T-Mobile UK is certainly digging itself into a ditch on this one, and seriously pissing customers off in the process. You can't really blame people for being upset: after promising the Froyo update for Samsung Galaxy S owners by November 30 via FOTA, then reiterating just two days ago that the update was ready to roll out, they've now pushed it back at least a week. Turns out they're also not going to be able to do it over-the-air, either - rather, it's going to be installed with Samsung KIES instead. The official post on T-Mobile UK's support forum:
I've been talking to the handset team and the Samsung people today and the latest news is as follows.
Unfortunately the 2.2 update will not be available via KIES today as expected and Samsung have confirmed that FOTA will not feature as part of this update, but should appear at a later date. Samsung are indicating the firmware will be made available at some point next week.
We'll keep you posted with further updates as we get them.
T-Mobile forum team