If you've been checking out what the Android Market has to offer during it's "10 Billion" promotion, then you've probably had some difficulty in getting the apps you desire. Today, many users experienced error messages and cancelled orders as the market groaned trying to support the insane amount of traffic pouring in to snatch up some tasty 10 cent treats. Be grateful if you managed to grab the ones you wanted, because many were not so lucky. However, if you happened to receive a cancelled order, you should be seeing an email soon from good ole Google letting you know how to get the apps you wanted.
We're writing to apologize for any accidental cancellation of your Android Market orders during our 10 Billion Downloads promotion. We'd like to inform you that as a one-time courtesy, we're giving you free access to all the apps you attempted to purchase. To download these apps, please follow these steps:
- Open Android Market on your device
- Press "Menu" and then touch "My Apps"
- Scroll down and select the apps in question. They should be labeled as "Purchased" or "Not installed."
- Touch "Install" to download and install the app
If you have any further questions, please don't hesitate to contact us through our Help Center at https://support.google.com/androidmarket/bin/request.py?hl=en&policy=apps&contact_type=contact_policy
Again, we apologize for any inconvenience and hope you have a wonderful holiday season.
The Android Market Team
If you received the email, go get your apps! If you haven't, and had your order(s) canceled, you should be getting it soon.