It is so small font. Can you please help me rectify this issue.

    Thanks in advance.
    [IMG]http://i50.tinypic.com/xm1ggg.jpg[/IMG]

    • Charlie

      Same problem with me, does not work properly with a Galaxy note.. but works fine with my Xpeira Arc S

  • alice

    can we keep it on silent without vibration?

  • Arun George

    same with me . I am not able to read the text when paired with Galaxy S2. I was using it heavily for reading. The font on the screen is very small. Guys atleast please update the firmware to fix this. This should be a very simple fix.

  • Franz Cudilla

    can someone help me? i tried to pair my smartwatch to a samsung galaxy, but as i tried to unpair it, the smartwatch still looks like its looking for the samsung. need help ASAP....