20
Jul
viber android logo

Viber is a cross-platform VoIP app which currently runs on iOS and Android, allowing you to make free calls using your data plan so you don't have to use up your minutes each month. So far though, it's Android existence has been limited to a private beta to test the service and iron out bugs before releasing it to the masses.

If you've been waiting anxiously to begin using Viber on your Android phone, you can now download it from the Market for free starting today and begin using it to text and call your friends.

viber android banner

When you install Viber on your phone, it will scan your contacts and let you know who else is using the service so that you can call them for free. Also, you can make it your default dialing application, so when you call a contact on your phone, it will automatically go through Viber if they have the service enabled too.

If you want to read our first impressions of Viber before downloading the app for yourself, you can do so here. If not, get yourself down to the Market and check it out! It's free, so there's nothing to lose.

http://http://www.youtube.com/watch?v=0nQN5w5ct_E

John Thompson
John's been addicted to technology ever since he tinkered with his first custom built PC when he was 10 years old. He's also the proud owner of seven Amazon Kindles, but only because he destroyed the first six.

  • Sprinter

    This App/Service is lame. It's dependent on both parties having the client installed on their devices. I'll stick with GV + Sipdroid which uses true phone #'s for inbound/outbound calls via wifi/3g/4g.

    • http://iandouglas.com Ian Douglas

      Agreed. More of the same "call your friends for free ... provided they use our software too" is hardly ground-breaking innovation.

    • James

      Try remove yourself from your box and think that there is there rest of the world outside of the states that don't have GV. This is awesome and now allows me to phone family and friends all over the world for free and easily from my phone.

    • mico

      Why my viber can't use here in dubai? it's blocked here in uae.

  • Eoin

    its not working on android LG gt 450?

  • arey

    consumed large ram memory .... hmmm

  • Fluxgfx

    Viber.... Bieber? I mean... The fact that both parties have to be running the application to make a voip call is kind of annoying. I was hoping for something along the line of Skype we're your able to call directly to a landline or cellphone. Unfortunately that's not the case and yes the application does use a large amount of memory roughly 30mb. I'm sorry but my memory even thought I have 120mb left is quite precious when running my usual application during the day. The application also seems to be doing a heavy drain on the battery usage. All in all, great idea, nice look and feel but the fact that other people need to be using the apps limits it's ability.

    I have is a 2 out of 5.

  • http://www.viber.com Viber

    Hi,

    This is a member of the Viber Development Team!
    Thank you for your review of Viber. we are very happy that so many people worldwide are interested in our application.

    About your comments: most VoIP apps in the market today require both sides to have the app. We plan to launch premium services in the future allowing to make calls to regular phones through Viber, but that's still far away.

    If anyone has any questions/suggestions for Viber, please feel free to write, and I will address them shortly.
    Thanks,
    Viber.

    • Alan

      Is Viber compatible with VM Intercept?
      Is there a phone number I can test it on before inviting others?

      • http://www.viber.com Viber

        To be frank, we haven't thoroughly tested Viber on that device yet (due to the fact that it's still quite rare in the market worldwide), but we assume that it should generally work fine, with some potential incompatibility issues.

        We'd love for you to test it and let us know if anything goes wrong.

        We don't have a phone number you can test Viber with :/

    • http://. zak

      i ve problem i ve x10 i cant use or download viber . is there anything u can help me

      • http://www.viber.com Viber

        Hi Zak,

        Please contact our support team at: http://helpme.viber.com and provide them with the exact details of your issue, they'll be happy to assist :)

    • David

      Hi,
      I am just wondering how much data is used per txt message? Eg. 1 txt = ?kb
      Thanks,
      David.

      • http://www.viber.com Viber

        Hi David,
        The bandwidth for texting may be different depending on the font type / language. Our test revealed 1 SMS to be 828bytes for 500 US English characters.

    • angi

      When will I be able to use my flip out for viber calls? Still: I can hear but nobody can hear me. The texting works perfect

      • http://www.viber.com Viber

        We are not sure yet unfortunately. It's certainly on our list, but at the moment we are putting our focus on bugs and critical problems on the few most popular devices in the market.

        Contacting our support team with many Flipout users who would join you at that could speed things up ;)

    • jeck

      can viber work with samsung galaxy 9?

      • Jeck

        ..sorry typo i mean galaxy y..

    • http://n/a jeremy

      When calling or being called using viber on the samsung galaxy s i can hear the caller but they cant hear me!

      • http://www.viber.com Viber

        Hi Jeremy,

        Are you using a Custom ROM on your Galaxy?
        Also - which version of Android is installed on your phone?

  • http://phpmysql.co.in Vinod

    Whats better there over Skype ?

    • http://www.viber.com Viber

      We wouldn't want to compare Viber to any other specific app, but I can list 3 of Viber's biggest advantages:

      1. Viber's interface is very easy to use - it looks completely similar to your device's basic application, and this makes a huge difference for most users in the world. Simple elegance is what works.
      2. Viber does not require login/password in order to log in, unlike the great majority of VoIP applications today, but instead it uses the user's original cellular phone number. This makes the registration process very quick, and helps users find other friends who have Viber very easily (and automatically). This way more and more friends recommend each other to install Viber, and have free calls and texts.
      3. Finally, Viber doesn't have to be open when receiving a call, thanks to Viber's support of Push Notifications feature in iPhone or C2DM in Android OS. This means that Viber saves battery, and that users are always available to receive Viber's free calls.

      Lastly - we believe that the service itself that Viber provides, in terms of call quality, functionality, etc. is simply reliable, and users appreciate that and choose to install and use it on a daily basis all around the world (it's popular for both domestic and international).

  • nat

    hey viber team,

    i'm on android 2.1 and i'm having a couple of issues:

    1) when dialling a viber number my phone goes to speaker mode and there's nothing i can do to disable it.
    2) once i've dialled a number the phone rings but the other party doesn't hear anything...instead they get a missed call notification. it's the same when vice versa.

    other than that it looks good.

    ps: as mentioned i have android 2.1 and the other party has android 2.2.

  • http://www.elblogdelceres.com Aplicaciones Android

    I've been testing the final version for two days and it still doeesn't look like a finished product. Unexpected closures, contacts dissapearing... iPhone version works much better. I think I'll keep using Fring for the moment.

  • imadAQ

    i would like to ask about something...

    when i choose viber list i found only iPhone users, android users don't appear!

    unfortunately i have to add them one by one ...

    is there a solution for this issue?

  • http://www.viber.com Viber

    @nat

    What devices are both sides running? And also, it sounds as if you have a customized ROM installed. Is that the case? (In many times, this is the cause to the problem)

    @imadAQ

    This is a known issue, and we're working to fix it right now.

  • nat

    Hi Viber

    Thanks for the reply. I'm using a motorola spice with 2.1 and the other party is using an htc desire 2.2. None of our devices. Have custom ROM. Anything else you can think of?

