19
May
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In a somewhat unexpected turn of events, it seems that at least one customer ordering an HTC Amaze 4G from T-Mobile.com has been alerted that shipments of the device have been delayed "due to an unforeseen issue with receiving the product from the manufacturer." It looks like T-Mobile is sending out emails to customers informing them that  they have no "estimate as to when the product will be available," and suggesting that customers explore other options in the meantime.

Of course, with the recent shipment halt of AT&T's One X and Sprint's Evo 4G LTE, one is tempted to speculate that this delay may be due to HTC's current patent spat with Apple, but no one (outside T-Mobile or HTC) knows if that's the case just yet.

Here's the full text of the email:

From: Orders <Orders5@t-mobile.com>

Date: Fri, May 18, 2012 at 12:08 PM

Subject: Your T-Mobile order

To:

Dear T-Mobile Customer,

Thank you for your recent order.  We wanted to let you know that your order for the HTC Amaze has been delayed due to an unforeseen issue with receiving the product from the manufacturer.  At this time, we do not have an estimate as to when the product will be available. Because we don’t know when the product will be available, we recommend that you choose an alternate device.  Please call us at 1-800-672-5390 if you wish to do this and one of our agents will be happy to assist you with finding another device that will meet your needs.  If you do not select another device, the Amaze will ship to you as soon as product becomes available.

We recommend the Samsung Galaxy S Blaze 4G as a replacement.  This device is free for you with no rebate required. Click for more information on the Blaze

If you selected overnight shipping, you will not be charged.

You can track the status of your order at www.t-mobile.com/orderstatus

We sincerely apologize for the delay.  Thank you for being a T-Mobile customer.  We truly appreciate your business.

Thank you,

T-Mobile Customer Care

Please do not reply to this email.  For assistance please call 1-800-672-5390

As of now, there is no confirmation that this delay is due to the Apple/HTC dispute, but we'll be here to keep you updated on any new information that may emerge.

Liam Spradlin
Liam loves Android, design, user experience, and travel. He doesn't love ill-proportioned letter forms, advertisements made entirely of stock photography, and writing biographical snippets.

  • Alvin B.

    It's time for people to start protesting in front of the U.S. Patent Office. 

  • http://twitter.com/KPnDC 5516

    I received this email as well on Friday afternoon. I ordered 2 of these phones on May 14, w/ a ship out date scheduled for 5/16.

  • http://www.facebook.com/john.ehret John Ehret

    Too bad. It's a great piece of hardware. I'm surprised it wasn't more popular actually.

    • Grumbulus

      I'm AMAZEd it wasn't more popular! eh? 

  • Abe Lincoln: woot master

    I dislike apple.

  • http://twitter.com/welcomezik piratesystem

     Discover the latest apps and games. FREE and enjoy instantly on your Android phone or tablet.

    http://piratesystem.net

  • Maxwell K.

    This better not impact the ICS date of the Amaze. I have been waiting for quite a while.

    • Tyler Chappell

      You should install the leak from a few weeks ago, my ex-roomie installed it on his unrooted/locked Amaze and it has been working great.

  • Arsalan

    lol, they recommend a galaxy s blaze 4g. Not exactly the ideal replacement for someone who wants a high end phone

  • bobbutts

    Initially I was going to buy it for myself. Then decided I'd sell it. With this delay I have canceled my order. All these discus comments say "a year ago" looks like somebody has a date problem.

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