30
Sep
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The DROID BIONIC, it's no secret, hasn't been launched bug-free. In fact, there's a number of bugs, particularly the dreaded data connection drop, that make using the BIONIC a major annoyance at times. Verizon has apparently been keeping track, and has a very detailed list of the glitches currently afflicting the phone, given to a customer in a support e-mail (weird, we know). The good folks over at Droid-life have compiled a "Top 10" bug list along with all the reported issues (here), and we've excerpted a few that we've noticed most:

1.  Issue:  4G/3G Service – Data Connectivity

  • Marginal 4G to 3G transition:  Loss of data connectivity – The device may display 3G service indication but no data connections are possible.
  • Action: The user will need to power cycle the device or enable/disable Airplane Mode.
  • Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011.

2.  Issue:  High Pitch Headset Noise:

  • A customer may experience high pitched “screetches” [SIC] while using high end wired headsets.
  • Action: There is no known work around.
  • Resolution: A fix for this issue is under review and will be included in the first post launch maintenance release software for this device. The tentative release date is early November 2011.

4.  Issue:  Non-branded Chargers:

  • The XT875 can only be charged with Motorola or Verizon Wireless branded chargers.
  • Action: No work around required.
  • Resolution: No resolution required, working as designed and approved by Verizon Wireless.

5.  Issue:  USB Cables:

  • The XT875 can only be used with Motorola USB cables.
  • Action: No work around required.
  • Resolution: No resolution required, working as designed and approved by Verizon Wireless.

Oddly, as to #5, my BIONIC has the opposite issue - it refuses to connect to my PC with the Motorola-supplied cable, but works fine with my old HTC USB cable. In regard to #4, this seems to be only true on some handsets and with some chargers. My BIONIC won't charge past 40% on my Samsung or HTC chargers, but works fine on the Moto charger. I still find the fact that the BIONIC somehow works differently with different chargers and brands of USB cables to be totally absurd. Anyway, moving on.

I noticed the high pitch headset noise, but it only seems to affect a portion of BIONICs out there, with some users reporting that upon receiving replacement handsets, the noise was no longer present. Of course, the doozy is #1: data connectivity. Let's hope Moto and Verizon's promised November update actually fixes the data issue, and doesn't just tell us it has.

I'm happy to see that Verizon has been keeping close watch on these issues, and we'll be eagerly awaiting leaked builds to get our hands on these fixes.

Droid-life

David Ruddock
David's phone is an HTC One. He is an avid writer, and enjoys playing devil's advocate in editorials, imparting a legal perspective on tech news, and reviewing the latest phones and gadgets. He also doesn't usually write such boring sentences.

  • tdavis42

    What a joke of a phone.

    • Collin

      Agreed... Hyped like my Thunderbolt and still broke... It's all about money now... They knew it was broke before they shipped it...

    • Nocturnhabeo

      you know the interesting thing is, #2 issue is one I have been having with my thunderbolt as well...

      watching firefly btw

  • Collin

    I find it extremely irritating they take a standard and ruin it. I love android handsets because I can find a charger *micro usb cable* wherever I am... If manufacturers continue like this its going to suck. And hurt us consumers because we will need to purchase overpriced products that are from the same place in china but have a different label.

    • Mgamerz

      A charger and OSB oem from motor is like 3 bucks on amazon ... its actually the cheapest quality charger I've seen.

  • ocdtrekkie

    Micro-USB is Micro-USB. It's stupid if they're limiting this by design.

    That being said... I have a Droid 1, a Droid 3, a Droid Bionic, a Motorola Xoom. My boss gave me a spare cable from his Droid 2, and I bought a Verizon cable once upon a time. So I have a lot of branded Micro-USB cables to throw around. ;)

  • LovemyBionic

    Quite your crying, it's a fine phone. Has there ever been a hi-tech product that didnt need an update to fix something?