    Thanks,
    Nat

  • ins

    hello,

    also Zte Blade with 2.2 goes to speaker mode when answered. Other party was using HTC Desire (2.2) and it worked just fine.

    Hope you find a solution, because the product is very fine.

  • http://www.viber.com Viber

    @nat

    Thanks for the info.
    The problem might be a compatibility issue between Viber and Motorola Spice.

    We'll check this and hopefully find a solution soon. Until then, we apologize for the inconvenience and thank you for sharing this bug with us!

    @ins

    We are aware of the problem with ZTE Blade. Working to fix it.

    • Marcus

      @Viber Did this ever get fixed? Just downloaded viber on ZTE Blade and sound is coming from speaker.

      • http://www.viber.com Viber

        Unfortunately not yet.
        We are doing the best we can to complete it as soon as we can.

        We apologize for the long wait.

  • Sharbel

    Hi

    I have 3 android phone and no one of them Can found viber in market. Why? Its à xperia 10 mini, htc hero and htc wildfire

  • http://www.viber.com Viber

    @Sharbel

    HTC Hero and Wildfire are not compatible intentionally - we experienced severe problems trying to develop Viber for them so at the moment they will stay out of Market :(

    Xperia, however, should be just fine. Please clean your cache, reboot your phone and search again in Market (it's there).

  • waq

    @Viber
    Your VOIP is already blocked in the United Arab Emirates by the regulatory authorities (use of VOIP is regulated aka blocked here).
    Any plans to encrypt data sent by your service so that the block can be circumvented.
    regards,

    • http://www.viber.com Viber

      @waq

      The UAE decided to block Viber, and unfortunately there is nothing we can do about it :(
      Try contacting Etisalat (or the authorities) and ask for the reason for this block.

      Alternately, you can try using a VPN connection. For more details, google it and find more people in the UAE who will guide you how to do it.

      Encrypting the VoIP data would not help, because as far as we understand, the block is by IP and domain.

  • jazz

    i have the same problem as nat...i downloaded viber on my motorola flipout 2.1 android phone. The other party doesn't hear me

    • http://www.viber.com Viber

      Thank you for the info.

      It might be a greater problem with the integration of Motorola devices with Viber. We'll look into it.

  • Venu P.

    Hallo there, I am having the problems like they already mentioned here. I am not able to hear the other party when I call from android phone.

    • http://www.viber.com Viber

      1. What device do you have?
      2. Which Android version?
      3. Do you have a custom ROM, or stock ROM?

  • Peter

    Will HTC Wildfire ever support Viber?
    If so, what would be the expected time frame?

    • http://www.viber.com Viber

      We have just discussed the HTC Wildfire and Hero issue, and we decided to make them available again in Market. This will hopefully happen soon.

      Follow us on Facebook for the latest updates.

      • Peter

        Thank you for the good news and quick reply!

  • Carlutchi

    once i've dialled a number the phone rings but the other party doesn't hear anything...instead they get a missed call notification. it's the same when vice versa.

    I have Samsung Galaxy S
    and i tried calling an iPhone, HTC, Samsung Tablett but its not working.

    Cheers

    • http://www.viber.com Viber

      1. Do you have a custom ROM installed on your Android?
      2. Did you trying removing Viber, booting your phone, and reinstalling?

      • Carlutchi

        1. custom ROM installed
        2. Done but still not working

        It works only on WIFI or what ? Coz 3G doesnt work.

        Thanks

        • http://www.viber.com Viber

          Which custom ROM is installed?
          ROMs usually cause these problems, and there is not much we can do. We're trying to investigate this issue and might offer a solution in one of our future versions.

          As for your question about 3G networks: 3G networks can sometimes be disrupted and not fully handle VoIP calls (some would say - intentionally). This naturally affects Viber and damages its quality, and unfortunately there is nothing much we (Viber) can do about it - it's in the hands of the cellular companies.

  • Suspicious

    What's the catch, except for battery life? It's free and does not contain any ads, so how do you Viber Media Inc. make any money on this product? I prefer to keep most of my data for myself, and not hand it over to a data mining company.

    • http://www.viber.com Viber

      No catch.

      For now, Viber's focus is on adding platforms, adding features (such as text messages) and improving overall system performance. At the same time, we are working on additional future premium services that will generate revenues. The basic Viber service - Viber to Viber phone calls and text messages - will ALWAYS be free.

      About your data - please read our Privacy Policy (which is, by the way, one of strictest in the VoIP market today). There, you will see that we are obliged - by law - not to sell our users' information, or deliver it to 3rd-parties unless it is absolutely critical for *functional* purposes, such as the delivery of the SMS with code.

      If you have any more doubts - please feel free to ask.

  • Charlotte

    Hello Viber Team. May I know whether the Viber would be free of the severe problem you encountered for Wildfire and Hero when it's finally back on Market for their users? Thanks.

    • http://www.viber.com Viber

      @Charlotte

      Since both Wildfire and Hero are quite obsolete devices, we are currently focusing our development attention to other devices. Wildfire and Hero users may still encounter problem using Viber on them, but there is little we can do.

      However, we decided that we will bring it back to Market anyway, hopefully soon. Meanwhile, you can use this link to manually download the .APK intended for partially-supported devices: http://helpme.viber.com/index.php/Knowledgebase/Article/View/100/16/cant-download-from-android-market

      • Charlotte

        Well, thanks for the reply, but to be frank, I'm very disappointed. I've been waiting for months for Viber to come on Android and I participated in beta testing to improve the beta version, and now I'm told they're no plans to improve it on my device?

        • http://www.viber.com Viber

          Actually, that's not accurate.

          We said that *for now*, there is not much we can do to help it (we have been trying, of course).

          But improvements have been made, and Viber for Wildfire is even back on Market.

          Soon, we will hopefully make Viber on Wildfire usable again (calls will not sound as choppy as they are now). You can follow us on Facebook for the latest updates, so you know when the new version with Wildfire support is released.

  • Ben

    Does it work on HTC ChaCHa? I'm planning to get one for my daughter.

    • http://www.viber.com Viber

      To be frank, we haven't thoroughly tested Viber on that device yet (due to the fact that it's still quite rare in the market worldwide), but we assume that it should generally work fine, with some potential incompatibility issues.

      We'd love for you to test it and let us know if anything goes wrong.

      • mari

        i will be looking forward to hear then if this will really work for HTC chacha, as i was planing to buy it soon.

        • Ivy

          It work for HTC Cha Cha, but you can only view it horizontally, which is quite a pain to type and view it the other way round. Hope it will be fixed soon

      • Ben

        Yes works on HTC ChaCha.

        As pointed by Ivy ( below), horizontal view only. Not really a problem for calls but not ideal for texting.

  • majd kassem

    can I install\download viber for my wifi motorola xoom?
    (please replay :) )

    • http://www.viber.com Viber

      Viber is not yet officially compatible with Tablets. It will be in our next big version, Viber 2.1, so stay tuned for updates :)

      (you can get the latest updates on our Facebook page).

  • http://www.viber.com Viber

    @Ivy and @mari

    There still isn't landscape mode available on any device. We plan to add landscape mode in our next big version - Viber 2.1 (and then Landscape mode will also be available for HTC Cha Cha).

  • Sid Greenfield

    Viber has a FATAL flaw in their registration process: SMS Registry Notification.

    VOIP is traditionally Buggy, requires an idiot-savant to install and configure and virtually never actually works as

    expected. SO; People are gun-shy and as a result, not interested enough to try it unless they HAVE TO.

    Fully 70% of ALL Android phone users ( and that means 70% of Vibers market ) won't even TRY the App until their cell service is DOWN and they are desperate for an alternative .... towit, YOUR PRODUCT, VIBER !!!

    Viber, however, or rather their 20-something -Idiot-Savants, devise a system that completes the registration process NOT thru their OWN phone system... YUP ... they don't send the SMS through Viber but rather, thru the cellphone provider ... which as I have just pointed out Doesn't Work.... simply because their phone service HAS ALREADY BEEN SHUT DOWN !!!

    It necessarily follows that 70% of the viber market can't complete the sign-up process simply because viber was too short sighted to provide a simple backup system LIKE EMAIL NOTIFICATION that would allow them to get the registration code and successfully complete what has otherwise become just one more putrescent, pain-in-the-ass, festering pile of crap.

    Instead of that warm, fuzzy, self-satisfied feeling that one has just beaten the living crap out of a bunch of robber barrons ... who unrepentantly rape us each and every month ... We get to UNINSTALL what appears to be just
    another failed bullshit App.

    Come on guys, Get With The Program !!!

    • http://www.viber.com Viber

      Wow... what an aggressive comment.

      I'll reply to the point:

      1. Viber's current successful activation rate is over 90% in most countries, far far from the 70% FAILED activation you mistakenly imagined.

      2. Viber cannot use email addresses for registration, since the whole point of Viber is that it uses your true cellular phone number as Viber's identity. Every other option for registering would not verify the fact that you are indeed the phone holder (email addresses aren't assigned to phone numbers)

      3. Viber is actually extremely intuitive to install and use. If you think it takes "savants" to do so, maybe the problem is not with all the users around you :)

      Best regards,
      Viber Media.

  • benny

    How can I make viber my deafult dialer?

    • http://www.viber.com Viber

      What device do you have?

      This can usually be done when you go to your Android's contact list. You tap on a certain contact, then it asks you to choose between Viber and other dialers. Usually, you have a little "✔" box at the bottom of this small conversation box, that suggests to you to make it your default dialer.

  • shady ahmed

    i wanna know if there is any solution to motorola flipout mic problem ??

    • http://www.viber.com Viber

      Unfortunately, Viber does not officially support Flipout yet, and that's because it's quite a rare device. We might be adding full support in the future, but for now there is not much we can do :(

      We apologize for the inconvenience.

  • Tarek Zaghloul

    I want to know if viber can work on HTC Flyer, I have installed on HTC sensation but on the flyer I can't dowload the app, neither through the market nor the link in the viber site. Always receiving the message not found

  • Tarek Zaghloul

    I want to know if viber can work on HTC Flyer, I have installed on HTC sensation but on the flyer I can't dowload the app, neither through the market nor the link in the viber site

    • http://www.viber.com Viber

      Viber does not officially support Tablets yet. We are working on Tablet support, and we hope it will be ready soon (hopefully within several weeks).

      You can follow us on Facebook for the latest updates.

  • Attila

    Hi,
    Do you plan to implement a call encryption?
    Thanks

    • http://www.viber.com Viber

      Like the great majority of major, public VoIP services out there, we don't encrypt our calls, but we do transmit them peer-to-peer (the voice itself never reaches our servers). Viber text messages, however, are encrypted.

      • Captain

        Any update on HTC wildfire compatability?

        • http://www.viber.com Viber

          HTC wildfire will be supported on the next Viber version, that should be released within the next few weeks.

  • Captain

    Good news. Thanks for the prompt reply. I assume it will be announced here when its available.

    • http://www.viber.com Viber

      You can be sure about that :)

      • Karla

        really glad to hear that, keep up the good work =D

  • KM

    Viber do not support Samsung Galaxy tab2 10"? Or Android 3.1?

    • http://www.viber.com Viber

      Viber does not officially support Tablets yet but we haven't encountered any specific issues so far. However, we will release an official Tablet version is the future.

  • Amir

    Hello,
    Kindly let me know how to use Viber with HTC desire handset in UAE? I heard Viber is blocked here but iPhone4 users are using application VPN Express for viber & it works perfectly. Could you please tell me which VPN application should I use for HTC desire with configuration?
    Thanks in advance

  • cpena

    I tried to install viber on my husbands garminfone but its not appearing on the market. Does viber support this model?

  • titi

    Does it work for Samsung Exhibit 4G? Thanks.

  • Pucic

    Hello, On My LG P500 Optimus One Viber does not works properly. Other people can hear me, but I can not hear them. Maybe I should wait for next updated version?

    • http://www.viber.com Viber

      Do you use 3G or WiFi?
      Do you have custom ROM?

      Our next version will come out over the next few days, please try it and see if the issue persists. Thanks :)

      • Pucic

        I used 3G and WiFi to check it out, but without results. On my phone is Android OS, v2.2 (Froyo) with CPU 600 MHz. My phone could not be upgraded to 2.3 (gingerbread).
        I will wait for latest updats from you and then will tell you how it goes on my phone. Thanks!

  • http://www.viber.com Viber

    Hi everyone,
    We are excited to announce that the long-anticipated Viber 2.1 has just been released to AppStore and Market!

    Among the new features:
    - A whole new sound codec, offering higher voice quality, better support for Viber calls on 3G networks and interrupted internet connections.
    - Photo sharing inside Viber text messages.
    - Viber text messages are now location-aware, meaning you can share your current whereabouts with each and every Viber message that you send.
    - Viber now supports iOS5.
    - Viber now supports Landscape mode.
    - And many more new features and bug fixes.

    It is important to note that downloading the new version is obligatory in order to continue and use Viber as of tomorrow.
    Should you have any questions regarding this new version or about Viber in general, please do not hesitate to ask.
    the Viber Team.

    • Karla

      Hi, so is Wildfire supported in this new version??

      • http://www.viber.com Viber

        It should be working, yet not fully supported.
        Please download it, try it out, and let us know.

    • Pucic

      Hi, I upgraded my LG P500 Optimus one with newest vibes. Tried to use Wifi, 3G, but it seems the same problem. I can not hear nobody. Maybe viber goes only on AOS 2.3 not on 2.2?

  • icezz

    Hi guys... any news about viber support for android tablets 3.1?

    • http://www.viber.com Viber

      Viber should now support Tablets to *some* extent, yet no full support yet.