    • Collin

      My Thunderbolt has the same data issues the Bionic has and it was released in March... Obviously we are beta testers and you need to realize that

      • Michael

        We are all beta testers of all electronic products, unfortunately. My gf just got an iPad2 and it's littered with problems -- been back to the Apple store twice with it, got a replacement, and connectivity is still hit or miss.

        This is just how things are these days.

    • tdavis42

      My SGSIIE4GT is NOT broken in any way. The best Android I've owned to date.

      • Collin

        What carrier do you have?

        • tdavis42

          My comment is to short so I had to add this in so I can post on this:

          Sprint

        • Collin

          Thanks but your data working isn't relevant to this thread...data drops plague all of the lte devices on verizon... Which is why I'm ashamed of verizon and motorola for releasing a phone with code that has been broke since March...

        • http://www.AndroidPolice.com Artem Russakovskii

          Sprint's data issues are just as pathetic as Verizon's, but in a different way. Rather than dropping out for no reason, the network is just uber-slow with high latency half the time, and don't even get me started on Wimax coverage areas.

  • JayMonster

    This has been the case forever with Motorola cables. Though, I am not sure why. At least now the phone will try to work with it (it works fine with my Thunderbolt and old Pre Cable as well as Motorola cables, but my G1 Cable and a friends Fascinate cable do not).

    Like LoveMyBionic said, I have yet to see any Smartphone launch that hasn't had to have a maintenance release for some problem or the other. So far the only "real" complaint I can make about my Bionic is that it makes my work phone (Thunderbolt) feel so old and outdated. After having a qHD screen, I don't think I can go back to WVGA again.

    • Collin

      Knowing of lte data issues since March and addressing them in November is a "real complaint"

      • JayMonster

        The fact that (as you point out) it affects the Thunderbolt as well, says it is not the phone, as much as either the radio or VZW LTE that is more likely the culprit.

        Yes, early adopters are generally live "beta" testers. It is the one downside to being an early adopter, but generally offset by the benefits others are. Not yet getting.

  • Matthew

    My Nexus one is the same way. Some chargers work and some don't.

    For some reason there is no standard on current ratings with cell phone chargers.

  • Mattchew

    My Nexus one is the same way. Some chargers work and some don't.

    For some reason there is no standard on current ratings with cell phone chargers.

    • Collin

      I can understand that amperage will be different... But the fact every micro usb cable won't work is lame.

      • JayMonster

        But it is not "every" cable.

  • kennyk

    All smart phones & electronics go thru as must beta testing as possible. Nothing has ever replaced the end user. I have never used anything other than the recommend chargers & never had a battery issue. That's 5 androids since day one, a BB & a Moto Q. My Droid X had 60 apps, but I took the time to learn how to run ATK.

  • Steve

    Yeah too funny on #5 I have the same problem on my MACbook pro, where I cannot use the cable that came with my Bionic, but I CAN use my kindle one, and pretty much any other microUSB cable I've got kicking around.

    Had some charger issues on my motorcycle, but figured it was related to my lighter installation... Works fine in my truck.

    Haven't had any issues with 3g/4g because we do NOT have 4g in our area yet.

    AM having a problem turning wireless on and off where 3g doesn't seem to want to come back, but I had that problem on my Incredible as well...

  • airforce0990

    The only major thing i have seen is the data issue. Ill be sitting in an area for a while and the 4g might go out. So i shut it down and its fine. Hope they fix it. I have cheap offbrand chargers and they work fine

  • Terri

    Please tell me I DID NOT MAKE A MISTAKE GETTING THE THE DROID PHONE!!!! I had a upgrade and got the bionic.

  • TaylorP

    Suggestion to all of you having issues! I have a Bionic. I have had this phone for less than two months and have had 3G/4G connectivity for about 5 minutes in the time that I have had the phone. I called Verizon, went through their customer service and told them I wanted credit for the data that I am paying for and not getting and they gave it to me. If you have had the same issue I would suggest trying it. It doesn't solve the issue, but it does at least save you from paying for what you are not getting until the update comes.