      Please try to download and install it, and report back of the results.
      If you can't find it in Market, please try the following link: http://helpme.viber.com/index.php?/Knowledgebase/Article/View/100/0/cant-download-from-android-market

      • Pucic

        Hi,
        It's me again, LG Optimus one P500 user. I read your givven link, that viber is tested on my phone. So I downloaded givven file prom this link, then started to test calls. At the beginning - noothink all is calm, totally silence, but other with HTS Sensation heared me clearly and good. So I started to pres mute on/of, speaker on/of, also did other user with HTC and then appears sound! I do not know how, but it helps for me!
        If you got silence, try to press speaker on/off, mute on/off both users. It helped for me. Thanks, now it works great! Thanks. But why before pressing this functions cound was blocked - i do not know.

        • http://www.viber.com Viber

          Thank you for the report.

          We are glad it works fine now!
          We will investigate the problem you are describing and hopefully find its source.

          If you encounter more problems in the future, please let me know :)

  • Captain

    Still doesn't seem to work on HTC wildfire. Any idea if and when it will?

    • http://www.viber.com Viber

      What exactly do you experience when you try to use Viber on your Wildfire?

  • Captain

    Total silence. With the previous version the call quality was very poor with words being broken so as to be unintelligible. Now there is silence before the call auto disconnects. Works brilliantly on my HTC desire but does not seem to work on my wifes wildfire.

    • http://www.viber.com Viber

      We will look into the problem you are describing. As a whole, unfortunately we probably won't be putting emphasis on adapting Viber to Wildfire as it is quite an obsolete device. However, if we have any news regarding this we will keep our users posted on our Facebook page.

  • Captain

    Just an update on use with HTC wildfire. It seems to work if both parties have a good WiFi signal. Sound quality not great but useable. Unusable with either party on 3g.

    • http://www.viber.com Viber

      Wait... does this mean that Viber now works on your Wildfire?

      • Wildfire user

        Dear Viber, Wildfire may not be the hottest phone out there but you have a group of enthusiastic users having Wildfire and would love to use your app! Not everyone is rich enough to get a iPhone or other top end smartphones!

  • Captain

    Certainly does. But only with both on separate strong WiFi signals. Old version couldn't even achieve that. Not as clear as on desire but definitely useable.

    • karla

      Hi captain, I have the same problem as you ( silence , call ends)... how did you make it work? HTC wildfire as well. Thx!

      • Captain

        Hi Karla. I did nothing at all. Just happened to try it on WiFi and it worked. May have been a once off. Haven't tried it since.

  • Karla

    i'm hoping Viber would work on my Wildfire too! Thanks for sharing (I haven't tested on mine) =)

  • JayJay

    Tested on HTC Wildfire and it's still very choppy. Can't hear about 80% of the convo.

    Both iPhone 4 and HTC wildfire using latest versions. Both on excellent wifi connections.

    • Wildfire user

      Dear Viber, Wildfire may not be the hottest phone out there but you have a group of enthusiastic users having Wildfire and would love to use your app!

    • http://www.viber.com Viber

      @JayJay,

      As mentioned above, there is unfortunately not much we can do. Wildfire poses some serious restrictions when it comes to integrating VoIP on it, and at this stage we can't put our full focus on it.

      We might look into it in the future, but for now we apologize for the inconvenience :(

      • Wildfire User

        Tango manage to work just fine on Wildfire. How is it that Viber can't? It's worse after the update. Cannot hear anything, force closes. Extremely lousy.

        • http://www.viber.com Viber

          @Wildfire User - as stated above, we will certainly look into the problems you are describing on Wildfire and hopefully find a solution soon.

  • .Shark

    It was working PERFECTLY on my Star A5000 (I know, is not the best phone, but I live abroad so I need two sim phones)...... After the update it doesn't work anymore. It continues to crash and restart.
    Please, fix it!

    • http://www.viber.com Viber

      What OS version do you have on your Star A5000?

      Also - did you try the brand new 2.1.1 version and see if it helps?

  • karla

    What's the difference between 2.1.0 and 2.1.1? On 2.1.0 it's even worse than before. Before the update it was choppy but I could still exchange a few sentences. Now it's completely useless on 2.1.0!

    A few weeks ago Viber team posted a reply to Captain here, stating that "Viber will work on Wildfire after the update in few weeks time". So this is it?

    • http://www.viber.com Viber

      Our official stand regarding Wildfire (that's also written in our website) is that we don't fully support Wildfire. As I've explained above, Wildfire is quite an obsolete device and it might be that our new, improved sound engine is too heavy a burden on the device.

      As I said, we are looking into it, but we don't have an exact estimation on when it will be solved. We apologize for the inconvenience.

  • Tarek

    I would like to say that after the update, viber froze and forced close on all my devices multiple times and these devices are HTC Desire HD, HTC Sensation and HTC EVO 3D. they all stopped and froze during a call and I couldn't do anything for about 5 min till it gave a force close message. the update is a disaster

    • http://www.viber.com Viber

      Hi Tarek,

      You should have crash logs that are generated once the app freezes. Please send them to logs@viber.com and in that email also elaborate on what exactly happened, your device and your OS version.

      Thank you, and once we have your logs we will try to solve the bugs.

  • Shyam

    Hi DOes viber work on Samsung Galaxy Y? Its an android phone with OS gngerbread

  • Charlotte

    completely unusable after the update. extremely choppy sound or can't hear anything if manage to talk. sometimes simply can't talk because it already freezes when i pick up the phone.

    HTC Wildfire

    • http://www.viber.com Viber

      Charlotte,

      Our official stand regarding Wildfire (that's also written in our website) is that we don't fully support Wildfire. As I've explained above, Wildfire is quite an obsolete device and it might be that our new, improved sound engine is too heavy a burden on the device.
      As I said, we are looking into it, but we don't have an exact estimation on when it will be solved. We apologize for the inconvenience.

  • Hyun

    My wife's Galaxy S II phone called my iphone 4. She can her my voice but, I hear nothing. Any idea?

    • http://www.viber.com Viber

      This is a known problem with some devices running Android, and we're trying to fix it at the moment.

      1. Did you try uninstalling your current Viber, then installing the new 2.1.2 ?
      2. May we ask you to help us investigate the problem, by installing a special test-version? Please email us at ittai@viber.com and elaborate on the problem.

  • http://www.google.ro mrbulanescu

    Freezes for me also, after 1-2 minutes of talking (works perfectly) but after that it crashes. I have to remove the battery. Using LG Optimus One P500. And i am using the latest version.

    • http://www.viber.com Viber

      Hi,
      Are you running a custom ROM? Which version of Android do you have?

      Also - Did you try uninstalling, rebooting your phone, then installing again?

  • Fabricio

    I have a Sony X8 with oficial android 2.1. I can hear the other person, but the other person can´t hear me. Tried reinstalling it, with no results. Used Wi-fi good network that works perfectly with skype, and viber show it as good. Thanks

    • http://www.viber.com Viber

      We are aware of the problem that some of our Sony X8 users are experiencing. We are trying to fix it, and hopefully in our next Market version (2.1.3) this issue will be resolved.

      You can follow us on Facebook for the latest news and updates regarding new versions and features.

  • drita

    my pohone is not compatibile with viber my phone is sony ericsson xperia x10mini.what can i do?please help me

  • Captain

    Will the HTC wildfire work on 2.1.3 when it comes out?

  • Kay

    It astounds me that the viber representatives keep referring to the Wildfire as an "obsolete device". here in the UK the Wildfire is a hugely popular handset which continues to sell well across all carriers and retailers Thanks to its affordability and quality of handset. So popular it is that it is STILL being sold on contract and is a current line for all the networks at the present time. Therefore I disagree with your constant reference to it being an obsolete device!
    Could this possibly be a viber smokescreen that concerns itself more with viber not knowing where the problem lies rather than not focusing on it because it's obsolete?
    Guys I have read each and every one of the comments on here:It's clear there is a very real issue with the wildfire device Which given the scale of its popularity and use in the UK is severely restricting on the owners of such handsets.Tiu can not focus on developing this app unless all problems are fixed with its compatibility first.
    Doing so will render the app useless to thousands and will also restrict a very real and promising consumer market.
    It may be obsolete where you are:It sure as heck isnt here! So old enough excuses and simply fix!

  • http://www.viber.com Viber

    @Captain - we are not yet sure when we will attend to look into the problems on Wildifire. The reason is explained below:
    @Kay - Wildfire is a very inherently problematic device when it comes to its "strength", its stability and its hardware specifications. Maybe obsolete wasn't the right choice of words, but it's definitely not a hugely popular device (to say the least) - and this forces us to first focus on bugs that arise on devices like Galaxy, Sensation and Optimus One, and of course - iPhones. We never said we will abandon this device forever, we just said that as of now, we still don't know when we will attend to it.
    And by the way, here is an example to users' experience with Skype on Wildfire, just so you get an idea of the inherent problems of Wildfire: http://community.skype.com/t5/Android/htc-wildfire-choppy-sound/td-p/151116

  • http://www.google.ro mrbulanescu

    I'm using Custom Rom cianogenmod 7. And yes, i did try uninstalling it again, reboot etc. As i said.. works perfectly 1-2 min, then force close appears and the phone gets unstable.. neeed to remve battery. never happend with any other program

    • http://www.viber.com Viber

      The problem you are describing is probably caused due to the fact that you're using a custom ROM. We haven't encountered this complaint from other users with your device.

      We could try and take logs from your phone and see what we can do to investigate this issue. Please contact us at ittai@viber.com and elaborate on the problem (specify all the relevant phone details as well).

  • lala

    hi
    i have a question, does viber work on windows mobile?

    • http://www.viber.com Viber

      @lala - Viber for Windows Phone is under development right now, but we still don't know exactly when it will be ready. You can follow us on Facebook for the latest updates and news.

  • Kay

    @Viber
    Ok thanks for your reply. As a managing director of a mobile sales company in the UK clearly I have no idea as to how popular the wildfire is!
    The great thing about today's market is that the consumer has fantastic choice over everything. The very fact ppl have taken the time to search the net find this discussion and talk to viber about the problems on the wildfire is rare; many would try the app on wildfire,fail delete it and leave negative reviews. And yet despite this,viber still continue to not address this issue of the wildfire.
    Doing so 'at some point in the future' won't help ure users who are having problems with it now; and it is both wrong and somewhat arrogant to expect them to wait when other apps already work ok with what viber lacks.
    Anyway I have deleted the app from my iPhone and will cease to recommend it.Quite frankly your previous comment astounds me.
    Good luck in your future venture.

  • Kay

    @Viber Ok thanks for your reply. As a managing director of a mobile sales company in the UK clearly I have no idea as to how popular the wildfire is!
    The great thing about today's market is that the consumer has fantastic choice over everything. The very fact ppl have taken the time to search the net find this discussion and talk to viber about the problems on the wildfire is rare; many would try the app on wildfire,fail delete it and leave negative reviews. And yet despite this,viber still continue to not address this issue of the wildfire.
    Doing so 'at some point in the future' won't help ure users who are having problems with it now; and it is both wrong and somewhat arrogant to expect them to wait when other apps already work ok with what viber lacks.
    Anyway I have deleted the app from my iPhone and will cease to recommend it.Quite frankly your previous comment astounds me.
    Good luck in your future venture.

    • http://www.viber.com Viber

      @Kay,
      We respect your choice and your comments, but you have to understand that in all companies, resources are limited. We don't find it arrogant to explain to our users that devices that are by far more common (like Galaxy and iPhones) are prioritized when it comes to fixing critical bugs and developing new features.

      Wildfire sales make 2-3% of *all* smartphones in the world, even it's popular specifically in the UK. Again I say - we didn't say we would simply neglect it, but rather that we will attend to it later on.

      This is as much as I can elaborate on this issue. We are sorry to hear you decided to give up on Viber, but naturally this is your own choice.

      Best regards,
      the Viber Team.

  • http://www.google.ro mrbulanescu

    @Viber

    Cianogenmod 7 is a very popular Custom Rom, you should make it work in next update. As i said above.. it forces close/blockz/freezes/reboots after 1-2-3 minutes of talk. Tell me how can i help. How to send logs, and what kind of logs you need. Because i have no idea. Lg Optimus One P500.

    • http://www.viber.com Viber

      As I've instructed you above, please email us at ittai@viber.com and elaborate on the problem there. Only after you do this, will we be able to explain to you more on the steps needed in order to send us logs.

      Thank you.

  • Tzam6

    Does Viber work on Samsung Prevail? I downloaded it but when I try to make a call it says its blocked. Whats the issue?

  • Barry

    Hi Viber team,
    I downloaded viber from your website onto my Xperia mini-pro which I believe is supported but when I try to install it says it won't install. Any ideas what I can try ?

    thx

    • http://www.viber.com Viber

      Yes, Xperia X10 mini pro should be supported officially.

      1. What exactly do you see when you try to install?
      2. Which version of Android OS do you have? Do you have a custom ROM installed or stock ROM?
      3. Did you try reinstalling Viber from Market?

      • Barry

        hi - I download it from viber.com

        then double click on the vpk file to install

        I asks do you want to install this application?

        allow this application to: (then lists a whole load of things it needs to do - Comms , personal info, etc etc.

        I respond yes to Install.

        It then appears to try and do something for 10 secs or so

        after which I get the error :
        Application not installed

        Viber could not be installed on this phone (and an "ok" button).

        The phone is standard from vodafone, I've not upgraded anything since got it about 6 mths ago. Not sure how to check on Android OS level.

        thx

        • http://www.viber.com Viber

          Hmm... this sounds like an Android problem, not a Viber problem.

          Please try to contact the support of Market or Android.

  • Barry

    Well it may be , but I've not had problems with any other Apps . so I'll probably just give up on Viber for now

    • http://www.viber.com Viber

      We have a new version (2.1.3) coming up soon. When available, please try to install it and let us know whether it works or not.

      Meanwhile, as suggested, you can try and see if Market can help you with this.

      Thanks.

  • Suyash Malla

    I am using HTC Desire with Android Froyo (2.2) and when I make calls at first everything is working great but after just a few minutes the voice quality starts to deteriorate and the network quality starts to degrade and after a while the application freezes and stops working and at times restarting my phone. I once had to take the battery out ... i have also sent the auto generated crash log ... hopefully you guys will look into it.

    Also, is there anything that I can do in the mean time?

    And, can you please make the application take up less memory on the internal memory and use more on the SD Card because I already have limited space on my internal memory whereas I have a 16GB SD Card.

    Thanks

    • http://www.viber.com Viber

      Hi Suyash,
      Re: SD Card - we have done the best we could to move the most to the SD card, but as you can understand some storage must remain on the phone itself.

      About your crash - we've heard about this problem before, but couldn't get to the bottom of it. We kindly ask you to report the full details of this problem to our support team so we can finally help you fix it. Here is the link: http://bit.ly/ukGVJ0

      Thank you in advance :)

  • joie mendoza

    hi. does viber works on samsung galaxy y?

  • Franki

    I have a Motorola Droid Razr, Android version 2.3.5, and there is no way my friends could hear me. I can hear them, I can send and receive texts from them, but they only hear a big noise if we try calling. Could someone help me to solve this problem, please??

  • ping

    Hi viber, im using alcatelone touch 890D model but everytime i use the viber it goes on loudspeaker mode and the other party hear my voice as robotic.

  • rishan

    hi
    i would like to know will viber work on samsung galaxy Y.

  • saroj kc

    Does HTC dream support viber?

  • http://www.viber.com Viber

    We haven't thoroughly tested Viber on this specific device yet. You can check out our list of officially supported devices at: http://helpme.viber.com/index.php/Knowledgebase/Article/View/45/10/is-your-android-compatible-with-viber-system-requirements .

    However, in the meantime you can still download Viber from Market, try it out and we would be happy to receive your feedback on how it works on your device.

    We are continuously working to adapt Viber to more and more devices.

  • Natacha

    Hi guys!
    When making a Viber call in my Android phone, it instantly goes to the speaker and I can't undo this. The person on the other side of the line hears me, but complains that he/she is also hearing his own voice. Anything you can do to help?
    Thank you

    • http://www.viber.com Viber

      Hi,

      What device are you suing? Which version of Android?

  • rsg

    Hi, i made viber the default calling.

    I want to know how to undo that.

    does any one know how to undo the default situation?

    • http://www.viber.com Viber

      @rsg - this depends on your device. Since this is a device-related question (it has nothing to do with Viber, really), it's recommended that you try contacting the relevant forum concerning your device.

  • http://www.viber.com jhen

    why my xperia mini is unable to install viber?

  • http://www.viber.com jhen

    and why sony walkman live does? whats the difference between walkman live and xperia mini? thanks

  • Krishna

    Hi viber support team, I love your app and it works on my iphone and htc. I travel a lot so i use start A 5000 with 2.2.1, when ever i launch it continues to crash and restart. i have tried uninstalling and reinstalling couple of times with out luck, Please advice and i need this app on my A5000 am desperate.

  • http://www.viber.com Viber

    @jhen -
    What exactly do you mean by "unable to install Viber"? Please try to be more specific with describing the problem so we can try and help.

    @Krishna -
    Please note that Viber does not officially support your device yet, and that may be the reason for the problems you are experiencing. Here is the full list of officially supported devices: http://bit.ly/rqbZEw

    We are continuously working to adapt Viber to more and more devices, and we hope to attend to the problems with your device soon. We apologize for the inconvenience.

  • Kavita Diwaker

    Is Viber supported on Spice Mobile models Mi270 & Mi280. Please advise

    • http://www.viber.com Viber

      Hi @Kavita,

      We haven't thoroughly tested Viber on this specific device yet. You can check out our list of officially supported devices at: http://bit.ly/rqbZEw

      However, in the meantime you can still download Viber from Market, try it out and we would be happy to receive your feedback on how it works on your device so we could improve Viber accordingly.

      We are continuously working to adapt Viber to more and more devices.

  • Jeck

    Hi viber team,

    Are you compatible with Samsung Galaxy Y?

    • http://www.viber.com Viber

      We haven't thoroughly tested Viber on this specific device yet. You can check out our list of officially supported devices at: http://bit.ly/rqbZEw

      However, we have heard from some users that Viber worked on Galaxy Y without any special problems. Try it out :)

      • Rijon

        hi i am from Bangladesh and i am using viber in my samsung galaxy y sometimes i can call and sometimes it says 'viber is currently unavailable or being blocked' in the same wifi network please help how to fix this problem

        • http://www.viber.com/ Viber

          It could be that the network you are connected to is blocking Viber's traffic.

          1. First, please try uninstalling and reinstalling Viber when connecting to a few different WiFi networks (in order to pinpoint the source of the problem). What are the results?
          2. Also, please make sure the following ports are enabled ("forwarded") on your routers or firewalls:
          TCP: 5242 + 4244
          UDP: 5243 + 9785

          (if you are not sure how to enable ports, you may contact your router manufacturer)

          • Rijon

            how to enable ports can u please help me thanks.........

          • http://www.viber.com/ Viber

            This is something you'll need to check online with your router manufacturer, or contact your network administrator. It is different on each router and each network, and so it is impossible for us to provide support on this specific matter :/

          • Rijon

            but sometimes it works fine on my wifi and sometimes it says viber is currently unavailable on the same wifi network if the ports r blocked how it sometimes works please help thanks.

          • http://www.viber.com/ Viber

            This scenario could still be a result of a block - sometimes there may be temporary disruptions with the network or router settings.

            As we suggested, please perform the test we explained above.

            Also, please specify what country you're located in, and which cellular network.

          • Rijon

            sometimes viber works properly and sometimes viber does not connect......to wifi what is the problem can u please explain

          • http://www.viber.com/ Viber

            Try to elaborate on the problem - what error message specifically do you see?

            Also - what country are you located in? Which cellular network?

          • Rijon

            it says 'viber is currently unavailable or being blocked' i m from Bangladesh and i m using Airtel network and i use viber with my home wifi....

          • http://www.viber.com/ Viber

            If it is blocked on WiFi - then it might be a router block (we replied to you on this).

            If it is blocked on 3G -

            Some mobile operators across the world block Viber on their 3G network. Usually this happens when users have a "simple" data plan (or a prepaid contract), meaning they didn't pay extra for using VoIP on their 3G network.

            In order to verify this, we recommend to:
            1. Test Viber on a few different WiFi networks, and see that it works fine.
            2. Contact your cell company and confirm this with them.

          • Rijon

            but my brothers iphone works fine in the same wifi network....why router doesnt block that

          • http://www.viber.com/ Viber

            Routers may be configured to open certain ports for certain IP's (devices), while others may still be blocked.

            As we suggested - please check other WiFi networks in order to determine the source of the problem.

          • Rijon

            viber works with 3G but after adding ports on router still viber is not working on my wifi.....

          • http://www.viber.com/ Viber

            Then there might be some kind of other block, implemented by your ISP.

            You might want to contact them for more information. Unfortunately, there is not much more that we (Viber) can do to help :(

          • Rijon

            but my brothers iphone works fine on the same wifi network...so why router doesnt block that..

          • Rijon

            how to enable ports can u please help me thanks..

  • ash

    can i know how much byte is used during phone conversation using 3G network by using this apps. let say per minute..

    • http://www.viber.com Viber

      Viber uses about 0.3MB per minute of call, and usually less than 1KB per text message.

  • Ahsan

    Will viber now working in samsung galaxy y?

    • http://www.viber.com Viber

      We haven't thoroughly tested Viber on Galaxy Y. You can check out our list of officially supported devices at: http://bit.ly/rqbZEw

      However, we have received numerous reports from users that Viber works fine on that device. Try it out and let us know :)

      • shamiii

        but the phones u listed officially have less battery timings etc

  • Shan

    I cannot use viber for iPhone in UAE..?? pls help...

    • http://www.viber.com Viber

      The authorities in the UAE have decided to block Viber in the whole country, and that is why you are experiencing this issue. Unfortunately there is not much we can do to help :(
      Try contacting the authorities and ask for the reason for this block.

  • Ju

    Hi Viber Team. Your app is the best. I hope to atend the problems with the device A5000 with Android 2.2.1 very soon. I need this app! Please, please, please!
    I've still trying every update but so far the result is the same - crashing and rebooting.
    Thank you in advance!

    • http://www.viber.com Viber

      We are working hard to bring Viber to as many devices as possible, but it is important to understand that we must attend to the most popular devices yet.

      You might want to contact our support team at http://support.viber.com and elaborate on this issue. They might be able to help you further.

  • Sanjay Kumar Rathi

    Viber app latest version available in the market crashed in my zte blade running froyo 2.2.2 during a voice conversation leaving my phone blank and dead.

    • http://www.viber.com Viber

      Hi Sanjay,

      First, please make sure to remove Viber, reboot your phone, then download the latest version from Market.

      If the problem persists, please report it to our support team at http://bit.ly/ukGVJ0

  • Manpower

    Hello!

    Enjoyed Viber use. Installed it on my Ipod touch and it worked perfectly.
    But I can not use it on my Samsung Galaxy Y 5512 Pro.
    I researched and found that many users of "Galaxy y" and the pro version. Are not getting sound during conversations ...
    It happens to speak for only 2 seconds and the sound gradually decreases until end.
    I ask that you please work with passion in these cell models.
    We, owners of smartphones, thank you guys!
    Direct from Brazil ...

    • http://www.viber.com Viber

      Hi,

      Please note that Viber does not officially support your device yet, and that may be the reason for the problems you are experiencing. Here is the full list of officially supported devices: http://bit.ly/rqbZEw
      We are continuously working to adapt Viber to more and more devices, and we hope to attend to the problems with your device soon. We apologize for the inconvenience.

  • ZaKzOuK

    Hi
    Why do my contacts list on HTC Sensation XE get more than one link to one contact in a way every contact will have too many same viber number linked to it?

    • http://www.viber.com Viber

      Hi,
      We are not sure we fully understood the problem.. Please to explain it again so we can try and provide assistance.

      Thanks in advance :)

  • Chandresh Mehta

    hi, today i purchased Samsung Galaxy Y as my second phone only because I wanted to use Viber. I had no idea that Viber does not work on Galaxy Y. It is such a pity that such a wonderful application does not work on low end phone. Viber team should provide the solution urgently...

    • http://www.viber.com Viber

      Please note that Viber does not officially support Galaxy Y yet, and that may be the reason for the problems you are experiencing. Here is the full list of officially supported devices: http://bit.ly/rqbZEw

      Please note that we did receive some reports from users for whom Viber did work on Galaxy Y. In order to find the source of the problem you're experiencing, we invite you to contact our support team at: http://bit.ly/ukGVJ0

      We are continuously working to adapt Viber to more and more devices, and we hope to attend to the problems with your device soon. We apologize for the inconvenience.

      • ehtisham-ul-haq

        give full answer regarding if viber can be used efficiently on samsung galaxy y s5360.if not then tel me the price range of androind in which this application works

  • Pang

    Can viber work on my motorola xoom mz604 wifi only tablet?

    • http://www.viber.com Viber

      Note that Viber does not officially support Tablets yet in general and so we haven't thoroughly tested Viber on this specific device yet. You can check out our list of officially supported devices at: http://bit.ly/rqbZEw

      However, in the meantime you can still download Viber from Market (or from the link we supplied above), try it out and we would be happy to receive your feedback on how it works on your device so we could improve Viber accordingly.

      We are continuously working to adapt Viber to more and more devices.

  • John

    Why my friend not listening me? I have samsung galaxy y pro and my friends have iphone.

  • NET GIRL

    I TRYING TO RECEVED MY VIBER CODE AND I CANT Y ???

  • Anitallica

    i am just curious, did anyone run into this issue? when i am connected to wlan all works, both messages and calls.. when it switches to 3g, if i want to send a message, it remains as "sending" and will switch to "sent" respectively "delivered" as soon as my phone connects back to wlan somewhere, but no sooner. i never tried calling from 3g but i assume the same issue.. i've seen one post from someone saying his wife has the same issue, but he got no valuable reply.. any ideas? i'd really like to sort this one out.. thx.

  • Fox_mss

    what about sony ericsson live walkman support viber ?

    • http://www.facebook.com/profile.php?id=100000520669049 John Appleby

      thats what i want to know!

  • http://www.facebook.com/profile.php?id=100002007133412 Jhamaica James D L

     i want to know wy icannot use viber on my htc android? i put my no. country that di ask but not worrking?wat iweel do? 

  • Quy Nguyen

    Hello viber team,

    Do we have any update for HTC Chacha Lanscape mode? Viber still work great but only in horizontal, which quite difficult for HTC Chacha user to use.

    Thanks very much.
    Quy Ngyen 

  • Ashleigh W W Manahi

    can you get viber on LG optimus one that has Android OS, v2.2 froyo?

  • Ashleigh W W Manahi

    can you get viber on LG optimus one that has Android OS, v2.2 froyo?

  • Leanebaniqued

    When I call n tx using viber,will t mobile deduct it from my plan minutes n tx?

  • Anup2prakash

    i have a htc chacha and am facing difficulty to get it running.. i am unable to enter the number on the first screen...

  • Rama

    Dear Viber Team, Please tell me if Viber is available in either of the phones - HTC ChaCHa and Samsung Galaxy Pro B7510. 

  • Abhinav360

    is der any wat to bypas the activation code or recieve it by ne oder means?

  • Experienced

    don't download Viber; it is not functioning properly in all android phones.

    moreover, after using, it will cause the phone function gone haywire and more problems will be arising. the functions/pre-settings will have to reset again.

    the worst part is that the GSM/3g call will not be functioning as well.

    trust this message otherwise use it for sure you will be regretted.

    also, advices to all android phone users to uninstall viber.

  • http://www.viber.com Viber

    Hi everyone,

    We are excited to announce that the long anticipated Viber 2.2 has just been released, and available for download!
    Our new version contains many new features, improvements and bug fixes, the highlights of which are:

    - Group Messaging
    - Personal photos can now be added to your Contacts
    - Time stamps for each and every message on your text conversations
    - Custom backgrounds can now be assigned to your text conversation screen
    - See when your friends joined Viber inside Viber's contact list.

    And many more cool new featuers and enhancements :)
    As always, we would love to receive feedback from you regarding the new version - your thoughts, problems you might have encountered, etc.

    Regards,
    the Viber Team

  • jiwanlal

    Howw call

  • suraj

    Hi , I am using Viber on Motorola fire xt and when my call goes through , it automatically goes on speaker.I am using 2.3.5 Android

    • http://www.viber.com Viber

      Hi,

      Please note that Viber does not officially support your device yet, and that may be the reason for the problems you are experiencing. Here is the full list of officially supported devices: http://bit.ly/rqbZEw
      We are continuously working to adapt Viber to more and more devices, and we hope to attend to the problems with your device soon. We apologize for the inconvenience.

  • ilikesuperman

    is there any way i could download viber in wondows7 sony vaio laptop or apps that could use viber. I tried youwave but it doesnt work well.. thanks .. a link and procedure will be most appreciated.

    • http://www.viber.com Viber

      Unfortunately Viber for PC/Mac is not available.
      We are are considering developing and releasing in the future, and we invite you to follow us on our Facebook page for the latest news and updates :)

  • http://twitter.com/madindindin Madin Navarro

    Hi Viber team,

    Are you compatible with LG OPTIMUS ME, Android 2.2 Froyo? Thanks!

    • http://www.viber.com Viber

      Viber does not officially support Optimus ME, as can be seen in our list of officially supported devices: http://bit.ly/rqbZEw

      However, Viber should still overall work. Feel free to try it out from Play Store, and we'd love to receive your feedback :)

  • san

    when i use viber in my mobile htc i don't hear nice

    • http://www.viber.com Viber

      Sometimes 3G reception could be low, and this is something we cannot control. Naturally this affects Viber's call quality and results in disruptions and broken sound.
      We are continuously trying to improve our handling of 3G, so you can expect better performance as newer versions of Viber are released.

      Meanwhile, WiFi- WiFi calls on Viber should generally be very clear and are free of such disruptions.

  • maryam

    how can i block unwanted incoming call?

  • ppreet

    H ii team i started using viber on my android phone but whenever i call someone or i receive a call. I cant hear them or they dot hear me

    • http://www.viber.com/ Viber

      What phone exactly are you using? Which version of Android? (is it a Custom ROM?)

      Also, what country are you located in, and which cellular network?

  • http://www.facebook.com/nagar.vivek13 Vivek Nagar

    I recently bought a Micromax a110 Android based phone(India ) and honestly i bought it because i heard that viber works fine on Android phones... however its not that great.. i hear everyone perfectly but others can't.. i have tried different combinations such as samsung - Micromax .. Micromax - micromax.. Iphone - samsung... out of which iphone was the best but still it was justified on samsung too.. after some reserch i have realised that it has something to do with custom Rom.. but i need help and a solution to this. Skype and gtalk voice works fine..

  • Muhammed Osama

    i am using Qmobile A10, (Pakistan) android phone, but while having viber calls my voice is turning into robotic one. Can it be fix?

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  • http://www.facebook.com/tofly8 Jie Wang

    I can't press speaker off,I dn't know why I can't press speaker off,now when I use viber,it always speaker on,my device is HTC one su

    • http://www.viber.com/ Viber

      Please note that Viber does not officially support your device yet, and that may be the reason for the problems you are experiencing. Here is the full list of officially supported devices: http://bit.ly/Hm5k9p
      We are continuously working to adapt Viber to more and more devices, and we hope to make your device fully compatible soon. When we have news, we'll let you know.

  • http://www.viber.com/ Viber

    Hi,

    We are excited and proud to announce that we have just released a brand new product: Viber Desktop, as well as a major new update to our mobile application: Viber 3.0 for iOS and Android.

    - What is Viber Desktop?

    Viber for Windows/Mac lets you send free messages and make free calls to other Viber users, on any device and network, in any country!

    Viber syncs your contacts, messages and call history with your mobile device, so you can start the conversation on the Viber mobile application and continue from the comfort of your PC.

    In Viber Desktop you can find HD-quality voice calls, video calls, text and photo messaging, group conversations, and many more!

    You can check out the cool tutorial for Viber Desktop here: https://www.youtube.com/watch?v=NEqS5W-KfRw

    Download Viber, enter your phone number, and start connecting with your friends for free, from your computer!

    - What's new in Viber 3.0 for iOS and Android?

    Video messages, Online status and "Last online" feature, new package of fun stickers, improved user interface as well as enhanced photo experience, and much more.

    Note that Viber is now designed according to Google's guidelines for android apps based on the HOLO theme (Android only).

    As usual, we're here to receive your feedback and thoughts, and we'd be more than happy to assist you with any matter.

    Best regards,

    the Viber Team.

  • mavic santiago

    experia x10i is in the list of compatible phones for viber but still i cannot install viber,what should i do?

  • http://www.viber.com/ Viber

    Hi,

    We are excited and proud to announce that we have just released a major new update to our mobile application: Viber 4.0!

    What's new in the new version?

    - Choose from over 1,000 stickers in the brand new Sticker Market. The Sticker Market features endless possibilities for brightening up your conversations. Download themed sticker packages and enjoy the party!
    - Push-to-talk voice messaging. Send messages instantly with the new push-to-talk feature that streams your voice message as you record it.
    - (Android only) Supported tablet compatibility. Viber is now fully compatible with your tablet device(s). Enjoy quality conversations, wherever is most comfortable for you!
    - Group capacity increased to 100 members. Whether you want to share with your nearest and dearest or just send a message to a large group of people, Viber groups let you get in touch with even more people, all in one place.
    - Beautiful conversation backgrounds in the new background gallery. Choose elegant backgrounds to decorate your conversations from our new collection, designed by our very own Viber artists.
    - Forward messages to your groups. Sharing is caring. The popular feature for contacts is now also available for all groups!

    As usual, we will be right here to receive your thoughts and feedback. If anyone encounters any problems or would like to share their experiences from our new update, please don't hesitate to contact us.

    Best regards,
    the Viber Team.

  • rosekiss

    hi, I can't press the button speaker.it is always on loudspeaker. even when I am on earphone its on loudspeaker.how to turn it off.plz help.thank you

  • smallestone

    Please can anyone tell me why viber keeps saying my friends are offline when there not

  • smallestone

    S4 and viber wont let me send messeges or call my friends when i send a messege it does not deliver